custexp, Twitter, 5/19/2019 4:09:37 PM, 197335


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custexp_2019-05-19_07-24-11.xlsx
custexp_2019-05-19_07-24-11.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
May 19, 2019
Short Description:
custexp via NodeXL http://bit.ly/2VPrxd6
@mycustomer
@annettefranz
@deniseleeyohn
@purpleplanetcom
@billquiseng
@balaji_sandiego
@forbes
@hyken
@ernanroman
@drnatalie

Top hashtags:
#custexp
#cx
#custserv
#customerexperience
#marketing
#customerservice
#leadership

Description:
Description
The graph represents a network of 996 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 19 May 2019 at 14:25 UTC.

The requested start date was Sunday, 19 May 2019 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 13-day, 23-hour, 17-minute period from Sunday, 05 May 2019 at 00:10 UTC to Saturday, 18 May 2019 at 23:28 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 996
Unique Edges : 1226
Edges With Duplicates : 1536
Total Edges : 2762
Number of Edge Types : 3
Mentions : 1792
Tweet : 950
Replies to : 20
Self-Loops : 950
Reciprocated Vertex Pair Ratio : 0.0613747954173486
Reciprocated Edge Ratio : 0.115651503469545
Connected Components : 208
Single-Vertex Connected Components : 133
Maximum Vertices in a Connected Component : 584
Maximum Edges in a Connected Component : 1914
Maximum Geodesic Distance (Diameter) : 13
Average Geodesic Distance : 4.875225
Graph Density : 0.00130875259833303
Modularity : 0.433901
NodeXL Version : 1.0.1.412

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[68] https://www.go.webhelp.com/automation-whitepaper/
[24] http://digital-leadership-associates.passle.net/post/102fk63/stop-using-customer-metrics-to-live-in-the-past
[21] https://thulium.co/from-operations-heavy-to-opportunity-maker/
[20] https://beyondphilosophy.com/books/
[17] http://digital-leadership-associates.passle.net/post/102fjm5/surprise-most-consumers-look-at-reviews-before-a-purchase
[16] https://fiverr.com/makeunique1/
[15] -
[15] https://www.linkedin.com/pulse/how-edtech-can-gain-market-share-teacher-tomorrow-dan-galante-cmo
[14] https://www.cx-journey.com/2019/05/focus-on-people-and-numbers-will-come.html
[14] https://www.mycustomer.com/experience/loyalty/research-reveals-why-so-few-cmos-are-investing-in-cx?platform=hootsuite

Top URLs in Tweet in G1:
[14] https://www.mycustomer.com/experience/loyalty/research-reveals-why-so-few-cmos-are-investing-in-cx?platform=hootsuite
[12] https://www.mycustomer.com/experience/loyalty/10-customer-experience-kpis-that-provide-better-insight-than-nps?platform=hootsuite
[12] https://www.mycustomer.com/content/brian-solis-how-to-deliver-cx-in-the-age-of-digital-distraction
[12] https://www.mycustomer.com/experience/loyalty/closure-experiences-the-importance-of-endings-in-the-consumer-lifecycle?platform=hootsuite
[11] https://event.on24.com/eventRegistration/EventLobbyServlet?target=reg20.jsp&referrer=https%3A%2F%2Fwww.mycustomer.com%2Fservice%2Fmanagement%2Fwhat-is-intelligent-customer-service-and-how-does-it-resolve-todays-service&eventid=1980979&sessionid=1&key=72AE16051035FAB0F8A1D7BBC3575A90®Tag=&sourcepage=register
[10] https://www.mycustomer.com/experience/engagement/customer-journey-mapping-how-to-identify-the-right-problem-or-opportunity-to?platform=hootsuite
[10] https://www.mycustomer.com/service/management/why-service-staff-avoid-taking-ownership-and-how-to-help-them?platform=hootsuite
[10] https://www.mycustomer.com/experience/engagement/what-are-the-three-limitations-of-customer-centricity-and-which-companies?platform=hootsuite
[10] https://www.mycustomer.com/experience/loyalty/what-are-epic-experiences-and-which-brands-deliver-them?platform=hootsuite
[9] https://www.mycustomer.com/resources/contact-centre-technology-barometer-2019?platform=hootsuite

