The graph represents a network of 705 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Tuesday, 11 February 2020 at 01:01 UTC.
The requested start date was Monday, 10 February 2020 at 01:01 UTC and the maximum number of days (going backward) was 14.
The maximum number of tweets collected was 5,000.
The tweets in the network were tweeted over the 13-day, 23-hour, 19-minute period from Monday, 27 January 2020 at 01:06 UTC to Monday, 10 February 2020 at 00:26 UTC.
Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.
There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".
The graph is directed.
The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Author Description
Vertices : 705
Unique Edges : 840
Edges With Duplicates : 1322
Total Edges : 2162
Number of Edge Types : 4
Mentions : 842
MentionsInRetweet : 662
Tweet : 642
Replies to : 16
Self-Loops : 642
Reciprocated Vertex Pair Ratio : 0.0549943883277217
Reciprocated Edge Ratio : 0.104255319148936
Connected Components : 117
Single-Vertex Connected Components : 64
Maximum Vertices in a Connected Component : 443
Maximum Edges in a Connected Component : 1728
Maximum Geodesic Distance (Diameter) : 12
Average Geodesic Distance : 4.223484
Graph Density : 0.00189393939393939
Modularity : 0.377546
NodeXL Version : 1.0.1.423
Data Import : The graph represents a network of 705 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Tuesday, 11 February 2020 at 01:01 UTC.
The requested start date was Monday, 10 February 2020 at 01:01 UTC and the maximum number of days (going backward) was 14.
The maximum number of tweets collected was 5,000.
The tweets in the network were tweeted over the 13-day, 23-hour, 19-minute period from Monday, 27 January 2020 at 01:06 UTC to Monday, 10 February 2020 at 00:26 UTC.
Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.
There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".
Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : custexp
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality
Top Domains
Top Word Pairs in Tweet in Entire Graph:
[388] #custexp,#cx [259] customer,experience [189] #cx,#custexp [159] #custserv,#cx [149] #customerservice,#custexp [149] #cx,#cctr [140] #custserv,#custexp [134] #cctr,#callcenter [133] #customerexperience,#customerservice [132] #callcenter,#contactcenter Top Word Pairs in Tweet in G1:
[60] #custexp,#cx [32] #custserv,#custexp [23] #cx,#custexp [19] customer,experience [15] #custexp,#leadership [14] customer,service [12] hyken,forbes [11] secret,happy [11] happy,customers [11] 75,customers Top Word Pairs in Tweet in G2:
[127] #cx,#cctr [126] #custserv,#cx [126] #cctr,#callcenter [124] #callcenter,#contactcenter [123] #customerservice,#custexp [121] #contactcenter,#customerexperience [121] #customerexperience,#customerservice [99] #custexp,#cx [74] cx,journey [53] customer,experience Top Word Pairs in Tweet in G3:
[27] #cx,#custexp [25] customer,experience [17] #customerservice,#custexp [15] #custexp,#cx [13] customer,service [12] gt,gt [10] #customerexperience,#customerservice [9] #custserv,#cx [9] #cx,#cctr [9] #custserv,#custexp Top Word Pairs in Tweet in G4:
[132] #custexp,#cx [91] customer,experience [31] customer,experiences [30] #cctr,#custserv [30] #cx,#custserv [27] #cx,#measure [26] #custserv,#custexp [23] books,last [23] last,year [22] sampsonlee_cx,#custexp Top Word Pairs in Tweet in G5:
[9] #cx,#custexp [5] establish,convincing [5] convincing,business [5] business,case [5] case,#cx [5] #cx,download [5] download,guide [5] guide,#businesscase [5] #businesscase,#custexp [5] time,unite Top Word Pairs in Tweet in G6:
[12] #marketing,#sales [9] #custexp,#cx [8] #ai,#machinelearning [6] #tech,#technology [6] #ecommerce,#custexp [5] #digitalmarketing,#smm [5] #smm,#contentmarketing [5] #technology,#innovation [5] #sales,#ecommerce [5] #digitalmarketing,#contentmarketing Top Word Pairs in Tweet in G7:
[5] #cx,#custexp [3] customer,experience [2] headless,shape [2] shape,customer [2] experience,2020 [2] 2020,#cx [2] #custexp,kayaismail [2] kayaismail,oraclecx Top Word Pairs in Tweet in G8:
[22] #custexp,#cx [21] #custserv,#custexp [8] customer,experience [7] customer,service [7] customerthink,#custserv [7] genesys,#custserv [4] #cx,#custexp [3] customer,support [3] support,change [3] change,future Top Word Pairs in Tweet in G9:
[18] customer,experience [7] #customerexperience,#custexp [7] customer,service [7] passle,timothy_hughes [5] employees,key [5] key,unlocking [5] unlocking,customer [5] experience,#customerexperience [5] four,ways [5] ways,boost Top Word Pairs in Tweet in G10:
[25] #cx,#custexp [12] #custexp,#customerexperience [12] #cem,#cex [12] #cex,#cxm [12] #cco,#cxo [11] #customerexperience,#cco [11] #cxo,#cem [11] #cxm,#cmo [7] customer,strategy [7] #custexp,#custserv Top Replied-To in Entire Graph:
Top Replied-To in G2:
Top Mentioned in Entire Graph:
Top Mentioned in G1:
Top Mentioned in G2:
Top Mentioned in G4:
Top Mentioned in G5:
Top Mentioned in G6:
Top Mentioned in G7:
Top Mentioned in G8:
Top Mentioned in G9:
Top Mentioned in G10:
Top Tweeters in Entire Graph:
Top Tweeters in G1:
Top Tweeters in G2:
Top Tweeters in G3:
Top Tweeters in G4:
Top Tweeters in G5:
Top Tweeters in G6:
Top Tweeters in G7:
Top Tweeters in G8:
Top Tweeters in G9:
Top Tweeters in G10: