#cx, Twitter, 9/30/2019 5:19:26 AM, 211372


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#cx_2019-09-29_21-46-25.xlsx
#cx_2019-09-29_21-46-25.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
September 30, 2019
Short Description:
#cx via NodeXL http://bit.ly/2otceqW
@softclouds
@jeannebliss
@mikequindazzi
@dgingiss
@forbes
@antgrasso
@fisher85m
@kirkdborne
@andrewincontact
@ronald_vanloon

Top hashtags:
#cx
#customerexperience
#ai
#ux
#bigdata
#digitaltransformation
#analytics
#iot
#marketing

Description:
Description
The graph represents a network of 3,775 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Monday, 30 September 2019 at 04:47 UTC.

The requested start date was Sunday, 29 September 2019 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 2-day, 14-hour, 39-minute period from Thursday, 26 September 2019 at 09:21 UTC to Sunday, 29 September 2019 at 00:01 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 3775
Unique Edges : 4708
Edges With Duplicates : 2745
Total Edges : 7453
Number of Edge Types : 3
Mentions : 5366
Tweet : 1997
Replies to : 90
Self-Loops : 1997
Reciprocated Vertex Pair Ratio : 0.0434189588542851
Reciprocated Edge Ratio : 0.0832244008714597
Connected Components : 896
Single-Vertex Connected Components : 506
Maximum Vertices in a Connected Component : 1863
Maximum Edges in a Connected Component : 4674
Maximum Geodesic Distance (Diameter) : 17
Average Geodesic Distance : 5.508234
Graph Density : 0.000322176481116878
Modularity : 0.58417
NodeXL Version : 1.0.1.419

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[88] https://twinybots.ch/
[40] https://www.datasciencecentral.com/profiles/blogs/discover-how-machine-learning-can-solve-finance-industry
[28] https://www.myfrugalbusiness.com/2016/11/strategies-managing-customer-relationships.html
[26] -
[24] https://mopinion.com/what-is-the-customer-experience-gap/
[24] https://www.youtube.com/watch?v=0HPdoCjdmyY&utm_campaign=FY20Q3_RE_FR_DevOps

[24] Rex
[24] 2019&utm_content=101961691&utm_medium=social&utm_source=twitter&hss_channel=tw-14296525
[21] https://www.cmswire.com/customer-experience/what-the-future-holds-for-customer-support/
[19] https://www.cmswire.com/digital-experience/what-comes-next-for-chatbots-and-customer-experience/?utm_content=101961204&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887

Top URLs in Tweet in G1:
[15] https://mopinion.com/what-is-the-customer-experience-gap/
[10] https://mopinion.com/state-of-customer-experience-cx/
[8] https://twinybots.ch/
[8] https://www.amazon.co.uk/dp/B07SWH9MFF
[6] https://www.mitel.com/solutions/business-need/call-center-customer-experience?utm_source=twitter&utm_medium=social&utm_campaign=Contact+Center,CX,product&utm_term=&utm_content=
[5] https://bradenkelley.com/thought-leadership/quote-posters/
[5] https://www.letslinc.com/wp-content/uploads/2017/07/Linc_Brand-Garage_Customer-Service-and-AI-Report.pdf?utm_content=bufferc2e07&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[5] http://marketplace.mopinion.com/survey-templates/embedded-survey-yes-no-website-content/
[5] https://mopinion.com/customer-experience-cx-survey-questions/
[5] https://mopinion.com/why-the-customer-experience-should-be-your-main-focus-this-year/

Top URLs in Tweet in G2:
[58] https://twinybots.ch/
[17] https://www.cmswire.com/customer-experience/what-the-future-holds-for-customer-support/
[13] https://www.socialmediatoday.com/news/6-of-the-best-ways-to-improve-customer-experience-infographic/563643/?utm_content=101843026&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[12] https://www.customerbliss.com/dont-make-customers-do-extra-work/
[12] https://moz.com/blog/building-better-customer-experiences?utm_sq=fzm02bls66&utm_source=Twitter&utm_medium=social&utm_campaign=CXintersect&utm_content=CustomerExperience
[12] https://www.cmswire.com/digital-experience/what-comes-next-for-chatbots-and-customer-experience/?utm_content=101961204&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[10] https://www.customerbliss.com/state-of-cx-3-important-stats-you-need-to-know/
[9] https://cx-journey.com/2019/09/do-customers-really-want-to-be-in-control.html
[9] http://customerservicedaily.com
[9] https://www.cmswire.com/customer-experience/delivering-customer-experience-in-the-supply-chain/?utm_content=101958228&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887

Top URLs in Tweet in G3:
[32] https://www.datasciencecentral.com/profiles/blogs/discover-how-machine-learning-can-solve-finance-industry
[14] https://www.salesforce.com/blog/2019/08/marketers-customer-experience-ai.html
[10] https://econsultancy.com/data-is-eating-the-world-how-data-is-reshaping-business-in-the-networked-economy/
[10] https://www.letslinc.com/wp-content/uploads/2017/07/Linc_Brand-Garage_Customer-Service-and-AI-Report.pdf?utm_content=bufferc2e07&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[10] https://builtin.com/artificial-intelligence/ai-in-banking
[10] http://b2c.news/2MnTYX
[7] https://www.forbes.com/sites/forbestechcouncil/2019/09/26/customer-experience-management-is-all-in-the-analytics/amp/
[7] https://www.growth-hackers.net/digital-marketing-tips-for-startups/
[6] https://www.forbes.com/sites/kateharrison/2019/01/20/5-ways-artificial-intelligence-can-improve-your-marketing-plus-10-provider-suggestions/
[5] https://searcherp.techtarget.com/opinion/A-glimpse-into-the-future-of-AI-enterprise-applications

Top URLs in Tweet in G4:
[2] https://www.forbes.com/sites/forbestechcouncil/2019/09/26/customer-experience-management-is-all-in-the-analytics/?utm_content=101997697&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853#35eb7c4910d8
[2] https://www.forbes.com/sites/dangingiss/2019/07/27/why-subjective-marketing-decisions-can-lead-to-a-poor-customer-experience/?utm_content=101961556&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887#5019c3d7408f
[1] https://www.forbes.com/sites/blakemorgan/2019/09/24/50-stats-that-prove-the-value-of-customer-experience/
[1] https://www.forbes.com/sites/forbestechcouncil/2019/09/27/want-to-satisfy-your-customers-focus-on-digital-transformation-and-on-your-employees/?utm_content=102022031&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853#1befb4e04cb1
[1] https://www.socialmediatoday.com/news/6-of-the-best-ways-to-improve-customer-experience-infographic/563643/?utm_content=101843026&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[1] https://www.cmswire.com/digital-experience/what-comes-next-for-chatbots-and-customer-experience/?utm_content=101961204&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[1] https://www.getfeedback.com/blog/poor-csat-score/?utm_campaign=coschedule&utm_source=twitter&utm_medium=jaybaer&utm_content=What
[1] to
[1] Do
[1] if

Top URLs in Tweet in G5:
[8] https://www.forbes.com/sites/gilpress/2019/09/25/ai-stats-news-chatbots-lead-to-80-sales-decline-satisfied-customers-and-fewer-employees/
[6] https://smallbiztrends.com/2019/09/ivr-statistics.html
[3] https://www.genesys.com/resources/the-us-customer-experience-decision-makers-guide-2019-20?utm_source=twitter&utm_medium=organicsocial&utm_campaign=genesys&utm_content=1564430461
[3] https://www.vonage.com/business/resources/newsroom/press-releases/vonage-research-reveals-ivr-horror-costs-businesses-262-per-customer-each-year/?CMP=SOC-ORG-VONAGE-TW-NATIVE-CONTACTCENTER-OTHER&linkId=74336101
[2] https://www.vonage.com/business/perspectives/mortgage-buddy-ai-finance/?CMP=SOC-ORG-NEXMO-TW-NATIVE-APIS-FINANCE&linkId=74288184
[2] https://twitter.com/jtwatkin/status/1177231841981427712
[2] https://www.uctoday.com/contact-centre/vonage-reveals-ivr-horror-cost-to-business/
[2] https://www.uctoday.com/contact-centre/types-of-agent-augmentation-you-should-know/
[2] https://www.uctoday.com/contact-centre/ccaas/lowell-future-proofs-communications-with-genesys/
[2] https://www.kakaposystems.com/event/building-an-email-queue-in-2-minutes-live/

Top URLs in Tweet in G6:
[23] https://www.youtube.com/watch?v=0HPdoCjdmyY&utm_campaign=FY20Q3_RE_FR_DevOps

[23] Rex
[23] 2019&utm_content=101961691&utm_medium=social&utm_source=twitter&hss_channel=tw-14296525
[7] https://finance.yahoo.com/news/hedge-funds-never-bullish-nio-151849242.html
[6] https://www.topdog-inc.com/Search-Jobs/#!/apply
[6] https://blog.sagiton.pl/en/advantages-of-12-microservices-for-developing-your-application/
[5] https://thefinancialbrand.com/88515/banking-product-development-design/
[5] https://www.datasciencecentral.com/profiles/blogs/discover-how-machine-learning-can-solve-finance-industry
[2] https://www.letslinc.com/wp-content/uploads/2017/07/Linc_Brand-Garage_Customer-Service-and-AI-Report.pdf?utm_content=bufferc2e07&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] https://www2.deloitte.com/us/en/insights/topics/digital-transformation/nine-big-shifts-business-of-technology.html

Top URLs in Tweet in G7:
[7] https://www.forbes.com/sites/forbesinsights/2019/09/26/the-secret-to-digital-transformation-in-one-chart/
[5] https://www.techradar.com/news/how-to-kick-start-digital-transformation
[4] https://www.constellationr.com/media/disruptv-episode-163-guy-marion-manny-medina-nicole-france
[4] https://www.constellationr.com/events/disruptv-episode-164-manish-goel-christopher-lochhead-holger-mueller
[3] https://www2.deloitte.com/us/en/insights/topics/digital-transformation/nine-big-shifts-business-of-technology.html
[2] https://webinar.ringcentral.com/webinar/register/8715686689311/WN_n5lhKo3JQgWMcfyVF47INQ
[1] https://searchcustomerexperience.techtarget.com/feature/Customer-personalization-relies-on-tools-tactics-metrics
[1] https://www.dimelo.com/en/blog-post/retail-technologies-customer-service?utm_content=90510484&utm_medium=social&utm_source=twitter&hss_channel=tw-922472513405321216
[1] https://techhq.com/2019/09/omnichannel-communications-customer-care-telecoms-software-best-ringcentral/?utm_content=100150367&utm_medium=social&utm_source=twitter&hss_channel=tw-922472513405321216
[1] https://www.dimelo.com/en/blog-post/exceed-customers-expectations?utm_content=83826522&utm_medium=social&utm_source=twitter&hss_channel=tw-922472513405321216

Top URLs in Tweet in G8:
[5] https://go.forrester.com/future-of-cx/?utm_source=twitter&utm_medium=ppc&utm_campaign=futureofcx
[2] https://go.forrester.com/blogs/2018-marked-20-years-of-customer-experience-research-at-forrester/
[2] https://mktg.forrester.com/future-of-cx-webinar?utm_source=twitter&utm_medium=social&utm_content=100000955708907&utm_campaign=futureofcx&linkId=100000008147595
[2] https://www.adweek.com/brand-marketing/3-ways-cx-is-about-to-drastically-change/
[1] https://go.forrester.com/future-of-cx/?utm_source=twitter&utm_medium=social&utm_content=100000963827135&utm_campaign=futureofcx&linkId=100000008182940
[1] https://go.forrester.com/future-of-cx/?utm_source=twitter&utm_medium=social&utm_content=100000915697431&utm_campaign=futureofcx&linkId=100000007961413
[1] https://go.forrester.com/future-of-cx?utm_source=twitter&utm_medium=social&utm_content=100000957193573&utm_campaign=futureofcx&linkId=100000008064344
[1] http://go.experian.com/IM-20-EM-AA-FintechTrendseBook
[1] https://go.forrester.com/blogs/the-uks-digital-banks-are-giving-established-banks-a-run-for-their-money/
[1] https://www.prophet.com/relevantbrands-2019/united-kingdom/

Top URLs in Tweet in G9:
[3] https://air.events/#tickets
[3] https://air.events
[2] https://www2.deloitte.com/de/de/pages/technology/articles/customer-experience-transformation.html?id=de:2sm:3tw:4dcom_share:5awa:6dcom:technology
[2] https://www.youtube.com/watch?v=v9aCwMfJNfA

[2] https://www.youtube.com/watch?v=fCy4wtd_mUg

[2] https://air.events/
[1] https://www.antonsten.com/uxstrategy/
[1] https://www.cbinsights.com/research/store-tech-future-trends/
[1] https://www.forbes.com/sites/blakemorgan/2019/07/29/the-20-best-customer-experience-metrics-for-your-business/
[1] https://www.forbes.com/sites/forbesmarketplace/2019/09/13/why-this-ceo-says-companies-should-treat-customer-experience-as-a-product/

