custexp, Twitter, 2/5/2023 6:47:26 AM, 288576


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custexp_2023-02-04_20-10-10.xlsx
custexp_2023-02-04_20-10-10.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
February 05, 2023
Short Description:
custexp via NodeXL https://bit.ly/3JLyL9U
@bradbennett
@mycustomer
@mentalmarketer
@dusentio
@cxpert
@jtwatkin
@debbieszumylo
@billquiseng
@drnatalie
@enthused

Top hashtags:
#custexp
#cx
#customerexperience
#custserv
#cxmanagement
#hx
#ex
#ai
#designthinking
#rox

Description:
Description
The graph represents a network of 1,277 Twitter users whose recent tweets contained "custexp", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 2/4/2023 5:00:35 PM. The network was obtained from Twitter on Sunday, 05 February 2023 at 04:16 UTC.

The tweets in the network were tweeted over the 2978-day, 2-hour, 6-minute period from Wednesday, 10 December 2014 at 21:34 UTC to Saturday, 04 February 2023 at 23:40 UTC.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 1277
Unique Edges : 1242
Edges With Duplicates : 7628
Total Edges : 8870
Number of Edge Types : 8
Retweet : 1534
MentionsInRetweet : 2096
Replies to : 60
MentionsInReplyTo : 137
Mentions : 2679
Quote : 93
MentionsInQuote : 99
Tweet : 2172
Self-Loops : 2570
Reciprocated Vertex Pair Ratio : 0.0664589823468328
Reciprocated Edge Ratio : 0.124634858812074
Connected Components : 72
Single-Vertex Connected Components : 33
Maximum Vertices in a Connected Component : 1098
Maximum Edges in a Connected Component : 8499
Maximum Geodesic Distance (Diameter) : 10
Average Geodesic Distance : 3.521284
Graph Density : 0.00126054649047655
Modularity : 0.179582
NodeXL Version : 1.0.1.510
Data Import : The graph represents a network of 1,277 Twitter users whose recent tweets contained "custexp", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 2/4/2023 5:00:35 PM. The network was obtained from Twitter on Sunday, 05 February 2023 at 04:16 UTC.

The tweets in the network were tweeted over the 2978-day, 2-hour, 6-minute period from Wednesday, 10 December 2014 at 21:34 UTC to Saturday, 04 February 2023 at 23:40 UTC.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : TwitterSearch2
Graph Term : custexp
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[200] http://paper.li/duSentio/1414082839
[28] https://www.mycustomer.com/service/management/complexity-is-crushing-healthcare-customer-experiences
[24] https://www.scienceofcx.com/mark-ross-smith-loyalty-programs-as-a-way-of-wowing-your-customers/
[19] https://www.mycustomer.com/marketing/technology/is-technology-a-cx-superdrug-or-a-placebo
[18] https://www.scienceofcx.com/thomas-watkins-capturing-your-clients-attention-through-great-ux/
[18] https://www.mycustomer.com/marketing/strategy/professional-predictions-what-will-cx-look-like-in-2023
[17] https://www.mycustomer.com/customer-experience/engagement/cx-driver-analysis-how-to-turn-statistics-into-a-visual-cx-roadmap
[16] https://www.mycustomer.com/customer-experience/loyalty/dont-panic-there-are-cx-advantages-of-a-recession
[16] https://www.scienceofcx.com/seth-earley-successfully-integrating-ai-systems-into-your-business/
[15] https://www.mycustomer.com/marketing/technology/is-chatgpts-customer-service-potential-worthy-of-the-hype

Top URLs in Tweet in G1:
[2] https://paper.li/BradBennett/1326745493?share_id=24cb7fd0-23c1-11ed-b13a-fa163e1a70d7
[2] https://www.mycustomer.com/marketing/data/behavioural-science-and-the-not-so-secret-life-of-customers
[1] https://paper.li/BradBennett/1326745493?share_id=d55c71a0-1409-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=f44ede70-5a01-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=9aa63450-6694-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=8fca8210-8c4c-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=1dab62d0-369d-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=6e91a7b0-4654-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=091aa6d0-a184-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=8fa167b0-8795-11ed-b13a-fa163e1a70d7

Top URLs in Tweet in G2:
[4] http://cxpert.com.au/deriving-insights-from-feedback/
[3] https://www.mycustomer.com/customer-experience/engagement/how-cx-leaders-can-fight-the-workplace-friction-impeding-their
[3] https://www.cxaccelerator.com/post/10-ways-to-listen-to-customers-without-surveys
[3] https://www.forbes.com/sites/jiawertz/2022/11/23/how-brands-can-build-customer-loyalty-in-these-changing-times/
[3] https://twitter.com/CXpert/status/1567392332198350850/photo/1
[3] http://cxpert.com.au/upcoming-trends-in-customer-support/
[3] https://twitter.com/CXpert/status/1568011811894530049/photo/1
[3] https://www.forbes.com/sites/forbesbusinessdevelopmentcouncil/2023/01/06/roi-is-not-enough-considering-csat-clv-and-cac-when-measuring-success-in-cx/
[3] https://cx-trends.beehiiv.com/p/10-ways-to-surprise-and-delight-customers
[2] https://www.shiftcx.de/blog/focus-on-the-business-impact-bottom-line-of-the-first-round-of-international-cx-experts-recommendations.html

Top URLs in Tweet in G3:
[24] https://www.mycustomer.com/service/management/complexity-is-crushing-healthcare-customer-experiences
[15] https://www.mycustomer.com/customer-experience/loyalty/complete-our-cx-survey-and-be-the-first-to-receive-the-findings
[15] https://www.mycustomer.com/marketing/strategy/professional-predictions-what-will-cx-look-like-in-2023
[15] https://www.mycustomer.com/marketing/technology/is-chatgpts-customer-service-potential-worthy-of-the-hype
[14] https://www.mycustomer.com/marketing/technology/is-technology-a-cx-superdrug-or-a-placebo
[13] https://www.mycustomer.com/customer-experience/voice-of-the-customer/help-my-nps-is-failing-what-should-i-do
[12] https://www.mycustomer.com/customer-experience/engagement/cx-driver-analysis-how-to-turn-statistics-into-a-visual-cx-roadmap
[11] https://www.mycustomer.com/content/mycd-up-with-cx-leaders-episode-7-tara-brady-fvp-director-customer-experience
[11] https://www.mycustomer.com/marketing/data/behavioural-science-and-the-not-so-secret-life-of-customers
[11] https://www.mycustomer.com/customer-experience/loyalty/controlling-customer-experience-chaos-in-2023

Top URLs in Tweet in G4:
[200] http://paper.li/duSentio/1414082839
[5] https://katenasser.com/hotel-customer-experience-employee-problem-solvers-leadership/#.Y5Yhqy2RT4E.twitter
[2] https://twitter.com/KateNasser/status/1602009071204401153/photo/1
[2] https://curatti.com/why-your-customer-support-needs-to-be-more-proactive/
[2] https://katenasser.com/hotel-customer-experience-employee-problem-solvers-leadership/#.Y5Zf-B5hEUg.twitter
[2] https://www.mycustomer.com/service/management/complexity-is-crushing-healthcare-customer-experiences
[2] https://www.mycustomer.com/customer-experience/loyalty/dont-panic-there-are-cx-advantages-of-a-recession
[1] https://paper.li/billquiseng?edition_id=46bab9b0-2751-11ed-9961-fa163e6ccaff
[1] https://katenasser.com/hotel-customer-experience-employee-problem-solvers-leadership/?utm_content=buffer33eba&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] https://twitter.com/KateNasser/status/1603729154138062849/photo/1

Top URLs in Tweet in G5:
[8] https://blogs.oracle.com/cx/
[7] https://www.retailtouchpoints.com/resources/2022-state-of-customer-experience-technology
[7] https://www.linkedin.com/posts/lukesoon_metaverse-singularity-themerge-activity-6977162382972260352-IwJ6?utm_source=share&utm_medium=member_ios
[6] https://www.forbes.com/sites/heikkivaananen/2022/06/29/the-platinum-age-of-customer-experience-has-arrived/?sh=37f7f4ed400c
[5] https://www.givainc.com/blog/index.cfm/2020/8/3/easy-steps-to-automate-and-improve-your-customers-telehealth-experience?utm_source=twitter&utm_campaign=social&utm_medium=campaign
[4] https://news.google.com/articles/CAIiEPikpqZ0YulKxam7CS19cuMqGQgEKhAIACoHCAow_Y-kCzDAmrwDMMThhgc?uo=CAUiV2h0dHBzOi8vdGVjaG1vbml0b3IuYWkvbGVhZGVyc2hpcC93aGF0LWZpbmFuY2UtbGVhZGVycy1nZXQtd3JvbmctZGlnaXRhbC10cmFuc2Zvcm1hdGlvbtIBAA&hl=en-SG&gl=SG&ceid=SG%3Aen
[4] https://redirect.viglink.com?u=https%3A%2F%2Fwww.linkedin.com%2Fposts%2Flukesoon_nps-cx-custexp-activity-6880369559145205760-GzLf%3Futm_source%3Dshare%26utm_medium%3Dmember_desktop&key=a7e37b5f6ff1de9cb410158b1013e54a&prodOvrd=RAC&opt=false
[4] https://www.phocuswire.com/Technology-and-customer-experience-analysis
[4] https://www.entrepreneur.com/article/344351
[4] https://www.forbes.com/sites/blakemorgan/2017/12/05/five-trends-shaping-the-future-of-customer-experience-in-2018/#18245dd02d9c

Top URLs in Tweet in G6:
[11] https://cx-journey.com/2022/07/journey-mapping-your-way-to-support-operations-success.html
[7] https://cx-journey.com/2022/07/improving-the-employee-experience-to-improve-the-customer-experience.html
[6] https://cx-journey.com/2022/08/earned-growth-linking-cx-to-business-outcomes.html
[4] https://cx-journey.com/2022/07/how-can-you-kickstart-your-customer-experience-program.html
[4] https://twitter.com/annettefranz/status/1554485945885462536/photo/1
[3] https://helpcrunch.com/blog/customer-service-blogs/
[3] https://www.helpscout.com/blog/customer-service-trends-2023/
[3] https://uxdesign.cc/the-dangers-of-engagement-as-an-untethered-kpi-d7f503d2633f?source=social.tw
[2] http://cxpert.com.au/keeping-the-customer-front-of-mind/
[2] https://twitter.com/annettefranz/status/1621207831000104960/photo/1

Top URLs in Tweet in G7:
[6] https://www.cmswire.com/customer-experience/why-people-are-reluctant-about-chatbots-and-what-you-can-do-about-it/
[4] https://customerthink.com/using-cx-tech-the-right-way-creates-human-experiences-not-just-numbers/
[3] https://www.crmbuyer.com/story/new-recipe-for-marketing-success-blend-digital-and-cx-mix-well-with-ai-176540.html
[3] https://customerthink.com/if-you-want-to-improve-the-consumer-experience-focus-on-personalization/
[3] https://www.mycustomer.com/service/channels/will-elon-musks-twitter-takeover-kill-the-platform-as-a-customer-service-channel
[2] https://www.crmbuyer.com/story/how-to-build-the-most-effective-customer-journey-176562.html
[2] https://www.mycustomer.com/customer-experience/engagement/how-cx-leaders-can-fight-the-workplace-friction-impeding-their
[2] https://www.cmswire.com/customer-experience/powering-customer-experience-through-conversational-ai-analytics-and-good-data/
[2] https://www.cmswire.com/customer-experience/customer-experience-statistics-7-formulas-you-need-to-know/
[2] https://www.cmswire.com/customer-experience/follow-these-6-tips-to-boost-success-of-your-customer-experience-program/

Top URLs in Tweet in G8:
[5] https://customerattuned.com/blog/modern-retailing-customer-centric-and-insight-driven/
[4] https://customerattuned.com/blog/what-does-customer-centricity-mean/
[4] https://mailchi.mp/4181eacdc9ef/are-your-employees-brand-advocates
[4] https://twitter.com/deniseleeyohn/status/1572356190402912258/photo/1
[4] https://marketplace.mopinion.com/survey-templates/nps-net-promoter-score-loyalty/
[3] https://mailchi.mp/e53767161fb0/rules-for-post-covid-normalcy
[3] https://mailchi.mp/7bdacc2a286b/this-weeks-topic-14455143
[3] https://twitter.com/deniseleeyohn/status/1603174329608724480/photo/1
[3] https://graphicmint.com/customer-feedback-best-channels/
[3] https://which-50.com/companies-still-misunderstand-customer-experience-really

Top URLs in Tweet in G9:
[1] https://twitter.com/socflyny/status/1550192821239484417/photo/1
[1] https://www.stevecurtin.com/blog/cultivate-a-work-environment-where-employees-can-thrive/
[1] https://www.stevecurtin.com/blog/two-types-of-kpis/
[1] https://tanveernaseer.com/leadership-biz-cafe-steve-curtin-revelation-conversation-purpose-employee-engagement/
[1] https://twitter.com/enthused/status/1578134409634492416/photo/1
[1] https://twitter.com/enthused/status/1615739123406606338/photo/1
[1] https://twitter.com/enthused/status/1563166179773992965/photo/1
[1] https://twitter.com/enthused/status/1549979501773201409/photo/1
[1] https://www.usps.com/scheduler
[1] https://twitter.com/irb123/status/1594109139265155072/photo/1

Top URLs in Tweet in G10:
[14] https://www.codelessplatforms.com/blog/what-is-a-customer-portal/?utm_source=t.co&utm_medium=referral&utm_campaign=twitter
[3] https://www.enterpriseknowhow.ch/en/social-toolset
[2] https://www.freshairstudios.co.uk/blog/latest-news/professional-ivr-recordings
[1] https://twitter.com/score_buddy/status/1559569171498897410/photo/1
[1] https://www.scorebuddyqa.com/blog/how-to-reduce-repeat-calls-fast?utm_content=232815919&utm_medium=social&utm_source=twitter&hss_channel=tw-1079258364
[1] https://twitter.com/score_buddy/status/1610230997513011201/photo/1
[1] https://www.scorebuddyqa.com/learning-and-development?utm_content=220171011&utm_medium=social&utm_source=twitter&hss_channel=tw-1079258364
[1] https://twitter.com/score_buddy/status/1567883799706361856/video/1
[1] https://www.scorebuddyqa.com/blog/how-to-calculate-customer-retention-rate?utm_content=232812403&utm_medium=social&utm_source=twitter&hss_channel=tw-1079258364
[1] https://twitter.com/score_buddy/status/1608505375938019331/photo/1

Top Domains
Top Domains in Tweet in Entire Graph:
[1831] twitter.com
[1072] mycustomer.com
[402] paper.li
[205] mopinion.com
[167] cmswire.com
[127] customerthink.com
[111] forbes.com
[84] scienceofcx.com
[77] linkedin.com
[75] com.au

Top Domains in Tweet in G1:
[195] paper.li
[7] mycustomer.com

Top Domains in Tweet in G2:
[253] twitter.com
[40] com.au
[31] cmswire.com
[20] forbes.com
[9] mycustomer.com
[9] cx-journey.com
[9] linkedin.com
[8] cxaccelerator.com
[8] inc.com
[7] entrepreneur.com

Top Domains in Tweet in G3:
[983] mycustomer.com
[904] twitter.com
[14] ow.ly
[11] linkedin.com
[10] cmswire.com
[9] viglink.com
[9] google.com
[6] on24.com
[5] nodexlgraphgallery.org
[4] tinyurl.com

Top Domains in Tweet in G4:
[201] paper.li
[9] katenasser.com
[8] twitter.com
[8] mycustomer.com
[2] curatti.com
[1] stevedigioia.com
[1] groovehq.com
[1] stevecurtin.com

Top Domains in Tweet in G5:
[126] mopinion.com
[93] twitter.com
[64] forbes.com
[46] cmswire.com
[44] okt.to
[30] linkedin.com
[29] customerthink.com
[26] mycustomer.com
[24] com.au
[23] givainc.com

Top Domains in Tweet in G6:
[125] twitter.com
[38] cx-journey.com
[12] hyken.com
[10] mycustomer.com
[8] linkedin.com
[7] cmswire.com
[7] watermarkconsult.net
[6] cxservice360.com
[4] com.au
[4] icmi.com

Top Domains in Tweet in G7:
[76] twitter.com
[69] customerthink.com
[62] genesys.com
[60] cmswire.com
[24] bradcleveland.com
[22] mycustomer.com
[13] forbes.com
[7] crmbuyer.com
[3] ow.ly
[2] technative.io

Top Domains in Tweet in G8:
[77] mopinion.com
[60] twitter.com
[22] customerthink.com
[17] customerattuned.com
[14] mailchi.mp
[10] cmswire.com
[5] forbes.com
[5] business2community.com
[5] sas.com
[5] deniseleeyohn.com

Top Domains in Tweet in G9:
[7] twitter.com
[2] stevecurtin.com
[1] tanveernaseer.com
[1] usps.com

Top Domains in Tweet in G10:
[34] twitter.com
[14] codelessplatforms.com
[3] scorebuddyqa.com
[3] enterpriseknowhow.ch
[2] g2.com
[2] co.uk
[2] microsoft.com
[2] linkedin.com
[2] hbr.org
[2] postbeyond.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[4044] custexp
[3240] cx
[1463] customerexperience
[1324] custserv
[522] cxmanagement
[489] hx
[472] ex
[399] ai
[391] designthinking
[351] rox



Top Hashtags in Tweet in G1:
[202] custexp
[202] customerexperience
[200] cx
[4] cxmanagement
[1] cxqotd

Top Hashtags in Tweet in G2:
[298] custexp
[288] cx
[84] custserv
[76] customerexperience
[74] cxqotd
[34] customerservice
[29] cxm
[22] empexp
[18] feedback
[16] voc

Top Hashtags in Tweet in G3:
[1111] custexp
[1106] cx
[762] customerexperience
[479] cxmanagement
[245] custserv
[207] hx
[174] ex
[141] rox
[138] designthinking
[127] ai

Top Hashtags in Tweet in G4:
[414] cx
[218] custexp
[215] customerexperience
[206] custserv
[200] cem
[200] cxm
[6] cxmanagement
[4] peopleskills
[4] leadership
[4] management

Top Hashtags in Tweet in G5:
[893] custexp
[459] cx
[318] custserv
[271] hx
[262] ex
[243] designthinking
[224] infinitejourneys
[219] ai
[203] xr
[202] metaverse

Top Hashtags in Tweet in G6:
[154] custexp
[98] cx
[51] customerexperience
[40] custserv
[27] customerservice
[14] journeymapping
[10] empexp
[8] leadership
[7] employeeexperience
[6] ex

Top Hashtags in Tweet in G7:
[275] custexp
[269] custserv
[249] cx
[26] cctr
[6] empathyinaction
[6] customerexperience
[4] cxmanagement
[2] customerservice
[2] designthinking
[1] marketing

Top Hashtags in Tweet in G8:
[335] custexp
[91] cx
[45] customercentricity
[38] custserv
[36] insight
[36] b2b
[25] leadership
[25] crm
[25] thoughtleadership
[22] onlinejourney

Top Hashtags in Tweet in G9:
[47] custexp
[34] custserv
[11] cx
[4] retail
[3] customereffort
[3] leadership
[3] purpose
[3] sales
[2] culture
[2] engagement

Top Hashtags in Tweet in G10:
[64] custexp
[24] custserv
[18] customerexperience
[11] cx
[10] cctr
[6] b2b
[6] customerservice
[5] saas
[5] software
[4] marketing

Top Words
Top Words in Tweet in Entire Graph:
[4044] #custexp
[3245] #cx
[1706] customer
[1463] #customerexperience
[1324] #custserv
[1010] experience
[893] cx
[550] mentalmarketer
[522] #cxmanagement
[495] customers

Top Words in Tweet in G1:
[202] #custexp
[202] #customerexperience
[200] #cx
[195] today
[195] latest
[155] thanks
[10] mycustomer
[7] mentalmarketer
[5] contextu_al
[4] #cxmanagement

Top Words in Tweet in G2:
[298] #custexp
[289] #cx
[121] customer
[120] customers
[84] #custserv
[76] #customerexperience
[74] #cxqotd
[57] cxpert
[44] experience
[43] great

Top Words in Tweet in G3:
[1111] #custexp
[1109] #cx
[762] #customerexperience
[654] cx
[615] customer
[479] #cxmanagement
[414] mentalmarketer
[310] experience
[267] mycustomer
[245] #custserv

Top Words in Tweet in G4:
[414] #cx
[400] dusentio
[218] #custexp
[215] #customerexperience
[206] #custserv
[202] best
[200] source
[200] content
[200] #cem
[200] #cxm

Top Words in Tweet in G5:
[893] #custexp
[460] #cx
[358] experience
[318] #custserv
[315] customer
[271] #hx
[262] #ex
[243] #designthinking
[221] #infinitejourneys
[219] #ai

Top Words in Tweet in G6:
[154] #custexp
[98] #cx
[92] customer
[51] #customerexperience
[46] experience
[45] cx
[40] #custserv
[40] journey
[34] great
[27] #customerservice

Top Words in Tweet in G7:
[275] #custexp
[269] #custserv
[249] #cx
[167] customer
[78] experience
[72] cx
[69] genesys
[30] service
[26] #cctr
[21] customers

Top Words in Tweet in G8:
[335] #custexp
[142] customer
[103] peterlavers
[91] #cx
[54] customerattuned
[48] feedback
[45] great
[45] #customercentricity
[44] experience
[40] #b2b

Top Words in Tweet in G9:
[47] #custexp
[34] #custserv
[25] customer
[20] service
[17] enthused
[16] customers
[13] consumers
[12] first
[12] 2022
[11] source

Top Words in Tweet in G10:
[64] #custexp
[33] customer
[24] #custserv
[18] #customerexperience
[14] web
[13] experience
[11] need
[11] #cx
[10] #cctr
[9] customers

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[1219] #custexp,#cx
[783] #customerexperience,#custexp
[734] #custserv,#custexp
[663] customer,experience
[653] #cx,#custserv
[390] #cxmanagement,#customerexperience
[290] #cx,#custexp
[267] #ex,#rox
[264] #designthinking,#infinitejourneys
[258] #defi,#daos

Top Word Pairs in Tweet in G1:
[195] latest,#custexp
[195] #custexp,today
[195] #cx,#customerexperience
[155] today,thanks
[40] today,#cx
[7] #customerexperience,#custexp
[5] thanks,mentalmarketer
[5] #custexp,#cx
[4] #cxmanagement,#customerexperience
[4] thanks,contextu_al

Top Word Pairs in Tweet in G2:
[185] #custexp,#cx
[65] #custserv,#custexp
[22] cmswire,#custexp
[14] customer,experience
[13] forbes,#custexp
[12] #customerexperience,#custserv
[12] #cxm,#custexp
[12] customer,service
[11] care,big
[11] #customerservice,#customerexperience

Top Word Pairs in Tweet in G3:
[784] #custexp,#cx
[724] #customerexperience,#custexp
[363] #cxmanagement,#customerexperience
[219] customer,experience
[168] #cx,#custserv
[130] #custserv,#custexp
[110] #ex,#rox
[96] #defi,#daos
[91] #hx,#xr
[89] cx,leader

Top Word Pairs in Tweet in G4:
[201] #customerexperience,#cx
[200] #custserv,dusentio
[200] #cxm,#custserv
[200] source,best
[200] #custexp,#cxm
[200] #cx,content
[200] #cem,#custexp
[200] best,#cx
[200] content,#cem
[200] dusentio,soundings

Top Word Pairs in Tweet in G5:
[218] #custserv,#custexp
[208] #cx,#custserv
[200] customer,experience
[190] #designthinking,#infinitejourneys
[160] #defi,#daos
[154] #hx,#xr
[151] #daos,#nfts
[149] #ex,#rox
[148] #ai,#ia
[138] #xr,#ar

Top Word Pairs in Tweet in G6:
[38] customer,experience
[34] #custexp,#cx
[27] #cx,#custexp
[24] cx,journey
[21] #custexp,#custserv
[20] customer,service
[14] #customerexperience,#customerservice
[12] journey,mapping
[12] #customerservice,#custexp
[12] gt,gt

Top Word Pairs in Tweet in G7:
[236] #custserv,#custexp
[236] #cx,#custserv
[66] customer,experience
[58] genesys,#cx
[18] customerthink,#cx
[17] customer,service
[14] #custexp,#custserv
[14] #custserv,#cctr
[13] contact,center
[11] mycustomer,#cx

Top Word Pairs in Tweet in G8:
[37] customer,experience
[34] #cx,#custexp
[33] voice,customer
[32] #custexp,#custserv
[25] customer,feedback
[23] #custexp,#cx
[17] markhollyoake,alanthom90
[15] #customercentricity,means
[15] series,discussions
[14] co,founder

Top Word Pairs in Tweet in G9:
[28] #custserv,#custexp
[11] source,2022
[10] #custexp,#cx
[9] experience,report
[9] customer,service
[9] digital,first
[9] report,nice_cx
[9] customer,experience
[9] 2022,digital
[9] first,customer

Top Word Pairs in Tweet in G10:
[18] #custserv,#custexp
[11] customer,web
[9] #custexp,#cctr
[9] web,portal
[9] customer,experience
[6] portal,find
[6] need,customer
[6] reasons,need
[6] #custexp,#custserv
[6] find,#custserv

Top Replied-To
Top Replied-To in Entire Graph:
@zhechodobrev
@charlesaraujo
@arapahoecounty
@enthused
@jeanniecw
@billquiseng
@irb123
@gdaviddodd
@simonspyer
@colinsataylor

Top Replied-To in G2:
@mentalmarketer
@tanujdiwan
@cxaccelerator
@cxbunited
@stevedigioia
@callcentericmi
@sandipkrgupta
@jtwatkin
@luismelo78
@cxpert

Top Replied-To in G3:
@zhechodobrev
@charlesaraujo
@jeanniecw
@simonspyer
@gdaviddodd
@jimtincher
@edimprintcx
@nortycohen
@ricardosgulko
@laughlinpaul

Top Replied-To in G5:
@billquiseng
@hyundai

Top Replied-To in G6:
@hyken

Top Replied-To in G9:
@arapahoecounty
@enthused
@irb123
@hertz
@sproutsfm
@chickfila
@kohls
@dvtoomey
@kroger
@target

Top Mentioned
Top Mentioned in Entire Graph:
@mentalmarketer
@mycustomer
@cxpert
@dusentio
@cxjourney
@bdaly247
@peterlavers
@genesys
@annettefranz
@billquiseng

Top Mentioned in G1:
@mycustomer
@mentalmarketer
@contextu_al
@softclouds
@bfcxguru
@pretectum
@balaji_sandiego
@userengagement
@pennyskelley
@cxconnoisseur

Top Mentioned in G2:
@cxpert
@billquiseng
@cmswire
@debbieszumylo
@jtwatkin
@jeanniecw
@annettefranz
@jennysuedempsey
@cxaccelerator
@forbes