Top URLs in Tweet in G2:
[8] http://omegazadvisors.com/?p=9358
[4] https://dy.si/FiZWEJ
[4] http://insights.btoes.com/grab-your-copy-global-state-of-operational-excellence-2017-industry-report?utm_campaign=BTOES%20Insights%20Report%202017&utm_source=twitter&utm_medium=social
[3] https://cxm.co.uk/five-major-digital-trends-of-2019/
[3] http://insights.btoes.com/exclusive/report-cx-as-a-priority?utm_source=JUKEBOX
[2] https://www.linkedin.com/feed/update/urn:li:activity:6527466007139807232
[2] http://postfunnel.com/5-magnetic-retention-concepts-15-tools-can-use-today-2/
[2] https://skift.com/2019/02/19/travel-megatrends-2019-consolidation-creates-travel-brand-bullies/
[2] https://www.linkedin.com/pulse/outsource-our-customer-service-grown-call-center-internally-laird/
[2] https://www.youtube.com/channel/UCXPrx3X1A5dsr3JzVMIS84A?utm_content=bufferd23f1&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

Top URLs in Tweet in G3:
[14] https://www.cx-journey.com/2019/05/focus-on-people-and-numbers-will-come.html
[5] http://cloudcherry.com/annette-fireside-chat-lp/
[5] https://cloudcherry.com/annette-fireside-chat-lp/?utm_source=email_outbound&utm_medium=email&utm_campaign=2019+June+Fireside+Chat--+Annette
[5] https://www.cx-journey.com/2019/05/you-arent-journey-mapping.html
[5] https://www.cx-journey.com/2014/12/first-or-last-impression-which-one-is.html
[5] https://www.cx-journey.com/2019/05/leaders-need-to-show-not-just-say.html
[5] https://www.cxaccelerator.com/single-post/2019/05/15/Jeff-Toister-Keynote-at-ICMI-Contact-Center-Expo-2019-%E2%80%93-Hidden-Obstacles-to-Outstanding-Customer-Service
[5] https://www.icmi.com/Resources/2019/7-practical-tips-for-improving-the-relationship-between-marketing-and-customer-service?platform=hootsuite
[4] https://clearaction.com/customer-experience-vision-silos-dictate-value/
[3] https://www.kristinaevey.com/episode51/

Top URLs in Tweet in G4:
[13] https://www.linkedin.com/pulse/how-edtech-can-gain-market-share-teacher-tomorrow-dan-galante-cmo
[11] https://dangalante.me/2018/09/30/using-marketing-to-innovate-the-organization/
[10] https://www.youtube.com/watch?v=aKui2JCt6CY&feature=youtu.be

[9] https://dangalante.me/2018/12/29/takeaways-from-salesforce-world-tour/
[6] https://lnkd.in/dH6ntyc
[5] https://www.youtube.com/user/TrendSettingSM
[4] https://dangalante.me/2018/07/29/how-voice-is-changing-marketing-customer-experience/
[4] https://www.linkedin.com/pulse/ask-me-anything-dan-galante
[3] https://dangalante.me/2019/01/31/seth-godins-this-is-marketing-what-it-means-for-brands/
[3] https://dangalante.me/2017/06/23/how-brands-can-serve-challenging-customers-influencers-on-social-media/

Top URLs in Tweet in G5:
[2] https://aragonresearch.com/dont-fall-into-the-widening-customer-experience-gap/?utm_content=90137077&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[2] https://www.raconteur.net/retail/ai-customer-experience?utm_content=90869189&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[2] https://www.cmswire.com/customer-experience/the-metrics-customer-experience-professionals-care-about/?utm_content=91372766&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[2] https://www.martechadvisor.com/articles/customer-experience-2/does-customer-service-improve-customer-experience/?utm_content=87794522&utm_medium=social&utm_source=twitter&hss_channel=tw-1081234791758946304
[1] https://www.forbes.com/sites/blakemorgan/2019/05/13/40-stats-on-digital-transformation-and-customer-experience/#3d1ef7736475
[1] https://www.majesco.com/four-consumer-trends-that-will-demand-new-insurance-business-models/?utm_content=91137214&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[1] https://www.cx-journey.com/2019/03/5-ways-to-make-customer-experience-your.html?utm_content=91410990&utm_medium=social&utm_source=twitter&hss_channel=tw-1081234791758946304