Top URLs in Tweet in G10:
[6] &
[6] payments
[5] Business
[4] https://marketing.trustid.com/acton/attachment/32513/f-83c6d0d2-2282-4873-9dbc-d4659d073824/1/-/-/-/-/CCW
[4] Special
[4] Report
[4] 2019.pdf?utm_source=twitter&utm_medium=post&utm_campaign=report
[3] Analytics.Digital
[3] Financial
[3] https://www.mckinsey.com/~/media/mckinsey/industries/financial

Top Domains
Top Domains in Tweet in Entire Graph:
[181] forbes.com
[178] linkedin.com
[173] twitter.com
[144] okt.to
[109] cmswire.com
[101] mopinion.com
[88] twinybots.ch
[53] customerthink.com
[50] myfrugalbusiness.com
[47] dy.si

Top Domains in Tweet in G1:
[93] okt.to
[71] linkedin.com
[60] mopinion.com
[31] customerthink.com
[29] twitter.com
[23] forbes.com
[23] cmswire.com
[15] co.uk
[13] instagram.com
[9] interaction-design.org

Top Domains in Tweet in G2:
[70] forbes.com
[58] twinybots.ch
[56] cmswire.com
[52] twitter.com
[35] mycustomer.com
[31] customerbliss.com
[17] customerthink.com
[16] dy.si
[16] mopinion.com
[15] cx-journey.com

Top Domains in Tweet in G3:
[33] datasciencecentral.com
[22] forbes.com
[15] growth-hackers.net
[14] twitter.com
[14] salesforce.com
[13] karlsmith.info
[10] econsultancy.com
[10] letslinc.com
[10] builtin.com
[10] b2c.news

Top Domains in Tweet in G4:
[6] forbes.com
[1] socialmediatoday.com
[1] cmswire.com
[1] getfeedback.com
[1] jcurvedigital.com
[1] radian6.com
[1] dy.si

Top Domains in Tweet in G5:
[41] genesys.com
[12] vonage.com
[9] forbes.com
[8] uctoday.com
[6] smallbiztrends.com
[4] shp.so
[4] postbeyond.com
[3] kakaposystems.com
[3] okt.to
[2] twitter.com

Top Domains in Tweet in G6:
[23] youtube.com
[7] yahoo.com
[6] topdog-inc.com
[6] sagiton.pl
[5] thefinancialbrand.com
[5] datasciencecentral.com
[4] forbes.com
[2] medium.com
[2] weforum.org
[2] letslinc.com

Top Domains in Tweet in G7:
[9] constellationr.com
[7] forbes.com
[6] techtarget.com
[5] techradar.com
[5] ringcentral.com
[5] tiffanibova.com
[3] deloitte.com
[3] dimelo.com
[3] twitter.com
[2] faveeo.com

Top Domains in Tweet in G8:
[15] forrester.com
[4] adweek.com
[3] forbes.com
[2] ey.com
[2] t.co
[1] experian.com
[1] prophet.com
[1] ben-evans.com
[1] ebaclearing.eu
[1] bain.com

Top Domains in Tweet in G9:
[8] air.events
[5] youtube.com
[3] forbes.com
[3] twitter.com
[2] deloitte.com
[2] benzinga.com
[2] canidium.com
[2] ow.ly
[2] creativevirtual.com
[1] antonsten.com

Top Domains in Tweet in G10:
[54] linkedin.com
[6] cognizant.com
[5] trustid.com
[5] forbes.com
[5] twitter.com
[3] mckinsey.com
[2] globaldigitalfashion.com
[2] customerthink.com
[2] internationalbanker.com
[2] journaldunet.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[3994] cx
[944] customerexperience
[687] ai
[362] ux
[341] bigdata
[262] digitaltransformation
[254] analytics
[229] iot
[221] marketing
[218] digital



Top Hashtags in Tweet in G1:
[826] cx
[181] customerexperience
[64] contactcenter
[62] ux
[56] customer
[42] experience
[41] ai
[40] marketing
[40] customerservice
[37] custserv

Top Hashtags in Tweet in G2:
[772] cx
[270] customerexperience
[142] custexp
[84] ctlcx
[73] custserv
[56] marketing
[43] ai
[29] cxday2019
[29] technology
[26] chatbots