Top Mentioned in G3:
@mentalmarketer
@mycustomer
@neilcdavey
@cxpert
@zhechodobrev
@be_authenticx
@gartner_inc
@consultingchris
@cxpa_assoc
@gmeliacae

Top Mentioned in G4:
@dusentio
@bdaly247
@cxjourney
@geoff_deweaver
@annettefranz
@rwang0
@katenasser
@cxpert
@timothy_hughes
@ralph_ohr

Top Mentioned in G5:
@cxpert
@mentalmarketer
@customerexpnews
@mycustomer
@billquiseng
@cmswire
@cherry_254
@ausmilitarybank
@userexpnews
@finacle

Top Mentioned in G6:
@annettefranz
@hyken
@debbieszumylo
@cxpert
@mycustomer
@service360blog
@jeanniecw
@cmswire
@stevedigioia
@servicenow

Top Mentioned in G7:
@genesys
@customerthink
@drnatalie
@mycustomer
@forbes
@li_learning
@bradcleveland
@viewn
@lilianapetrova
@clearaction

Top Mentioned in G8:
@peterlavers
@customerattuned
@markhollyoake
@sassoftwareuki
@alanthom90
@db16ltd
@ellieluk
@cranstonp
@cxpert
@appreciateplc

Top Mentioned in G9:
@enthused
@nice_cx
@niceltd
@lululemon
@kroger
@mykingsoopers
@hertz
@verizonsupport
@doordash
@grubhub

Top Mentioned in G10:
@enterknowhow
@ycliao7
@convergehub

Top Tweeters
Top Tweeters in Entire Graph:
@sectest9
@chidambara09
@cybersecurityn8
@xfinitysupport
@teshawnedmonds
@vonrosenchild
@evankirstel
@o_fabriciosouza
@southwestair
@verizonsupport

Top Tweeters in G1:
@nigeriantribune
@wordfinga
@cctakato
@shopy_cart
@ameyawdebrah
@pythonbot_by_pm
@lhyziebongon
@markred17
@grjenkin
@dailymonitor

Top Tweeters in G2:
@mcdonalds
@asher_wolf
@thesun
@marriottbonvoy
@forbes
@marshacollier
@inc
@galactic_ditto
@qantas
@venturebeat

Top Tweeters in G3:
@sectest9
@cybersecurityn8
@education_24x7
@godfrey_g_
@walmart
@livemint
@pyscalellc
@designthinkbot
@stanleyepstein
@gdprai

Top Tweeters in G4:
@lorimoreno
@ssxman2
@geoff_deweaver
@valaafshar
@trippbraden
@rwang0
@mercnews
@albertmylesam
@timothy_hughes
@meghanmbiro

Top Tweeters in G5:
@chidambara09
@southwestair
@santchiweb
@ricardo_ik_ahau
@fullnam35087976
@kate_eviva
@italkabouthtml
@dasfintechbot
@manifattura40
@pardoe_ai

Top Tweeters in G6:
@atheek_ahamath
@sachatb
@zoso418
@tanveernaseer
@hyken
@johnsaunders18
@annettefranz
@augieray
@carolsankar
@zoditorelax

Top Tweeters in G7:
@gezgintrk
@enriquen
@jeffsheehan
@entrepreneur
@pissedconsumer
@ross_quintana
@bmoskwa
@jermynvoon
@drnatalie
@avr4m

Top Tweeters in G8:
@teshawnedmonds
@o_fabriciosouza
@fintechna
@jayeshmthakur
@gmtowner
@adweek
@tw2cayc
@ultabeauty
@sallyeaves
@vocnews_online

Top Tweeters in G9:
@verizonsupport
@fedexhelp
@ucloudify
@thepainterflynn
@evelynspring8
@wsj
@jimmyjohns
@lululemon
@nba
@hertz

Top Tweeters in G10:
@stc11stc
@ggheorghiu
@britopian
@polinchock
@sugarcrm
@convergehub
@mcgoverntheory
@andrepalko
@michaelw888
@ycliao7