Top URLs in Tweet in G6:
[24] http://digital-leadership-associates.passle.net/post/102fk63/stop-using-customer-metrics-to-live-in-the-past
[16] http://digital-leadership-associates.passle.net/post/102fjm5/surprise-most-consumers-look-at-reviews-before-a-purchase
[7] http://digital-leadership-associates.passle.net/post/102fjzc/social-media-its-just-a-crisis-management-platform-right
[6] https://www.youtube.com/channel/UCXPrx3X1A5dsr3JzVMIS84A?utm_content=bufferd23f1&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[5] http://digital-leadership-associates.passle.net/post/102fj5y/top-six-digital-transformation-trends-for-2019
[4] http://digital-leadership-associates.passle.net/post/102fk3u/chatbots-could-drive-112-billion-in-retail-sales-by-2023
[1] https://www.linkedin.com/pulse/how-social-your-crm-alexander-low/

Top URLs in Tweet in G7:
[5] https://www.mckinsey.com/business-functions/organization/our-insights/the-journey-to-an-agile-organization?cid=soc-web
[4] http://www.amazon.com/
[4] https://hbr.org/2017/11/how-coca-cola-netflix-and-amazon-learn-from-failure?utm_medium=social&utm_campaign=hbr&utm_source=linkedin
[3] https://www.cx-journey.com/2019/05/you-arent-journey-mapping.html
[2] http://www.eglobalis.com/creating-simple-experience-culture/
[2] http://www.eglobalis.com/ways-bridge-silos-gap-customer-experience-service/
[1] https://paper.li/BPOMcMillan/1343660661?edition_id=bbcec040-797e-11e9-bff4-0cc47a0d164b
[1] https://www.callcentrehelper.com/ways-improve-customer-experience-management-141840.htm
[1] https://www.newvoicemedia.com/en-us/events/salesforce-world-tour-new-york-2019
[1] https://www.newvoicemedia.com/resources/smart-customer-service-in-an-omni-channel-world

Top URLs in Tweet in G8:
[19] https://thulium.co/from-operations-heavy-to-opportunity-maker/
[2] https://cxm.co.uk/five-major-digital-trends-of-2019/
[1] https://blogs.gartner.com/hank-barnes/2019/05/14/great-customer-strategies-look-to-behavior/
[1] https://socialmediaexplorer.com/content-sections/tools-and-tips/maximize-results-by-combining-experiential-and-influencer-marketing/
[1] https://www.forbes.com/sites/blakemorgan/2019/05/13/40-stats-on-digital-transformation-and-customer-experience/#242eadc56475
[1] https://www.forbes.com/sites/forrester/2019/05/06/future-of-retail-put-customer-experience-front-and-center-in-2019/?utm_content=91541357&utm_medium=social&utm_source=twitter&hss_channel=tw-268986118#b5c510062e2a
[1] https://www.regalix.tv/asset/improved-cx-leads-to-improved-customer-profitability-nancy-porte-global-vp-of-customer-experience-verint
[1] http://customerthink.com/a-tool-for-positive-change-five-tips-for-building-a-customer-journey-map/
[1] https://www.forbes.com/sites/shephyken/2019/03/10/the-other-e-in-customer-experience-customer-effort/#6f37f939bd85
[1] https://www.forbes.com/sites/blakemorgan/2018/12/20/10-examples-of-predictive-customer-experience-outcomes-powered-by-ai/#29ef52125d0b

Top URLs in Tweet in G9:
[68] https://www.go.webhelp.com/automation-whitepaper/
[13] https://www.webhelp.com/en-gb/news-insights/blog/designing-cx-solutions-with-ai/
[4] http://r.socialstudio.radian6.com/97cb4ed2-e38e-413d-94ce-1b094aa461d7
[3] https://www.webhelp.com/en-gb/news-insights/blog/ai-tackling-the-global-skills-gap/
[3] http://r.socialstudio.radian6.com/a2c804b1-2e88-4c53-9364-01afb7106f87
[3] http://r.socialstudio.radian6.com/efb57568-da6a-4446-98e4-71a6d34326ee
[2] http://r.socialstudio.radian6.com/95860383-a36b-4b66-8d6f-d2f47c960af5
[2] http://r.socialstudio.radian6.com/9ca5316e-5cdf-461f-9841-df32217ee813
[2] http://r.socialstudio.radian6.com/b46071b8-422a-4f86-a8c6-e98ea9670cb3
[2] http://r.socialstudio.radian6.com/af42c279-ee38-4643-9063-3ff157b53220