Top Hashtags in Tweet in G3:
[337] cx
[216] ai
[188] bigdata
[117] digitaltransformation
[111] ux
[82] machinelearning
[75] iot
[62] datascience
[62] digital
[56] customerexperience

Top Hashtags in Tweet in G4:
[79] cx
[46] customerexperience
[28] innovation
[26] smartcities
[21] ux
[16] digitaltransformation
[15] userexperience
[14] designthinking
[7] relevance19
[6] design

Top Hashtags in Tweet in G5:
[120] cx
[15] ivr
[12] ai
[10] customerexperience
[10] cctr
[8] cc
[7] omnichannel
[7] webinar
[7] ccaas
[6] retail

Top Hashtags in Tweet in G6:
[57] cx
[49] ai
[44] data
[41] fintech
[27] innovation
[27] bigdata
[25] mainframe
[25] devops
[24] tech
[24] machinelearning

Top Hashtags in Tweet in G7:
[42] cx
[18] digitaltransformation
[10] customerexperience
[9] sales
[8] disruptv
[7] ai
[6] innovation
[5] futureofwork
[4] webinar
[3] emergingtechnologies

Top Hashtags in Tweet in G8:
[61] cx
[9] banking
[9] finserv
[9] ai
[8] fintech
[8] innovation
[5] data
[5] technology
[5] customerexperience
[4] futureofcx

Top Hashtags in Tweet in G9:
[47] cx
[19] ai
[16] customerexperience
[13] robotics
[7] sapiostartups
[7] intoai
[7] ml
[6] digitaltransformation
[6] startup
[5] sap

Top Hashtags in Tweet in G10:
[176] ai
[128] cx
[107] analytics
[92] iot
[87] insurtech
[83] bigdata
[76] digital
[74] insurance
[68] rpa
[61] dx

Top Words
Top Words in Tweet in Entire Graph:
[4970] Words in Sentiment List#1: Positive
[1301] Words in Sentiment List#2: Negative
[12] Words in Sentiment List#3: Angry/Violent
[112247] Non-categorized Words
[118518] Total Words
[3993] #cx
[1323] gt
[1264] customer
[944] #customerexperience
[751] experience

Top Words in Tweet in G1:
[826] #cx
[279] gt
[219] customer
[181] #customerexperience
[127] experience
[98] customers
[75] more
[70] s
[64] #contactcenter
[63] cx

Top Words in Tweet in G2:
[771] #cx
[354] customer
[270] #customerexperience
[213] experience
[142] #custexp
[120] customers
[84] #ctlcx
[77] best
[76] cx
[73] #custserv

Top Words in Tweet in G3:
[797] gt
[337] #cx
[228] mikequindazzi
[216] #ai
[188] #bigdata
[123] customer
[117] #digitaltransformation
[111] #ux
[108] antgrasso
[96] fisher85m

Top Words in Tweet in G4:
[79] #cx
[46] #customerexperience
[29] enricomolinari
[28] #innovation
[26] julez_norton
[26] airport's
[26] baggage
[26] service
[26] 5
[26] stars

Top Words in Tweet in G5:
[120] #cx
[49] genesys
[34] customers
[31] customer
[23] blog
[21] read
[17] experience
[15] #ivr
[13] improve
[12] #ai

Top Words in Tweet in G6:
[58] gt
[57] #cx
[49] #ai
[49] compuware
[44] #data
[41] #fintech
[36] ume_kyd
[29] video
[28] see
[27] #innovation

Top Words in Tweet in G7:
[42] #cx
[18] #digitaltransformation
[14] dhinchcliffe
[12] customer
[11] cc
[11] valaafshar
[10] #customerexperience
[9] improve
[9] here
[9] #sales

Top Words in Tweet in G8:
[61] #cx
[34] forrester
[20] gt
[14] shift
[12] find
[12] s
[11] out
[10] customer
[9] new
[9] #banking

Top Words in Tweet in G9:
[47] #cx
[19] sap
[19] #ai
[17] conference
[16] #customerexperience
[13] #robotics
[13] expo
[12] customer
[11] tech
[9] experience

Top Words in Tweet in G10:
[178] #ai
[128] #cx
[107] #analytics
[97] nextgeninsure
[92] #iot
[87] #insurtech
[83] #bigdata
[76] #digital
[74] #insurance
[68] #rpa

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[801] gt,gt
[498] customer,experience
[300] #customerexperience,#cx
[255] #cx,#customerexperience
[127] #ux,#cx
[118] mikequindazzi,gt
[115] gt,#cx
[111] improve,#cx
[105] #ai,#analytics
[98] customer,service

Top Word Pairs in Tweet in G1:
[155] gt,gt
[86] customer,experience
[80] gt,#cx
[70] #customerexperience,#cx
[51] #cx,#customerexperience
[40] #customer,#experience
[31] #cx,#contactcenter
[30] customer,service
[29] quality,management
[26] #ux,#cx

Top Word Pairs in Tweet in G2:
[160] customer,experience
[89] #customerexperience,#cx
[66] #custexp,#cx
[54] #cx,#customerexperience
[32] customer,service
[27] customer,experiences
[25] experience,management
[25] improve,customer
[23] #cx,#custexp
[22] ways,improve

Top Word Pairs in Tweet in G3:
[519] gt,gt
[100] mikequindazzi,gt
[75] now,complex
[74] complex,moves
[74] moves,quickly
[74] quickly,offer
[74] offer,value
[74] value,relevance
[74] relevance,first
[74] first,party

Top Word Pairs in Tweet in G4:
[27] #customerexperience,#cx
[26] airport's,baggage
[26] baggage,service
[26] service,5
[26] 5,stars
[26] stars,ty
[26] ty,gigadgets_
[26] gigadgets_,enricomolinari
[26] enricomolinari,#smartcities
[26] #smartcities,#innovation

Top Word Pairs in Tweet in G5:
[20] genesys,blog
[10] improve,#cx
[9] read,seven
[9] seven,opportunities
[9] opportunities,improve
[9] #cx,omnichannel
[9] omnichannel,genesys
[9] #cctr,#cx
[8] find,out
[8] ai,stats

Top Word Pairs in Tweet in G6:
[33] gt,gt
[25] watch,video
[25] video,see
[25] see,societe
[25] societe,generale
[25] generale,drives
[25] drives,#mainframe
[25] #mainframe,#devops
[25] #devops,compuware
[25] compuware,topaz

Top Word Pairs in Tweet in G7:
[9] #cx,#sales
[7] secret,#digitaltransformation
[7] #digitaltransformation,one
[7] one,chart
[7] chart,take
[7] take,added
[7] added,approaches
[7] approaches,methods
[6] improve,#cx
[6] lnfrance,constellationr

Top Word Pairs in Tweet in G8:
[18] forrester,#cx
[13] gt,gt
[11] find,out
[8] customer,experience
[7] #cx,undergo
[7] undergo,fundamental
[7] fundamental,shift
[7] shift,enabled
[7] enabled,new
[7] new,technologies

Top Word Pairs in Tweet in G9:
[13] #ai,#robotics
[13] conference,expo
[7] #robotics,#cx
[7] #cx,tech
[7] tech,conference
[6] #robotics,conference
[6] 31st,oct
[5] customer,experience
[5] #customerexperience,#cx
[5] another,brilliant

Top Word Pairs in Tweet in G10:
[97] #ai,#analytics
[86] #analytics,#insurtech
[66] #insurtech,#insurance
[65] #insurance,#iot
[64] #iot,#digital
[63] #bigdata,#rpa
[62] #digital,#bigdata
[62] #rpa,#cx
[61] #cx,#dx
[57] #dx,#crm

Top Replied-To
Top Replied-To in Entire Graph:
@centurylink
@vickiboaden
@avaya
@sap_cx
@lorikirklandum
@zkerravala
@david_kjohnson
@debbieszumylo
@adrianswinscoe
@davidgoldberg

Top Replied-To in G2:
@centurylink
@david_kjohnson
@zkerravala
@sap_cx
@lorikirklandum
@debbieszumylo
@adrianswinscoe
@chiprbell
@gartner
@sueduris

Top Replied-To in G4:
@jsgnow
@joannmoretti

Top Replied-To in G5:
@avaya
@micahsolomon
@genesys

Top Replied-To in G8:
@pwcdigital

Top Replied-To in G9:
@davidgoldberg
@gartner_inc

Top Mentioned
Top Mentioned in Entire Graph:
@mikequindazzi
@antgrasso
@nextgeninsure
@fisher85m
@kirkdborne
@forbes
@centurylink
@genesys
@forrester
@ronald_vanloon

Top Mentioned in G1:
@maxfrances1
@plumvoice
@intell_dialogue
@go_moxie
@adobepartner
@vaimoglobal
@systemware

Top Mentioned in G2:
@centurylink
@forbes
@hyken
@jeannebliss
@annettefranz
@cmswire
@stephaniethum
@softclouds
@jiyoob
@bethardcx

Top Mentioned in G3:
@mikequindazzi
@antgrasso
@fisher85m
@kirkdborne
@ipfconline1
@startgrowthhack
@ronald_vanloon
@jonathanaufray
@andi_staub
@andrewincontact

Top Mentioned in G4:
@enricomolinari
@julez_norton
@gigadgets_
@alvinfoo
@360insights
@kashthefuturist
@shadraza1
@diof
@jaybaer
@andi_staub

Top Mentioned in G5:
@genesys
@evankirstel
@nexmo
@vonage
@axonify
@retaildive
@uctodaynews
@smallbiztrends
@mmguta
@tbates71

Top Mentioned in G6:
@ume_kyd
@compuware
@devopsre
@financialbrand
@photoninfotech
@officialmining
@mercia_plc
@technation
@voxpopme
@stevecocheo

Top Mentioned in G7:
@dhinchcliffe
@valaafshar
@rgareiss
@constellationr
@ringcentral
@lnfrance
@rwang0
@guy_marion
@brightbackio
@medinism

Top Mentioned in G8:
@forrester
@mikequindazzi
@forbes
@adweek
@lisalacy
@pimcore
@ajglawrie
@eynews
@temelkahyaoglu
@groupofanalysts

Top Mentioned in G9:
@sap
@sap_io
@qopius
@sap_cx
@info_mishipay
@gartner_inc
@blakemichellem
@sapfrance
@cxtechevent
@svenesser

Top Mentioned in G10:
@nextgeninsure
@cognizant
@nicolas2pinto
@mikec_nh
@fisher85m
@isandlerpdx
@matthewokane
@richardeudes
@smalbizsuccess
@fredstaceyaincx

Top Tweeters
Top Tweeters in Entire Graph:
@cas_2050001283
@amazonhelp
@movistararg
@americanair
@arkangelscrap
@ns_online
@jal_official_jp
@piyuanker12
@united
@nosqldigest

Top Tweeters in G1:
@cas_2050001283
@kobmaxqueen
@iam__network
@sitesirius
@analyticaglobal
@uscarsforsale
@thekaushalsoni
@ankitc265
@logz05
@derickson

Top Tweeters in G2:
@applesupport
@dancas2
@jbboats
@chidambara09
@lorimoreno
@sam___hurley
@jeffbullas
@london_lady
@nomoreslaves
@gezgintrk

Top Tweeters in G3:
@arkangelscrap
@gamergeeknews
@itknowingness
@machinelearnflx
@marshacollier
@akwyz
@nancyrubin
@gonzalobarria
@toyotaequipment
@meghanmbiro

Top Tweeters in G4:
@swissbusiness
@datachick
@gvalan
@kuriharan
@drferdowsi
@sleimanskaf
@leimer
@rtehrani
@digitalogi
@topcybernews

Top Tweeters in G5:
@piyuanker12
@evankirstel
@richsimmondsza
@colorstreamedia
@padididit
@thehipposhoe
@yourwinner
@domingonarvaez1
@smallbiztrends
@wiomax_pa

Top Tweeters in G6:
@nosqldigest
@santchiweb
@calcaware
@machine_ml
@manifattura40
@cleardiff
@jimmarous
@msarozz
@acctravel
@chris_skinner

Top Tweeters in G7:
@valaafshar
@rwang0
@holgermu
@arsalanakhan
@airport_fra
@gazzema
@constellationr
@alanlepo
@dhinchcliffe
@kidehen

Top Tweeters in G8:
@benedictevans
@ralexjimenez
@adweek
@mailchimp
@isabellajonescl
@softnet_search
@jeffkreisler
@freshbooks
@clark_robotics
@loseit

Top Tweeters in G9:
@jctoyzhut
@javierspanic
@bryankramer
@custexpworld
@jeffreyhayzlett
@wswmuc
@hemanthbasrur
@futurism
@rtouchpoints
@thegrok

Top Tweeters in G10:
@cybersec_feeds
@sajid_monsoori
@femtech_
@gdpr25thmay18
@thomashilbig2
@bigdata_fr
@fca_hq
@sassoftware
@cognizant
@edgeiotai


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