#cx, Twitter, 11/3/2019 5:25:03 AM, 215081


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#cx_2019-11-02_21-46-24.xlsx
#cx_2019-11-02_21-46-24.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
November 03, 2019
Short Description:
#cx via NodeXL http://bit.ly/2NDlVvB
@softclouds
@forbes
@mikequindazzi
@jeannebliss
@forrester
@lindagrass0
@salesforce
@ronald_vanloon
@oraclecx
@evankirstel

Top hashtags:
#cx
#customerexperience
#ai
#digitaltransformation
#ux
#iot
#custexp
#custserv
#data

Description:
Description
The graph represents a network of 3,942 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 03 November 2019 at 04:47 UTC.

The requested start date was Sunday, 03 November 2019 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 2-day, 4-hour, 24-minute period from Wednesday, 30 October 2019 at 11:14 UTC to Friday, 01 November 2019 at 15:39 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 3942
Unique Edges : 5082
Edges With Duplicates : 2529
Total Edges : 7611
Number of Edge Types : 3
Mentions : 5696
Tweet : 1820
Replies to : 95
Self-Loops : 1820
Reciprocated Vertex Pair Ratio : 0.0416932567538822
Reciprocated Edge Ratio : 0.0800490095977129
Connected Components : 934
Single-Vertex Connected Components : 541
Maximum Vertices in a Connected Component : 1954
Maximum Edges in a Connected Component : 4875
Maximum Geodesic Distance (Diameter) : 17
Average Geodesic Distance : 5.633054
Graph Density : 0.000315215125794459
Modularity : 0.609887
NodeXL Version : 1.0.1.421
Data Import : The graph represents a network of 3,942 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 03 November 2019 at 04:47 UTC.

The requested start date was Sunday, 03 November 2019 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 2-day, 4-hour, 24-minute period from Wednesday, 30 October 2019 at 11:14 UTC to Friday, 01 November 2019 at 15:39 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : #cx
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Followers

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[61] https://datasparq.co.uk/
[43] -
[36] https://twinybots.ch/
[18] https://www.constellationr.com/blog-news/why-im-cdp-skepticand-what-we-need-instead
[18] https://www.rbrlondon.com/bt
[17] https://avtex.com/articles/how-to-provide-cx-treats-scary-stories-from-dan-gingiss
[16] https://builtin.com/artificial-intelligence/ai-in-banking
[14] https://www.constellationr.com/research/c3ai-speeds-digital-transformation-driven-ai-and-iot-applications
[13] https://www.cmswire.com/customer-experience/have-a-bad-customer-experience-reputation-own-it-and-other-advice/
[13] https://www.salesforce.com/blog/2018/12/what-is-the-fourth-industrial-revolution-4IR

Top URLs in Tweet in G1:
[12] https://twinybots.ch/
[7] http://mopinion.com/top-digital-customer-experience-cx-trends-for-2019/?utm_content=buffer0fd24&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[7] http://mopinion.com/state-of-customer-experience-cx/?utm_content=buffer44cd0&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[7] http://mopinion.com/new-website-5-reasons-to-start-with-customer-feedback-right-away/?utm_content=bufferfde52&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[7] http://mopinion.com/what-is-the-customer-experience-gap/?utm_content=bufferaf23a&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[4] -
[4] https://cloudwars.co/attention-salesforce-sap-cx-revenue-surges/
[4] https://www.mycustomer.com/customer-experience/voice-of-the-customer/seven-proven-ways-to-improve-nps
[3] https://www.cmswire.com/customer-experience/have-a-bad-customer-experience-reputation-own-it-and-other-advice/
[3] http://www.collaborat.com

Top URLs in Tweet in G2:
[56] https://datasparq.co.uk/
[16] https://builtin.com/artificial-intelligence/ai-in-banking
[12] https://www.salesforce.com/blog/2018/12/what-is-the-fourth-industrial-revolution-4IR
[7] https://worldretailbankingreport.com/resources/world-retail-banking-report-2019/
[6] https://medium.com/applied-data-science/every-arrow-on-this-diagram-is-a-data-science-project-775339e51828
[6] https://engage.bah.com/Article/Redirect/36c7a217-8f12-467b-b599-a66d08f09d46?uc=30185&g=956bbaa3-af3a-4e2f-8bae-d4e8726a0e49&f=84107
[5] https://www.fiverr.com/sajonofficial/do-35-background-removal-work-professionally?gig_id=106856212&utm_campaign=base_gig_show_share_1&utm_content=&utm_medium=shared&utm_source=twitter&utm_term=&view=gig
[4] https://www.ft.com/content/002335ea-ec17-11e9-a240-3b065ef5fc55?utm_content=buffere54e7&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[4] https://www.salesforce.com/blog/2019/08/marketers-customer-experience-ai.html
[3] https://www.forbes.com/sites/ronshevlin/2019/07/15/digital-platforms-are-eating-banking/?utm_content=buffer89d4c&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer#4fbcf45853cb

Top URLs in Tweet in G3:
[17] https://avtex.com/articles/how-to-provide-cx-treats-scary-stories-from-dan-gingiss
[13] https://twinybots.ch/
[11] https://cx-journey.com/2019/10/understanding-customer-mindset-with-journey-mapping.html
[6] https://www.cmswire.com/customer-experience/have-a-bad-customer-experience-reputation-own-it-and-other-advice/
[5] https://mycustomer.com/marketing/data/data-skills-deficiencies-impeding-efforts-to-improve-customer-experience
[5] https://www.mycustomer.com/service/management/who-should-own-customer-journey-mapping?platform=hootsuite
[5] https://www.mycustomer.com/customer-experience/engagement/a-customer-success-mindset-cant-save-cx-alone-but-its-a-start?platform=hootsuite
[5] https://www.customerexperienceupdate.com/go/r/0/a/11862760/e/345027?utm_source=dlvr.it&utm_medium=twitter
[5] https://www.igniteyourservice.com/post/are-service-zombies-killing-your-business
[4] http://customerservicedaily.com

Top URLs in Tweet in G4:
[6] https://customerthink.com/a-successful-customer-experience-strategy-means-keeping-it-consistent/?utm_content=104357878&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[6] https://twinybots.ch/
[3] https://www.forbes.com/sites/dangingiss/2019/10/14/with-mergers-and-acquisitions-customer-experience-key-to-success/?utm_content=104527580&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887#1531ab1f1f82
[3] https://www.forbes.com/sites/dangingiss/2019/07/27/why-subjective-marketing-decisions-can-lead-to-a-poor-customer-experience/?utm_content=101961556&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887#5019c3d7408f
[3] https://utilityweek.co.uk/customer-engagement-insight-report/?utm_source=uwtwitter&utm_medium=banner&utm_campaign=contentguru
[3] insightreport&utm_content=socialpaid
[3] https://www.cmswire.com/customer-experience/have-a-bad-customer-experience-reputation-own-it-and-other-advice/
[2] https://utilityweek.co.uk/things-just-got-personal-future-customer-experience/?utm_content=104356587&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[2] https://www.fourthsource.com/data/enhancing-customer-experience-big-data-22430?utm_content=104358692&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[2] https://personetics.com/resource_center/forrester-financial-services-firms-need-to-rethink-personalization/?utm_source=social&utm_medium=twitter&utm_campaign=forrester&utm_content=personalization

Top URLs in Tweet in G5:
[6] https://thefinancialbrand.com/89485/digitization-digitalization-engagement-strategy-customer-experience/?smedia-twt-ambsu
[3] Systems
[3] Headquarters)
[3] https://thefinancialbrand.com/89867/customer-experience-usaa-navy-federal-credit-union-personalization-amazon/?smedia-twt-ambsu
[2] https://prokarma.com/what-retail-has-learned-about-ar-since-pokemon-go/
[2] https://attendee.gotowebinar.com/register/3495390748071609869?source=Social
[2] Media
[2] US&utm_campaign=coschedule&utm_source=facebook_page&utm_medium=Noble
[2] (Americas
[2] Social

Top URLs in Tweet in G6:
[8] https://venturebeat.com/2019/10/31/customers-will-be-all-in-on-bots-in-2020-and-other-cx-predictions-vb-live/
[3] https://www.apptentive.com/blog/2019/08/13/how-to-improve-cx-with-emotional-data-fintech/?utm_source=Twitter&utm_medium=Social&utm_campaign=OS_TW_Q3_2019&utm_content=Blog_CX_for_FinTech_08.13.19
[3] https://www.cxaccelerator.com/single-post/2019/10/26/The-Greatest-Avenger-of-the-CX-Universe
[2] https://openmobiledigitalexperiencesum.splashthat.com/
[2] https://www.wholesale.telefonica.com/en/information-centre/multimedia/mobile-wholesale-services/
[2] https://twitter.com/evankirstel/status/1189642878106001408
[2] https://twitter.com/evankirstel/status/1189625849449857025
[2] https://events.incite-group.com/oms/conference-agenda.php?utm_source=Twitter&utm_medium=GROW:
[2] Social
[2] Media&utm_campaign=Website

Top URLs in Tweet in G7:
[4] https://www.taskus.com/blog/how-cx-summit-san-francisco-pushed-the-cx-industry-forward/
[3] http://m.ai
[2] https://twitter.com/AtentoCorp/status/1184413083281821696
[2] https://www.businesswire.com/news/home/20191022006013/en/TaskUs-Selects-India-Phase-Global-Expansion
[2] https://research.nelson-hall.com/blogs-webcasts/nelsonhall-blog/?avpage-views=blog&type=post&post_id=969
[2] https://www.capgemini.com/gb-en/2019/10/blockchain-a-new-era-in-utilities-customer-experience/
[2] https://www.taskus.com/blog/gaming-customer-experience/
[2] https://www.bigcommerce.com/blog/ecommerce-apps/#10-ideas-to-improve-your-apps-customer-experience
[1] https://databox.com/how-to-encourage-customers-to-write-reviews
[1] https://www.growth-hackers.net/content-management-systems-changed-business/

Top URLs in Tweet in G8:
[4] -
[3] Customer
[3] https://www.uctoday.com/contact-centre/what-is-customer-experience-a-simple-guide/
[2] https://www.uctoday.com/reviews/unified-comms-reviews/unified-communications-reviews/kakapo-systems-launch-sms-integration/
[2] https://www.uctoday.com/contact-centre/self-service-or-the-human-touch-what-do-customers-really-want/
[2] https://www.uctoday.com/unified-communications/why-exhibit-at-uc-summit-2020/
[2] https://www.uctoday.com/contact-centre/analytics/speechmatics-secures-6-35-million/
[2] https://www.uctoday.com/contact-centre/cerebri-ai-launches-cerebri-values-cx-v2/
[2] https://okt.to/GeDZgI
[2] https://twinybots.ch/

Top URLs in Tweet in G9:
[4] https://valasys.com/content-syndication-services/
[3] https://www.inc.com/young-entrepreneur-council/how-to-create-a-customer-experience-that-gets-people-talking.html
[2] https://valasys.com/services/
[2] https://www.salestechstar.com/sales-engagement/software-ag-launches-connector-for-adobes-marketo-engage-to-offer-improved-cx/
[2] https://www.inc.com/sonia-thompson/even-slightest-bit-of-friction-can-derail-your-customer-experience-here-are-2-simple-ways-to-eliminate-it.html
[1] https://valasys.com/crm-services/
[1] https://valasys.com/account-based-marketing-services/
[1] https://valasys.com/tips-for-building-b2b-marketing-campaigns/
[1] https://www.retailwire.com/discussion/are-walgreens-and-jenny-craig-a-good-fit/
[1] https://twitter.com/Range_Me/status/1189937663832248322

Top URLs in Tweet in G10:
[4] https://now.informatica.com/CX-VIP-NYC-2019.html?Source=Social-Twitter
[3] https://blogs.informatica.com/2019/10/31/20-eye-opening-statistics-about-customer-experience/
[2] https://blogs.informatica.com/2019/10/24/five-ways-b2b-marketers-can-make-a-big-impact/
[2] https://www.cloudera.com/about/events/webinars/informatica-customer-360.html?utm_source=website&utm_medium=partner&utm_term=other&utm_campaign=Informatica_AMER_Webinar_2019-11-06&cid=7012H000001ORDY&utm_content=Informatica
[2] https://www.forbes.com/sites/blakemorgan/2019/10/21/20-fresh-examples-of-customer-experience-innovation/
[2] https://blogs.mulesoft.com/biz/trends/digital-transformation-trends-shaping-2020/
[2] https://video.cube365.net/c/921753
[2] https://venturebeat.com/2019/05/25/ai-doesnt-always-need-to-be-more-human/
[1] https://twitter.com/rtehrani/status/1190214852293386240
[1] https://www.cnbc.com/2019/09/11/ibms-ginni-rometty-says-automobile-brands-are-becoming-less-important.html

Top Domains
Top Domains in Tweet in Entire Graph:
[142] twitter.com
[136] forbes.com
[114] linkedin.com
[114] okt.to
[88] co.uk
[74] mycustomer.com
[60] customerthink.com
[50] dy.si
[49] cmswire.com
[44] mopinion.com

Top Domains in Tweet in G1:
[73] linkedin.com
[63] okt.to
[40] mopinion.com
[25] customerthink.com
[24] twitter.com
[19] cmswire.com
[19] forbes.com
[19] instagram.com
[14] dy.si
[12] twinybots.ch

Top Domains in Tweet in G2:
[56] co.uk
[19] medium.com
[18] twitter.com
[16] salesforce.com
[16] builtin.com
[9] forbes.com
[9] worldretailbankingreport.com
[6] hubspot.com
[6] bah.com
[5] finextra.com

Top Domains in Tweet in G3:
[63] mycustomer.com
[56] forbes.com
[26] twitter.com
[22] cx-journey.com
[22] customerexperienceupdate.com
[21] customerthink.com
[19] dy.si
[17] cmswire.com
[17] avtex.com
[13] twinybots.ch

Top Domains in Tweet in G4:
[20] forbes.com
[10] forrester.com
[8] personetics.com
[6] customerthink.com
[6] twinybots.ch
[5] co.uk
[5] cmswire.com
[4] twitter.com
[3] medium.com
[3] uctoday.com

Top Domains in Tweet in G5:
[10] thefinancialbrand.com
[4] gotowebinar.com
[3] co.uk
[2] prokarma.com
[2] campaign-archive.com
[1] loyalty360.org
[1] qz.com
[1] mckinsey.com
[1] worldretailbankingreport.com
[1] weforum.org

Top Domains in Tweet in G6:
[9] vonage.com
[8] venturebeat.com
[6] twitter.com
[4] apptentive.com
[3] cxaccelerator.com
[3] radian6.com
[2] splashthat.com
[2] telefonica.com
[2] pscp.tv
[2] incite-group.com

Top Domains in Tweet in G7:
[7] taskus.com
[5] twitter.com
[5] pega.com
[3] growth-hackers.net
[3] m.ai
[2] businesswire.com
[2] nelson-hall.com
[2] capgemini.com
[2] bigcommerce.com
[1] databox.com

Top Domains in Tweet in G8:
[30] okt.to
[17] uctoday.com
[3] ventanaresearch.com
[2] nojitter.com
[2] twinybots.ch
[1] twitter.com
[1] nice.com
[1] niceincontact.com
[1] channelvisionmag.com
[1] ow.ly

Top Domains in Tweet in G9:
[9] valasys.com
[6] inc.com
[3] retailwire.com
[3] salestechstar.com
[2] adobe.com
[2] linkedin.com
[2] dy.si
[1] twitter.com
[1] rangeme.com
[1] retailtouchpoints.com

Top Domains in Tweet in G10:
[12] informatica.com
[7] forbes.com
[3] twitter.com
[2] cloudera.com
[2] mulesoft.com
[2] cube365.net
[2] venturebeat.com
[1] cnbc.com
[1] information-age.com
[1] blakemichellemorgan.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[4077] cx
[822] customerexperience
[507] ai
[311] digitaltransformation
[268] ux
[217] iot
[216] custexp
[206] custserv
[198] data
[195] marketing



Top Hashtags in Tweet in G1:
[816] cx
[186] customerexperience
[64] ux
[56] customer
[44] ai
[39] analytics
[37] customerservice
[34] omnichannel
[34] cxone
[33] experience

Top Hashtags in Tweet in G2:
[485] cx
[242] ai
[161] bigdata
[155] digitaltransformation
[128] iot
[111] fintech
[84] data
[84] innovation
[78] tech
[70] pwc

Top Hashtags in Tweet in G3:
[627] cx
[157] customerexperience
[150] custexp
[78] custserv
[29] customerservice
[27] marketing
[27] cxchat
[26] cctr
[22] innovation
[21] icmiconnections

Top Hashtags in Tweet in G4:
[115] cx
[54] customerexperience
[20] ai
[19] technology
[16] paris
[16] nowatwork19
[15] digitaltransformation
[12] selfdrivingfinance
[11] marketing
[11] fintech

Top Hashtags in Tweet in G5:
[116] cx
[53] digitalbanking
[15] customerexperience
[13] innovation
[11] finserv
[10] banking
[10] fintech
[8] data
[8] technology
[6] digitizing

Top Hashtags in Tweet in G6:
[154] cx
[110] vonagecampus
[65] customerexperience
[33] customerservice
[28] cctr
[20] vonageinfluencer
[17] contactcenter
[14] technology
[13] customersatisfaction
[12] enterprise

Top Hashtags in Tweet in G7:
[68] cx
[26] customerexperience
[25] digitalmarketing
[17] ux
[16] business
[15] contentmarketing
[12] userexperience
[12] seo
[11] webdesign
[9] startup

Top Hashtags in Tweet in G8:
[69] cx
[16] ai
[15] ucoms
[12] cctr
[11] contactcenter
[10] analytics
[10] customerexperience
[9] ucsummit
[9] cc
[7] uc

Top Hashtags in Tweet in G9:
[44] cx
[15] b2b
[14] b2bmarketing
[13] valasys
[13] customerexperience
[11] roi
[7] cro
[7] sales
[7] cxo
[6] personalization

Top Hashtags in Tweet in G10:
[58] cx
[13] customerexperience
[11] autonomous
[11] carsharing
[11] infacx
[9] ikea
[7] digitaltransformation
[3] customer360
[3] ai
[3] reputationscore

Top Words
Top Words in Tweet in Entire Graph:
[4870] Words in Sentiment List#1: Positive
[1380] Words in Sentiment List#2: Negative
[1] Words in Sentiment List#3: Angry/Violent
[114988] Non-categorized Words
[121238] Total Words
[4077] #cx
[1315] gt
[1243] customer
[822] #customerexperience
[660] experience

Top Words in Tweet in G1:
[816] #cx
[206] customer
[186] #customerexperience
[140] gt
[137] experience
[93] customers
[76] learn
[76] service
[74] more
[67] nice

Top Words in Tweet in G2:
[994] gt
[485] #cx
[286] mikequindazzi
[242] #ai
[181] first
[161] #bigdata
[155] #digitaltransformation
[128] #iot
[125] lindagrass0
[117] 9

Top Words in Tweet in G3:
[627] #cx
[323] customer
[171] experience
[157] #customerexperience
[150] #custexp
[78] #custserv
[74] customers
[67] journey
[67] cx
[64] s

Top Words in Tweet in G4:
[115] #cx
[54] #customerexperience
[43] à
[36] customer
[35] forrester
[31] s
[30] experience
[28] les
[22] 2019
[20] #ai

Top Words in Tweet in G5:
[116] #cx
[113] digital
[63] banking
[59] more
[57] financialbrand
[55] future
[53] jimmarous
[53] less
[53] technology
[53] culture

Top Words in Tweet in G6:
[154] #cx
[110] #vonagecampus
[98] vonage
[76] evankirstel
[65] #customerexperience
[53] customer
[37] communications
[36] newvoicemedia
[35] nexmo
[33] #customerservice

Top Words in Tweet in G7:
[68] #cx
[30] customer
[26] #customerexperience
[25] #digitalmarketing
[18] jonathanaufray
[17] #ux
[17] experience
[16] #business
[15] #contentmarketing
[15] digital

Top Words in Tweet in G8:
[69] #cx
[35] customer
[26] gt
[23] posted
[22] uctodaynews
[21] more
[19] 2020
[18] nice
[16] #ai
[15] #ucoms

Top Words in Tweet in G9:
[44] #cx
[15] #b2b
[14] #b2bmarketing
[13] #valasys
[13] #customerexperience
[12] adobe
[11] #roi
[9] marketing
[9] valasys
[9] more

Top Words in Tweet in G10:
[58] #cx
[32] informatica
[22] blakemichellem
[21] customer
[19] join
[17] experience
[17] learn
[17] improve
[13] #customerexperience
[13] business

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[817] gt,gt
[439] customer,experience
[233] #customerexperience,#cx
[211] #cx,#customerexperience
[125] mikequindazzi,gt
[122] customer,service
[121] #ux,#cx
[119] gt,#ai
[103] #custexp,#cx
[93] check,out

Top Word Pairs in Tweet in G1:
[84] customer,experience
[71] #customerexperience,#cx
[65] gt,gt
[62] nice,incontact
[50] #cx,#customerexperience
[47] gt,#cx
[41] contact,center
[33] #customer,#experience
[28] center,service
[26] #ux,#cx

Top Word Pairs in Tweet in G2:
[655] gt,gt
[121] mikequindazzi,gt
[113] gt,#ai
[71] ways,win
[71] win,#digitaltransformation
[69] gt,#pwc
[66] mikequindazzi,9
[66] #pwc,mikequindazzi
[60] #cx,gt
[60] london,bar

Top Word Pairs in Tweet in G3:
[132] customer,experience
[85] #custexp,#cx
[58] #cx,#customerexperience
[40] #customerexperience,#cx
[29] #cx,#custserv
[26] #cx,#custexp
[25] customer,journey
[24] journey,mapping
[20] check,out
[18] #custserv,#custexp

Top Word Pairs in Tweet in G4:
[20] customer,experience
[18] https,t
[18] t,co
[18] #cx,#technology
[18] rejoignez,moi
[18] moi,à
[18] servicenow,oct
[18] oct,31
[18] 31,2019
[18] 2019,pour

Top Word Pairs in Tweet in G5:
[53] future,banking
[53] banking,less
[53] less,digital
[53] digital,technology
[53] technology,more
[53] more,digital
[53] digital,culture
[53] culture,financialbrand
[53] financialbrand,#digitalbanking
[53] #digitalbanking,#cx

Top Word Pairs in Tweet in G6:
[18] communications,vonage
[18] vonage,#vonagecampus
[17] balance,between
[16] #customerservice,#cx
[16] #cctr,#contactcenter
[15] #vonagecampus,#cx
[15] vonage,newvoicemedia
[14] evankirstel,customers
[13] live,#vonagecampus
[13] #vonagecampus,optimizing

Top Word Pairs in Tweet in G7:
[12] #ux,#cx
[12] customer,experience
[9] #unleashcx,#customerexperience
[9] #customerexperience,#cx
[8] #startup,smb
[8] smb,needs
[8] needs,#seo
[8] #seo,strategy
[8] strategy,fast
[8] fast,#mobile

Top Word Pairs in Tweet in G8:
[17] uctodaynews,posted
[13] gt,gt
[11] gt,#cx
[9] nice,incontact
[8] #ucsummit,2020
[7] customer,service
[7] #cc,#cctr
[7] posted,speechmatics
[7] speechmatics,secures
[7] secures,6

Top Word Pairs in Tweet in G9:
[13] #b2b,#b2bmarketing
[13] #b2bmarketing,#valasys
[7] #roi,#cx
[7] #cx,#cxo
[7] customer,experience
[6] valasys,#b2b
[5] services,valasys
[5] #cxo,#cxstrategy
[5] #cx,#customerexperience
[5] personalized,#cx

Top Word Pairs in Tweet in G10:
[16] customer,experience
[11] ibm's,ginni
[11] ginni,rometty
[11] rometty,automobile
[11] automobile,brands
[11] brands,becoming
[11] becoming,less
[11] less,important
[11] important,amid
[11] amid,rise

Top Replied-To
Top Replied-To in Entire Graph:
@sueduris
@jalvarezortiz
@lisawoodley
@tedrubin
@forrester
@united
@hyken
@dreamhost
@eptica
@joe_the_it_guy

Top Replied-To in G1:
@elogos
@silexsecure
@socalcross

Top Replied-To in G2:
@redmine_news

Top Replied-To in G3:
@sueduris
@forrester
@hyken
@sessionstack
@eptica
@stephaniethum
@customerisfirst
@chrisgraycx
@warwickabrown
@forbes

Top Replied-To in G6:
@zkerravala

Top Replied-To in G9:
@tedrubin
@unytalk1

Top Replied-To in G10:
@draab

Top Mentioned
Top Mentioned in Entire Graph:
@mikequindazzi
@lindagrass0
@evankirstel
@ume_kyd
@vonage
@salesforce
@jimmarous
@financialbrand
@fisher85m
@forbes

Top Mentioned in G1:
@plumvoice
@meridaespana
@tapyness
@onpointwarranty
@revuze
@lbrcc
@bagariyamihir

Top Mentioned in G2:
@mikequindazzi
@lindagrass0
@ume_kyd
@fisher85m
@ronald_vanloon
@salesforce
@antgrasso
@ipfconline1
@bristowcolin
@andi_staub

Top Mentioned in G3:
@forbes
@jeannebliss
@annettefranz
@dgingiss
@hyken
@avtex
@cmswire
@customerthink
@oraclecx
@sap_cx

Top Mentioned in G4:
@forrester
@servicenow
@pierrepinna
@softclouds
@personetics
@labordeolivier
@centurylink
@oraclecx
@spirosmargaris
@ross_quintana

Top Mentioned in G5:
@financialbrand
@jimmarous
@joannmoretti
@mvollmer1
@celo
@lindagrass0
@davidjmaireles
@jdpower
@lenati
@noblesystems

Top Mentioned in G6:
@vonage
@evankirstel
@newvoicemedia
@nexmo
@mcgeesmith
@salesforce
@jalicedev
@onereach
@lawrencebyrd
@mimaoz

Top Mentioned in G7:
@jonathanaufray
@startup_nerd
@ivank_nh
@nhinsight
@sykes_global
@pega
@tech_mahindra
@capgeminiinvent
@affleaders
@atentocorp

Top Mentioned in G8:
@uctodaynews
@niceltd
@speechmatics
@chrismikeb
@incontact
@ccpipeline
@ringcentral
@cerebri
@kakaposystems
@avaya

Top Mentioned in G9:
@adobe
@davidhenzel
@marketo
@salestechstar
@inc
@valasysb2b
@linkedin
@cmicontent
@retailwire
@redpointglobal

Top Mentioned in G10:
@blakemichellem
@informatica
@wswmuc
@hanslak
@draab
@cloudera
@infa_mdm
@deloittedigital
@cdpinstitute
@alexkelleher

Top Tweeters
Top Tweeters in Entire Graph:
@cas_2050001283
@arkangelscrap
@united
@british_airways
@nosqldigest
@applesupport
@edinburghwatch
@gamergeeknews
@startupsbot
@southwestair

Top Tweeters in G1:
@bigdatabatman
@thekaushalsoni
@diryge
@logz05
@justyvette
@amruthasuri
@rgrissom
@jotace_lozano
@qqbn6ue9k
@angelbc

Top Tweeters in G2:
@arkangelscrap
@nosqldigest
@chidambara09
@santchiweb
@iam__network
@calcaware
@buffer
@kareikitchen
@marshacollier
@analyticaglobal

Top Tweeters in G3:
@sudeepkhatri
@tmobile
@smoothsale
@claimcompanies
@forbes
@b2community
@lymperio
@qantas
@jeffsheehan
@chrisstrub

Top Tweeters in G4:
@guardian
@stefan_laurell
@nicochan33
@simonlporter
@gvalan
@debraruh
@ssxman2
@kuriharan
@tonybodoh
@neilmilliken

Top Tweeters in G5:
@fintechna
@lelkan
@2601manish
@aldo_zaffalon
@mediapython
@metropulseusa
@spirosmargaris
@markmichdomnic
@wef
@dashingclaire

Top Tweeters in G6:
@evankirstel
@vivobr
@richsimmondsza
@valaafshar
@ak2webd3
@colorstreamedia
@padididit
@thehipposhoe
@zzsheyn
@silentseawolf

Top Tweeters in G7:
@albertan48
@startup_nerd
@renfe
@abhinavpoonia
@startupbulletin
@dmalert
@teamofindore
@startgrowthhack
@jonathanaufray
@sudhirsaxena18

Top Tweeters in G8:
@entwistletx
@openmarketingtv
@industryai
@zandileeee_
@sbmeunier
@corix_jc
@corixpartners
@ringcentral
@soc1albutterfly
@ventanaresearch

Top Tweeters in G9:
@inc
@tedrubin
@msn
@cmicontent
@kroger
@walgreens
@b2b_smarketing
@ned_james2
@adobe
@travel_biz_news

Top Tweeters in G10:
@hanslak
@postnormalera
@thecube
@timhortons
@mercedesbenz
@4c7f21ac5bb74b0
@exitoilexitoel
@pflab
@greenstorm2030
@blakemichellem


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