Top URLs in Tweet in G10:
[4] http://www.russellreynolds.com/insights/thought-leadership/digital-transformation-the-final-chapter
[1] http://digital-leadership-associates.passle.net/post/102fjm5/surprise-most-consumers-look-at-reviews-before-a-purchase
[1] https://twitter.com/andreasconradi/status/1125121404179972096
[1] https://twitter.com/martin_jordan/status/1126445709849272327
[1] https://twitter.com/Illuminate_Soft/status/1125679161819979776

Top Domains
Top Domains in Tweet in Entire Graph:
[190] mycustomer.com
[84] webhelp.com
[82] beyondphilosophy.com
[73] twitter.com
[71] forbes.com
[68] customerthink.com
[57] passle.net
[50] cx-journey.com
[43] co.uk
[41] linkedin.com

Top Domains in Tweet in G1:
[186] mycustomer.com
[61] customerthink.com
[47] forbes.com
[32] beyondphilosophy.com
[25] co.uk
[16] twitter.com
[14] business2community.com
[12] customerbliss.com
[12] hyken.com
[11] on24.com

Top Domains in Tweet in G2:
[20] okt.to
[9] btoes.com
[8] omegazadvisors.com
[6] linkedin.com
[6] mopinion.com
[6] careerarc.com
[6] scorebuddyqa.com
[4] twitter.com
[4] co.uk
[4] dy.si

Top Domains in Tweet in G3:
[43] cx-journey.com
[13] forbes.com
[10] cloudcherry.com
[7] cxaccelerator.com
[7] icmi.com
[6] cultbranding.com
[5] thestoryoftelling.com
[5] shareaholic.com
[5] entrepreneur.com
[5] cmswire.com

Top Domains in Tweet in G4:
[35] dangalante.me
[19] linkedin.com
[18] youtube.com
[7] lnkd.in
[6] salesforce.com
[3] ucopia.com
[2] cxservice360.com
[2] slideshare.net
[1] azazie.com
[1] customerexperienceinsight.com

Top Domains in Tweet in G5:
[2] aragonresearch.com
[2] raconteur.net
[2] cmswire.com
[2] martechadvisor.com
[1] forbes.com
[1] majesco.com
[1] cx-journey.com

Top Domains in Tweet in G6:
[56] passle.net
[6] youtube.com
[1] linkedin.com

Top Domains in Tweet in G7:
[5] mckinsey.com
[5] twitter.com
[5] eglobalis.com
[4] amazon.com
[4] hbr.org
[3] cx-journey.com
[2] newvoicemedia.com
[1] paper.li
[1] callcentrehelper.com
[1] futurelab.net

Top Domains in Tweet in G8:
[19] thulium.co
[5] forbes.com
[2] twitter.com
[2] co.uk
[1] gartner.com
[1] socialmediaexplorer.com
[1] regalix.tv
[1] customerthink.com
[1] bloomberg.com
[1] futurumresearch.com

Top Domains in Tweet in G9:
[84] webhelp.com
[35] radian6.com
[1] comunicarme.com

Top Domains in Tweet in G10:
[4] russellreynolds.com
[3] twitter.com
[1] passle.net

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[1749] custexp
[1109] cx
[470] custserv
[394] customerexperience
[230] marketing
[181] customerservice
[114] leadership
[101] cctr
[97] sales
[86] automation



Top Hashtags in Tweet in G1:
[519] custexp
[432] cx
[221] custserv
[133] customerexperience
[45] cctr
[38] marketing
[35] beyondphilosophy
[16] customerservice
[8] cxe
[8] csat

Top Hashtags in Tweet in G2:
[269] custexp
[87] customerservice
[65] custserv
[64] cx
[25] customerexperience
[22] cctr
[20] cxone
[20] cxcloud
[20] cloud
[15] contactcenter

Top Hashtags in Tweet in G3:
[156] custexp
[107] cx
[39] empexp
[26] customerexperience
[25] leadership
[22] custserv
[20] cco
[16] cctr
[14] journeymapping
[14] peoplecentric

Top Hashtags in Tweet in G4:
[109] marketing
[96] cx
[87] custexp
[82] sales
[62] digitalmarketing
[47] bizdev
[35] productmarketing
[31] smm
[25] cmo
[24] contentmarketing

Top Hashtags in Tweet in G5:
[11] custexp
[10] cx
[8] customerexperience
[3] business
[2] ai
[1] digitaltransformation
[1] technology
[1] consumertrends
[1] virtualassistant

Top Hashtags in Tweet in G6:
[25] socialselling
[21] custexp
[20] digitalselling
[17] custserv
[14] strategy
[13] customerexperience
[12] innovation
[11] benchmark
[11] change
[8] leadership

Top Hashtags in Tweet in G7:
[36] cx
[31] custexp
[20] customerexperience
[14] innovation
[12] designthinking
[7] simplification
[7] leadership
[7] csuite
[6] methods
[6] masterclass

Top Hashtags in Tweet in G8:
[37] custexp
[20] digitaltransformation
[13] leadership
[11] cx
[6] cio
[6] it
[3] business
[3] technology
[3] custserv
[3] customerexperience

Top Hashtags in Tweet in G9:
[118] custexp
[86] cx
[84] automation
[82] webhelpdisruptorseries
[82] webhelp
[66] whitepaper
[46] ai
[25] fintech
[24] digitalbanking
[14] finserv

Top Hashtags in Tweet in G10:
[11] custexp
[6] business
[6] designthinking
[6] servicedesign
[6] ux
[4] digitaltransformation
[4] cx
[3] brand
[2] innovation
[2] b2b

Top Words
Top Words in Tweet in Entire Graph:
[1639] Words in Sentiment List#1: Positive
[519] Words in Sentiment List#2: Negative
[3] Words in Sentiment List#3: Angry/Violent
[43599] Non-categorized Words
[45757] Total Words
[1749] #custexp
[1109] #cx
[811] customer
[470] #custserv
[397] experience

Top Words in Tweet in G1:
[519] #custexp
[432] #cx
[305] customer
[221] #custserv
[151] experience
[133] #customerexperience
[122] new
[102] check
[94] service
[79] gt

Top Words in Tweet in G2:
[269] #custexp
[187] customer
[110] service
[87] #customerservice
[77] job
[76] link
[76] bio
[65] #custserv
[64] #cx
[55] click

Top Words in Tweet in G3:
[156] #custexp
[107] #cx
[61] customer
[39] #empexp
[36] annettefranz
[34] gt
[32] experience
[29] people
[26] #customerexperience
[25] #leadership

Top Words in Tweet in G4:
[109] #marketing
[96] #cx
[87] #custexp
[82] #sales
[62] #digitalmarketing
[47] #bizdev
[35] #productmarketing
[31] #smm
[27] salesforce
[25] #cmo

Top Words in Tweet in G5:
[11] #custexp
[10] #cx
[8] #customerexperience
[4] improve
[4] customer
[3] tedingscx
[3] carlos_abler
[3] ways
[3] balaji_sandiego
[3] #business

Top Words in Tweet in G6:
[61] timothy_hughes
[56] passle
[35] st3ph3n6
[33] metrics
[33] past
[25] #socialselling
[24] digitalleadersa
[21] #custexp
[20] #digitalselling
[18] stop

Top Words in Tweet in G7:
[36] #cx
[31] #custexp
[20] #customerexperience
[18] ricardosgulko
[14] #innovation
[12] #designthinking
[9] journey
[8] read
[8] time
[7] ce

Top Words in Tweet in G8:
[37] #custexp
[20] #digitaltransformation
[20] tamaramccleary
[17] thuliumco
[15] culture
[13] successful
[13] depends
[13] upon
[13] #leadership
[13] opportunity

Top Words in Tweet in G9:
[118] #custexp
[86] #cx
[84] #automation
[82] #webhelpdisruptorseries
[82] #webhelp
[66] #whitepaper
[46] #ai
[46] finacle
[42] out
[36] yougov

