custserv, Twitter, 2/5/2023 3:56:19 AM, 288571


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custserv_2023-02-04_19-47-20.xlsx
custserv_2023-02-04_19-47-20.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
February 05, 2023
Short Description:
custserv via NodeXL https://bit.ly/3YoFuL7
@hm_custserv
@mentalmarketer
@sectest9
@gregortbach
@paycompliment
@cybersecurityn8
@grazytgrazynatt
@marshacollier
@patrick_saas
@primark

Top hashtags:
#custserv
#cx
#customerexperience
#hx
#ar
#xr
#web3
#designthinking

Description:
Description
The graph represents a network of 2,203 Twitter users whose recent tweets contained "custserv", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 2/4/2023 5:00:35 PM. The network was obtained from Twitter on Sunday, 05 February 2023 at 03:50 UTC.

The tweets in the network were tweeted over the 2433-day, 2-hour, 30-minute period from Tuesday, 07 June 2016 at 22:23 UTC to Sunday, 05 February 2023 at 00:53 UTC.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 2203
Unique Edges : 2122
Edges With Duplicates : 11085
Total Edges : 13207
Number of Edge Types : 9
Retweet : 1121
MentionsInRetweet : 2516
Replies to : 1894
MentionsInReplyTo : 4141
Mentions : 2466
MentionsInQuote : 103
Quote : 105
Tweet : 841
MentionsInQuoteReply : 20
Self-Loops : 1149
Reciprocated Vertex Pair Ratio : 0.108175473579262
Reciprocated Edge Ratio : 0.195231668915879
Connected Components : 104
Single-Vertex Connected Components : 39
Maximum Vertices in a Connected Component : 1977
Maximum Edges in a Connected Component : 12720
Maximum Geodesic Distance (Diameter) : 10
Average Geodesic Distance : 4.207088
Graph Density : 0.000916510925774984
Modularity : 0.256925
NodeXL Version : 1.0.1.510
Data Import : The graph represents a network of 2,203 Twitter users whose recent tweets contained "custserv", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 2/4/2023 5:00:35 PM. The network was obtained from Twitter on Sunday, 05 February 2023 at 03:50 UTC.

The tweets in the network were tweeted over the 2433-day, 2-hour, 30-minute period from Tuesday, 07 June 2016 at 22:23 UTC to Sunday, 05 February 2023 at 00:53 UTC.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : TwitterSearch2
Graph Term : custserv
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[578] https://www.paycompliment.com/
[24] http://paper.li/duSentio/1414082839
[20] https://twitter.com/messages/compose?recipient_id=808737074
[15] https://twitter.com/m_scottie57/status/1616940524488871938/photo/1
[8] https://twitter.com/LouiseWluddite/status/1616886557868232712/photo/1
[8] https://www.linkedin.com/posts/lukesoon_humanxperience-metaverse-defi-activity-7020951562541834240-VOOj?utm_source=share&utm_medium=member_ios
[7] https://twitter.com/TessW62/status/1616893155307143168/photo/1
[6] https://redirect.viglink.com?u=https%3A%2F%2Fwww.linkedin.com%2Fposts%2Flukesoon_designthinking-infinitejourneys-servdes-activity-6957509757234520064-lyd1%3Futm_source%3Dshare%26utm_medium%3Dmember_desktop&key=a7e37b5f6ff1de9cb410158b1013e54a&prodOvrd=RAC&opt=false
[6] https://www.linkedin.com/posts/lukesoon_innovation-corporateinnovation-innovationmanagement-activity-7024241411701039104-72Eu?utm_source=share&utm_medium=member_ios
[5] https://www.comm100.com/blog/5-customer-experience-predictions-2023/

Top URLs in Tweet in G1:
[20] https://twitter.com/messages/compose?recipient_id=808737074
[4] https://twitter.com/janinemas0nn/status/1615713491226173440/photo/1
[4] https://twitter.com/JainAyu56178017/status/1615307718612619265/photo/1
[4] https://twitter.com/julioseixo/status/1620876016850976769/photo/1
[4] https://twitter.com/6Rayyan9/status/1615344742073786369/photo/1
[4] https://twitter.com/Abhishe50547424/status/1620263567282036737/photo/1
[4] https://twitter.com/prarthit/status/1621094399378853888/photo/1
[3] https://twitter.com/param94719274/status/1617212147481837570/photo/1
[3] https://twitter.com/nayan_lohiya/status/1616487962757455872/photo/1
[3] https://twitter.com/vinitam14/status/1616493637361336321/photo/1

Top URLs in Tweet in G2:
[24] http://paper.li/duSentio/1414082839
[8] https://www.linkedin.com/posts/lukesoon_humanxperience-metaverse-defi-activity-7020951562541834240-VOOj?utm_source=share&utm_medium=member_ios
[6] https://redirect.viglink.com?u=https%3A%2F%2Fwww.linkedin.com%2Fposts%2Flukesoon_designthinking-infinitejourneys-servdes-activity-6957509757234520064-lyd1%3Futm_source%3Dshare%26utm_medium%3Dmember_desktop&key=a7e37b5f6ff1de9cb410158b1013e54a&prodOvrd=RAC&opt=false
[6] https://www.linkedin.com/posts/lukesoon_innovation-corporateinnovation-innovationmanagement-activity-7024241411701039104-72Eu?utm_source=share&utm_medium=member_ios
[5] https://www.linkedin.com/posts/lukesoon_cx-custserv-ex-activity-7024229245270822912-jkCE?utm_source=share&utm_medium=member_ios
[5] https://www.linkedin.com/posts/lukesoon_cx-custserv-ex-activity-7024934383140691968-RzbB?utm_source=share&utm_medium=member_ios
[5] https://www.linkedin.com/posts/lukesoon_pwcs-2023-metaverse-predictions-trends-activity-7006781106784014336-Fupe?utm_source=share&utm_medium=member_ios
[4] https://twitter.com/GregOrtbach/status/1615533307436957698/photo/1
[4] https://tiny.cc/0jd3vz
[4] https://redirect.viglink.com?u=https%3A%2F%2Fwww.linkedin.com%2Fposts%2Flukesoon_humanxperience-metaverse-hx-activity-7020951562541834240-CXah%3Futm_source%3Dshare%26utm_medium%3Dmember_desktop&key=a7e37b5f6ff1de9cb410158b1013e54a&prodOvrd=RAC&opt=false

Top URLs in Tweet in G3:
[15] https://twitter.com/m_scottie57/status/1616940524488871938/photo/1
[8] https://twitter.com/LouiseWluddite/status/1616886557868232712/photo/1
[7] https://twitter.com/TessW62/status/1616893155307143168/photo/1
[4] https://twitter.com/eads4th/status/1616974940485328897/photo/1
[3] https://fairplayforwomen.com/unisex-changing-rooms-put-women-in-danger/
[3] https://twitter.com/For_XXs_Sake/status/1617298300746473476/photo/1
[2] https://www.independent.co.uk/life-style/women/sexual-assault-unisex-changing-rooms-sunday-times-women-risk-a8519086.html
[2] https://twitter.com/VikkiLax1/status/1614649339242024960?t=i41xlcgr3CbO5zyYaksKCQ&s=19
[2] https://twitter.com/paigeolsen27/status/1617364945410330628/photo/1
[2] https://www.independent.co.uk/life-style/women/sexual-assault-unisex-changing-rooms-sunday-times-women-risk-a8519086.html?amp

Top URLs in Tweet in G4:
[4] https://twitter.com/Wrix2/status/1613914706305028102/photo/1
[3] https://twitter.com/wanderingstarz1/status/1613849676360593408/photo/1
[2] https://guptaritika361.blogspot.com/2021/05/the-pain-of-discipline-v-pain-of-regret.html?spref=tw
[1] https://twitter.com/GrazyTGrazynaTT/status/1614277876072812544/video/1
[1] https://twitter.com/GrazyTGrazynaTT/status/1620492989129961474/video/1
[1] https://twitter.com/GrazyTGrazynaTT/status/1613096555979984896/video/1
[1] https://twitter.com/GrazyTGrazynaTT/status/1388199059480055811/photo/1
[1] https://twitter.com/GrazyTGrazynaTT/status/1359044953326895110/video/1
[1] https://twitter.com/grazytgrazynatt/status/1158335922871644160/video/1
[1] https://twitter.com/GrazyTGrazynaTT/status/1614282711010807809/video/1

Top URLs in Tweet in G5:
[3] https://workingsolutions.com/why-offer-24-7-customer-service-support/
[2] https://www.youtube.com/live/a3oWxVOZQSQ?feature=share

[2] https://www.tcn.com/c3/#register
[1] https://twitter.com/i/broadcasts/1yoKMZlzDowGQ
[1] https://www.youtube.com/watch?v=DZ4g6jabglg&feature=youtu.be

[1] https://twitter.com/i/broadcasts/1vAGRARjVPjKl
[1] https://twitter.com/EvanKirstel/status/1618979393396969476/photo/1
[1] http://www.smartcustomerservice.com/Articles/News-Briefs/Observe.AI-Launches-Real-Time-AI-for-Contact-Centers-156938.aspx#.Y9rWIO4yLbI.twitter
[1] https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=156699#.Y8hXojnHL7E.twitter
[1] http://www.smartcustomerservice.com/Articles/News-Briefs/Genesys-Partners-with-World-Wide-Technology-156657.aspx#.Y8GKV0LC9wA.twitter

Top URLs in Tweet in G6:
[578] https://www.paycompliment.com/
[3] https://www.ex4cx.com/cxpassport
[1] https://www.youtube.com/shorts/_X5Sbee0ieM?feature=share

[1] https://twitter.com/globaldenton/status/1613613025289699348/video/1
[1] https://twitter.com/globaldenton/status/1613237733211660298/photo/1
[1] https://podcasts.apple.com/us/podcast/cx-passport/id1559111180
[1] https://open.spotify.com/show/7qQLI6iZ5KtkZsXikmDJzu
[1] https://twitter.com/globaldenton/status/1615351718836948994/video/1

Top URLs in Tweet in G7:
[2] https://paper.li/BradBennett/1326746226?share_id=ad74be30-97fe-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=8343d000-9bec-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=d9e5ff70-9410-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=589e09e0-966c-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=2c531550-9a5a-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=a0853a20-9735-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=af2a75f0-9347-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=06b3c720-94da-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=4ac9cb20-95a3-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=14fe2120-9991-11ed-ad57-fa163e65ae25

Top URLs in Tweet in G8:
[4] https://hubs.li/H0YZhCH0
[4] https://cct.cct-solutions.com/en-en/whatsapp-ccaas-cloud
[3] https://aheadcrm.blogspot.com/2023/01/social-media-is-dead-long-live-social.html
[3] https://cct.cct-solutions.com/en-en/workforce-engagement
[2] https://uk.style.yahoo.com/spike-complaints-avanti-west-coast-112852146.html?soc_src=social-sh&soc_trk=tw&tsrc=twtr
[2] https://www.avaya.com/en/products/experience-platform-capabilities-routing/?utm_source=twitter&utm_medium=organic-social&utm_campaign=routing
[2] https://www.productiveinsights.com/podcast/justin-herald?utm_campaign=coschedule&utm_source=twitter&utm_medium=AshRoyHelps
[2] https://www.comm100.com/blog/5-customer-experience-predictions-2023/
[2] http://iconohash.com
[2] https://www.dataknowl.com/blog/20230123/best-crm-for-small-business

Top URLs in Tweet in G9:
[3] https://onholdwith.com/company/?amazon
[1] https://onholdwith.com/company/?walgreens
[1] https://onholdwith.com/company/?verizon
[1] https://onholdwith.com/company/?royal_bank_of_canada
[1] https://onholdwith.com/company/?at_t
[1] https://onholdwith.com/company/?rogers
[1] https://onholdwith.com/company/?comcast
[1] https://onholdwith.com/company/?irs
[1] https://onholdwith.com/company/?scottishpower
[1] https://onholdwith.com/company/?bluehost

Top URLs in Tweet in G10:
[2] https://www.shiftcx.de/blog/focus-on-getting-more-in-action-to-better-serve-the-customer-second-round-of-international-cx-experts-recommendations.html
[1] https://twitter.com/Customerattuned/status/1614950555603931136
[1] https://twitter.com/Customerattuned/status/1613184730668666885
[1] https://customerattuned.com/blog/using-customer-segmentation-models/
[1] https://twitter.com/davidsmith4324/status/1613549890688122881
[1] https://www.youtube.com/@customerattuned3496
[1] https://customerattuned.com/who-we-are/our-people/peter-lavers/
[1] https://twitter.com/Customerattuned/status/1620360649598713857/photo/1
[1] https://twitter.com/PeterLavers/status/1614947607293624326
[1] https://customerattuned.com/blog/modern-retailing-customer-centric-and-insight-driven/

