The graph represents a network of 2,203 Twitter users whose recent tweets contained "custserv", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 2/4/2023 5:00:35 PM. The network was obtained from Twitter on Sunday, 05 February 2023 at 03:50 UTC.
The tweets in the network were tweeted over the 2433-day, 2-hour, 30-minute period from Tuesday, 07 June 2016 at 22:23 UTC to Sunday, 05 February 2023 at 00:53 UTC.
There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.
The graph is directed.
The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Author Description
Vertices : 2203
Unique Edges : 2122
Edges With Duplicates : 11085
Total Edges : 13207
Number of Edge Types : 9
Retweet : 1121
MentionsInRetweet : 2516
Replies to : 1894
MentionsInReplyTo : 4141
Mentions : 2466
MentionsInQuote : 103
Quote : 105
Tweet : 841
MentionsInQuoteReply : 20
Self-Loops : 1149
Reciprocated Vertex Pair Ratio : 0.108175473579262
Reciprocated Edge Ratio : 0.195231668915879
Connected Components : 104
Single-Vertex Connected Components : 39
Maximum Vertices in a Connected Component : 1977
Maximum Edges in a Connected Component : 12720
Maximum Geodesic Distance (Diameter) : 10
Average Geodesic Distance : 4.207088
Graph Density : 0.000916510925774984
Modularity : 0.256925
NodeXL Version : 1.0.1.510
Data Import : The graph represents a network of 2,203 Twitter users whose recent tweets contained "custserv", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 2/4/2023 5:00:35 PM. The network was obtained from Twitter on Sunday, 05 February 2023 at 03:50 UTC.
The tweets in the network were tweeted over the 2433-day, 2-hour, 30-minute period from Tuesday, 07 June 2016 at 22:23 UTC to Sunday, 05 February 2023 at 00:53 UTC.
There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.
Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : TwitterSearch2
Graph Term : custserv
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality
Top Domains
Top Word Pairs in Tweet in Entire Graph:
[741] #cx,#custserv [608] #hx,#xr [604] #xr,#ar [604] #defi,#daos [602] #ar,#vr [550] hm_custserv,jillgwynne [450] #virtualworld,#gamefi [445] #customerexperience,#retail [443] #retail,#custserv [416] top,rating Top Word Pairs in Tweet in G1:
[118] full,name [87] hm_custserv,hi [87] email,address [85] order,number [84] billing,address [73] happy,help [67] address,billing [66] name,email [61] please,share [61] customer,service Top Word Pairs in Tweet in G2:
[701] #cx,#custserv [604] #hx,#xr [600] #defi,#daos [600] #xr,#ar [599] #ar,#vr [450] #virtualworld,#gamefi [404] #custserv,#ex [328] #daos,#nfts [313] #web3,#defi [311] #vr,#web3 Top Word Pairs in Tweet in G3:
[540] hm_custserv,jillgwynne [205] jillgwynne,hm_custserv [145] women,girls [135] changing,rooms [78] feel,safe [75] whether,feel [75] hm_custserv,case [75] girls,decide [75] notice,women [75] put,notice Top Word Pairs in Tweet in G4:
[30] grazytgrazynatt,influencerprom1 [22] peterleah18,heroldbarton [22] pestochampion,srinualme [22] vipeurope5,pestochampion [22] heroldbarton,vipeurope5 [21] jblefevre60,khulood_almani [21] khulood_almani,andrewincontact [21] frronconi,jeancayeux [21] jeancayeux,diofavatas [21] eli_krumova,frronconi Top Word Pairs in Tweet in G5:
[31] customer,service [26] #custserv,#customerservice [25] contact,center [25] service,resources [25] resources,#custserv [25] #custserv,stories [19] ai,contact [19] rob,mcdougall [19] mcdougall,mcdougallrob [19] president,ceo Top Word Pairs in Tweet in G6:
[445] #customerexperience,#retail [443] #retail,#custserv [416] top,rating [408] rating,#customerexperience [152] feedback,#customerexperience [35] #customerexperience,#burger [35] #burger,#custserv [31] #customerexperience,#food [29] #food,#custserv [16] #telstra,#custserv Top Word Pairs in Tweet in G7:
[25] #custserv,daily [25] #customerservice,#ai [25] latest,#custserv [22] daily,thanks [3] daily,#customerservice [2] #defi,#daos [2] alloilgasjobs,#customerservice [2] bollywoodthugs,#customerservice [2] #hx,#xr [2] #web3,#defi Top Word Pairs in Tweet in G8:
[17] ready,#custserv [17] report,ready [17] conversation,report [17] daily,conversation [16] #custserv,jan [11] #cx,#custserv [8] customer,service [7] workforce,management [7] #cctsolutions,#wfm [6] #helpdesk,#itsm Top Word Pairs in Tweet in G9:
[14] people,#onholdwith [14] frustrated,people [14] more,#custserv [13] others,more [3] amazon,damilareabu [3] damilareabu,others [3] #onholdwith,amazon [2] onholdwith,frustrated Top Word Pairs in Tweet in G10:
[8] shiftcxevent's,top [8] jeanniecw,dgingiss [8] #cx,quotes [8] dgingiss,megan [8] #custexp,#custserv [8] fredreichheld,jeanniecw [8] top,#cx [8] included,shiftcxevent's [8] quotes,2023 [7] alanthom90,db16ltd Top Replied-To in Entire Graph:
Top Replied-To in G1:
Top Replied-To in G2:
Top Replied-To in G3:
Top Replied-To in G4:
Top Replied-To in G5:
Top Replied-To in G6:
Top Mentioned in Entire Graph:
Top Mentioned in G1:
Top Mentioned in G2:
Top Mentioned in G3:
Top Mentioned in G4:
Top Mentioned in G5:
Top Mentioned in G6:
Top Mentioned in G7:
Top Mentioned in G8:
Top Mentioned in G9:
Top Mentioned in G10:
Top Tweeters in Entire Graph:
Top Tweeters in G1:
Top Tweeters in G2:
Top Tweeters in G3:
Top Tweeters in G4:
Top Tweeters in G5:
Top Tweeters in G6:
Top Tweeters in G7:
Top Tweeters in G8:
Top Tweeters in G9:
Top Tweeters in G10: