#cx, Twitter, 9/18/2019 7:13:30 AM, 210127


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#cx_2019-09-17_23-42-01.xlsx
#cx_2019-09-17_23-42-01.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
September 18, 2019
Short Description:
#cx via NodeXL http://bit.ly/31vhvNn
@softclouds
@ipfconline1
@enricomolinari
@forbes
@jeannebliss
@santchiweb
@andrewincontact
@fisher85m
@antgrasso
@cxupdate

Top hashtags:
#cx
#customerexperience
#ai
#iot
#ux
#fintech
#analytics
#innovation
#bigdata

Description:
Description
The graph represents a network of 4,071 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Wednesday, 18 September 2019 at 06:43 UTC.

The requested start date was Monday, 16 September 2019 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 4-day, 11-hour, 49-minute period from Wednesday, 11 September 2019 at 12:11 UTC to Monday, 16 September 2019 at 00:00 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 4071
Unique Edges : 5466
Edges With Duplicates : 2887
Total Edges : 8353
Number of Edge Types : 3
Mentions : 6416
Replies to : 76
Tweet : 1861
Self-Loops : 1861
Reciprocated Vertex Pair Ratio : 0.0391709450465868
Reciprocated Edge Ratio : 0.0753888380603843
Connected Components : 885
Single-Vertex Connected Components : 491
Maximum Vertices in a Connected Component : 2168
Maximum Edges in a Connected Component : 5711
Maximum Geodesic Distance (Diameter) : 14
Average Geodesic Distance : 5.344271
Graph Density : 0.000329833417526859
Modularity : 0.593433
NodeXL Version : 1.0.1.419

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[98] https://twinybots.ch/
[65] -
[28] https://www.constellationr.com/events/disruptv-episode-163-manny-medina-guy-marion-nicole-france
[23] https://www.myfrugalbusiness.com/2018/10/how-improve-retail-customer-shopping-experience.html
[22] http://www.eventbrite.com/e/fixed-ops-roundtable-2-los-angeles-beverly-hilton-california-tickets-62446768967
[22] https://www.eventbrite.com/e/fixed-ops-roundtable-2-los-angeles-beverly-hilton-california-tickets-62446768967
[22] https://www.myfrugalbusiness.com/2016/11/strategies-managing-customer-relationships.html
[21] https://www.forbes.com/sites/danielnewman/2019/04/16/5-ways-ai-is-transforming-the-customer-experience/#Enterprise
[21] http://whatsnext.tiffanibova.com/?edition_id=f574b050-d70e-11e9-85a7-002590a5ba2d
[21] https://www.martechadvisor.com/articles/customer-experience-2/innovative-ideas-to-improve-customer-experience-with-robotics-and-ai/

Top URLs in Tweet in G1:
[83] https://twinybots.ch/
[19] https://www.salesforce.com/blog/2019/08/marketers-customer-experience-ai.html
[19] https://youtu.be/Zq4GWci6na0
[19] https://www.forbes.com/sites/chriscancialosi/2019/08/27/focusing-on-customer-experience-is-no-longer-optional/#2cddda75646e
[18] https://www.forbes.com/sites/danielnewman/2019/04/16/5-ways-ai-is-transforming-the-customer-experience/#Enterprise
[15] http://whatsnext.tiffanibova.com/?edition_id=f574b050-d70e-11e9-85a7-002590a5ba2d
[13] https://marutitech.com/insurance-chatbots/
[12] https://builtin.com/artificial-intelligence/ai-in-banking
[12] https://www.forbes.com/sites/forbescommunicationscouncil/2019/07/16/the-five-new-building-blocks-of-customer-experience-success/?utm_content=100901700&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887#38f449f14ffa
[12] https://marketingland.com/respond-customers-get-sour-social-media-233605?utm_sq=fzm0d12woz&utm_source=Twitter&utm_medium=social&utm_campaign=CXintersect&utm_content=CustomerExperience

Top URLs in Tweet in G2:
[11] https://twinybots.ch/
[10] https://marketplace.mopinion.com/products-category/customer-experience-cx/
[8] https://blog.joker.com/en/2019/06/07/should-you-be-customer-centric-or-brand-centric-for-greater-success/
[7] https://www.amazon.co.uk/dp/B07SWH9MFF
[5] https://youtu.be/E4LdFtAQMQM
[5] https://marketplace.mopinion.com/survey-templates/customer-satisfaction-loyalty/
[5] https://marketplace.mopinion.com/survey-templates/website-content-satisfaction-survey/
[5] https://mopinion.com/the-best-website-intercept-survey-templates/
[5] https://mopinion.com/free-templates-for-customer-experience-surveys/
[5] https://mopinion.com/what-is-the-customer-experience-gap/

Top URLs in Tweet in G3:
[9] https://www.techradar.com/news/balancing-innovation-and-security-in-digital-transformation
[5] https://www.iotcentral.io/blog/user-experience-ux-is-at-the-heart-of-digital-transformation?utm_content=100942484&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[4] https://www.forbes.com/sites/forbescommunicationscouncil/2019/07/16/the-five-new-building-blocks-of-customer-experience-success/?utm_content=100901700&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887#38f449f14ffa
[4] https://twinybots.ch/
[4] http://whatsnext.tiffanibova.com/?edition_id=f574b050-d70e-11e9-85a7-002590a5ba2d
[3] https://events.rainfocus.com/widget/oracle/oow19/catalogow19?search.productsandsolutionsaz=1549411796393004mQ5N
[3] https://medium.com/@SoftClouds/four-realistic-digital-transformation-trends-for-2019-fdb41c81de8c?utm_content=100815411&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[3] https://www.forbes.com/sites/forbestechcouncil/2019/08/27/three-ways-retailers-can-reshape-the-customer-experience/?utm_content=100901099&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887#6eba821844bc
[3] https://www.iotcentral.io/blog/user-experience-ux-is-at-the-heart-of-digital-transformation?utm_content=100944630&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[3] https://www.mycustomer.com/resources/top-5-cx-technology-trends-for-midsize-contact-centres?platform=hootsuite

Top URLs in Tweet in G4:
[56] -
[20] and
[14] blog
[14] September
[14] 2019
[14] external
[10] Your
[10] with
[8] Visit
[8] Verint

Top URLs in Tweet in G5:
[2] http://r.socialstudio.radian6.com/c7712106-aeb1-47a5-9234-72a9ba581062
[1] https://www.emarketer.com/content/global-digital-users-update-2018
[1] https://twitter.com/mashable/status/1168128115836706816
[1] http://bit.ly/2Zuxs9n
[1] https://www.forbes.com/sites/michaelfertik/2019/08/14/become-obsessed-with-re-imagining-customer-experience/#2d99650d7734
[1] https://www.zdnet.com/article/salesforce-senior-vice-president-of-innovation-strategy-10-customer-experience-lessons/
[1] https://www.servicetalk.co.uk/blog/digital-blog-round-up
[1] https://www.leadent.digital/blog-posts/cx-needs-humans
[1] https://www.servicetalk.co.uk/blog/ceos-are-failing-the-customer
[1] https://www.forbes.com/sites/forbescommunicationscouncil/2019/09/11/the-future-of-customer-engagement-is-proactive-service/#59e6ea54999e

Top URLs in Tweet in G6:
[9] https://go.forrester.com/future-of-cx/?utm_source=twitter&utm_medium=ppc&utm_campaign=futureofcx
[4] http://po.st/scms/OrMCe04Lcp0lOFmbYkK_tAjuwdaqX_LdJfbvfwgZcp0l/izmGKo
[4] http://po.st/scms/OrMCe04Lcp0lOFmbYkK_tAjuwdaqX_LdJfbvfwgZcp0l/SUu7ZZ
[3] https://reviewscast.com/how-carbon-monoxide-detector-can-be-a-life-saver/
[3] http://po.st/scms/OrMCe04Lcp0lOFmbYkK_tAjuwdaqX_LdJfbvfwgZcp0l/Qqp3Cr
[2] https://go.forrester.com/future-of-cx/?utm_source=twitter&utm_medium=social&utm_content=100000885317575&utm_campaign=futureofcx&linkId=100000007868075
[2] https://go.forrester.com/future-of-cx/?utm_source=twitter&utm_medium=social&utm_content=100000910504568&utm_campaign=futureofcx&linkId=100000007949668
[2] https://www.igniteyourservice.com/training
[2] https://www.iris.xyz/perspective/editors-choice-why-these-articles-were-great-66
[2] https://rclcxsolutions.com/news

Top URLs in Tweet in G7:
[4] https://www.brianthomas.me/blog/entry/bringing-back-the-art-of-customer-service?utm_content=bufferc550b&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[4] https://www.brianthomas.me/blog/entry/ensuring-success-in-your-self-service-strategy?utm_content=bufferc4ba1&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[3] https://blog.westmonroepartners.com/how-human-centered-design-could-transform-your-most-dreaded-experiences/?utm_source=bambu&utm_medium=social&utm_campaign=advocacy
[3] https://www.brianthomas.me/blog/entry/developing-a-customer-experience-strategy?utm_content=buffer52542&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[3] https://www.brianthomas.me/blog/entry/creating-highly-effective-teams?utm_content=bufferc496c&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[2] https://www.cmswire.com/customer-experience/how-to-handle-customer-experience-during-a-merger-or-acquisition/?utm_source=bambu&utm_medium=social&utm_campaign=advocacy
[2] https://www.eptica.com/blog/trust-embodiment-customer-experience
[2] https://www.cmswire.com/customer-experience/3-customer-experience-strategies-to-win-over-consumers-today-and-tomorrow/?utm_source=twitter&utm_medium=social&utm_campaign=cm&utm_content=addthis_share:+3%2520Customer%2520Experience%2520Strategies%2520to%2520Win%2520Over%2520Consumers%2520Today%2520and%2520Tomorrow
[2] https://www.cio.com/article/3222445/bringing-your-best-service-delivery-game.html?utm_campaign=buffer
[2] https://www.gartner.com/en/webinars/27111/how-chatbots-provide-real-value-for-your-customers-and-organizat?source=BLD-200123&utm_medium=social&utm_source=bambu&utm_campaign=SM_GB_YOY_GTR_SOC_BU1_SM-BA-RM-WB

Top URLs in Tweet in G8:
[3] In
[3] of
[3] -
[2] https://www.cognizant.com/en-nordics/customer-experience?utm_source=organic_twitter&utm_medium=social&utm_campaign=NA&utm_term=na&utm_content=Leading
[2] Line
[2] &
[2] Business
[2] in
[2] Digital
[2] Leading

Top URLs in Tweet in G9:
[4] https://twitter.com/gcntweet/status/1172516691026370561
[3] https://twitter.com/cyclocross24/status/1172728970061766656
[2] https://fayettecross.com/register/
[2] https://www.cyclismactu.net/news-cyclo-cross-cdm-des-absents-de-marque-iowa-city-socialnetwork-86551.html?utm_source=dlvr.it&utm_medium=twitter
[2] https://www.diarioinformacion.com/deportes/2019/09/14/felipe-orts-presenta-candidatura-jingle/2186527.html
[1] https://twitter.com/cyclocross/status/1172517381740093442
[1] https://twitter.com/jrene_cx_coach/status/1173252630795235328
[1] https://twitter.com/Telenet_Baloise/status/1173209164132290562
[1] https://twitter.com/brook_watts/status/1171750648523546625
[1] https://www.grimpeurbros.com/products/grimpeur-bros-peace-love-bikes-coffee-t-shirt

Top URLs in Tweet in G10:
[2] https://www.chiefmarketer.com/b2b-customer-experience-why-cx-matters-across-the-entire-funnel/
[2] https://komarketing.com/blog/b2b-ecommerce-marketing-benchmark-best-practices/
[2] https://www.uctoday.com/market-guide-download/
[2] http://Gaitame.com
[2] https://www.genesys.com/customer-stories/gaitame-com?utm_source=gcap&utm_medium=referral&utm_campaign=[Customer%20Story%20Highlight]%20Gaitame.com
[1] https://www.aberdeen.com/featured/the-intelligent-business-show-ep03-improving-your-customer-experience-strategy/
[1] https://kapost.com/b/good-content-is-good-business/
[1] http://r.socialstudio.radian6.com/dd8022b2-a566-4cd0-9aef-e1ab873f18a5
[1] https://bddy.me/2LI8OIM
[1] http://r.socialstudio.radian6.com/0d4ccae6-8493-47c9-8f90-6b1211a80e5e

Top Domains
Top Domains in Tweet in Entire Graph:
[204] forbes.com
[170] linkedin.com
[145] twitter.com
[98] twinybots.ch
[79] mopinion.com
[76] myfrugalbusiness.com
[63] dy.si
[61] okt.to
[56] customerthink.com
[54] customerexperienceupdate.com

Top Domains in Tweet in G1:
[119] forbes.com
[83] twinybots.ch
[52] customerexperienceupdate.com
[49] linkedin.com
[21] salesforce.com
[19] youtu.be
[18] twitter.com
[16] customerthink.com
[15] insurtechnews.com
[15] tiffanibova.com

Top Domains in Tweet in G2:
[64] linkedin.com
[49] mopinion.com
[30] twitter.com
[27] cmswire.com
[26] okt.to
[24] customerthink.com
[19] forbes.com
[14] co.uk
[14] instagram.com
[13] dy.si

Top Domains in Tweet in G3:
[25] mycustomer.com
[12] forbes.com
[9] medium.com
[9] techradar.com
[9] tiffanibova.com
[8] iotcentral.io
[8] dy.si
[5] rainfocus.com
[5] oracle.com
[4] smartercx.com

Top Domains in Tweet in G4:
[19] forbes.com
[19] twitter.com
[19] okt.to
[17] cx-journey.com
[16] beyondphilosophy.com
[11] verint.com
[10] mopinion.com
[9] business2community.com
[8] mycustomer.com
[7] hyken.com

Top Domains in Tweet in G5:
[3] co.uk
[2] radian6.com
[2] forbes.com
[2] zdnet.com
[1] emarketer.com
[1] twitter.com
[1] bit.ly
[1] leadent.digital
[1] digitaldoughnut.com

Top Domains in Tweet in G6:
[21] forrester.com
[12] po.st
[4] agilitypr.com
[3] igniteyourservice.com
[3] youtube.com
[3] reviewscast.com
[2] iris.xyz
[2] rclcxsolutions.com
[2] chiefmarketer.com
[1] cio.com

Top Domains in Tweet in G7:
[14] brianthomas.me
[13] cmswire.com
[9] vonage.com
[7] westmonroepartners.com
[5] gartner.com
[4] forbes.com
[4] paper.li
[3] cio.com
[2] wootric.com
[2] mycustomer.com

Top Domains in Tweet in G8:
[12] twitter.com
[8] sap.com
[5] cognizant.com
[5] dy.si
[3] forbes.com
[3] digitalistmag.com
[3] personetics.com
[2] linkedin.com
[2] youtu.be
[1] lnkd.in

Top Domains in Tweet in G9:
[13] twitter.com
[6] instagram.com
[6] cyclismactu.net
[3] grimpeurbros.com
[2] fayettecross.com
[2] diarioinformacion.com
[1] wordpress.com

Top Domains in Tweet in G10:
[13] genesys.com
[5] uctoday.com
[3] linkedin.com
[2] chiefmarketer.com
[2] komarketing.com
[2] radian6.com
[2] gaitame.com
[2] twitter.com
[2] powderkeg.com
[1] aberdeen.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[3939] cx
[946] customerexperience
[648] ai
[322] iot
[320] ux
[311] fintech
[281] analytics
[260] innovation
[255] bigdata
[238] digitaltransformation



Top Hashtags in Tweet in G1:
[737] cx
[383] ai
[301] customerexperience
[211] bigdata
[207] fintech
[203] iot
[200] insurtech
[198] analytics
[168] machinelearning
[146] artificialintelligence

Top Hashtags in Tweet in G2:
[784] cx
[169] customerexperience
[60] customer
[50] ux
[43] customerservice
[41] brickandclickcx
[38] assistant
[35] digitaltransformation
[33] custserv
[32] marketing

Top Hashtags in Tweet in G3:
[149] cx
[51] customerexperience
[24] technology
[24] digitaltransformation
[24] custexp
[19] yourexpert
[18] innovation
[14] custserv
[12] customer
[11] ai

Top Hashtags in Tweet in G4:
[375] cx
[78] customerexperience
[60] custexp
[59] custserv
[27] cctr
[17] contactcenter
[16] customer
[16] customerservice
[13] ai
[12] marketing

Top Hashtags in Tweet in G5:
[41] cx
[26] ai
[20] vr
[20] customerexperience
[16] edtech
[14] finserv
[12] chatbot
[12] cobot
[11] electric
[7] digital

Top Hashtags in Tweet in G6:
[91] cx
[14] marketing
[14] brand
[10] customerexperience
[8] customerservice
[7] adaptive
[5] consumer
[4] custexp
[4] futureofcx
[4] fintech

Top Hashtags in Tweet in G7:
[103] cx
[36] customerexperience
[14] ai
[12] chatbots
[11] cio
[10] customerservice
[9] customer
[8] leadership
[7] ciochat
[5] digitaltransformation

Top Hashtags in Tweet in G8:
[89] cx
[16] ai
[15] customerexperience
[14] dmexco19
[7] fintech
[6] iot
[6] selfdrivingfinance
[5] finserv
[3] voc
[3] leadingindigital

Top Hashtags in Tweet in G9:
[66] cx
[15] telenetucicxwc
[14] cyclocross
[10] veldrijden
[9] cycling
[5] iowacity
[4] iowa
[4] jinglecross
[4] sandstoneway
[4] coffee

Top Hashtags in Tweet in G10:
[52] cx
[6] ai
[6] contactcenter
[5] contactcentre
[4] roundtable
[4] cctr
[4] voicebiometrics
[4] callcenter
[3] b2bmarketing
[3] customerexperience

Top Words
Top Words in Tweet in Entire Graph:
[4635] Words in Sentiment List#1: Positive
[1078] Words in Sentiment List#2: Negative
[3] Words in Sentiment List#3: Angry/Violent
[110135] Non-categorized Words
[115848] Total Words
[3938] #cx
[1224] customer
[946] #customerexperience
[789] gt
[696] experience

Top Words in Tweet in G1:
[737] #cx
[629] gt
[383] #ai
[301] #customerexperience
[260] fisher85m
[211] #bigdata
[207] #fintech
[203] #iot
[203] customer
[200] #insurtech

Top Words in Tweet in G2:
[784] #cx
[248] customer
[169] #customerexperience
[141] experience
[62] more
[60] #customer
[53] customers
[52] business
[50] #ux
[45] center

Top Words in Tweet in G3:
[149] #cx
[51] #customerexperience
[44] customer
[29] akwyz
[24] #technology
[24] #digitaltransformation
[24] experience
[24] #custexp
[22] dhinchcliffe
[19] oraclecx

Top Words in Tweet in G4:
[375] #cx
[179] customer
[78] #customerexperience
[72] experience
[60] #custexp
[59] #custserv
[58] customers
[40] out
[36] more
[33] s

Top Words in Tweet in G5:
[104] enricomolinari
[56] ty
[41] #cx
[27] gt
[26] #ai
[20] nowthisnews
[20] #vr
[20] #customerexperience
[16] time
[16] #edtech

Top Words in Tweet in G6:
[91] #cx
[48] forrester
[33] customer
[23] s
[22] experience
[22] find
[19] out
[18] shift
[17] learn
[15] more

Top Words in Tweet in G7:
[103] #cx
[48] customer
[36] #customerexperience
[20] service
[15] customers
[14] experience
[13] cmswire
[13] #ai
[12] #chatbots
[11] cx

Top Words in Tweet in G8:
[89] #cx
[30] experience
[28] customer
[17] sap_cx
[16] #ai
[15] #customerexperience
[15] s
[14] sap
[14] deliver
[14] #dmexco19

Top Words in Tweet in G9:
[66] #cx
[24] jinglecross
[23] felipeorts15
[15] ciclocross
[15] #telenetucicxwc
[14] #cyclocross
[13] 19
[13] teikauciteam
[12] iowa
[12] 20

Top Words in Tweet in G10:
[52] #cx
[27] genesys
[12] customer
[12] contact
[11] join
[10] insights
[9] companies
[8] customers
[8] experience
[7] today

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[464] gt,gt
[439] customer,experience
[278] #cx,#customerexperience
[257] #customerexperience,#cx
[123] #cx,#ux
[114] find,out
[114] #analytics,#insurtech
[98] customer,service
[95] #ux,#cx
[91] #ai,#analytics

Top Word Pairs in Tweet in G1:
[387] gt,gt
[124] customer,experience
[113] #analytics,#insurtech
[105] #cx,#customerexperience
[87] #ai,#analytics
[87] fisher85m,9
[84] 9,types
[84] types,intelligence
[83] chboursin,mt
[82] intelligence,infographic

Top Word Pairs in Tweet in G2:
[81] customer,experience
[64] #customerexperience,#cx
[45] #cx,#customerexperience
[34] contact,center
[32] #cx,#assistant
[27] #assistant,#jobcoaching
[24] #cx,#ux
[23] find,out
[19] #cx,#custserv
[18] gt,gt

Top Word Pairs in Tweet in G3:
[19] #yourexpert,talking
[19] talking,jessica
[19] jessica,constantinidis
[19] constantinidis,kikka_ip
[19] kikka_ip,emea
[19] emea,evangelist
[19] evangelist,servicenow
[19] #custexp,#cx
[18] servicenow,presentations
[18] akwyz,#yourexpert

Top Word Pairs in Tweet in G4:
[48] customer,experience
[28] #custexp,#cx
[27] #cx,#custserv
[21] #customerexperience,#cx
[18] customer,service
[16] #cx,#custexp
[16] check,out
[15] gt,gt
[12] contact,center
[12] #cx,#customerexperience

Top Word Pairs in Tweet in G5:
[20] ty,nowthisnews
[20] nowthisnews,enricomolinari
[18] gt,gt
[15] font,rmit
[15] rmit,help
[15] help,remember
[15] remember,reading
[15] reading,ty
[15] enricomolinari,#cx
[15] #cx,#vr

Top Word Pairs in Tweet in G6:
[21] forrester,#cx
[15] customer,experience
[15] find,out
[13] #cx,precipice
[13] precipice,tectonic
[13] tectonic,shift
[13] shift,move
[13] move,core
[13] core,tomorrow
[13] tomorrow,s

Top Word Pairs in Tweet in G7:
[18] #cx,#customerexperience
[13] customer,service
[12] customer,experience
[7] #cio,#ciochat
[7] strategy,#cx
[7] service,#cx
[5] westmonroe,#cx
[5] improve,#cx
[5] cmswire,#cx
[5] voice,customer

Top Word Pairs in Tweet in G8:
[16] customer,experience
[8] sap,customer
[8] personalized,#cx
[6] #cx,#customerexperience
[6] deliver,personalized
[6] #cx,interest
[6] interest,watch
[6] watch,omnichannel
[6] omnichannel,solution
[6] solution,pulls

Top Word Pairs in Tweet in G9:
[11] calendario,ciclocross
[11] ciclocross,cantabria
[11] cantabria,19
[11] 19,20
[11] 20,casi
[11] casi,cerrado
[11] cerrado,unos
[11] unos,días
[11] días,publicación
[11] publicación,oficial

Top Word Pairs in Tweet in G10:
[7] contact,center
[5] customer,experience
[5] genesys,#contactcenter
[5] #contactcenter,#cx
[5] insights,10
[5] 10,global
[5] global,companies
[5] genesys,join
[4] better,customer
[4] uctodaynews,posted

Top Replied-To
Top Replied-To in Entire Graph:
@comcastcares
@mcdonalds
@oraclecodeone
@hyken
@iamaiforum
@gartner
@mauricearandall
@ebay
@att
@bowe3velo

Top Replied-To in G1:
@oraclecodeone
@scottmckain
@airbus

Top Replied-To in G2:
@mauricearandall

Top Replied-To in G3:
@dhinchcliffe
@iotchannel
@shailkhiyara
@sarbjeetjohal
@mylessuer
@hiltonsfunionsq
@oracleopenworld

Top Replied-To in G4:
@hyken
@gartner
@ryanmintoncrm
@deniseleeyohn

Top Replied-To in G5:
@adobe

Top Replied-To in G6:
@barclaysuk

Top Replied-To in G8:
@sapupscale
@stephaniethum

Top Replied-To in G9:
@fayettecross
@iserbyteli
@felipeorts

Top Replied-To in G10:
@genesys

Top Mentioned
Top Mentioned in Entire Graph:
@fisher85m
@antgrasso
@mikequindazzi
@chboursin
@ume_kyd
@enricomolinari
@nextgeninsure
@ipfconline1
@wef
@forbes

Top Mentioned in G1:
@fisher85m
@antgrasso
@mikequindazzi
@chboursin
@nextgeninsure
@ipfconline1
@wef
@julez_norton
@forbes
@nicolas2pinto

Top Mentioned in G2:
@plumvoice
@maxfrances1
@ipsos_cx
@fonolo
@yuutenn1976
@dflolimited
@raulgilo
@repl_group

Top Mentioned in G3:
@akwyz
@dhinchcliffe
@oraclecx
@kikka_ip
@servicenow
@softclouds
@mthiele10
@psalvitti
@mycustomer
@oracleopenworld

Top Mentioned in G4:
@annettefranz
@jeannebliss
@hyken
@verint
@dgingiss
@greenrope
@forbes
@cxaccelerator
@customerisfirst
@blakemichellem

Top Mentioned in G5:
@enricomolinari
@nowthisnews
@wef
@rmit
@intengineering
@creaform
@startupselfieco
@julez_norton
@frronconi
@emarketer

Top Mentioned in G6:
@forrester
@telusint
@servicerecipe
@jeannebliss
@puma
@avis
@ford
@thepacificminds
@tonyvidler
@robisbitts

Top Mentioned in G7:
@cmswire
@westmonroe
@gartner_inc
@micahsolomon
@ijgolding
@eptica
@vonage
@cioonline
@divergentcio
@callminer

Top Mentioned in G8:
@sap_cx
@cognizant
@qualtrics
@cirque
@personetics
@dmexco
@digitalistmag
@howellsrichard
@saptv
@rosejason

Top Mentioned in G9:
@jinglecross
@felipeorts15
@teikauciteam
@fcciclismo
@palomarjulian
@fedevuelta
@fund_benicadell
@uci_cx
@lgb_13
@teika_es

Top Mentioned in G10:
@genesys
@uctodaynews
@mitel
@avaya
@oraclecomms
@five9
@zoho
@mwroseglobal
@cisco

Top Tweeters
Top Tweeters in Entire Graph:
@cas_2050001283
@movistararg
@americanair
@arkangelscrap
@sectest9
@javascriptd
@united
@british_airways
@nosqldigest
@comcastcares

Top Tweeters in G1:
@arkangelscrap
@sectest9
@nosqldigest
@gamergeeknews
@evankirstel
@chidambara09
@kotaknaren
@fintechna
@calcaware
@santchiweb

Top Tweeters in G2:
@kobmaxqueen
@sam___hurley
@iam__network
@coincapsai
@uscarsforsale
@martinabutters
@katenasser
@jamesvgingerich
@derickson
@acuity_design

Top Tweeters in G3:
@british_airways
@tim_fargo
@optioneerjm
@zimei_no_ri
@akwyz
@gvalan
@thomaspower
@rwang0
@debraruh
@meghanmbiro

Top Tweeters in G4:
@gedespi
@marshacollier
@johnapp63499667
@shellykramer
@b2community
@realdjthewriter
@gracetoall2
@hm_custserv
@allipolin
@tom_peters

Top Tweeters in G5:
@swissbusiness
@jamesjava
@ltd_to_two
@london_lady
@drumeshprabhu
@grattonboy
@warrenwhitlock
@zdnet
@kuriharan
@openmarketingtv

Top Tweeters in G6:
@skynews
@311calgary
@barclaysuk
@tonyvidler
@iris_xyz
@avis
@bubbles4tw
@robinheed
@hardaway
@thepacificminds

Top Tweeters in G7:
@jmspool
@inc42
@cmswire
@smitasingh85
@janicebgordon
@greentechdon
@cioonline
@ancestry
@hirestudios
@entrepreneurind

Top Tweeters in G8:
@netclubj1
@industryai
@kasuradio
@cognizant
@sapnorthamerica
@cirque
@sap_cx
@luismelo78
@adobeexpcloud
@stephaniethum

Top Tweeters in G9:
@cyclismactu
@informacion_es
@ruedalenticular
@dhumpachika
@rfeciclismo
@vanlooyalfas
@grimpeurbros
@jon_her_iri
@cyclocross
@palomarjulian

Top Tweeters in G10:
@yahoofinance
@alejosangel
@bcstrat
@leonewsleonews
@kapost
@komarketing
@nojitter
@shh7777777777
@genesys
@mcgeesmith


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