custexp, Twitter, 2/5/2019 1:52:44 AM, 185327


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custexp_2019-02-04_13-08-35.xlsx
custexp_2019-02-04_13-08-35.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
February 05, 2019
Short Description:
custexp via NodeXL http://bit.ly/2UGaZzf
@jeannebliss
@annettefranz
@fisher85m
@itouchvision
@hyken
@insight_wave
@billquiseng
@forbes
@peterlavers
@purpleplanetcom

Top hashtags:
#custexp
#cx
#customerexperience
#custserv
#marketing
#customerservice
#data
#sales
#cco

Description:
Description
The graph represents a network of 1,169 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Monday, 04 February 2019 at 21:09 UTC.

The requested start date was Sunday, 03 February 2019 at 01:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 13-day, 23-hour, 47-minute period from Sunday, 20 January 2019 at 01:04 UTC to Sunday, 03 February 2019 at 00:51 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 1169
Unique Edges : 1510
Edges With Duplicates : 1594
Total Edges : 3104
Number of Edge Types : 3
Mentions : 2174
Replies to : 16
Tweet : 914
Self-Loops : 914
Reciprocated Vertex Pair Ratio : 0.0651315789473684
Reciprocated Edge Ratio : 0.122297714638666
Connected Components : 213
Single-Vertex Connected Components : 136
Maximum Vertices in a Connected Component : 752
Maximum Edges in a Connected Component : 2331
Maximum Geodesic Distance (Diameter) : 13
Average Geodesic Distance : 4.713087
Graph Density : 0.00118574006585655
Modularity : 0.448541
NodeXL Version : 1.0.1.408

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[34] https://beyondphilosophy.com/seven-key-strategic-questions-critical-to-cx-that-you-must-answer/
[29] https://www.newvoicemedia.com/convo/tough-customers?utm_source=twitter&utm_term=na&utm_medium=organic-post&utm_campaign=tough-customers
[21] http://postfunnel.com/5-magnetic-retention-concepts-15-tools-can-use-today-2/
[18] https://beyondphilosophy.com/books/
[17] https://beyondphilosophy.com/how-does-mental-accounting-influence-customer-experience/
[15] https://www.cx-journey.com/2019/01/building-blocks-of-customer-experience.html
[15] https://www.mycustomer.com/experience/engagement/is-cx-dying-seven-ways-to-save-customer-experience?platform=hootsuite
[13] https://dy.si/qoxGUs
[11] https://www.mycustomer.com/experience/loyalty/five-ways-that-customer-experience-management-will-change-in-2019?platform=hootsuite
[11] https://www.mycustomer.com/experience/engagement/four-cx-game-changers-from-nrf-2019?platform=hootsuite

Top URLs in Tweet in G1:
[21] https://beyondphilosophy.com/seven-key-strategic-questions-critical-to-cx-that-you-must-answer/
[17] https://beyondphilosophy.com/how-does-mental-accounting-influence-customer-experience/
[11] https://www.cx-journey.com/2019/01/building-blocks-of-customer-experience.html
[8] https://info.lantelligence.com/cx-technology/interview-annette-franz-cx-journey
[6] https://www.cx-journey.com/2018/11/6-steps-from-journey-maps-to-outcomes.html
[6] https://beyondphilosophy.com/digital-transformation-the-unexpected-opportunities-and-surprising-problems-for-customer-experience/
[4] https://www.cx-journey.com/2019/01/defining-your-people-centric-culture.html
[4] https://www.forbes.com/sites/forbescoachescouncil/2018/10/18/has-your-customer-experience-transformation-stalled/#33e4d1421ca4
[4] https://beyondphilosophy.com/are-you-using-this-powerful-sales-technique-2/
[4] https://beyondphilosophy.com/books/

Top URLs in Tweet in G2:
[6] https://dy.si/qoxGUs
[6] http://knacksystems.com/customer-experience-with-smart-content-on-demand/
[5] https://www.codelessplatforms.com/blog/what-is-a-customer-portal/?utm_source=t.co&utm_medium=referral&utm_campaign=twitter
[4] http://insights.btoes.com/exclusive/report-cx-as-a-priority?utm_source=JUKEBOX
[4] http://insights.btoes.com/grab-your-copy-global-state-of-operational-excellence-2017-industry-report?utm_campaign=BTOES%20Insights%20Report%202017&utm_source=twitter&utm_medium=social
[3] https://blogs.gartner.com/augie-ray/2019/01/09/want-to-create-greater-customer-centricity-start-with-customer-language-part-2/?utm_medium=social&utm_source=twitter&utm_campaign=SM_GB_YOY_GTR_SOC_SF1_SM-GML&sf205987676=1
[3] http://www.clientretentioninc.com/
[3] http://Lumoa.me
[2] https://ideagirlmedia.com/content-marketing-2/redesign-your-website/
[2] https://www.contactengine.com/blog/ask-and-it-shall-be-given-unto-you/

Top URLs in Tweet in G3:
[3] http://www.beckon.com/blog/6-steps-to-building-a-data-driven-marketing-culture/
[1] https://salesandmarketing.com/content/6-reasons-why-duplicates-your-crmmarketing-automation-platform-may-cost-you-fortune
[1] https://www.cmswire.com/digital-marketing/how-to-create-emails-your-customers-look-forward-to-opening/
[1] https://www.forbes.com/sites/kimberlywhitler/2018/10/13/how-to-start-journey-mapping-the-right-way/
[1] https://www.smartinsights.com/digital-marketing-strategy/agile-digital-marketing-five-steps/
[1] https://blog.hubspot.com/marketing/smart-goal-examples
[1] https://www.business2community.com/marketing/6-effective-ways-cmos-can-break-silos-marketing-sales-02022939
[1] https://www.business2community.com/marketing/6-reasons-personalization-makes-marketing-better-02027945
[1] https://www.business2community.com/branding/15-ways-define-makes-brand-unique-02028672
[1] https://www.business2community.com/content-marketing/5-steps-create-data-driven-content-marketing-strategy-02009101

Top URLs in Tweet in G4:
[4] https://www.cms-connected.com/News-Archive/January-2019/No-Pressure-but-CX-Could-Make-or-Break-Your-Brand
[4] http://digital-leadership-associates.passle.net/post/102eyl4/factors-that-drive-innovation-in-organisations
[3] https://www.franchising.com/articles/creating_an_exceptional_customer_experience_that_builds_loyalty.html
[3] https://www.josephmichelli.com/blog/brand-voice/
[2] https://www.mycustomer.com/experience/engagement/four-cx-game-changers-from-nrf-2019
[2] https://www.josephmichelli.com/blog/learning-customer-experience-excellence/
[2] https://beyondphilosophy.com/five-ways-keep-cx-program-alive-2019/
[2] http://www.customerexperienceinsight.com/why-and-when-personal-touch-matters-most-in-the-customer-experience/
[2] http://www.cityam.com/272173/heres-retailers-can-enhance-customer-experience-store-2019
[2] https://lumoa.me/blog/personalized-customer-experience

Top URLs in Tweet in G5:
[5] https://www.nytimes.com/2019/01/22/well/live/can-a-nice-doctor-make-treatments-more-effective.html
[4] https://www.washingtonpost.com/technology/2019/01/22/this-startup-is-launching-remote-controlled-grocery-store-wheels/?utm_term=.ff25d89bc89d
[4] https://www.nytimes.com/2019/02/01/travel/cruise-lines-use-technology-to-add-the-personal-touch.html
[3] https://www.nytimes.com/2019/01/23/style/the-real-real.html
[3] https://www.travelweekly.com/Arnie-Weissmann/Carnival-innovation-Rebate-time-not-money
[2] https://www.nytimes.com/2019/01/21/business/airlines-frequent-flier-miles-travel.html
[2] https://sloanreview.mit.edu/article/how-to-prevent-your-customers-from-failing/
[2] https://www.afr.com/brand/boss/how-one-factory-visit-led-tim-brown-to-set-up-shoe-company-allbirds-20181209-h18wjj
[2] https://www.bbc.com/news/av/business-46984708/refillable-container-scheme-is-the-milkman-rebooted
[2] https://www.forbes.com/sites/shephyken/2019/01/27/meanwhile-at-the-support-center-i-just-want-to-talk-to-a-human/#5eabe060745d

