custexp, Twitter, 5/12/2019 3:10:57 PM, 196558


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custexp_2019-05-12_07-24-11.xlsx
custexp_2019-05-12_07-24-11.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
May 12, 2019
Short Description:
custexp via NodeXL http://bit.ly/2VwStyu
@annettefranz
@purpleplanetcom
@billquiseng
@mycustomer
@balaji_sandiego
@jeannebliss
@ernanroman
@deniseleeyohn
@forbes
@nycjobhuntleads

Top hashtags:
#custexp
#cx
#custserv
#customerexperience
#marketing
#customerservice

Description:
Description
The graph represents a network of 1,007 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 12 May 2019 at 14:24 UTC.

The requested start date was Sunday, 12 May 2019 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 13-day, 21-hour, 41-minute period from Sunday, 28 April 2019 at 01:49 UTC to Saturday, 11 May 2019 at 23:30 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 1007
Unique Edges : 1251
Edges With Duplicates : 1515
Total Edges : 2766
Number of Edge Types : 3
Tweet : 991
Mentions : 1751
Replies to : 24
Self-Loops : 991
Reciprocated Vertex Pair Ratio : 0.0488390712570056
Reciprocated Edge Ratio : 0.0931297709923664
Connected Components : 208
Single-Vertex Connected Components : 138
Maximum Vertices in a Connected Component : 605
Maximum Edges in a Connected Component : 2078
Maximum Geodesic Distance (Diameter) : 13
Average Geodesic Distance : 4.981966
Graph Density : 0.00129313493418832
Modularity : 0.43985
NodeXL Version : 1.0.1.412

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[65] https://www.go.webhelp.com/automation-whitepaper/
[35] http://digital-leadership-associates.passle.net/post/102fj5y/top-six-digital-transformation-trends-for-2019
[24] https://beyondphilosophy.com/books/
[19] https://www.cx-journey.com/2019/05/you-arent-journey-mapping.html
[19] https://www.linkedin.com/pulse/how-edtech-can-gain-market-share-teacher-tomorrow-dan-galante-cmo
[19] https://thulium.co/from-operations-heavy-to-opportunity-maker/
[17] http://digital-leadership-associates.passle.net/post/102fjm5/surprise-most-consumers-look-at-reviews-before-a-purchase
[17] https://www.webhelp.com/en-gb/news-insights/blog/designing-cx-solutions-with-ai/
[17] -
[16] https://fiverr.com/makeunique1/

Top URLs in Tweet in G1:
[7] http://omegazadvisors.com/?p=9358
[4] http://insights.btoes.com/grab-your-copy-global-state-of-operational-excellence-2017-industry-report?utm_campaign=BTOES%20Insights%20Report%202017&utm_source=twitter&utm_medium=social
[4] https://thulium.co/from-operations-heavy-to-opportunity-maker/
[3] http://insights.btoes.com/exclusive/report-cx-as-a-priority?utm_source=JUKEBOX
[3] https://cxm.co.uk/five-major-digital-trends-of-2019/
[2] http://knacksystems.com/customer-experience-with-smart-content-on-demand/
[2] https://www.vocalcom.com/en/blog/digital-customer-engagement/5-rules-for-giving-customers-the-self-service-they-want/?source=twitter
[2] http://www.adrianswinscoe.com/qa-talking-about-improving-customer-experience/
[2] https://www.linkedin.com/pulse/outsource-our-customer-service-grown-call-center-internally-laird/
[2] https://www.linkedin.com/feed/update/urn:li:activity:6527466007139807232

Top URLs in Tweet in G2:
[13] https://www.cx-journey.com/2019/05/you-arent-journey-mapping.html
[8] https://www.cx-journey.com/2019/04/prioritizing-your-cx-improvement.html
[8] https://www.cx-journey.com/2019/05/focus-on-people-and-numbers-will-come.html
[5] https://forms.gle/SEutVfCNrDa5fpyb8
[5] https://www.cx-journey.com/2018/04/from-journey-map-to-experience.html
[5] https://go.intouchinsight.com/whitepaper-from-customer-experience-data-to-outcomes/?d_utk=4c642a3c-baf7-4c9d-bc00-4a534e31ed54
[5] https://www.business2community.com/customer-experience/the-difference-between-surprise-and-delight-and-just-delight-02194919?platform=hootsuite
[4] http://www.russellreynolds.com/insights/thought-leadership/digital-transformation-the-final-chapter
[3] https://www.cx-journey.com/2018/01/put-people-before-profits.html
[3] http://customerthink.com/you-arent-journey-mapping/