Top Words in Tweet in G10:
[11] #custexp
[10] antgrasso
[10] happy
[6] #business
[6] illuminate_soft
[6] great
[6] steps
[6] organisations
[6] #designthinking
[6] #servicedesign

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[417] #cx,#custexp
[386] #custexp,#cx
[275] customer,experience
[233] #custserv,#custexp
[207] customer,service
[140] #custexp,#customerexperience
[104] check,out
[96] #custexp,#custserv
[90] link,bio
[87] check,new

Top Word Pairs in Tweet in G1:
[209] #custexp,#cx
[120] #cx,#custexp
[114] customer,experience
[89] #custserv,#custexp
[89] #custexp,#customerexperience
[87] check,new
[61] new,post
[50] #cx,#custserv
[43] customer,service
[41] gt,gt

Top Word Pairs in Tweet in G2:
[104] customer,service
[76] link,bio
[71] #customerservice,#custexp
[55] click,link
[50] #cx,#custexp
[49] dave,buster's
[49] #custserv,#custexp
[42] customer,experience
[39] bio,apply
[35] winner's,circle

Top Word Pairs in Tweet in G3:
[40] #custexp,#cx
[28] customer,experience
[28] #cx,#custexp
[19] #custexp,#empexp
[18] focus,people
[18] people,numbers
[18] numbers,come
[16] gt,gt
[11] #empexp,#custexp
[11] #custserv,#custexp

Top Word Pairs in Tweet in G4:
[59] #custexp,#cx
[36] #sales,#marketing
[30] #bizdev,#custexp
[22] #marketing,#sales
[21] #productmarketing,#digitalmarketing
[20] see,#sales
[20] #marketing,#cmo
[18] #customerjourney,#custexp
[17] #cx,#custserv
[16] #marketing,#socialmedia

Top Word Pairs in Tweet in G5:
[9] #cx,#custexp
[2] don,t
[2] t,fall
[2] fall,widening
[2] widening,#customerexperience
[2] #customerexperience,gap
[2] gap,#cx
[2] #custexp,carlos_abler
[2] carlos_abler,customer_exp
[2] customer_exp,tedingscx

Top Word Pairs in Tweet in G6:
[27] passle,st3ph3n6
[23] passle,timothy_hughes
[18] stop,using
[18] using,customer
[18] customer,metrics
[18] metrics,live
[18] live,past
[18] past,passle
[16] digitalleadersa,#socialselling
[16] #custexp,#custserv

Top Word Pairs in Tweet in G7:
[16] #cx,#custexp
[6] #methods,ce
[6] ce,matin
[6] matin,nous
[6] nous,avons
[6] avons,démarré
[6] démarré,1ère
[6] 1ère,journée
[6] journée,#masterclass
[6] #masterclass,#thisisservicedesigndoing

Top Word Pairs in Tweet in G8:
[13] successful,#digitaltransformation
[13] #digitaltransformation,depends
[13] depends,upon
[13] upon,#leadership
[13] #leadership,culture
[13] culture,tamaramccleary
[10] tamaramccleary,#custexp
[7] thuliumco,successful
[7] remain,relevant
[7] relevant,tomorrow

Top Word Pairs in Tweet in G9:
[77] #webhelpdisruptorseries,#automation
[74] #custexp,#webhelp
[74] #cx,#custexp
[65] #automation,#whitepaper
[65] #whitepaper,#cx
[36] find,out
[27] ai,automation
[26] read,new
[26] new,yougov
[25] yougov,commissioned

Top Word Pairs in Tweet in G10:
[6] great,steps
[6] steps,organisations
[6] organisations,#designthinking
[6] #designthinking,#servicedesign
[6] #servicedesign,#custexp
[6] #custexp,#ux
[5] happy,employees
[5] employees,good
[5] good,tools
[5] tools,happy

Top Replied-To
Top Mentioned
Top Mentioned in Entire Graph:
@timothy_hughes
@annettefranz
@forbes
@customerthink
@mycustomer
@hyken
@yougov
@st3ph3n6
@ariegoldshlager
@thecxmagazine

Top Mentioned in G1:
@customerthink
@mycustomer
@forbes
@hyken
@thecxmagazine
@jimtincher
@deniseleeyohn
@briansolis
@ernanroman
@sampsonlee_cx