Top URLs in Tweet in G6:
[7] http://customerattuned.com/blog/dimension-data-cx-report/
[1] https://dy.si/sWkKn
[1] https://dy.si/weHT8
[1] https://twitter.com/DimensionData/status/1087676788203896832
[1] https://www.prnewswire.com/news-releases/cx-disconnect-in-an-experience-economy-is-putting-businesses-at-risk-300781041.html
[1] http://www.scoop.co.nz/stories/BU1901/S00281/cx-disconnect-is-putting-business-at-risk.htm
[1] http://customerattuned.com/blog/customer-relationship-quality-2019/
[1] https://dy.si/TGT1h
[1] https://dy.si/ywvcB
[1] https://dy.si/RBYWag2

Top URLs in Tweet in G7:
[8] https://www.erdm.com/articles-innovator-profiles/2019/1/22/achieving-customer-experience-excellence-at-seven-critical-life-cycle-points?platform=hootsuite
[4] https://www.business2community.com/customer-experience/5-ingredients-for-healthier-cx-02160349?platform=hootsuite
[2] https://www.forbes.com/sites/forbesagencycouncil/2019/01/30/15-unique-ways-to-use-video-to-boost-audience-engagement/#373f26a462ff
[2] http://customerthink.com/customer-experience-at-a-crossroads/?platform=hootsuite
[2] http://customerthink.com/how_to_satisfy_customer_needs/
[2] https://marketinginsidergroup.com/strategy/how-mobile-is-dominating-the-customer-journey-why-you-should-care/
[2] http://feeds.martechtoday.com/~r/mktingland/~3/uWbDBrVl9QQ/new-report-b2b-digital-transformation-is-more-focused-on-customers-than-on-efficiency-255619
[2] https://www.business2community.com/customer-experience/5-survey-tips-for-getting-better-customer-data-02161018?platform=hootsuite
[2] https://www.business2community.com/customer-experience/your-personal-promise-to-your-customers-02163123?platform=hootsuite
[2] https://www.cx-journey.com/2019/01/building-blocks-of-customer-experience.html

Top URLs in Tweet in G8:
[4] https://www.bcstrategies.com/content/what-say-when-your-ceo-asks-why-dont-we-have-ai
[1] http://www.destinationcrm.com/Articles/Web-Exclusives/Viewpoints/The-5-Stages-of-Customer-Success-Maturity-120661.aspx?utm_content=buffer62041&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] https://twitter.com/Five9/status/1086362623065632768
[1] https://www.jarnoldassociates.com/blog/2019/1/22/future-of-work-expo-is-a-week-away
[1] https://www.jarnoldassociates.com/blog/2019/1/31/going-deeper-with-ai-its-about-holding-the-reservation-not-taking-the-reservation
[1] https://it.toolbox.com/blogs/jonarnold/the-bigger-picture-for-cloud-and-the-contact-center-part-3-of-3-120318
[1] https://twitter.com/24_7_inc/status/1090352680789262342
[1] https://go.forrester.com/blogs/70-30-rule-trending-cx/?utm_source=twitter&utm_medium=social&utm_content=100000439032167&utm_campaign=msbg_cx&linkId=100000004786118
[1] https://go.forrester.com/what-it-means/ep96-customer-experience-measurement?utm_source=twitter&utm_medium=social&utm_content=100000422011257&utm_campaign=podcast&linkId=100000004409297
[1] https://mktg.forrester.com/CX-Council?utm_source=linkedin&utm_medium=ppc&utm_campaign=lb

Top URLs in Tweet in G9:
[5] http://changethis.com/manifesto/show/135.03.ExtraordinaryExperiences?utm_medium=social&utm_campaign=postplanner&utm_source=twitter.com
[4] http://www.forbes.com/sites/deniselyohn/2015/03/04/what-you-can-learn-about-customer-experience-from-sharing-economy-companies/
[2] https://hbr.org/2018/10/6-ways-to-build-a-customer-centric-culture
[2] http://ht.ly/PBv5F?utm_medium=social&utm_campaign=postplanner&utm_source=twitter.com
[2] https://vimeo.com/147969025?utm_medium=social&utm_campaign=postplanner&utm_source=twitter.com
[2] https://doingcxright.com/2018/04/18/%E2%80%8Bhow-to-take-cx-to-a-new-level/
[2] https://www.linkedin.com/pulse/you-easy-ingrid-c-lindberg/?published=t
[1] https://twitter.com/BobbyPantuso/status/1089715466921226240
[1] https://twitter.com/MyCustomer/status/1088055009533669376
[1] https://twitter.com/RicardoSGulko/status/1088453482657398784