Top URLs in Tweet in G3:
[10] https://beyondphilosophy.com/books/
[6] https://beyondphilosophy.com/intuitive-customer-self-assessment/
[5] https://beyondphilosophy.com/cx-assessment/survey/
[4] https://www.stevecurtin.com/blog/being-capable-is-not-enough-2/
[4] https://www.forbes.com/sites/chipbell/2019/04/23/i-am-the-warranty/#741e745378f0
[3] https://www.linkedin.com/pulse/when-comes-cx-sweat-small-stuff-colin-shaw/?published=t
[3] https://katenasser.com/make-customers-smile-guaranteed-steps-experience-service/
[3] https://beyondphilosophy.com/employee-ambassadorship-survey/
[3] https://heartofthecustomer.com/how-journey-mapping-differs-from-traditional-market-research/
[3] https://scottmckain.com/2019/04/28/glad-mad-and-excited/

Top URLs in Tweet in G4:
[17] https://www.linkedin.com/pulse/how-edtech-can-gain-market-share-teacher-tomorrow-dan-galante-cmo
[16] https://fiverr.com/makeunique1/
[11] https://dangalante.me/2018/09/30/using-marketing-to-innovate-the-organization/
[8] https://lnkd.in/dH6ntyc
[5] https://www.youtube.com/user/TrendSettingSM
[4] https://www.linkedin.com/pulse/ask-me-anything-dan-galante
[4] https://dangalante.me/2018/12/29/takeaways-from-salesforce-world-tour/
[4] https://lnkd.in/dH9d95y
[3] https://dangalante.me/2019/01/31/seth-godins-this-is-marketing-what-it-means-for-brands/
[3] https://dangalante.me/2018/07/29/how-voice-is-changing-marketing-customer-experience/

Top URLs in Tweet in G5:
[12] https://www.mycustomer.com/experience/loyalty/how-southwest-airlines-used-behavioural-science-to-create-a-better-boarding?platform=hootsuite
[12] https://www.mycustomer.com/experience/loyalty/10-customer-experience-kpis-that-provide-better-insight-than-nps?platform=hootsuite
[12] https://www.mycustomer.com/content/brian-solis-how-to-deliver-cx-in-the-age-of-digital-distraction
[11] https://event.on24.com/eventRegistration/EventLobbyServlet?target=reg20.jsp&referrer=https%3A%2F%2Fwww.mycustomer.com%2Fservice%2Fmanagement%2Fwhat-is-intelligent-customer-service-and-how-does-it-resolve-todays-service&eventid=1980979&sessionid=1&key=72AE16051035FAB0F8A1D7BBC3575A90®Tag=&sourcepage=register
[10] https://www.mycustomer.com/experience/loyalty/research-reveals-why-so-few-cmos-are-investing-in-cx?platform=hootsuite
[10] https://www.mycustomer.com/experience/engagement/top-rated-in-employee-engagement-and-customer-satisfaction-how-does-quicken?platform=hootsuite
[9] https://www.mycustomer.com/experience/engagement/lessons-from-the-bestworst-rated-brands-for-customer-and-employee-satisfaction?platform=hootsuite
[9] https://www.mycustomer.com/marketing/data/clearing-up-confusion-about-personas-and-how-they-impact-customer-journey-design?platform=hootsuite
[9] https://www.mycustomer.com/resources/contact-centre-technology-barometer-2019?platform=hootsuite
[9] https://www.mycustomer.com/experience/loyalty/extreme-experience-how-brands-are-achieving-customer-success-without-being?platform=hootsuite

Top URLs in Tweet in G6:
[3] Care
[2] https://www.raconteur.net/retail/ai-customer-experience?utm_content=90869189&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[2] https://aragonresearch.com/dont-fall-into-the-widening-customer-experience-gap/?utm_content=90137077&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[2] https://www.forbes.com/sites/forbesagencycouncil/2019/04/30/customer-experience-cx-programs-past-present-and-future/?utm_content=90582891&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853#70fbffeb1b26
[2] https://www.cmswire.com/customer-experience/the-metrics-customer-experience-professionals-care-about/?utm_content=91372766&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[2] https://www.martechadvisor.com/articles/customer-experience-2/does-customer-service-improve-customer-experience/?utm_content=87794522&utm_medium=social&utm_source=twitter&hss_channel=tw-1081234791758946304
[1] https://www.entrepreneur.com/article/331658?utm_content=90365696&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[1] https://www.majesco.com/four-consumer-trends-that-will-demand-new-insurance-business-models/?utm_content=91137214&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[1] https://www.entrepreneur.com/article/332732?utm_content=90862670&utm_medium=social&utm_source=twitter&hss_channel=tw-821993419
[1] https://blog.b2x.com/millennials-and-genz-insights?utm_campaign=Customer

Top URLs in Tweet in G7:
[65] https://www.go.webhelp.com/automation-whitepaper/
[17] https://www.webhelp.com/en-gb/news-insights/blog/designing-cx-solutions-with-ai/
[6] https://discover.cisco.com/en/us/retail/ebook/cx2020
[3] http://r.socialstudio.radian6.com/89ed022b-b11c-447a-a020-93e33515a8c7
[3] http://r.socialstudio.radian6.com/a2c804b1-2e88-4c53-9364-01afb7106f87
[2] http://r.socialstudio.radian6.com/95860383-a36b-4b66-8d6f-d2f47c960af5
[2] http://r.socialstudio.radian6.com/418011b1-1873-4ded-add1-3de2d4d13e65
[2] http://r.socialstudio.radian6.com/f0514541-9808-4730-b081-c922247d057e
[2] http://r.socialstudio.radian6.com/8a3dd3cb-ff8c-46e0-948a-e35a15cabf31
[2] http://r.socialstudio.radian6.com/af42c279-ee38-4643-9063-3ff157b53220

Top URLs in Tweet in G8:
[5] https://www.mckinsey.com/business-functions/organization/our-insights/the-journey-to-an-agile-organization?cid=soc-web
[5] https://www.cx-journey.com/2019/05/you-arent-journey-mapping.html
[4] http://www.amazon.com/
[4] https://hbr.org/2017/11/how-coca-cola-netflix-and-amazon-learn-from-failure?utm_medium=social&utm_campaign=hbr&utm_source=linkedin
[4] https://www.cx-journey.com/2018/04/from-journey-map-to-experience.html
[2] http://www.eglobalis.com/creating-simple-experience-culture/
[2] http://www.eglobalis.com/ways-bridge-silos-gap-customer-experience-service/
[2] https://twi.li/eej0ig
[2] https://twi.li/UBCYkM
[1] https://fonolo.com/blog/2018/06/50-quick-tips-for-improving-the-customer-experience/?ls=web_twitter

Top URLs in Tweet in G9:
[4] https://www.genesys.com/blog/post/top-5-technology-predictions-whats-next-for-customer-experience-in-2019?utm_campaign=blog&utm_medium=organicsocial&utm_source=twitter&utm_content=1555353342
[3] https://twitter.com/ITSolutionsATL/status/1121466576686002176
[1] https://www.genesys.com/customer-stories/yahoo-japan?utm_campaign=evso&utm_source=merijntebooij&utm_medium=twitter&es_p=9181975
[1] https://www.genesys.com/customer-stories/yahoo-japan?utm_campaign=evso&utm_source=jonaumann&utm_medium=twitter&es_p=9218647
[1] https://www.genesys.com/customer-stories/yahoo-japan?utm_campaign=evso&utm_source=coryshields&utm_medium=twitter&es_p=9187899
[1] https://www.genesys.com/customer-stories/yahoo-japan?utm_campaign=evso&utm_source=matiasmendigochea&utm_medium=twitter&es_p=9206679
[1] https://www.genesys.com/customer-stories/yahoo-japan?utm_campaign=evso&utm_source=andreasmeyer&utm_medium=twitter&es_p=9192919
[1] https://www.genesys.com/customer-stories/yahoo-japan?utm_campaign=evso&utm_source=mnicavenancio&utm_medium=twitter&es_p=9213938
[1] https://www.genesys.com/customer-stories/yahoo-japan?utm_campaign=evso&utm_source=scottdunn&utm_medium=twitter&es_p=9204817
[1] https://www.genesys.com/customer-stories/yahoo-japan?utm_campaign=evso&utm_source=stevendawson&utm_medium=twitter&es_p=9181720

Top URLs in Tweet in G10:
[33] http://digital-leadership-associates.passle.net/post/102fj5y/top-six-digital-transformation-trends-for-2019
[16] http://digital-leadership-associates.passle.net/post/102fjm5/surprise-most-consumers-look-at-reviews-before-a-purchase
[2] http://digital-leadership-associates.passle.net/post/102ezj5/consumers-are-obsessed-with-digital-research-and-are-reshaping-customer-journeys

Top Domains
Top Domains in Tweet in Entire Graph:
[162] mycustomer.com
[93] beyondphilosophy.com
[82] webhelp.com
[75] customerthink.com
[70] twitter.com
[63] cx-journey.com
[54] passle.net
[48] forbes.com
[40] co.uk
[39] linkedin.com

Top Domains in Tweet in G1:
[9] twi.li
[9] btoes.com
[9] scorebuddyqa.com
[7] twitter.com
[7] omegazadvisors.com
[6] atton-institute.com
[5] lnkd.in
[5] forbes.com
[5] co.uk
[5] careerarc.com

Top Domains in Tweet in G2:
[66] customerthink.com
[50] cx-journey.com
[26] co.uk
[24] forbes.com
[18] business2community.com
[11] hyken.com
[7] customerbliss.com
[6] intouchinsight.com
[6] erdm.com
[5] forms.gle

Top Domains in Tweet in G3:
[37] beyondphilosophy.com
[15] twitter.com
[7] forbes.com
[7] scorebuddyqa.com
[6] co.uk
[6] fonolo.com
[5] customerbliss.com
[4] heartofthecustomer.com
[4] stevecurtin.com
[4] hbr.org

Top Domains in Tweet in G4:
[30] dangalante.me
[25] linkedin.com
[16] fiverr.com
[13] salesforce.com
[12] lnkd.in
[9] youtube.com
[8] possiblenow.com
[5] ucopia.com
[4] medium.com
[2] cxservice360.com

Top Domains in Tweet in G5:
[154] mycustomer.com
[11] on24.com
[1] youtube.com
[1] customerbliss.com
[1] usabilitygeek.com
[1] corporatevisions.com
[1] thenextweb.com
[1] shareaholic.com
[1] forbes.com
[1] twitter.com

Top Domains in Tweet in G6:
[4] b2x.com
[2] raconteur.net
[2] aragonresearch.com
[2] entrepreneur.com
[2] forbes.com
[2] cmswire.com
[2] martechadvisor.com
[1] majesco.com

Top Domains in Tweet in G7:
[82] webhelp.com
[33] radian6.com
[6] cisco.com
[3] comunicarme.com
[2] icmi.com
[1] cxaccelerator.com
[1] zendesk.com
[1] comm100.com
[1] twitter.com
[1] customercontactweekdigital.com

Top Domains in Tweet in G8:
[9] cx-journey.com
[5] fonolo.com
[5] eglobalis.com
[5] mckinsey.com
[5] twi.li
[4] amazon.com
[4] hbr.org
[3] cmswire.com
[3] twitter.com
[2] apple.com

Top Domains in Tweet in G9:
[27] genesys.com
[3] twitter.com
[1] callcentrehelper.com

Top Domains in Tweet in G10:
[51] passle.net

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[1780] custexp
[1117] cx
[458] custserv
[450] customerexperience
[230] marketing
[185] customerservice
[120] sales
[100] leadership
[96] cctr
[85] beyondphilosophy



Top Hashtags in Tweet in G1:
[263] custexp
[88] customerservice
[66] custserv
[54] cx
[37] customerexperience
[11] callcenter
[11] cctr
[10] customersuccess
[10] leadership
[9] customers

Top Hashtags in Tweet in G2:
[315] custexp
[221] cx
[115] customerexperience
[93] custserv
[34] empexp
[30] cco
[21] cxo
[20] journeymapping
[19] designthinking
[18] cxdesign

Top Hashtags in Tweet in G3:
[162] custexp
[131] cx
[56] customerexperience
[40] beyondphilosophy
[34] custserv
[16] customerservice
[9] cxe
[8] cctr
[4] customerloyalty
[4] retail

Top Hashtags in Tweet in G4:
[141] marketing
[123] custexp
[104] cx
[76] sales
[47] digitalmarketing
[45] socialmedia
[44] smm
[43] bizdev
[38] productmarketing
[33] startup

Top Hashtags in Tweet in G5:
[170] custexp
[151] cx
[102] custserv
[48] cctr
[22] marketing
[9] csat
[7] datascience
[4] ai
[4] retail
[2] socmed

Top Hashtags in Tweet in G6:
[17] custexp
[15] cx
[8] customerexperience
[4] custserv
[2] ai
[2] customers
[2] business
[1] sundayread
[1] entrepreneur
[1] consumertrends

Top Hashtags in Tweet in G7:
[125] custexp
[92] cx
[81] automation
[78] webhelpdisruptorseries
[61] whitepaper
[56] webhelp
[48] ai
[26] digitalbanking
[23] fintech
[17] custserv

Top Hashtags in Tweet in G8:
[58] custexp
[53] cx
[38] customerexperience
[21] designthinking
[14] customerservice
[12] journeymapping
[11] cxdesign
[10] innovation
[8] csuite
[7] leadership

Top Hashtags in Tweet in G9:
[31] custexp
[4] tech
[4] customerloyalty
[3] cx
[3] cco
[3] cxo
[1] cloud
[1] blog

Top Hashtags in Tweet in G10:
[11] custexp
[10] socialselling
[10] digitalselling
[8] digitalmarketing
[8] customerexperience
[7] leadership
[7] innovation
[7] disruption
[7] changemanagement
[7] strategy

Top Words
Top Words in Tweet in Entire Graph:
[1614] Words in Sentiment List#1: Positive
[462] Words in Sentiment List#2: Negative
[3] Words in Sentiment List#3: Angry/Violent
[43199] Non-categorized Words
[45275] Total Words
[1776] #custexp
[1114] #cx
[826] customer
[458] #custserv
[450] #customerexperience

Top Words in Tweet in G1:
[262] #custexp
[167] customer
[118] service
[88] #customerservice
[81] job
[80] link
[80] bio
[66] #custserv
[58] click
[54] #cx

Top Words in Tweet in G2:
[314] #custexp
[221] #cx
[150] customer
[115] #customerexperience
[103] check
[97] new
[93] #custserv
[83] experience
[71] post
[53] customerthink

Top Words in Tweet in G3:
[162] #custexp
[130] #cx
[81] customer
[56] #customerexperience
[44] experience
[40] #beyondphilosophy
[37] read
[34] #custserv
[29] customers
[20] out

Top Words in Tweet in G4:
[141] #marketing
[123] #custexp
[104] #cx
[76] #sales
[47] #digitalmarketing
[45] #socialmedia
[44] #smm
[43] #bizdev
[43] service
[38] #productmarketing

Top Words in Tweet in G5:
[169] #custexp
[150] #cx
[123] customer
[102] #custserv
[77] gt
[68] service
[53] mycustomer
[48] #cctr
[44] experience
[26] brands

Top Words in Tweet in G6:
[17] #custexp
[15] #cx
[10] customer
[8] #customerexperience
[5] balaji_sandiego
[4] improve
[4] #custserv
[4] service
[3] carlos_abler
[3] care

Top Words in Tweet in G7:
[125] #custexp
[92] #cx
[81] #automation
[78] #webhelpdisruptorseries
[61] #whitepaper
[56] #webhelp
[48] #ai
[35] more
[32] customer
[32] read

Top Words in Tweet in G8:
[57] #custexp
[53] #cx
[38] #customerexperience
[21] #designthinking
[21] journey
[17] ricardosgulko
[15] experience
[14] #customerservice
[12] #journeymapping
[12] more

Top Words in Tweet in G9:
[33] genesys
[31] #custexp
[23] yahoo_japan_pr
[23] elevates
[23] one
[23] engagement
[23] solution
[22] cloud
[5] customer
[4] cmo

Top Words in Tweet in G10:
[58] timothy_hughes
[52] passle
[36] digital
[33] top
[33] six
[33] transformation
[33] trends
[33] 2019
[19] consumers
[16] digitalleadersa

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[452] #cx,#custexp
[336] #custexp,#cx
[248] #custserv,#custexp
[226] customer,experience
[211] customer,service
[146] #custexp,#customerexperience
[103] check,out
[94] link,bio
[88] check,new
[81] #customerservice,#custexp

Top Word Pairs in Tweet in G1:
[104] customer,service
[80] link,bio
[73] #customerservice,#custexp
[57] click,link
[52] dave,buster's
[49] #custserv,#custexp
[39] bio,apply
[36] #cx,#custexp
[32] winner's,circle
[27] service,dave

Top Word Pairs in Tweet in G2:
[106] #cx,#custexp
[92] #custexp,#customerexperience
[87] check,new
[81] #custserv,#custexp
[63] #custexp,#cx
[63] new,post
[49] customer,experience
[38] post,customerthink
[25] customer,service
[24] journey,mapping

Top Word Pairs in Tweet in G3:
[36] #cx,#custexp
[31] #custexp,#cx
[29] #customerexperience,#custexp
[28] customer,experience
[22] #custexp,#beyondphilosophy
[20] #cx,#customerexperience
[18] #custserv,#cx
[18] #custexp,#custserv
[16] good,read
[16] read,gt

Top Word Pairs in Tweet in G4:
[55] #custexp,#cx
[31] #sales,#marketing
[31] hey,check
[31] check,out
[31] out,service
[31] 2019,09
[30] #leadership,#twitter
[30] #twitter,#smallbusiness
[28] #smallbusiness,#entrepreneur
[28] #entrepreneur,#custexp

Top Word Pairs in Tweet in G5:
[127] #custexp,#cx
[51] gt,gt
[38] #custserv,#cctr
[37] #cx,#custserv
[36] #cctr,#custexp
[21] customer,service
[20] customer,experience
[20] 'intelligent',customer
[20] service,resolve
[20] resolve,today's

Top Word Pairs in Tweet in G6:
[10] #cx,#custexp
[5] #custexp,#cx
[4] #custserv,#custexp
[4] customer,service
[3] customer,experience
[3] millennials,gen
[2] six,ways
[2] ways,#ai
[2] #ai,improve
[2] improve,#customerexperience

Top Word Pairs in Tweet in G7:
[74] #webhelpdisruptorseries,#automation
[70] #cx,#custexp
[61] #automation,#whitepaper
[61] #whitepaper,#cx
[49] #custexp,#webhelp
[28] find,out
[22] read,new
[22] new,yougov
[22] yougov,commissioned
[22] commissioned,study

Top Word Pairs in Tweet in G8:
[18] #cx,#custexp
[9] #cxdesign,#custexp
[9] #journeymapping,#cxdesign
[8] journey,mapping
[8] journey,map
[8] map,experience
[7] experience,#designthinking
[7] #designthinking,#journeymapping
[6] #customerexperience,#cx
[6] #cx,stat

Top Word Pairs in Tweet in G9:
[23] yahoo_japan_pr,elevates
[23] elevates,#custexp
[23] #custexp,one
[23] engagement,solution
[23] solution,genesys
[22] one,cloud
[22] cloud,engagement
[4] genesys,cmo
[4] cmo,merijngrw
[4] merijngrw,shares

Top Word Pairs in Tweet in G10:
[35] passle,timothy_hughes
[33] top,six
[33] six,digital
[33] digital,transformation
[33] transformation,trends
[33] trends,2019
[33] 2019,passle
[16] surprise,consumers
[16] consumers,look
[16] look,reviews

Top Replied-To
Top Mentioned
Top Mentioned in Entire Graph:
@annettefranz
@customerthink
@timothy_hughes
@hyken
@mycustomer
@ariegoldshlager
@genesys
@yougov
@forbes
@thecxmagazine

Top Mentioned in G1:
@kaniniwainaina

Top Mentioned in G2:
@customerthink
@annettefranz
@hyken
@thecxmagazine
@jeannebliss
@forbes
@antgrasso
@ernanroman
@intouchinsight
@adrianswinscoe

Top Mentioned in G3:
@billquiseng
@deniseleeyohn
@colinshaw_cx
@scottmckain
@mycustomer
@jimtincher
@thecxmagazine
@chiprbell
@katenasser
@josephmichelli

Top Mentioned in G4:
@salesforce
@drnatalie
@nycjobhuntleads
@nyedtechteacher
@dangalante
@danonmedium
@servicecloud
@salesforceorg
@scottfreypn
@digimarketingwf

Top Mentioned in G5:
@mycustomer
@sampsonlee_cx
@jimtincher
@briansolis
@nextuser
@customerstrateg
@toister
@mrmacleod
@chrisdaffy111
@stevenvbe

Top Mentioned in G6:
@balaji_sandiego
@carlos_abler
@raconteur
@freeagentglobal
@customer_exp
@tedingscx
@cxguide
@entrepreneurind
@forbes
@domnicastro

Top Mentioned in G7:
@yougov
@helenmurraycxo
@finacle
@pablobaig
@cisco
@kayejchapman
@cxaccelerator
@webhelpuk
@callcentericmi
@moneycontrolcom

Top Mentioned in G8:
@ricardosgulko
@annettefranz
@mckinsey
@sap_cx
@socialimpactcx
@cmswire
@custexpworld
@fonolo
@amazon
@vizworld

Top Mentioned in G9:
@genesys
@yahoo_japan_pr
@merijngrw
@annettefranz
@callminer
@drnatalie
@callcentrehelp

Top Mentioned in G10:
@timothy_hughes
@digitalleadersa
@st3ph3n6
@digitalle
@trsocialselling
@digitalleaders
@virgovim
@askhalifaxbank
@vodafoneuk

Top Tweeters
Top Tweeters in Entire Graph:
@airtel_presence
@americanair
@nosqldigest
@united
@delta
@southwestair
@ottlegalrebels
@chidambara09
@jetblue
@teamnike

Top Tweeters in G1:
@mikelehroza
@brainzooming
@mediarings
@digitl_mrkting
@imacsweb
@ittechbuz
@amruthasuri
@jobinindia
@cptbookings
@uxfeedbacknews

Top Tweeters in G2:
@hulu_support
@marshacollier
@kingsfanone
@forbes
@soncabral
@marcbowers7
@ipfconline1
@serve4impact
@allipolin
@ricardo_ik_ahau

Top Tweeters in G3:
@southwestair
@usatoday
@yahoofinance
@viragshah4
@billquiseng
@heb
@colinshaw_cx
@flavmartins
@deniseleeyohn
@scottmckain

Top Tweeters in G4:
@toptechin2019
@lightifyco1
@abhinavpoonia
@runmgd
@vitoshamedia
@seoppcuk
@netclubj1
@robinheed
@bubbles4tw
@trevoryoung

Top Tweeters in G5:
@teamnike
@machinelearn_d
@asos
@eircare
@macys
@paolofabrizio71
@briansolis
@mycustomer
@danielal007
@conor_pope

Top Tweeters in G6:
@entwistletx
@cathcervoni
@apollineadiju
@jimmarous
@entrepreneurind
@fadouce
@raconteur
@deeplearn007
@finovate
@finteched

Top Tweeters in G7:
@nosqldigest
@chidambara09
@santchiweb
@moneycontrolcom
@pardoe_ai
@vcloud_storage
@verizonfios
@dbsbank
@imbankke
@cisco

Top Tweeters in G8:
@walmart
@designthinkbot
@google
@cmswire
@target
@vizworld
@custexpworld
@kyle2usuccess
@sprintbaseb
@sap_cx

Top Tweeters in G9:
@genesys
@miacontent_1
@callcentrehelp
@stevendawsonsd
@yahoo_japan_pr
@nehal321
@callminer
@brendanrd
@pistolprce
@dklimpel

Top Tweeters in G10:
@vodafoneuk
@askhalifaxbank
@timothy_hughes
@roshaundadgreen
@juliabramble
@ddforyou
@olilince
@cybergeak
@prosper_kenn
@digitalleadtim


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