Top Domains
Top Domains in Tweet in Entire Graph:
[703] twitter.com
[578] paycompliment.com
[142] google.com
[131] paper.li
[83] tiny.cc
[73] viglink.com
[68] linkedin.com
[50] ddsk.co
[37] forbes.com
[36] careerarc.com

Top Domains in Tweet in G1:
[213] twitter.com
[11] hm.com
[2] google.com
[1] peta.org
[1] dhlparcel.nl
[1] overshirt.it
[1] coatsales.online
[1] searchw3.com
[1] pastebin.com

Top Domains in Tweet in G2:
[233] twitter.com
[139] google.com
[83] tiny.cc
[73] viglink.com
[64] linkedin.com
[50] ddsk.co
[49] paper.li
[37] forbes.com
[29] cmswire.com
[16] fonolo.com

Top Domains in Tweet in G3:
[83] twitter.com
[4] co.uk
[3] fairplayforwomen.com
[1] parliament.uk
[1] thepinknews.com
[1] equalityhumanrights.com

Top Domains in Tweet in G4:
[32] twitter.com
[2] blogspot.com
[1] nodexlgraphgallery.org

Top Domains in Tweet in G5:
[25] paper.li
[24] twitter.com
[19] smartcustomerservice.com
[5] destinationcrm.com
[4] tcn.com
[3] youtube.com
[3] workingsolutions.com
[2] collectionsandrecovery.com
[2] balto.ai
[2] blogspot.com

Top Domains in Tweet in G6:
[578] paycompliment.com
[3] ex4cx.com
[3] twitter.com
[1] youtube.com
[1] apple.com
[1] spotify.com

Top Domains in Tweet in G7:
[25] paper.li

Top Domains in Tweet in G8:
[30] twitter.com
[19] iconohash.com
[13] givainc.com
[7] cct-solutions.com
[5] careerarc.com
[4] brightmetrics.com
[4] hubs.li
[3] blogspot.com
[2] entrepreneur.com
[2] yahoo.com

Top Domains in Tweet in G9:
[14] onholdwith.com

Top Domains in Tweet in G10:
[6] twitter.com
[4] customerattuned.com
[2] shiftcx.de
[1] youtube.com
[1] sas.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[2747] custserv
[1032] cx
[656] customerexperience
[646] hx
[632] ar
[620] xr
[620] web3
[616] designthinking
[611] defi
[606] vr



Top Hashtags in Tweet in G1:
[7] evri
[4] hm
[3] disappointed
[2] fashion
[1] ahmedabad
[1] hmindia
[1] fashionblogger
[1] fashionweek2023
[1] jaquelknight
[1] hmmove

Top Hashtags in Tweet in G2:
[1731] custserv
[889] cx
[642] hx
[616] xr
[615] web3
[613] designthinking
[607] defi
[604] ar
[603] vr
[601] daos

Top Hashtags in Tweet in G3:
[4] gowokegobroke
[3] boycotth
[2] nothankyou
[2] boycotthm
[1] thisneverhappens
[1] boycottgi2023
[1] fauxcomplaint
[1] sexmatters
[1] boycottprimark
[1] him

Top Hashtags in Tweet in G4:
[39] influencerpromotion
[27] promoedutech
[26] tech
[24] custserv
[22] megatrends
[22] fintech
[21] ai
[20] brest
[19] socialpromoedutech
[19] paris

Top Hashtags in Tweet in G5:
[90] custserv
[57] cx
[39] cctr
[35] customerservice
[31] contactcenter
[29] crm
[15] ai
[12] callcenter
[10] customerexperience
[10] cloud

Top Hashtags in Tweet in G6:
[575] customerexperience
[575] custserv
[445] retail
[35] burger
[31] food
[16] telstra
[8] pizza
[7] healthcare
[6] beer
[6] grill

Top Hashtags in Tweet in G7:
[26] custserv
[25] customerservice
[25] ai
[2] hx
[2] xr
[2] ar
[2] vr
[2] web3
[2] defi
[2] daos