Top URLs in Tweet in G10:
[1] https://twitter.com/HaleeWithaFlair/status/1090468009360191488
[1] https://twitter.com/ravindran_offl/status/1087225987190771712
[1] https://twitter.com/Rahul36948820/status/1087212426607521793
[1] https://twitter.com/adarsh_kg/status/1087272719769632768
[1] https://twitter.com/prateekrana27/status/1082977367428120576
[1] https://twitter.com/vivekarora1985/status/1087575378737225728
[1] https://twitter.com/sahuindraneel/status/1087567312444682240
[1] https://twitter.com/SinghalNandeesh/status/1088614715402657795
[1] https://twitter.com/vijaygupta2729/status/1088433095949324289
[1] https://twitter.com/mohantyindia/status/1037207667809443840

Top Domains
Top Domains in Tweet in Entire Graph:
[147] beyondphilosophy.com
[127] mycustomer.com
[107] customerthink.com
[80] forbes.com
[73] twitter.com
[54] cx-journey.com
[36] dy.si
[33] linkedin.com
[32] dangalante.me
[31] co.uk

Top Domains in Tweet in G1:
[93] beyondphilosophy.com
[83] customerthink.com
[46] cx-journey.com
[30] forbes.com
[20] co.uk
[15] theinsightwave.com
[14] hyken.com
[11] shareaholic.com
[11] customerbliss.com
[9] mycustomer.com

Top Domains in Tweet in G2:
[24] careerarc.com
[10] vocalcom.com
[10] linkedin.com
[10] btoes.com
[8] dy.si
[7] twitter.com
[7] sot.ag
[7] readyforsocial.com
[6] twi.li
[6] knacksystems.com

Top Domains in Tweet in G3:
[4] business2community.com
[3] beckon.com
[1] salesandmarketing.com
[1] cmswire.com
[1] forbes.com
[1] smartinsights.com
[1] hubspot.com
[1] co.uk

Top Domains in Tweet in G4:
[7] fonolo.com
[7] passle.net
[5] josephmichelli.com
[4] cms-connected.com
[3] mycustomer.com
[3] franchising.com
[3] lumoa.me
[3] customerbliss.com
[2] beyondphilosophy.com
[2] customerexperienceinsight.com

Top Domains in Tweet in G5:
[14] nytimes.com
[9] washingtonpost.com
[7] twitter.com
[5] radian6.com
[3] forbes.com
[3] bbc.com
[3] travelweekly.com
[2] mit.edu
[2] afr.com
[1] co.uk

Top Domains in Tweet in G6:
[11] dy.si
[8] customerattuned.com
[2] twitter.com
[1] prnewswire.com
[1] co.nz
[1] ibm.com
[1] co.uk
[1] dimensiondata.com

Top Domains in Tweet in G7:
[14] forbes.com
[13] business2community.com
[12] customerthink.com
[12] erdm.com
[3] cx-journey.com
[2] marketinginsidergroup.com
[2] martechtoday.com
[2] adrianswinscoe.com
[2] martechadvisor.com
[2] icmi.com

Top Domains in Tweet in G8:
[4] bcstrategies.com
[4] forrester.com
[2] twitter.com
[2] jarnoldassociates.com
[1] destinationcrm.com
[1] toolbox.com
[1] kerrybodine.com
[1] ventanaresearch.com

Top Domains in Tweet in G9:
[14] twitter.com
[6] forbes.com
[5] changethis.com
[4] hbr.org
[3] linkedin.com
[2] ht.ly
[2] vimeo.com
[2] doingcxright.com
[1] amazon.com
[1] deniseleeyohn.com

Top Domains in Tweet in G10:
[12] twitter.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[1806] custexp
[1239] cx
[415] customerexperience
[357] custserv
[185] marketing
[154] customerservice
[125] data
[112] sales
[95] cco
[86] beyondphilosophy



Top Hashtags in Tweet in G1:
[512] custexp
[461] cx
[181] customerexperience
[59] empexp
[57] cco
[52] beyondphilosophy
[43] custserv
[41] culture
[39] leadership
[29] cxchat

Top Hashtags in Tweet in G2:
[269] custexp
[96] custserv
[81] cx
[47] customerservice
[28] customerexperience
[18] contactcenter
[18] cctr
[14] callcenter
[12] ai
[11] ecommerce

Top Hashtags in Tweet in G3:
[68] bigdata
[67] data
[64] iot
[64] dataanalytcs
[64] datascience
[62] cloudcomputing
[22] custexp
[20] cx
[15] customerexperience
[15] b2b

Top Hashtags in Tweet in G4:
[62] custexp
[51] cx
[37] customerexperience
[23] custserv
[8] retail
[8] customerservice
[3] brandvoice
[3] socialselling
[3] digitalselling
[3] socialsales

Top Hashtags in Tweet in G5:
[58] cx
[58] custexp
[34] customerexperience
[32] cem
[31] cco
[31] cxo
[29] cex
[28] cxm
[20] cmo
[15] customersuccess

Top Hashtags in Tweet in G6:
[29] custexp
[25] cx
[14] digital
[12] tech
[12] marketing
[12] ai
[10] b2b
[10] ecommerce
[9] custserv
[8] customerexperience

Top Hashtags in Tweet in G7:
[73] custexp
[49] custserv
[28] cx
[6] customerexperience
[4] b2bmarketing
[3] digitaltransformation
[3] data
[3] culture
[3] empexp
[2] video

Top Hashtags in Tweet in G8:
[25] cx
[16] custexp
[9] ai
[8] cctr
[7] futureofwork
[3] customerservice
[3] custserv
[2] customersuccess
[2] cs
[2] ux

Top Hashtags in Tweet in G9:
[48] custexp
[38] cx
[6] branduilding
[6] brand
[4] extraordinaryexperiences
[4] manifesto
[3] marketing
[2] culture
[2] innovation
[2] cem

Top Hashtags in Tweet in G10:
[12] customerexperience
[12] customerservice
[12] customer
[12] experience
[12] business
[12] custexp
[12] feedback
[12] reviews
[12] tweet
[12] gungho

Top Words
Top Words in Tweet in Entire Graph:
[1743] Words in Sentiment List#1: Positive
[507] Words in Sentiment List#2: Negative
[2] Words in Sentiment List#3: Angry/Violent
[46232] Non-categorized Words
[48482] Total Words
[1808] custexp
[1397] cx
[1013] customer
[500] experience
[415] customerexperience

Top Words in Tweet in G1:
[512] custexp
[500] cx
[297] customer
[181] customerexperience
[174] experience
[146] check
[121] new
[108] customers
[100] annettefranz
[93] post

Top Words in Tweet in G2:
[269] custexp
[184] customer
[113] service
[96] custserv
[95] cx
[73] job
[58] link
[57] bio
[57] associate
[52] apply

Top Words in Tweet in G3:
[136] data
[123] fisher85m
[84] cx
[68] bigdata
[64] iot
[64] inspiration
[64] dataanalytcs
[64] datascience
[62] infographic
[62] cloudcomputing

Top Words in Tweet in G4:
[62] custexp
[51] cx
[37] customerexperience
[31] customer
[23] custserv
[20] experience
[16] good
[14] 2019
[13] read
[13] gt

Top Words in Tweet in G5:
[59] cx
[58] custexp
[42] customer
[34] customerexperience
[34] ariegoldshlager
[32] cem
[31] cco
[31] cxo
[29] cex
[28] cxm

Top Words in Tweet in G6:
[29] custexp
[26] cx
[24] peterlavers
[21] new
[18] digital
[15] report
[13] data
[12] tech
[12] marketing
[12] ai

Top Words in Tweet in G7:
[73] custexp
[49] custserv
[39] customer
[28] cx
[19] experience
[15] customers
[12] forbes
[10] 5
[9] adrianswinscoe
[8] 2019

Top Words in Tweet in G8:
[29] cx
[18] forrester
[16] custexp
[15] here
[15] ai
[12] metrics
[9] fow_expo
[9] reporting
[9] spark
[9] joy

Top Words in Tweet in G9:
[48] custexp
[38] cx
[20] experience
[19] customer
[15] deniseleeyohn
[9] experiences
[8] brand
[8] personal
[6] companies
[6] branduilding

Top Words in Tweet in G10:
[12] please
[12] look
[12] matter
[12] soon
[12] customerexperience
[12] customerservice
[12] customer
[12] experience
[12] business
[12] custexp

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[471] cx,custexp
[411] customer,experience
[351] custexp,cx
[182] customer,service
[180] custserv,custexp
[165] custexp,customerexperience
[125] fisher85m,data
[113] check,new
[89] new,post
[80] check,out

Top Word Pairs in Tweet in G1:
[225] cx,custexp
[154] customer,experience
[113] custexp,customerexperience
[113] check,new
[105] custexp,cx
[86] new,post
[58] post,customerthink
[45] cx,beyondphilosophy
[35] custexp,empexp
[33] check,out

Top Word Pairs in Tweet in G2:
[110] customer,service
[73] custserv,custexp
[57] link,bio
[57] service,associate
[40] customerservice,custexp
[36] click,link
[35] customer,experience
[29] dave,buster's
[29] cx,custexp
[26] associate,custserv

Top Word Pairs in Tweet in G3:
[118] fisher85m,data
[64] data,cx
[64] cx,inspiration
[64] inspiration,dataanalytcs
[62] dataanalytcs,infographic
[62] infographic,datascience
[62] cloudcomputing,fisher85m
[61] data,iot
[60] datascience,bigdata
[60] bigdata,cloudcomputing

Top Word Pairs in Tweet in G4:
[19] custexp,cx
[17] customer,experience
[15] custexp,custserv
[13] good,read
[13] read,gt
[13] custserv,cx
[12] customerexperience,custexp
[9] passle,timothy_hughes
[7] cx,custexp
[6] customer,service

Top Word Pairs in Tweet in G5:
[39] cx,custexp
[30] cco,cxo
[26] custexp,customerexperience
[26] cem,cex
[25] customerexperience,cco
[25] cex,cxm
[24] cxo,cem
[19] customer,strategy
[18] ariegoldshlager,customer
[13] feedback,fatigue

Top Word Pairs in Tweet in G6:
[11] report,dimensiondata
[9] dimensiondata,didatauki
[8] peterlavers,new
[8] 2019,cx
[8] custexp,custserv
[8] s,2019
[7] cx,custexp
[7] new,report
[7] new,blog
[7] blog,3

Top Word Pairs in Tweet in G7:
[49] custserv,custexp
[16] customer,experience
[9] forbes,custserv
[7] custexp,cx
[7] customer,service
[5] life,cycle
[5] jeannebliss,valuable
[5] valuable,insights
[5] insights,take
[5] take,new

Top Word Pairs in Tweet in G8:
[11] cx,metrics
[9] metrics,reporting
[9] reporting,spark
[9] spark,joy
[9] joy,encumbered
[9] encumbered,useless
[9] useless,clutter
[9] clutter,here
[9] here,4
[9] 4,rules

Top Word Pairs in Tweet in G9:
[21] cx,custexp
[10] customer,experience
[8] custexp,cx
[6] branduilding,custexp
[4] extraordinaryexperiences,cx
[4] custexp,manifesto
[4] building,great
[4] great,brand
[4] brand,experiences
[4] experiences,isn

Top Word Pairs in Tweet in G10:
[12] please,look
[12] look,matter
[12] matter,soon
[12] soon,customerexperience
[12] customerexperience,customerservice
[12] customerservice,customer
[12] customer,experience
[12] experience,business
[12] business,custexp
[12] custexp,feedback

Top Replied-To
Top Mentioned
Top Mentioned in Entire Graph:
@annettefranz
@customerthink
@jeannebliss
@fisher85m
@sam___hurley
@sueduris
@hyken
@forbes
@ariegoldshlager
@mycustomer

Top Mentioned in G1:
@annettefranz
@customerthink
@jeannebliss
@sueduris
@hyken
@jeanniecw
@forbes
@thecxmagazine
@blakemichellem
@jtwatkin

Top Mentioned in G2:
@howardleelax
@inspirefireco
@setoogroup

Top Mentioned in G3:
@fisher85m
@johnfildes
@2morrowknight
@beckoninc
@b2community
@smartinsights
@mikequindazzi
@antgrasso
@salesmktmgmt
@dianakpineda

Top Mentioned in G4:
@billquiseng
@timothy_hughes
@digitalleadersa
@lumoame
@mycustomer
@josephmichelli
@cmscmedia
@franupdatemedia
@colinshaw_cx
@sheknowsservice

Top Mentioned in G5:
@ariegoldshlager
@ricardosgulko
@opsprof
@ryanlraffaelli
@servicerecipe
@johnpadgett_
@ekaterina
@allbirds
@joepine
@davidedelman

Top Mentioned in G6:
@peterlavers
@dimensiondata
@didatauki
@ibmcommerce
@hyken
@natschooler
@cdosummit
@ibmformarketing
@stevenpdennis
@andrewbusby

Top Mentioned in G7:
@forbes
@adrianswinscoe
@ernanroman
@annettefranz
@jeannebliss
@korstj
@gbhinsights
@rachelloumiller
@forrestering
@hyken

Top Mentioned in G8:
@forrester
@fow_expo
@tmcnet
@arnoldjon
@five9
@ucstrategies
@jeannebliss
@lisanmichaud
@aspectsoftware
@toolboxforit

Top Mentioned in G9:
@deniseleeyohn
@doingcxright
@insight_wave
@gladly
@ansanelli
@pivgroup
@peterlavers
@billquiseng
@jeannebliss
@southwestair

Top Mentioned in G10:
@zomatocare
@zomatoin
@haleewithaflair
@starbucks
@ravindran_offl
@officiald2h
@rahul36948820
@jiocare
@reliancejio
@adarsh_kg

Top Tweeters
Top Tweeters in Entire Graph:
@virginmedia
@airtel_presence
@tmobilehelp
@united
@jiocare
@tacobell
@southwestair
@telstra
@railminindia
@walmart

Top Tweeters in G1:
@kingsfanone
@inc
@b2community
@forbes
@designthinkbot
@markhillary
@katenasser
@mohamedbhimji
@rhianna
@juliebhunt

Top Tweeters in G2:
@infopronetwork
@maxgattoni
@kerijaehnig
@nikastewart
@petergorla
@digitl_mrkting
@jgiannantonio
@ggheorghiu
@dinesh_gabhale
@m8mgroup

Top Tweeters in G3:
@walmart
@chidambara09
@ham_gretsky
@stanleyepstein
@2morrowknight
@serve4impact
@hubspot
@thechrischua
@simplivllc
@ittechbuz

Top Tweeters in G4:
@timothy_hughes
@cityam
@charliealici
@sahara57700523
@billquiseng
@bloggersatwork
@charmedjohanna
@the_appraiser
@smallbiztrends
@franupdatemedia

Top Tweeters in G5:
@o2de
@leoveigasanchez
@robinheed
@netclubj1
@marcventresca
@jeffreyhayzlett
@mitsmr
@ariegoldshlager
@ekaterina
@sprintbaseb

Top Tweeters in G6:
@yvesmulkers
@andrewmorrisuk
@natschooler
@nedbank
@colderice
@brianmoran
@apurba3110
@stanphelpspg
@bmoskwa
@nvsdata

Top Tweeters in G7:
@scedmonds
@wolfgin
@rachelloumiller
@jfouts
@jacobm
@custexpworld
@shellkillebrew
@anamarketers
@adrianswinscoe
@big_fat_food

Top Tweeters in G8:
@ucstrategies
@tmcnet
@ventanaresearch
@juanquinrom
@forrester
@toolboxforit
@aspectsoftware
@five9
@tmcnetdave
@smgustavsen

Top Tweeters in G9:
@southwestair
@viragshah4
@mallofamerica
@bryankorourke
@philcooke
@deniseleeyohn
@icx_kenya
@800ceoread
@jbernoff
@s_sconsulting01

Top Tweeters in G10:
@jiocare
@railminindia
@starbucks
@swiggycares
@bsnlcorporate
@officiald2h
@zomatocare
@mohantyindia
@piyushgoyal
@swiggy_in


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