The graph represents a network of 4,033 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 22 September 2019 at 04:47 UTC.
The requested start date was Sunday, 22 September 2019 at 00:01 UTC and the maximum number of days (going backward) was 14.
The maximum number of tweets collected was 5,000.
The tweets in the network were tweeted over the 2-day, 3-hour, 25-minute period from Wednesday, 18 September 2019 at 13:09 UTC to Friday, 20 September 2019 at 16:35 UTC.
Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.
There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".
The graph is directed.
The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Author Description
Vertices : 4033
Unique Edges : 5037
Edges With Duplicates : 2646
Total Edges : 7683
Number of Edge Types : 3
Tweet : 2037
Mentions : 5550
Replies to : 96
Self-Loops : 2037
Reciprocated Vertex Pair Ratio : 0.0569993448351168
Reciprocated Edge Ratio : 0.107851239669421
Connected Components : 976
Single-Vertex Connected Components : 556
Maximum Vertices in a Connected Component : 2097
Maximum Edges in a Connected Component : 5171
Maximum Geodesic Distance (Diameter) : 18
Average Geodesic Distance : 6.04856
Graph Density : 0.000297643646267499
Modularity : 0.602425
NodeXL Version : 1.0.1.419
Top Domains
Top Word Pairs in Tweet in Entire Graph:
[492] customer,experience [467] gt,gt [285] #cx,#customerexperience [207] #customerexperience,#cx [132] #ux,#cx [124] customer,service [114] #cx,#custserv [89] check,out [88] find,out [86] learn,more Top Word Pairs in Tweet in G1:
[322] gt,gt [71] mikequindazzi,gt [55] gt,#ai [55] #ai,#chatbots [54] 85,#customer [54] #customer,interactions [54] interactions,done [54] done,without [54] without,touch [54] touch,2020 Top Word Pairs in Tweet in G2:
[95] gt,gt [92] customer,experience [57] #cx,#custserv [56] #cx,#customerexperience [54] gt,#cx [48] #customerexperience,#cx [39] customer,service [31] #custserv,#contactcenter [30] register,now [28] now,gt Top Word Pairs in Tweet in G3:
[70] customer,experience [63] #custexp,#cx [29] customer,service [20] #cx,#custexp [20] financialbrand,#cx [19] use,data [19] data,better [19] better,serve [19] serve,customer [19] customer,financialbrand Top Word Pairs in Tweet in G4:
[12] constellationr,cc [12] cc,rwang0 [11] rwang0,valaafshar [11] valaafshar,#cx [11] #cx,#sales [11] importance,customer [11] customer,journey [11] journey,map [11] map,create [11] create,one Top Word Pairs in Tweet in G5:
[33] customer,experience [16] #cx,#customerexperience [11] free,webinar [11] webinar,learn [10] gt,gt [9] #cx,#ux [8] experience,#cx [8] focus,customer [8] join,panel [8] panel,experts Top Word Pairs in Tweet in G6:
[16] customer,experience [8] #cx,#custserv [6] experience,isn [6] isn,t [6] t,survey [6] survey,tool [6] tool,training [6] training,class [6] class,fleeting [6] fleeting,moment Top Word Pairs in Tweet in G7:
[43] #cx,#customerexperience [33] #customerexperience,#cx [28] customer,experience [23] #cx,#custexp [11] put,negative [10] october,8 [10] 8,9 [10] negative,customer [10] customer,feedback [10] feedback,work Top Word Pairs in Tweet in G8:
[17] e,book [12] genesys,#cx [12] contact,center [10] #cx,five9 [9] customer,service [8] gt,gt [8] trends,#cx [7] #ai,bots [7] descargue,e [7] #cx,#five9cxsummit Top Word Pairs in Tweet in G9:
[18] #cx,#customerexperience [12] #userexperience,#cx [11] #ux,#userexperience [10] customer,experience [9] #cx,strategy [8] #cx,new [8] create,great [8] #ux,#cx [7] kelly,brennan [7] sitecore,commerce Top Word Pairs in Tweet in G10:
[43] companies,manage [43] manage,business [43] business,future [43] future,needs [43] needs,#frictionless [43] #frictionless,focused [40] mvollmer1,companies [36] focused,#customerexperience [27] #customerexperience,#cx [19] #cx,#customerexperience Top Replied-To in Entire Graph:
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Top Mentioned in Entire Graph:
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Top Tweeters in Entire Graph:
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