Top Mentioned in G2:

Top Mentioned in G3:
@annettefranz
@jennysuedempsey
@kayejchapman
@sueduris
@cxaccelerator
@forbes
@toister
@cxpert
@getcloudcherry
@intouchinsight

Top Mentioned in G4:
@salesforce
@dangalante
@nycjobhuntleads
@drnatalie
@salesforceorg
@marketingcloud
@askdangalante
@nyedtechteacher
@danonmedium
@servicecloud

Top Mentioned in G5:
@tedingscx
@carlos_abler
@balaji_sandiego
@svenesser
@customer_exp
@cxguide
@raconteur
@freeagentglobal
@domnicastro
@martechadvisor

Top Mentioned in G6:
@timothy_hughes
@st3ph3n6
@digitalleadersa
@digitalle
@markyoungsocial
@digitalleader
@digitalleaders
@trsocialselling
@alexander_low

Top Mentioned in G7:
@ricardosgulko
@le_laptop
@annettefranz
@mrstick
@mckinsey
@europeancxorg
@forbes
@custexpworld
@newvoicemedia
@mrstickdorn

Top Mentioned in G8:
@tamaramccleary
@thuliumco
@blakemichellem
@forbes
@nporte
@forrester
@krbenedict
@danielnewmanuv
@bernardmarr
@helene_wpli

Top Mentioned in G9:
@yougov
@finacle
@moneycontrolcom
@venkatgosavi
@helenmurraycxo
@webhelpsa
@imbankke
@atulajith
@webhelpuk
@pablobaig

Top Mentioned in G10:
@antgrasso
@illuminate_soft
@hyken
@mikequindazzi
@adamstjohn
@rraonleadership
@annettefranz
@dhinchcliffe
@michaelhinshaw
@d

Top Tweeters
Top Tweeters in Entire Graph:
@americanair
@asos_heretohelp
@delta
@southwestair
@ottlegalrebels
@jetblue
@teamnike
@hulu_support
@sam___hurley
@askpaypal

Top Tweeters in G1:
@southwestair
@yahoofinance
@forbes
@wendys
@katenasser
@iris_xyz
@billquiseng
@birchbox
@hyken
@jaybaer

Top Tweeters in G2:
@mikelehroza
@satisphactionio
@mediarings
@nikastewart
@amruthasuri
@jeffreyshaw1
@jobinindia
@dgingiss
@cptbookings
@analyticsfr

Top Tweeters in G3:
@hulu_support
@soncabral
@entrepreneur
@marcbowers7
@cmswire
@psfk
@verizonfios
@annettefranz
@bobehayes
@papajohns

Top Tweeters in G4:
@grigortw
@lightifyco1
@abhinavpoonia
@vitoshamedia
@runmgd
@dmalert
@seoppcuk
@oisinlunny
@bubbles4tw
@trevoryoung

Top Tweeters in G5:
@c_randieri
@loyalty360
@cathcervoni
@petraau
@apollineadiju
@rickross10
@dollars5
@fadouce
@raconteur
@jimcaruso

Top Tweeters in G6:
@timothy_hughes
@jjlakosta
@rickyrea
@ddforyou
@olilince
@cybergeak
@prosper_kenn
@digitalleadtim
@digitalleadersa
@alexander_low

Top Tweeters in G7:
@designthinkbot
@google
@custexpworld
@kyle2usuccess
@margaretmolloy
@sprintbaseb
@sap_cx
@amazon
@ventanaresearch
@stephaniethum

Top Tweeters in G8:
@sleimanskaf
@danielnewmanuv
@tamaramccleary
@rachelloumiller
@gpmt
@blakemichellem
@greentechdon
@bernardmarr
@aimhighsdc
@caseycrl

Top Tweeters in G9:
@santchiweb
@moneycontrolcom
@pardoe_ai
@daviddoughty
@imbankke
@yougov
@rajamaiya
@pablobaig
@finacle
@webhelpuk

Top Tweeters in G10:
@serve4impact
@ayieks
@dhinchcliffe
@mikequindazzi
@servicedesignbt
@antgrasso
@bibitabibi
@alecsocial
@adamstjohn
@camnomis


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