custserv, Twitter, 10/31/2021 4:17:23 AM, 265148


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custserv_2021-10-30_19-33-04.xlsx
custserv_2021-10-30_19-33-04.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
October 31, 2021
Short Description:
custserv via NodeXL https://bit.ly/3BxRe21
@hm_custserv
@mentalmarketer
@custreminder
@grazytgrazynatt
@marshacollier
@botsecx
@chidambara09
@crm
@sallyeaves
@dgingiss

Top hashtags:
#custserv
#cx
#customerexperience
#custexp
#ai
#designthinking
#retail
#ex
#jtbd

Description:
Description
The graph represents a network of 1,911 Twitter users whose tweets in the requested range contained "custserv", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 31 October 2021 at 02:38 UTC.

The requested start date was Sunday, 31 October 2021 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 13-day, 6-hour, 56-minute period from Sunday, 17 October 2021 at 00:10 UTC to Saturday, 30 October 2021 at 07:07 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 1911
Unique Edges : 1949
Edges With Duplicates : 5581
Total Edges : 7530
Number of Edge Types : 5
Replies to : 2095
Mentions : 1677
Retweet : 1142
MentionsInRetweet : 1848
Tweet : 768
Self-Loops : 855
Reciprocated Vertex Pair Ratio : 0.204288499025341
Reciprocated Edge Ratio : 0.339268371641308
Connected Components : 91
Single-Vertex Connected Components : 39
Maximum Vertices in a Connected Component : 885
Maximum Edges in a Connected Component : 5031
Maximum Geodesic Distance (Diameter) : 11
Average Geodesic Distance : 3.119216
Graph Density : 0.000846299051235476
Modularity : 0.308908
NodeXL Version : 1.0.1.447
Data Import : The graph represents a network of 1,911 Twitter users whose tweets in the requested range contained "custserv", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 31 October 2021 at 02:38 UTC.

The requested start date was Sunday, 31 October 2021 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 13-day, 6-hour, 56-minute period from Sunday, 17 October 2021 at 00:10 UTC to Saturday, 30 October 2021 at 07:07 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : custserv
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[190] https://www.paycompliment.com/
[120] https://twitter.com/login?redirect_after_login=/messages/compose?recipient_id=808737074
[27] http://customerservicedaily.com
[21] https://www.helpscout.com/blog/social-media-customer-service/
[20] https://www.helpscout.com/blog/faq-examples/
[18] https://www.zendesk.com/blog/7-pitfalls-avoid-incorporating-ai-customer-service/?utm_source=twitter&utm_medium=organic_social&utm_campaign=social_share
[14] http://bit.ly/2t18SJI
[12] https://www.forbes.com/sites/forbestechcouncil/2021/10/04/drive-positive-customer-experience-with-transparent-self-service-billing/?sh=27a7222933cf
[12] https://www.linkedin.com/posts/yourplatformwiththeheart_thepromoedutechgroup-yourpromoedutecheacademy-activity-6858126744352768000-DZut
[10] https://www.thedrum.com/news/2021/10/18/businesses-apac-invest-customer-experience-are-becoming-pandemic-proof

Top URLs in Tweet in G1:
[120] https://twitter.com/login?redirect_after_login=/messages/compose?recipient_id=808737074
[14] http://bit.ly/2t18SJI
[3] http://www.hm.com/
[3] https://cl.hm.com/stores
[3] https://www2.hm.com/en_gb/customer-service/returns.html
[3] https://www.hm.com/entrance.ahtml?orguri=%2Fcontact
[2] https://cl.hm.com/
[2] https://cl.hm.com/store/mall-vivo-imperio-santiago,-rm-8320202/CL0009
[2] https://www2.hm.com/es_mx/customer-service/returns/online-purchases.html
[2] https://www.hm.com/co/

Top URLs in Tweet in G2:
[27] http://customerservicedaily.com
[11] https://www.forbes.com/sites/forbestechcouncil/2021/10/04/drive-positive-customer-experience-with-transparent-self-service-billing/?sh=27a7222933cf
[9] https://hbr-org.cdn.ampproject.org/c/s/hbr.org/amp/2019/09/the-top-20-business-transformations-of-the-last-decade
[9] https://www.thedrum.com/news/2021/10/18/businesses-apac-invest-customer-experience-are-becoming-pandemic-proof
[9] https://fonolo.com/blog/2021/10/how-to-train-your-call-center-agents-to-exercise-empathy/
[8] https://www.forbes.com/sites/forbestechcouncil/2021/09/28/the-key-to-innovation-creating-a-better-employee-experience/
[8] https://www.myasbn.com/articles/what-makes-an-optimal-customer-experience-in-2021/
[8] https://katenasser.com/customer-experience-vibe-generous-greedy/#.YXVCeUbQW7o.twitter
[7] https://www.mycustomer.com/service/management/is-cx-technology-the-weak-link-in-todays-customer-experience-programmes
[6] https://www-zdnet-com.cdn.ampproject.org/c/s/www.zdnet.com/google-amp/article/artificial-intelligences-data-problem-meets-ais-people-problem/

Top URLs in Tweet in G3:
[4] https://customerthink.com/unlocking-the-power-of-diversity-equity-inclusion/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+customerthink+%28CustomerThink%29
[1] https://www.linkedin.com/posts/lindasherman_influencermarketing-marketing-agetech-activity-6856164714070843392-ndVe

Top URLs in Tweet in G4:
[17] https://www.zendesk.com/blog/7-pitfalls-avoid-incorporating-ai-customer-service/?utm_source=twitter&utm_medium=organic_social&utm_campaign=social_share
[8] -
[8] Customer
[7] https://www2.deloitte.com/za/en/pages/digital/articles/Why-digital-transformation-is-no-longer-a-luxury-for-your-business.html
[6] https://www.forbes.com/sites/forbestechcouncil/2021/05/25/humanizing-ai-a-case-for-cognitive-design-thinking-and-custom-ai/?sh=52dd81c04a24
[2] https://keithdawson.ventanaresearch.com/the-pandemic-heightens-need-for-agent-management?utm_campaign=Expertise
[2] http://www.smartcustomerservice.com/Articles/News-Briefs/UJET-Moves-to-Google-Cloud-149694.aspx#.YXGSoKtbphg.twitter
[2] https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=149749#.YXmqJRfR-iU.twitter
[2] https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=149801#.YXrtedSFuHY.twitter
[2] https://www.linkedin.com/posts/yourplatformwiththeheart_thepromoedutechgroup-yourpromoedutecheacademy-activity-6857397036111679489-TSof

Top URLs in Tweet in G5:
[12] https://www.linkedin.com/posts/yourplatformwiththeheart_thepromoedutechgroup-yourpromoedutecheacademy-activity-6858126744352768000-DZut
[9] https://www.linkedin.com/posts/yourplatformwiththeheart_thepromoedutechgroup-investinyourinfluence-activity-6856480528242155520-4C9m
[7] https://www.linkedin.com/posts/yourplatformwiththeheart_thepromoedutechgroup-yourpromoedutecheacademy-activity-6857397036111679489-TSof
[7] https://www.linkedin.com/posts/yourplatformwiththeheart_thepromoedutechgroup-investinyourinfluence-activity-6857579359356645376-0Hcv
[6] https://www.linkedin.com/posts/yourplatformwiththeheart_thepromoedutechgroup-yourpromoedutecheacademy-activity-6859926138228113408-FVgn
[6] https://www.linkedin.com/posts/yourplatformwiththeheart_thepromoedutechgroup-yourpromoedutecheacademy-activity-6857016013523849216-lS8i
[6] https://www.linkedin.com/posts/yourplatformwiththeheart_thepromoedutechgroup-yourpromoedutecheacademy-activity-6857783984600973312-vlZA
[4] https://www.linkedin.com/posts/yourplatformwiththeheart_yourpromoedutecheacademy-thepromoedutechgroup-activity-6858405503387615232-kMNn
[1] https://twitter.com/fayejeff/status/1453770220494012418?s=20
[1] https://www.linkedin.com/posts/yourplatformwiththeheart_thepromoedutechgroup-investinyourinfluence-activity-6855926252822388736-iout

Top URLs in Tweet in G6:
[4] https://twitter.com/GregOrtbach/status/1450634119411552260
[3] https://twitter.com/MarshaCollier/status/1450630359834628096
[3] https://twitter.com/MarshaCollier/status/1450635429376663558
[3] https://www.caravanmaya.com
[2] https://twitter.com/carriemaslen/status/1450638692524118020
[2] https://www.businessinsider.com/ikea-employee-the-customer-worker-relationship-is-broken-2021-10
[2] https://twitter.com/complexified/status/1453172583617138689
[2] https://twitter.com/CaravanMaya/status/1453172830669996035
[2] https://twitter.com/i/lists/9315861
[2] https://twitter.com/complexified/status/1450628179098537985

Top URLs in Tweet in G7:
[190] https://www.paycompliment.com/

Top URLs in Tweet in G8:
[3] https://www.josephmichelli.com/blog/savor-elevate-leading-the-starbucks-way/
[3] https://iconohash.com:443/
[2] https://pod.co/the-tech-smart-boss/episode-20-how-to-select-a-customer-support-system-the-10-things-you-should-know
[2] https://www.businessfactors.de/de/conferences/call-center/
[2] https://doctorcx.org/2021/10/16/what-is-the-core-of-customer-driven-growth/
[1] https://insights.transcom.com/na/the-ultimate-guide-to-seamlessly-handling-peaks-0?utm_campaign=NA%20E-commerce%202021&utm_content=180306358&utm_medium=social&utm_source=twitter&hss_channel=tw-1283447142728839170
[1] https://okt.to/vAH3J8
[1] https://www.smallbusinessrainmaker.com/small-business-marketing-blog/5-ways-to-make-the-best-customer-experience-to-keep-them-coming-back
[1] http://cssamerica.com/to-improve-understand-why-you-do-what-you-do-10-19-21-customer-service-tip/
[1] https://dangalante.me/2021/07/29/how-to-create-marketing-that-enables-sales-cx-teams/

Top URLs in Tweet in G9:
[3] https://www.watermarkconsult.net/blog/2018/11/13/customer-experience-roi-study/
[3] https://www.impressed2obsessed.com/
[1] https://www.watermarkconsult.net/blog/2017/07/21/airline-customer-experience-roi-study/
[1] https://impressed2obsessed.com/
[1] https://watermarkconsult.net/blog/2019/10/24/the-top-ten-ways-to-spook-your-customers/
[1] https://www.adrianswinscoe.com/2021/10/12-principles-for-turning-customers-and-employees-into-lifelong-fans-interview-with-jon-picault-of-watermark-consulting/
[1] https://www.forbes.com/sites/jonpicoult/2021/10/13/how-enjoy-technology-delivers-happiness-right-to-and-through-your-door/?sh=6b1a0aad6c19
[1] https://watermarkconsult.net/blog/2021/10/25/how-apples-former-retail-chief-is-again-reimagining-the-customer-experience/
[1] https://www.watermarkconsult.net/blog/2018/06/03/insurance-customer-experience-roi-study/
[1] https://www.watermarkconsult.net/cx-roi-wealth

Top URLs in Tweet in G10:
[1] https://www.teikametrics.com/blog/how-the-best-amazon-sellers-are-reducing-their-customer-service-email-response-times/?utm_campaign=Tech%20Partner%20Guest%20Blog%20Post&utm_content=184477787&utm_medium=social&utm_source=twitter&hss_channel=tw-883348973976768515
[1] https://www.simplr.ai/blog/empathy-in-customer-service
[1] https://twitter.com/Hyken/status/1450084301236842498
[1] https://cxlife.org/upstreamseries/empathy-in-cx?utm_campaign=CXLife%20Event%20Promotion&utm_content=184154746&utm_medium=social&utm_source=twitter&hss_channel=tw-883348973976768515
[1] https://now.simplr.ai/ecommerce-customer-service-report?utm_campaign=Mystery%20Shop%2009-2021%20State%20of%20Ecommerce%20Customer%20Service&utm_content=181737268&utm_medium=social&utm_source=twitter&hss_channel=tw-883348973976768515
[1] https://www.gregkihlstrom.com/the-agile-world-podcast-season-2?utm_campaign=Simplr%20Thought%20Leadership%20Content&utm_content=184467334&utm_medium=social&utm_source=twitter&hss_channel=tw-883348973976768515
[1] https://twitter.com/simplr/status/1450861152129462273

Top Domains
Top Domains in Tweet in Entire Graph:
[273] twitter.com
[190] paycompliment.com
[143] careerarc.com
[97] linkedin.com
[75] forbes.com
[65] ampproject.org
[56] hm.com
[48] helpscout.com
[36] pod.co
[32] hbr.org

Top Domains in Tweet in G1:
[122] twitter.com
[56] hm.com
[20] bit.ly
[1] instagram.com
[1] cosstores.com
[1] xn--fsicas-3va.de
[1] 99minutos.com
[1] one4all.com
[1] app.is
[1] 21.je

Top Domains in Tweet in G2:
[64] forbes.com
[62] ampproject.org
[30] hbr.org
[29] mycustomer.com
[28] linkedin.com
[27] customerservicedaily.com
[22] customerservicezone.com
[18] fonolo.com
[16] katenasser.com
[16] callcentrehelper.com

Top Domains in Tweet in G3:
[4] customerthink.com
[1] linkedin.com

Top Domains in Tweet in G4:
[17] zendesk.com
[14] smartcustomerservice.com
[9] ventanaresearch.com
[7] twitter.com
[7] destinationcrm.com
[7] deloitte.com
[6] forbes.com
[4] fiverr.com
[3] linkedin.com
[1] telecomtv.com

Top Domains in Tweet in G5:
[59] linkedin.com
[3] twitter.com
[1] newsweek.com
[1] forbes.com

Top Domains in Tweet in G6:
[124] twitter.com
[4] caravanmaya.com
[4] callcenterhosting.com
[4] enghouseinteractive.com
[3] businessinsider.com
[2] linkedin.com
[2] ampproject.org
[2] successcenter.com
[2] youtube.com
[2] slideshare.net

Top Domains in Tweet in G7:
[190] paycompliment.com

Top Domains in Tweet in G8:
[120] careerarc.com
[15] iconohash.com
[6] givainc.com
[5] jobspresso.co
[4] cct-solutions.com
[3] twitter.com
[3] josephmichelli.com
[2] okt.to
[2] pod.co
[2] businessfactors.de

Top Domains in Tweet in G9:
[8] watermarkconsult.net
[4] impressed2obsessed.com
[2] twitter.com
[1] adrianswinscoe.com
[1] forbes.com

Top Domains in Tweet in G10:
[2] simplr.ai
[2] twitter.com
[1] teikametrics.com
[1] cxlife.org
[1] gregkihlstrom.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[2072] custserv
[690] cx
[310] customerexperience
[284] custexp
[262] ai
[184] designthinking
[174] retail
[156] ex
[156] jtbd
[156] infinitejourneys



Top Hashtags in Tweet in G1:
[1] hmxme
[1] yougotthis
[1] helpful
[1] happycustomer
[1] customerservice
[1] waarismijnpakketje
[1] kwijt
[1] wachtenduurtlang
[1] rubbishexperience
[1] reject_delhivery

Top Hashtags in Tweet in G2:
[573] custserv
[481] cx
[214] custexp
[182] designthinking
[154] infinitejourneys
[152] ex
[149] jtbd
[131] rox
[130] ai
[121] metacx

Top Hashtags in Tweet in G3:
[24] custserv
[4] cx
[4] cctr
[4] callcenter
[3] customerexperience
[2] contactcenter
[2] customerservice
[2] custexp
[1] pr
[1] marketing

Top Hashtags in Tweet in G4:
[54] custserv
[48] cx
[34] ai
[34] data
[30] value
[27] sun
[27] customer
[27] live
[26] 5g
[26] contactcenter

Top Hashtags in Tweet in G5:
[153] influencerpromotion
[145] promoedutech
[97] yourplatformwiththeheart
[95] megatrends
[80] tech
[79] iot
[76] ai
[72] yourpromoedutecheacademy
[71] yourmustread
[61] fintech

Top Hashtags in Tweet in G6:
[759] custserv
[36] cx
[36] successtrain
[19] customerservice
[11] ai
[9] website
[7] chatbots
[6] custservfail
[6] socialmedia
[6] qanda

Top Hashtags in Tweet in G7:
[188] customerexperience
[187] custserv
[170] retail
[10] burger
[3] praise
[3] food
[2] dinner
[1] grill
[1] chicken

Top Hashtags in Tweet in G8:
[197] custserv
[46] hostess
[41] host
[18] cx
[9] customerservice
[7] custexp
[5] customerexperience
[5] remotework
[5] remotejob
[4] service

Top Hashtags in Tweet in G9:
[28] cx
[26] custserv
[24] customerexperience
[18] custexp
[16] infographic
[10] employeeengagement
[9] business
[9] customerservice
[4] marketing
[4] customercentricity

Top Hashtags in Tweet in G10:
[9] custserv
[7] cx
[3] empathyincx
[2] upstreamseries
[2] customersuccess
[2] empathy
[1] amz2big2help
[1] ux
[1] cxstrategy
[1] customerservice

Top Words
Top Words in Tweet in Entire Graph:
[2072] #custserv
[805] hm_custserv
[689] #cx
[500] customer
[476] please
[440] dm
[376] hi
[333] address
[332] email
[329] order

Top Words in Tweet in G1:
[785] hm_custserv
[461] please
[436] dm
[357] hi
[331] address
[314] order
[292] email
[269] soon
[259] sorry
[245] name

Top Words in Tweet in G2:
[573] #custserv
[480] #cx
[218] mentalmarketer
[213] #custexp
[183] customer
[182] #designthinking
[154] #infinitejourneys
[152] #ex
[149] #jtbd
[131] #rox

Top Words in Tweet in G3:
[24] #custserv
[11] tonight
[4] jacobshields20
[4] unlocking
[4] power
[4] diversity
[4] equity
[4] inclusion
[4] #cx
[4] #cctr

Top Words in Tweet in G4:
[57] party
[54] #custserv
[49] sallyeaves
[48] #cx
[34] #ai
[34] #data
[30] #value
[30] 1st
[30] join
[28] today

Top Words in Tweet in G5:
[245] grazytgrazynatt
[153] #influencerpromotion
[145] #promoedutech
[97] #yourplatformwiththeheart
[95] #megatrends
[84] influencerprom1
[80] #tech
[79] #iot
[77] contact
[76] #ai

Top Words in Tweet in G6:
[759] #custserv
[289] gregortbach
[186] marshacollier
[170] customer
[110] chat
[84] customers
[83] zenyinger
[65] service
[61] topic
[61] complexified

Top Words in Tweet in G7:
[190] congrats
[188] #customerexperience
[187] #custserv
[170] #retail
[136] top
[136] rating
[51] feedback
[39] lowes
[27] nsw
[21] bunnings

Top Words in Tweet in G8:
[197] #custserv
[58] bob
[58] evans
[58] restaurants
[55] job
[55] host
[55] cashier
[49] apply
[46] #hostess
[41] #host

Top Words in Tweet in G9:
[28] #cx
[26] #custserv
[24] #customerexperience
[18] #custexp
[18] customer
[16] #infographic
[15] adrianswinscoe
[14] cc
[14] paultessier_cx
[13] debbieszumylo

Top Words in Tweet in G10:
[9] #custserv
[8] amazon
[7] #cx
[4] amazonhelp
[4] time
[4] event
[3] nbcnews
[3] cnnbrk
[3] cbsnews
[3] abc

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[332] #cx,#custserv
[220] full,name
[188] customer,service
[170] #customerexperience,#retail
[169] #retail,#custserv
[166] #custserv,#custexp
[166] sorry,hear
[151] chat,soon
[141] order,number
[141] please,dm

Top Word Pairs in Tweet in G1:
[220] full,name
[162] sorry,hear
[151] chat,soon
[141] please,dm
[141] order,number
[132] name,email
[131] send,dm
[118] please,send
[99] dm,full
[91] email,address

Top Word Pairs in Tweet in G2:
[263] #cx,#custserv
[125] #custserv,#custexp
[75] #custserv,#cx
[62] customer,service
[58] #custexp,#custserv
[50] customer,experience
[47] #metacx,#metaxm
[39] #jtbd,#innovation
[32] #custserv,#ex
[31] #cx,#custexp

Top Word Pairs in Tweet in G3:
[5] tonight,#custserv
[4] #custserv,tonight
[4] unlocking,power
[4] power,diversity
[4] diversity,equity
[4] equity,inclusion
[4] inclusion,#custserv
[4] #custserv,#cx
[4] #cx,#cctr
[4] #cctr,#callcenter

Top Word Pairs in Tweet in G4:
[30] #value,1st
[30] 1st,party
[27] #sun,setting
[27] setting,3rd
[27] 3rd,party
[27] party,cookies
[27] cookies,skyrocket
[27] skyrocket,#value
[27] party,#customer
[27] #customer,#data

Top Word Pairs in Tweet in G5:
[84] #promoedutech,#influencerpromotion
[71] #iot,#tech
[69] business,languages
[69] languages,14
[69] 14,days
[69] days,sounds
[69] sounds,exciting
[64] #yourplatformwiththeheart,#promoedutech
[64] #influencerpromotion,#ai
[64] #ai,#iot

Top Word Pairs in Tweet in G6:
[71] #custserv,chat
[41] fastest,hour
[41] hour,twitter
[37] customer,service
[37] twitter,#custserv
[36] #successtrain,leaders
[34] pm,pt
[31] consumers,pros
[31] pt,topic
[28] zenyinger,gregortbach

Top Word Pairs in Tweet in G7:
[170] #customerexperience,#retail
[169] #retail,#custserv
[136] top,rating
[134] rating,#customerexperience
[51] feedback,#customerexperience
[19] nsw,top
[10] wa,top
[10] #customerexperience,#burger
[10] #burger,#custserv
[8] nsw,feedback

Top Word Pairs in Tweet in G8:
[58] bob,evans
[58] evans,restaurants
[55] host,cashier
[39] apply,today
[26] #custserv,#hostess
[21] #custserv,#host
[20] #hostess,#custserv
[20] #host,#custserv
[18] great,fit
[18] recommend,anyone

Top Word Pairs in Tweet in G9:
[14] cc,paultessier_cx
[14] paultessier_cx,adrianswinscoe
[13] adrianswinscoe,debbieszumylo
[12] #custexp,#custserv
[9] customer,experience
[9] debbieszumylo,hana_elsayyed
[9] #customerservice,#employeeengagement
[9] #employeeengagement,#cx
[9] #cx,#customerexperience
[8] #customerexperience,#custserv

Top Word Pairs in Tweet in G10:
[3] amazonhelp,nbcnews
[3] nbcnews,cnnbrk
[3] cnnbrk,cbsnews
[3] cbsnews,abc
[3] abc,msnbc
[3] msnbc,foxheadlines
[3] foxheadlines,uscongresstwts
[3] uscongresstwts,aware
[3] aware,amazon
[3] amazon,big

Top Replied-To
Top Replied-To in Entire Graph:
@hm_custserv
@gregortbach
@marshacollier
@zenyinger
@markc_avgi
@complexified
@krcraft
@sachinsworld17
@nimble
@kevinoinsc

Top Replied-To in G1:
@hm_custserv
@sotomannettf
@nikita2614
@hm
@xgabrriella
@maca_yanez
@mintiestmel
@ta_16x
@m_flwrss
@marjuli

Top Replied-To in G2:
@hyken
@tanujdiwan
@enghouseinterac
@peterlavers
@complexified
@cxpert
@customerexpnews
@amastenumah
@marshacollier

Top Replied-To in G3:
@jaybefaunt

Top Replied-To in G4:
@niceltd
@zendesk
@ujetcx
@callminer
@avaya
@dialpadhq
@observeai
@revtrax
@lincvip
@automationanywh

Top Replied-To in G5:
@fayejeff
@cybersnark
@influencerprom1
@chidambara09
@grazytgrazynatt

Top Replied-To in G6:
@gregortbach
@zenyinger
@marshacollier
@markc_avgi
@complexified
@krcraft
@sachinsworld17
@nimble
@kevinoinsc
@dekebridges

Top Replied-To in G10:
@amazonhelp
@suddenlinkhelp
@tmobilehelp
@zendesk

Top Mentioned
Top Mentioned in Entire Graph:
@grazytgrazynatt
@mentalmarketer
@gregortbach
@marshacollier
@hm_custserv
@influencerprom1
@sallyeaves
@zenyinger
@immarkbernhardt
@complexified

Top Mentioned in G1:
@hm_custserv
@hm
@hmnetherlands
@hmchile
@hmindia
@hermesparcels
@delhivery
@help_delhivery
@leilanilox
@mars_777

Top Mentioned in G2:
@mentalmarketer
@katenasser
@stephaniethum
@hyken
@mycustomer
@callcentrehelp
@digi_desk
@annettefranz
@cxpert
@dgingiss

Top Mentioned in G3:
@lindasherman
@colinsataylor
@fiveminpro
@jacobshields20
@pat_cluett
@fscavo
@micahsolomon
@sarachesy
@casudi
@darleenw

Top Mentioned in G4:
@sallyeaves
@ericsson
@puneetmehtanyc
@zendesk
@ipfconline1
@kdawsonvr
@grazytgrazynatt
@ianljones98
@deloitte
@sayandebbanerj1

Top Mentioned in G5:
@grazytgrazynatt
@influencerprom1
@promoedutech
@ai_miami
@peterleah18
@heroldbarton
@vipeurope5
@pestochampion
@srinualme
@_____yo_____yo

Top Mentioned in G6:
@gregortbach
@marshacollier
@zenyinger
@immarkbernhardt
@complexified
@markc_avgi
@krcraft
@netventures
@hootsuite
@sachinsworld17

Top Mentioned in G7:
@lowes
@bunnings
@marksandspencer
@bandq_help
@bigw
@officeworks
@mcdonaldsuk
@greggsofficial
@harveynormanau
@halfords_uk

Top Mentioned in G8:
@teammom2006
@melkettle
@techsmartboss

Top Mentioned in G9:
@adrianswinscoe
@paultessier_cx
@debbieszumylo
@hana_elsayyed
@xceltrait
@peterlavers
@apple
@goenjoy
@jonpicoult
@customerattuned

Top Mentioned in G10:
@nbcnews
@cnnbrk
@cbsnews
@abc
@msnbc
@foxheadlines
@uscongresstwts
@dusty_ro
@amazonhelp
@amazon

Top Tweeters
Top Tweeters in Entire Graph:
@amazonhelp
@sectest9
@americanair
@easy_branches
@tmobilehelp
@cybersec_feeds
@chidambara09
@xaelbot
@united
@codedailybot

Top Tweeters in G1:
@titty_jenkins
@hermesparcels
@katepinksmith
@hm_custserv
@kiki_srqus
@sandravlv
@mowaglint
@mrpolished
@cosmomars_
@clisperguer

Top Tweeters in G2:
@delta
@southwestair
@calcaware
@garyloper
@bbcnews
@trippbraden
@ricardo_ik_ahau
@time
@forbes
@twilli2861

Top Tweeters in G3:
@cyb3rb0r6
@gallifreyan
@inkscrblr
@nitestar
@privateteacher
@roverradar
@ctrappe
@stevecassady
@jkatzaman
@antambo

Top Tweeters in G4:
@gezgintrk
@bot_innovation
@nicochan33
@pythonexpertbot
@the404code
@developerbot_v1
@spirosmargaris
@ene3112
@jblefevre60
@ipfconline1

Top Tweeters in G5:
@sectest9
@easy_branches
@cybersec_feeds
@xaelbot
@codedailybot
@thedeveloperbot
@cybersecurityn8
@jilliemary
@ipythonistabot
@morolswediu

Top Tweeters in G6:
@chidambara09
@dhinakaranrajan
@artificialbra1n
@hollowmanseries
@lndontretweets
@rockchristopher
@ken_ragsdale
@marshacollier
@hootsuite_help
@jennykim

Top Tweeters in G7:
@sainsburys
@marksandspencer
@morrisons
@wholefoods
@knowhowtohelp
@nextofficial
@waitrose
@chickfila
@lowes
@mrqld

Top Tweeters in G8:
@raehanbobby
@melkettle
@iconohash
@laripley
@royatkinson
@berkson0
@dangalante
@claudiogt
@luismelo78
@mashia6

Top Tweeters in G9:
@vivmilano
@wealth_mgmt
@investmentnews
@thinkadvisor
@adrianswinscoe
@aviationweek
@pc_360
@itinuthompson
@hana_elsayyed
@iata

Top Tweeters in G10:
@amazonhelp
@tmobilehelp
@shieldvoc
@abc
@nbcnews
@cbsnews
@msnbc
@foxheadlines
@cnnbrk
@trishofthetrade