Top Hashtags in Tweet in G8:
[93] custserv
[20] cx
[16] contactcenter
[12] customerservice
[11] cctsolutions
[11] smartintegrations
[10] customerexperience
[10] itsm
[10] helpdesk
[7] wfm

Top Hashtags in Tweet in G9:
[14] onholdwith
[14] custserv

Top Hashtags in Tweet in G10:
[17] cx
[13] customercentricity
[10] custexp
[9] custserv
[6] insight
[6] youtube
[5] customercentric
[5] b2b
[4] crm
[4] thoughtleadership

Top Words
Top Words in Tweet in Entire Graph:
[2747] #custserv
[1919] hm_custserv
[1032] #cx
[787] jillgwynne
[657] #customerexperience
[657] customer
[645] #hx
[632] #ar
[620] #web3
[620] #xr

Top Words in Tweet in G1:
[1099] hm_custserv
[414] order
[347] please
[295] dm
[221] refund
[214] address
[214] hi
[196] email
[187] help
[184] hm

Top Words in Tweet in G2:
[1731] #custserv
[889] #cx
[641] #hx
[616] #xr
[615] #web3
[613] #designthinking
[607] #defi
[604] #ar
[603] #vr
[601] #nfts

Top Words in Tweet in G3:
[813] hm_custserv
[775] jillgwynne
[245] women
[196] girls
[171] changing
[159] rooms
[116] safe
[100] sex
[93] case
[87] stores

Top Words in Tweet in G4:
[80] grazytgrazynatt
[47] influencerprom1
[39] #influencerpromotion
[27] #promoedutech
[27] eli_krumova
[26] #tech
[24] #custserv
[22] #fintech
[22] peterleah18
[22] pestochampion

Top Words in Tweet in G5:
[90] #custserv
[57] #cx
[46] customer
[39] #cctr
[35] #customerservice
[32] service
[31] #contactcenter
[29] #crm
[27] center
[26] contact

Top Words in Tweet in G6:
[579] congrats
[576] #customerexperience
[575] #custserv
[445] #retail
[416] rating
[416] top
[158] feedback
[123] lowes
[46] bandq_help
[35] #burger

Top Words in Tweet in G7:
[26] #custserv
[25] #customerservice
[25] latest
[25] #ai
[25] daily
[22] thanks
[3] alloilgasjobs
[2] #nfts
[2] mentalmarketer
[2] #hx

Top Words in Tweet in G8:
[93] #custserv
[26] customer
[20] #cx
[18] report
[17] conversation
[17] ready
[17] daily
[16] #contactcenter
[16] jan
[13] service

Top Words in Tweet in G9:
[14] people
[14] #custserv
[14] frustrated
[14] more
[14] #onholdwith
[13] others
[3] amazon
[3] damilareabu
[2] onholdwith

Top Words in Tweet in G10:
[19] peterlavers
[17] #cx
[13] #customercentricity
[10] great
[10] #custexp
[10] top
[9] #b2b
[9] #custserv
[8] db16ltd
[8] shiftcxevent's

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[741] #cx,#custserv
[608] #hx,#xr
[604] #xr,#ar
[604] #defi,#daos
[602] #ar,#vr
[550] hm_custserv,jillgwynne
[450] #virtualworld,#gamefi
[445] #customerexperience,#retail
[443] #retail,#custserv
[416] top,rating

Top Word Pairs in Tweet in G1:
[118] full,name
[87] hm_custserv,hi
[87] email,address
[85] order,number
[84] billing,address
[73] happy,help
[67] address,billing
[66] name,email
[61] please,share
[61] customer,service

Top Word Pairs in Tweet in G2:
[701] #cx,#custserv
[604] #hx,#xr
[600] #defi,#daos
[600] #xr,#ar
[599] #ar,#vr
[450] #virtualworld,#gamefi
[404] #custserv,#ex
[328] #daos,#nfts
[313] #web3,#defi
[311] #vr,#web3

Top Word Pairs in Tweet in G3:
[540] hm_custserv,jillgwynne
[205] jillgwynne,hm_custserv
[145] women,girls
[135] changing,rooms
[78] feel,safe
[75] whether,feel
[75] hm_custserv,case
[75] girls,decide
[75] notice,women
[75] put,notice

Top Word Pairs in Tweet in G4:
[30] grazytgrazynatt,influencerprom1
[22] peterleah18,heroldbarton
[22] pestochampion,srinualme
[22] vipeurope5,pestochampion
[22] heroldbarton,vipeurope5
[21] jblefevre60,khulood_almani
[21] khulood_almani,andrewincontact
[21] frronconi,jeancayeux
[21] jeancayeux,diofavatas
[21] eli_krumova,frronconi

Top Word Pairs in Tweet in G5:
[31] customer,service
[26] #custserv,#customerservice
[25] contact,center
[25] service,resources
[25] resources,#custserv
[25] #custserv,stories
[19] ai,contact
[19] rob,mcdougall
[19] mcdougall,mcdougallrob
[19] president,ceo

Top Word Pairs in Tweet in G6:
[445] #customerexperience,#retail
[443] #retail,#custserv
[416] top,rating
[408] rating,#customerexperience
[152] feedback,#customerexperience
[35] #customerexperience,#burger
[35] #burger,#custserv
[31] #customerexperience,#food
[29] #food,#custserv
[16] #telstra,#custserv

Top Word Pairs in Tweet in G7:
[25] #custserv,daily
[25] #customerservice,#ai
[25] latest,#custserv
[22] daily,thanks
[3] daily,#customerservice
[2] #defi,#daos
[2] alloilgasjobs,#customerservice
[2] bollywoodthugs,#customerservice
[2] #hx,#xr
[2] #web3,#defi

Top Word Pairs in Tweet in G8:
[17] ready,#custserv
[17] report,ready
[17] conversation,report
[17] daily,conversation
[16] #custserv,jan
[11] #cx,#custserv
[8] customer,service
[7] workforce,management
[7] #cctsolutions,#wfm
[6] #helpdesk,#itsm

Top Word Pairs in Tweet in G9:
[14] people,#onholdwith
[14] frustrated,people
[14] more,#custserv
[13] others,more
[3] amazon,damilareabu
[3] damilareabu,others
[3] #onholdwith,amazon
[2] onholdwith,frustrated

Top Word Pairs in Tweet in G10:
[8] shiftcxevent's,top
[8] jeanniecw,dgingiss
[8] #cx,quotes
[8] dgingiss,megan
[8] #custexp,#custserv
[8] fredreichheld,jeanniecw
[8] top,#cx
[8] included,shiftcxevent's
[8] quotes,2023
[7] alanthom90,db16ltd

Top Replied-To
Top Replied-To in Entire Graph:
@hm_custserv
@gregortbach
@marshacollier
@markc_avgi
@dreavilleneuve
@nealwoodson
@hm
@jillgwynne
@greedygamer04
@danielal007

Top Replied-To in G1:
@hm_custserv
@hm
@gensabine
@akshayraje1989
@hmindia
@ronpeppenster
@kimm_moekotte
@janhavimahaja13
@omrai02914998
@kpramanik183

Top Replied-To in G2:
@gregortbach
@marshacollier
@markc_avgi
@dreavilleneuve
@nealwoodson
@danielal007
@nitestar
@cxaccelerator
@jedhunter1
@mentalmarketer

Top Replied-To in G3:
@hm_custserv
@greedygamer04
@jillgwynne
@bloo_orchid
@croneinamillion
@duuftus
@jsoosty
@roaringgirl
@andweavers

Top Replied-To in G4:
@influencerprom1
@eduardovalentei
@grazytgrazynatt
@wanderingstarz1
@fmfrancoise
@emmanuelmacron
@wrix2

Top Replied-To in G5:
@observeai
@genesys
@liveperson
@broadvoice
@sprinklr
@cognigy
@calabrio
@zappix
@tcn
@sproutsocial

Top Replied-To in G6:
@johnlewisretail

Top Mentioned
Top Mentioned in Entire Graph:
@hm_custserv
@jillgwynne
@mentalmarketer
@gregortbach
@marshacollier
@hm
@lowes
@markc_avgi
@grazytgrazynatt
@hmindia

Top Mentioned in G1:
@hm_custserv
@hm
@hmindia
@jagograhakjago
@hmusa
@sanjeevaviator
@dhlnl
@bandbajaateraho
@consumerforum_
@hmunitedkingdom

Top Mentioned in G2:
@mentalmarketer
@gregortbach
@marshacollier
@markc_avgi
@dreavilleneuve
@nealwoodson
@nitestar
@cxaccelerator
@digi_desk
@callcentrehelp

Top Mentioned in G3:
@jillgwynne
@hm_custserv
@jsoosty
@roaringgirl
@vikkilax1
@hm
@veronikadar3
@duuftus
@m_scottie57
@primark

Top Mentioned in G4:
@grazytgrazynatt
@influencerprom1
@eli_krumova
@peterleah18
@heroldbarton
@pestochampion
@frronconi
@jeancayeux

Top Mentioned in G5:
@evankirstel
@mcdougallrob
@upstream_works
@salesforce
@dd_luke_porter
@five9
@enacomm
@niceltd
@zendesk
@2600hertz

Top Mentioned in G6:
@lowes
@bandq_help
@mcdonaldsuk
@homedepot
@outback
@sainsburys
@telstra
@argos_online
@johnlewisretail

Top Mentioned in G7:
@alloilgasjobs
@digi_desk
@skipthedrive
@swiz
@bollywoodthugs
@mentalmarketer
@dgingiss
@audreyandray
@1961classic
@3consultingnig

Top Mentioned in G8:
@yurbi
@robcleadership
@techsmartboss
@susanhash
@pipelinercrm

Top Mentioned in G9:
@amazon
@damilareabu
@onholdwith
@walgreens
@katrinaricke
@verizon
@bradstjames3
@rbc
@amievarley
@attcustomercare

Top Mentioned in G10:
@peterlavers
@shiftcxevent
@fredreichheld
@jeanniecw
@dgingiss
@markhollyoake
@alanthom90
@db16ltd
@cranstonp
@ellieluk

Top Tweeters
Top Tweeters in Entire Graph:
@amazonhelp
@sectest9
@chidambara09
@paoloigna1
@cybersecurityn8
@o2
@united
@delta
@lesleygsmith3
@vonrosenchild

Top Tweeters in G1:
@sectest9
@ndtv
@aajtak
@indiatvnews
@peta
@bbcnews
@myntra
@zeenewsenglish
@lostilyoufindit
@bbcworld

Top Tweeters in G2:
@amazonhelp
@vonrosenchild
@john_siracusa
@hulu_support
@lorimoreno
@ucloudify
@digyoursoul
@rockchristopher
@geoff_deweaver
@nomoreslaves

Top Tweeters in G3:
@lesleygsmith3
@porridgeisgood
@estacadebares
@treekahlo
@neurolawguy
@treesey
@mags0611
@quelizinha
@grunppy
@killhopelaw

Top Tweeters in G4:
@chidambara09
@paoloigna1
@cybersecurityn8
@jilliemary
@drjimmystar
@datsyuklover
@stevekrohn
@jeffbullas
@laveilletechno
@ynhallak

Top Tweeters in G5:
@evankirstel
@jamesvgingerich
@wordfinga
@tweetinggoddess
@shellykramer
@dasfintechbot
@rtehrani
@pierre018
@loyalty360
@voxdotcom

Top Tweeters in G6:
@sainsburys
@telstra
@asdaserviceteam
@mysouthend
@marksandspencer
@dominos
@farm_machinery_
@aldiuk
@nordstrom
@auspost

Top Tweeters in G7:
@rapplerdotcom
@tunisietravail
@audreyandray
@dsrecruitspwd
@mikezeigle
@naija_pr
@bradbennett
@powerathens
@gj_marketingjob
@jcpinscotland

Top Tweeters in G8:
@jasonmhouck
@dogetalist
@iconohash
@pipelinercrm
@claudiogt
@supermom2020
@twieberneit
@sheryl_isenhour
@sp3llczecher
@ashroyhelps

Top Tweeters in G9:
@rogershelps
@godaddy
@sp_energypeople
@justlayyy
@walgreens
@flyairnz
@amazon
@verizon
@bluehost
@rbc

Top Tweeters in G10:
@gmtowner
@sallyeaves
@dgingiss
@jeanniecw
@rmbcib
@markhollyoake
@peterlavers
@sassoftwareuki
@customerattuned
@davidsmith4324