custexp, Twitter, 4/28/2019 4:07:23 PM, 195065


FAQ | Problem?

custexp_2019-04-28_07-24-11.xlsx
custexp_2019-04-28_07-24-11.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
April 28, 2019
Short Description:
custexp via NodeXL http://bit.ly/2VD8Yby
@forbes
@debbieszumylo
@annettefranz
@billquiseng
@mycustomer
@hyken
@pablobaig
@salesforce
@jeannebliss
@ernanroman

Top hashtags:
#custexp
#cx
#customerexperience
#custserv
#marketing
#customerservice
#leadership
#ai
#cctr

Description:
Description
The graph represents a network of 1,036 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 28 April 2019 at 14:24 UTC.

The requested start date was Sunday, 28 April 2019 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 13-day, 22-hour, 49-minute period from Sunday, 14 April 2019 at 00:41 UTC to Saturday, 27 April 2019 at 23:30 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 1036
Unique Edges : 1217
Edges With Duplicates : 1472
Total Edges : 2689
Number of Edge Types : 3
Mentions : 1730
Tweet : 947
Replies to : 12
Self-Loops : 947
Reciprocated Vertex Pair Ratio : 0.0505297473512632
Reciprocated Edge Ratio : 0.0961986035686579
Connected Components : 231
Single-Vertex Connected Components : 141
Maximum Vertices in a Connected Component : 564
Maximum Edges in a Connected Component : 1864
Maximum Geodesic Distance (Diameter) : 17
Average Geodesic Distance : 4.536362
Graph Density : 0.00120213381082946
Modularity : 0.436738
NodeXL Version : 1.0.1.411

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[25] https://www.go.webhelp.com/automation-whitepaper/
[23] https://beyondphilosophy.com/books/
[20] https://thulium.co/from-operations-heavy-to-opportunity-maker/
[19] https://www.cx-journey.com/2019/04/10-more-all-too-common-voc-program.html
[19] https://fiverr.com/makeunique1/
[14] https://beyondphilosophy.com/seven-key-strategic-questions-critical-to-cx-that-you-must-answer/
[12] https://www.cx-journey.com/2019/04/prioritizing-your-cx-improvement.html
[12] https://www.forbes.com/sites/shephyken/2019/04/21/how-to-turn-satisfied-customers-into-loyal-customers/#3f58ec3a2d3f
[11] https://youtu.be/E4LdFtAQMQM
[11] https://www.youtube.com/user/TrendSettingSM

Top URLs in Tweet in G1:
[8] https://youtu.be/E4LdFtAQMQM
[3] https://thulium.co/from-operations-heavy-to-opportunity-maker/
[3] http://insights.btoes.com/exclusive/report-cx-as-a-priority?utm_source=JUKEBOX
[3] http://insights.btoes.com/grab-your-copy-global-state-of-operational-excellence-2017-industry-report?utm_campaign=BTOES%20Insights%20Report%202017&utm_source=twitter&utm_medium=social
[2] https://ruanofaxas.wordpress.com/2014/12/01/quote-quotes-leadership-management-cita-citas-liderazgo-gerencia-gestion-administracion-citacao-citacoes-lideranca-gerenciamento-gestao-administracao-%D1%86%D0%B8%D1%82%D0%B0%D1%82/
[2] https://twitter.com/search?f=realtime&q=LEADERSHIP%20paulinarendona&src=typd
[2] https://twitter.com/search?f=realtime&q=MANAGEMENT%20paulinarendona&src=typd
[2] https://www.linkedin.com/pulse/pros-cons-nps-howard-lax/
[2] https://mktg.forrester.com/CX-Certification?utm_source=twitter&utm_medium=social&utm_content=100000568881839&utm_campaign=msbg_cx_cert&linkId=100000005902676
[2] https://go.forrester.com/cx-human-connection/?utm_source=twitter&utm_medium=social&utm_content=100000563786697&utm_campaign=cx&linkId=100000005862656

Top URLs in Tweet in G2:
[11] https://www.forbes.com/sites/shephyken/2019/04/21/how-to-turn-satisfied-customers-into-loyal-customers/#3f58ec3a2d3f
[5] https://www.forbes.com/sites/dangingiss/2019/04/22/3-things-customer-experience-experts-are-talking-about-right-now/#6a47329c572d
[4] https://www.cx-journey.com/2019/04/prioritizing-your-cx-improvement.html
[4] https://www.forbes.com/sites/serenitygibbons/2019/03/23/why-customer-experience-needs-to-always-be-on-your-mind/#3a6d78944432
[4] https://ladyjaney.co.uk/breakfast-with-shep-hyken-customer-service-expert-and-speaker/
[4] http://www.iris.xyz/sell/client-experience/why-do-people-put-up-with-bad-service
[3] https://www.gofcr.com/a-blueprint-for-getting-and-keeping-customers-hint-make-it-ridiculously-easy/
[3] https://www.inc.com/jeff-barrett/how-to-keep-your-customers-attention-with-a-better-experience.html
[3] Customer
[3] Experience

Top URLs in Tweet in G3:
[8] https://www.mycustomer.com/content/how-to-deal-with-the-modern-complainer?platform=hootsuite
[8] https://www.mycustomer.com/experience/loyalty/10-customer-experience-kpis-that-provide-better-insight-than-nps?platform=hootsuite
[8] https://www.mycustomer.com/service/channels/running-a-chatbot-trial-how-to-test-the-machines-before-letting-them-take-over?platform=hootsuite
[8] https://www.mycustomer.com/service/management/why-service-staff-avoid-taking-ownership-and-how-to-help-them?platform=hootsuite
[7] https://www.mycustomer.com/experience/engagement/how-to-measure-and-improve-your-employee-experience?platform=hootsuite
[7] https://www.mycustomer.com/marketing/data/clearing-up-confusion-about-personas-and-how-they-impact-customer-journey-design?platform=hootsuite
[7] https://www.mycustomer.com/marketing/technology/as-lush-leaves-social-media-what-are-the-pros-cons-of-closing-your-brands?platform=hootsuite
[7] https://www.mycustomer.com/service/management/what-is-intelligent-customer-service-and-how-does-it-resolve-todays-service?platform=hootsuite
[6] http://www.customerexperienceinsight.com/words-that-make-the-customer-experience-better/
[6] https://www.mycustomer.com/experience/engagement/study-reveals-the-secrets-of-cx-leadership-recruitment?platform=hootsuite

Top URLs in Tweet in G4:
[23] https://beyondphilosophy.com/books/
[14] https://beyondphilosophy.com/seven-key-strategic-questions-critical-to-cx-that-you-must-answer/
[7] https://beyondphilosophy.com/cx-assessment/survey/
[7] https://beyondphilosophy.com/intuitive-customer-self-assessment/
[7] https://beyondphilosophy.com/how-academic-research-can-improve-customer-experience/
[5] https://beyondphilosophy.com/digital-transformation-the-unexpected-opportunities-and-surprising-problems-for-customer-experience/
[5] https://beyondphilosophy.com/are-you-using-this-powerful-sales-technique-2/
[5] https://beyondphilosophy.com/how-does-time-of-day-affect-how-much-we-sell-2/
[4] https://www.retailcustomerexperience.com/blogs/how-to-create-a-customer-experience-that-keeps-bringing-people-back/
[4] http://customerthink.com/do-you-know-what-im-thinking-ai-doesnt-yet/

Top URLs in Tweet in G5:
[18] https://www.cx-journey.com/2019/04/10-more-all-too-common-voc-program.html
[7] https://www.cx-journey.com/2019/04/customer-understanding-cornerstone-of.html
[7] https://www.cx-journey.com/2019/04/prioritizing-your-cx-improvement.html
[6] https://www.intouchinsight.com/blog/from-customer-experience-data-to-outcomes/
[6] https://www.cx-journey.com/2019/04/10-all-too-common-voc-program-mistakes.html
[5] https://www.cxpa.org/2019usinsightexchange/home
[4] https://www.cx-journey.com/2019/04/10-all-too-common-voc-program-mistakes.html?spref=tw
[4] https://www.cx-journey.com/2019/01/building-blocks-of-customer-experience.html
[4] https://www.futureoffieldservice.com/2019/04/17/the-cx-mindset-journey-not-destination/
[4] Link]

Top URLs in Tweet in G6:
[11] https://www.youtube.com/user/TrendSettingSM
[7] https://dangalante.me/2018/09/30/using-marketing-to-innovate-the-organization/
[7] https://dangalante.me/2018/11/13/4-key-insights-from-dmwf/
[5] https://dangalante.me/2018/12/29/takeaways-from-salesforce-world-tour/
[5] https://dangalante.me/2018/07/29/how-voice-is-changing-marketing-customer-experience/
[5] https://dangalante.me/2019/01/31/seth-godins-this-is-marketing-what-it-means-for-brands/
[5] https://dangalante.me/2017/09/19/how-customer-objections-are-sales-marketing-tools/
[4] https://dangalante.me/
[4] https://www.linkedin.com/pulse/ask-me-anything-dan-galante
[3] https://lnkd.in/dH9d95y

Top URLs in Tweet in G7:
[5] http://www.bbc.com/capital/story/20190422-how-the-ikea-effect-subtly-influences-how-you-spend
[3] https://blog.ted.com/how-to-rebuild-trust-frances-frei-speaks-at-ted2018/
[3] https://www.ted.com/talks/frances_frei_how_to_build_and_rebuild_trust
[2] https://www.eatyourfeelingsicecream.com/
[2] https://hbswk.hbs.edu/item/break-your-addiction-to-service-heroes
[2] https://www.bbc.com/news/business-45324752
[2] https://www.qut.edu.au/news?news-id=20696
[2] https://hbr.org/2019/04/why-anxious-customers-prefer-human-customer-service
[2] https://hbswk.hbs.edu/item/the-ikea-effect-when-labor-leads-to-love
[2] https://www.reuters.com/article/us-zozo-tech/after-bodysuit-blow-japans-zozo-embarks-on-hiring-spree-to-shore-up-online-mall-idUSKCN1S00O8

Top URLs in Tweet in G8:
[3] https://hbr.org/2016/09/the-elements-of-value
[3] http://www.social-experts.net/modern-selling-trust-inside-and-out
[1] https://www.infoclutch.com/blog/human-touch-for-b2b-customer-support?utm_content=buffer58e38&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] https://twitter.com/sesamestreet/status/1118874013361672192
[1] http://digital-leadership-associates.passle.net/post/102fgqg/new-research-reveals-the-business-benefits-of-connecting-social-and-customer-serv
[1] http://www.social-experts.net/what-next-after-your-sales-transformation

Top URLs in Tweet in G9:
[3] https://www.ouest-france.fr/economie/transports/avion/easyjet-ne-vendra-plus-de-cacahuetes-dans-ses-avions-cause-des-allergies-6323654?utm_source=neolane_of_newsletter-generale_mediego&utm_campaign=of_newsletter-generale&mediego_ruuid=a68024e5-dbaf-4404-acb1-319c45d7010d_17&mediego_euid=1242468&mediego_campaign=20190426_email_html&utm_medium=email&utm_content=20190426&vid=1242468
[2] http://www.xfru.it/cYENSG
[1] https://www.deplacementspros.com/Singapore-Airlines-meilleure-compagnie-au-monde-d-apres-Tripadvisor_a53196.html
[1] http://www.xfru.it/XsmQHg

Top URLs in Tweet in G10:
[3] https://www.cmswire.com/customer-experience/dont-confuse-digital-transformation-with-customer-experience/?utm_source=twitter&utm_medium=social&utm_campaign=cm&utm_content=addthis_share:+Don't%2520Confuse%2520Digital%2520Transformation%2520with%2520Customer%2520Experience#.XLpU3AZ3fPo.twitter
[2] https://twitter.com/paulmarkbailey/status/1118162782308978688
[2] https://twitter.com/Hyken/status/1118498595639103489
[2] https://www.newyorker.com/business/currency/airlines-want-you-to-suffer?mbid=social_twitter
[1] http://knowledge.wharton.upenn.edu/article/can-media-companies-learn-top-retailers/?utm_medium=social&utm_campaign=postplanner&utm_source=twitter.com
[1] https://twitter.com/annettefranz/status/1117887846071795712
[1] https://twitter.com/RetailNext/status/1117815344553504768
[1] https://twitter.com/RicardoSGulko/status/1118162869776986113
[1] https://twitter.com/NewVoiceMedia/status/1118109320670064642
[1] https://twitter.com/Inc/status/1118348080724754432

Top Domains
Top Domains in Tweet in Entire Graph:
[137] mycustomer.com
[103] beyondphilosophy.com
[92] customerthink.com
[91] forbes.com
[64] cx-journey.com
[55] twitter.com
[44] dangalante.me
[43] webhelp.com
[39] co.uk
[31] youtube.com

Top Domains in Tweet in G1:
[12] twitter.com
[12] twi.li
[11] mopinion.com
[8] forbes.com
[8] radian6.com
[8] youtu.be
[8] btoes.com
[8] vocalcom.com
[6] scorebuddyqa.com
[5] linkedin.com

Top Domains in Tweet in G2:
[49] forbes.com
[20] customerthink.com
[14] business2community.com
[7] co.uk
[6] cx-journey.com
[6] inc.com
[6] linkedin.com
[6] theinsightwave.com
[6] hyken.com
[6] iris.xyz

Top Domains in Tweet in G3:
[129] mycustomer.com
[10] fonolo.com
[9] nodexlgraphgallery.org
[8] forbes.com
[8] workingsolutions.com
[6] cx-journey.com
[6] customerexperienceinsight.com
[5] customerbliss.com
[4] purpleplanet.com
[3] seths.blog

Top Domains in Tweet in G4:
[103] beyondphilosophy.com
[60] customerthink.com
[23] co.uk
[10] customerbliss.com
[8] hyken.com
[5] entrepreneur.com
[4] hbr.org
[4] retailcustomerexperience.com
[4] blakemichellemorgan.com
[3] thenobsnewsletter.com

Top Domains in Tweet in G5:
[52] cx-journey.com
[6] intouchinsight.com
[6] twitter.com
[5] cxpa.org
[4] thestoryoftelling.com
[4] futureoffieldservice.com
[4] forbes.com
[3] customerthink.com
[3] shareaholic.com
[3] relay42.com

Top Domains in Tweet in G6:
[44] dangalante.me
[16] linkedin.com
[13] youtube.com
[9] lnkd.in
[6] salesforce.com
[4] newvoicemedia.com
[3] marketingtechnews.net
[2] namecheap.com
[2] contactcenterworld.com

Top Domains in Tweet in G7:
[7] bbc.com
[6] ted.com
[6] twitter.com
[5] hbs.edu
[4] forbes.com
[3] nytimes.com
[3] beyondthearc.com
[2] eatyourfeelingsicecream.com
[2] mit.edu
[2] edu.au

Top Domains in Tweet in G8:
[4] social-experts.net
[3] hbr.org
[1] infoclutch.com
[1] twitter.com
[1] passle.net

Top Domains in Tweet in G9:
[3] xfru.it
[3] ouest-france.fr
[1] deplacementspros.com

Top Domains in Tweet in G10:
[13] twitter.com
[5] eglobalis.com
[3] forbes.com
[3] hbr.org
[3] ht.ly
[3] entrepreneur.com
[3] cmswire.com
[2] newyorker.com
[2] facebook.com
[2] dy.si

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[1721] custexp
[1113] cx
[421] customerexperience
[416] custserv
[191] marketing
[169] customerservice
[135] leadership
[120] ai
[92] cctr
[82] beyondphilosophy



Top Hashtags in Tweet in G1:
[265] custexp
[73] cx
[67] customerservice
[66] custserv
[32] customerexperience
[16] cctr
[14] callcenter
[13] contactcenter
[10] ai
[9] leadership

Top Hashtags in Tweet in G2:
[191] custexp
[120] cx
[96] custserv
[20] customerexperience
[8] cctr
[8] cxo
[6] training
[5] cco
[5] marketing
[4] lnd

Top Hashtags in Tweet in G3:
[207] custexp
[181] cx
[121] custserv
[59] cctr
[39] customerexperience
[31] customerservice
[15] marketing
[8] customersuccess
[7] ee
[7] socmed

Top Hashtags in Tweet in G4:
[252] custexp
[230] cx
[133] customerexperience
[82] beyondphilosophy
[27] cxe
[10] custserv
[4] retail
[3] customerservice
[3] smallbusiness
[3] entrepreneur

Top Hashtags in Tweet in G5:
[119] custexp
[102] cx
[46] customerexperience
[33] voc
[32] cco
[30] surveys
[26] feedback
[26] empexp
[19] mrx
[19] cxo

Top Hashtags in Tweet in G6:
[100] cx
[99] custexp
[98] marketing
[72] sales
[54] digitalmarketing
[44] bizdev
[42] smm
[32] contentmarketing
[27] custserv
[26] socialmedia

Top Hashtags in Tweet in G7:
[50] cx
[44] custexp
[36] customerexperience
[30] cco
[30] cxo
[29] cem
[29] cex
[26] cmo
[21] cxm
[9] custserv

Top Hashtags in Tweet in G8:
[29] custexp
[24] custserv
[20] cx
[20] customerservice
[19] customerexperience
[19] leadership
[17] hr
[16] training
[14] motivation
[14] quotes

Top Hashtags in Tweet in G9:
[7] custexp
[3] easyjet
[3] cacahuètes
[3] allergies
[2] lowcost
[1] australie

Top Hashtags in Tweet in G10:
[63] custexp
[42] cx
[20] customerexperience
[16] customersuccess
[15] innovation
[14] leadership
[11] csuite
[10] strategy
[8] culture
[7] customerservice

Top Words
Top Words in Tweet in Entire Graph:
[1695] Words in Sentiment List#1: Positive
[561] Words in Sentiment List#2: Negative
[0] Words in Sentiment List#3: Angry/Violent
[41672] Non-categorized Words
[43928] Total Words
[1721] #custexp
[1113] #cx
[816] customer
[421] #customerexperience
[416] #custserv

Top Words in Tweet in G1:
[265] #custexp
[159] customer
[103] service
[74] job
[73] #cx
[67] #customerservice
[66] #custserv
[65] link
[64] bio
[50] click

Top Words in Tweet in G2:
[191] #custexp
[120] #cx
[97] customer
[96] #custserv
[61] customers
[48] experience
[41] forbes
[35] hyken
[31] service
[24] debbieszumylo

Top Words in Tweet in G3:
[207] #custexp
[181] #cx
[121] #custserv
[100] customer
[59] #cctr
[48] gt
[42] mycustomer
[40] service
[39] #customerexperience
[33] experience

Top Words in Tweet in G4:
[252] #custexp
[230] #cx
[149] customer
[145] check
[133] #customerexperience
[107] new
[88] experience
[82] #beyondphilosophy
[74] post
[62] customerthink

Top Words in Tweet in G5:
[119] #custexp
[102] #cx
[52] customer
[46] #customerexperience
[45] annettefranz
[38] gt
[36] 10
[33] #voc
[32] #cco
[31] mistakes

Top Words in Tweet in G6:
[100] #cx
[99] #custexp
[98] #marketing
[72] #sales
[54] #digitalmarketing
[44] #bizdev
[42] #smm
[32] #contentmarketing
[27] #custserv
[26] #socialmedia

Top Words in Tweet in G7:
[50] #cx
[44] #custexp
[39] customer
[36] #customerexperience
[31] ariegoldshlager
[30] #cco
[30] #cxo
[29] #cem
[29] #cex
[26] #cmo

Top Words in Tweet in G8:
[29] #custexp
[24] #custserv
[20] #cx
[20] #customerservice
[19] #customerexperience
[19] #leadership
[17] #hr
[16] #training
[14] #motivation
[14] #quotes

Top Words in Tweet in G9:
[7] #custexp
[4] sebfaret
[4] jeromegoldberg
[3] pierreageron
[3] service
[3] ldenant
[3] #easyjet
[3] ne
[3] vendra
[3] plus

Top Words in Tweet in G10:
[63] #custexp
[42] #cx
[20] #customerexperience
[19] customer
[16] #customersuccess
[15] #innovation
[14] #leadership
[11] #csuite
[9] experience
[9] #strategy

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[424] #cx,#custexp
[303] #custexp,#cx
[259] customer,experience
[216] #custserv,#custexp
[187] customer,service
[173] #custexp,#customerexperience
[102] check,new
[95] check,out
[75] new,post
[74] link,bio

Top Word Pairs in Tweet in G1:
[98] customer,service
[64] link,bio
[60] #customerservice,#custexp
[55] #custserv,#custexp
[49] click,link
[42] dave,buster's
[38] winner's,circle
[38] circle,customer
[28] bio,apply
[27] #cx,#custexp

Top Word Pairs in Tweet in G2:
[67] #custserv,#custexp
[49] #cx,#custexp
[34] customer,experience
[34] #custexp,#cx
[23] customer,service
[11] turn,satisfied
[11] satisfied,customers
[11] customers,loyal
[11] loyal,customers
[11] customers,forbes

Top Word Pairs in Tweet in G3:
[102] #custexp,#cx
[36] #cx,#custexp
[35] #custserv,#cctr
[30] #custserv,#cx
[28] #cctr,#custexp
[21] #custexp,#custserv
[20] customer,experience
[20] gt,gt
[18] #custserv,#custexp
[18] good,read

Top Word Pairs in Tweet in G4:
[136] #cx,#custexp
[102] check,new
[101] #custexp,#customerexperience
[80] customer,experience
[73] new,post
[43] post,customerthink
[36] check,out
[31] #custexp,#beyondphilosophy
[29] new,article
[29] #customerexperience,#custexp

Top Word Pairs in Tweet in G5:
[50] #custexp,#cx
[30] program,mistakes
[29] mistakes,part
[20] part,2
[19] customer,experience
[19] gt,gt
[19] 10,more
[19] more,common
[16] common,voc
[16] voc,program

Top Word Pairs in Tweet in G6:
[48] #custexp,#cx
[37] #sales,#marketing
[23] #marketing,#socialmedia
[23] #cx,#custexp
[16] #bizdev,#custexp
[15] #smm,#contentmarketing
[14] #digitalmarketing,#contentmarketing
[13] #sales,#bizdev
[13] #custserv,#custexp
[12] #productmarketing,#digitalmarketing

Top Word Pairs in Tweet in G7:
[37] #cx,#custexp
[32] #custexp,#customerexperience
[30] #cco,#cxo
[29] #customerexperience,#cco
[24] #cxo,#cem
[24] #cem,#cex
[16] #cex,#cxm
[16] #cxm,#cmo
[13] customer,service
[12] loyalty,penalty

Top Word Pairs in Tweet in G8:
[20] #custserv,#custexp
[18] #customerservice,#custserv
[16] #custexp,#training
[16] #training,#hr
[16] #hr,#leadership
[13] #motivation,#inspiration
[13] #inspiration,#quotes
[12] #leadership,#business
[12] #business,#motivation
[12] #quotes,#success

Top Word Pairs in Tweet in G9:
[3] pierreageron,#custexp
[3] #custexp,#easyjet
[3] #easyjet,ne
[3] ne,vendra
[3] vendra,plus
[3] plus,#cacahuètes
[3] #cacahuètes,dans
[3] dans,ses
[3] ses,avions
[3] avions,à

Top Word Pairs in Tweet in G10:
[19] #cx,#custexp
[8] #customerexperience,#customersuccess
[8] #customersuccess,#leadership
[7] #custexp,#cx
[7] customer,experience
[5] #branduilding,#custexp
[5] #leadership,#cx
[5] #custexp,#strategy
[5] #strategy,#csuite
[5] #csuite,#innovation

Top Replied-To
Top Mentioned
Top Mentioned in Entire Graph:
@customerthink
@forbes
@annettefranz
@hyken
@mycustomer
@ariegoldshlager
@jeannebliss
@billquiseng
@debbieszumylo
@tamaramccleary

Top Mentioned in G1:
@vhtcx
@ruanofaxas
@howardleelax

Top Mentioned in G2:
@forbes
@hyken
@debbieszumylo
@dgingiss
@ernanroman
@kayejchapman
@jtwatkin
@adrianswinscoe
@cxpert
@billquiseng

Top Mentioned in G3:
@mycustomer
@billquiseng
@sampsonlee_cx
@gerrybuk
@briansolis
@toister
@marshacollier
@andrewincontact
@michaelhinshaw
@complainingcow

Top Mentioned in G4:
@customerthink
@thecxmagazine
@jeannebliss
@colinshaw_cx
@gainsighthq
@hyken
@beyondp
@enthused
@harvardbiz
@blakemichellem

Top Mentioned in G5:
@annettefranz
@intouchinsight
@thefutureoffs
@sueduris
@sjnicastro
@bernadettejiwa
@customerthink
@forbes
@blakemichellem
@genesys

Top Mentioned in G6:
@salesforce
@drnatalie
@dangalante
@digimarketingwf
@askdangalante
@nycjobhuntleads
@salesforceorg
@nyedtechteacher
@mylinkedinpage
@smktgsmtdablog

Top Mentioned in G7:
@ariegoldshlager
@joepine
@ryanbuell
@forbes
@john_w_mullins
@jonpicoult
@aimee_lucas
@gregverdino
@dcapuan0
@zivcarmon

Top Mentioned in G8:
@servicerecipe
@illuminate_soft
@antgrasso
@marketoonist
@hyken
@digitalleadersa
@fisher85m
@travelwi
@philipjhesketh
@tiffani_bova

Top Mentioned in G9:
@sebfaret
@jeromegoldberg
@pierreageron
@ldenant
@mcwhirteralex
@volotea
@karwundel
@math_faure
@_rlg

Top Mentioned in G10:
@ricardosgulko
@deniseleeyohn
@entrepreneurind
@europeancxorg
@customerisfirst
@hyken
@paul_larue
@justinmrobbins
@ariegoldshlager
@janelle_es

Top Tweeters
Top Tweeters in Entire Graph:
@evankirstel
@digestwordpress
@edgametec
@chidambara09
@naibacloud
@teamnike
@sam___hurley
@calcaware
@marshacollier
@kingsfanone

Top Tweeters in G1:
@timekeeper
@2morrowknight
@brainzooming
@kirkdborne
@ruanofaxas
@randyhamilton
@digitl_mrkting
@ggheorghiu
@portlandlink
@maupanas

Top Tweeters in G2:
@jasonhouckmedia
@inc
@forbes
@nealschaffer
@viragshah4
@iris_xyz
@hyken
@barrettall
@paolofabrizio71
@sondrahos

Top Tweeters in G3:
@digestwordpress
@marshacollier
@katenasser
@3eani
@hm_custserv
@ipfconline1
@bridges2italy
@juan_diaz_diaz
@billquiseng
@iam_humblechris

Top Tweeters in G4:
@kingsfanone
@wsj
@kriscolvin
@dill_bot
@entrepreneur
@zuzudotai
@lyft
@harvardbiz
@ultabeauty
@walgreens

Top Tweeters in G5:
@larideshareguy
@berkson0
@annettefranz
@ekolsky
@andy_mcf
@sueduris
@ecroissier
@blakemichellem
@thesuccesstm
@stratandbiz

Top Tweeters in G6:
@edgametec
@chidambara09
@santchiweb
@pardoe_ai
@lightifyco1
@abhinavpoonia
@bubbles4tw
@salesforce
@b2b_smarketing
@cybergeak

Top Tweeters in G7:
@rautsan
@briansj3
@leoveigasanchez
@industryai
@mkrigsman
@wimrampen
@ariegoldshlager
@failedronin
@finovate
@mikewittenstein

Top Tweeters in G8:
@evankirstel
@timothy_hughes
@janlgordon
@jblefevre60
@entrepreneursjr
@royatkinson
@ronald_vanloon
@thomashilbig2
@mikequindazzi
@digitalleadersa

Top Tweeters in G9:
@dussolalexis
@tobrazcova
@chouetteagile
@croisieredeluxe
@petraau
@pierreageron
@singaporeair
@math_faure
@karwundel
@onemileatatime

Top Tweeters in G10:
@releaseteam
@scedmonds
@aldo_zaffalon
@oisinlunny
@kerrywekelo
@custexpworld
@duche_n
@iottogether
@deniseleeyohn
@entrepreneurind


We use necessary cookies to make our site work. We’d like to set additional cookies to understand site usage, make site improvements and to remember your settings. We also use cookies set by other sites to help deliver content from their services.