The graph represents a network of 612 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 02 August 2020 at 01:18 UTC.
The requested start date was Sunday, 02 August 2020 at 00:01 UTC and the maximum number of days (going backward) was 14.
The maximum number of tweets collected was 7,500.
The tweets in the network were tweeted over the 13-day, 1-hour, 16-minute period from Sunday, 19 July 2020 at 06:00 UTC to Saturday, 01 August 2020 at 07:16 UTC.
Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.
There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".
The graph is directed.
The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Author Description
Vertices : 612
Unique Edges : 564
Edges With Duplicates : 1916
Total Edges : 2480
Number of Edge Types : 5
Mentions : 661
MentionsInRetweet : 523
Retweet : 306
Tweet : 985
Replies to : 5
Self-Loops : 989
Reciprocated Vertex Pair Ratio : 0.070828331332533
Reciprocated Edge Ratio : 0.132286995515695
Connected Components : 71
Single-Vertex Connected Components : 41
Maximum Vertices in a Connected Component : 444
Maximum Edges in a Connected Component : 1989
Maximum Geodesic Distance (Diameter) : 10
Average Geodesic Distance : 3.678425
Graph Density : 0.0023854604580512
Modularity : 0.301998
NodeXL Version : 1.0.1.439
Data Import : The graph represents a network of 612 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 02 August 2020 at 01:18 UTC.
The requested start date was Sunday, 02 August 2020 at 00:01 UTC and the maximum number of days (going backward) was 14.
The maximum number of tweets collected was 7,500.
The tweets in the network were tweeted over the 13-day, 1-hour, 16-minute period from Sunday, 19 July 2020 at 06:00 UTC to Saturday, 01 August 2020 at 07:16 UTC.
Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.
There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".
Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : custexp
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality
Top Domains
Top Word Pairs in Tweet in Entire Graph:
[574] #custexp,#cx [470] #cxm,#custexp [260] customer,experience [181] #custserv,#cx [163] #cx,#cctr [161] #cctr,#callcenter [160] #customerservice,#custexp [158] #cx,#custexp [158] #callcenter,#contactcenter [157] #customerexperience,#customerservice Top Word Pairs in Tweet in G1:
[41] #cx,#custexp [23] customer,experience [11] experience,#cx [7] build,great [7] great,customer [7] #custexp,#customer [7] #customer,itpro [7] itpro,archonsec [7] omni,channel [7] channel,experience Top Word Pairs in Tweet in G2:
[14] #cx,#custexp [11] inspectors,general [11] growing,influence [11] #customerexperience,techniques [11] techniques,help [11] procurement,ecosystem [10] general,growing [10] influence,#customer [10] #customer,experience [10] experience,practices Top Word Pairs in Tweet in G3:
[93] cx,journey [60] #custexp,#cx [32] customer,experience [31] #custexp,#empexp [28] gt,gt [25] journey,mapping [22] journey,#journeymapping [17] annette,franz [16] lt,lt [14] journey,#custexp Top Word Pairs in Tweet in G4:
[33] #custserv,#custexp [28] customer,experience [25] #cx,#custserv [15] #custexp,#cx [11] genesys,#cx [11] deep,listening [10] customer,service [8] reimagine,customer [8] experience,time [8] time,change Top Word Pairs in Tweet in G5:
[9] employee,customer [9] customer,experiences [9] customer,experience [8] adapt,grow [8] customer,service [7] simplify,employee [7] experiences,adapt [7] #cx,#custexp [6] mycustomer,six [6] six,principles Top Word Pairs in Tweet in G6:
[44] #customerservice,#custexp [41] #custserv,#cx [41] #cx,#cctr [41] #cctr,#callcenter [41] #callcenter,#contactcenter [41] #contactcenter,#customerexperience [41] #customerexperience,#customerservice [23] customer,experience [18] #cx,#custexp [9] #custexp,#attemployee Top Word Pairs in Tweet in G7:
[107] #custserv,#cx [93] #cx,#cctr [92] #cctr,#callcenter [90] #callcenter,#contactcenter [87] #contactcenter,#customerexperience [87] #customerexperience,#customerservice [87] #customerservice,#custexp [26] #cx,#custexp [24] customer,experience [19] #custexp,#customerexperience Top Word Pairs in Tweet in G8:
[27] #custexp,#cx [18] #marketing,#sales [14] #sales,#marketing [10] increase,#sales [10] #cx,#custexp [10] #bizdev,#custexp [9] #sales,#ecommerce [9] #machinelearning,#tech [9] #tech,#technology [9] #technology,#innovation Top Word Pairs in Tweet in G9:
[6] never,truly [6] truly,know [6] know,going [6] going,someone [6] someone,actions [6] actions,simple [6] simple,smile [6] smile,holding [6] holding,open [6] open,door Top Word Pairs in Tweet in G10:
[2] role,personalization [2] personalization,cx [2] cx,#customerexperience [2] #customerexperience,#custexp [2] #custexp,softclouds [2] softclouds,loomiassistant Top Replied-To in Entire Graph:
Top Replied-To in G2:
Top Mentioned in Entire Graph:
Top Mentioned in G1:
Top Mentioned in G2:
Top Mentioned in G3:
Top Mentioned in G4:
Top Mentioned in G5:
Top Mentioned in G6:
Top Mentioned in G7:
Top Mentioned in G8:
Top Mentioned in G9:
Top Mentioned in G10:
Top Tweeters in Entire Graph:
Top Tweeters in G1:
Top Tweeters in G2:
Top Tweeters in G3:
Top Tweeters in G4:
Top Tweeters in G5:
Top Tweeters in G6:
Top Tweeters in G7:
Top Tweeters in G8:
Top Tweeters in G9:
Top Tweeters in G10: