custserv, Twitter, 2/19/2023 3:58:26 AM, 289807


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custserv_2023-02-18_19-47-20.xlsx
custserv_2023-02-18_19-47-20.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
February 19, 2023
Short Description:
custserv via NodeXL https://bit.ly/3SebaBa
@hm_custserv
@paycompliment
@hyken
@tdmacrae
@ihop
@primark
@mentalmarketer
@patrick_saas
@gregortbach
@eads4th

Top hashtags:
#custserv
#cx
#hx
#ar
#xr
#vr
#daos
#web3
#nfts
#designthinking

Description:
Description
The graph represents a network of 2,074 Twitter users whose recent tweets contained "custserv", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 2/18/2023 5:00:35 PM. The network was obtained from Twitter on Sunday, 19 February 2023 at 03:53 UTC.

The tweets in the network were tweeted over the 4497-day, 23-hour, 30-minute period from Wednesday, 27 October 2010 at 01:25 UTC to Sunday, 19 February 2023 at 00:55 UTC.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 2074
Unique Edges : 1844
Edges With Duplicates : 10781
Total Edges : 12625
Number of Edge Types : 9
Mentions : 2529
Retweet : 1134
MentionsInRetweet : 2114
Tweet : 979
Replies to : 1784
MentionsInReplyTo : 3929
Quote : 80
MentionsInQuote : 59
MentionsInQuoteReply : 17
Self-Loops : 1238
Reciprocated Vertex Pair Ratio : 0.108461762140157
Reciprocated Edge Ratio : 0.195697796432319
Connected Components : 101
Single-Vertex Connected Components : 42
Maximum Vertices in a Connected Component : 1847
Maximum Edges in a Connected Component : 12164
Maximum Geodesic Distance (Diameter) : 17
Average Geodesic Distance : 6.539759
Graph Density : 0.000886634932020779
Modularity : 0.234685
NodeXL Version : 1.0.1.510
Data Import : The graph represents a network of 2,074 Twitter users whose recent tweets contained "custserv", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 2/18/2023 5:00:35 PM. The network was obtained from Twitter on Sunday, 19 February 2023 at 03:53 UTC.

The tweets in the network were tweeted over the 4497-day, 23-hour, 30-minute period from Wednesday, 27 October 2010 at 01:25 UTC to Sunday, 19 February 2023 at 00:55 UTC.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : TwitterSearch2
Graph Term : custserv
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[648] https://www.paycompliment.com/
[28] http://paper.li/duSentio/1414082839
[17] https://twitter.com/messages/compose?recipient_id=808737074
[13] https://twitter.com/m_scottie57/status/1616940524488871938/photo/1
[11] https://redirect.viglink.com?u=https%3A%2F%2Fwww.linkedin.com%2Fposts%2Flukesoon_digitalproducts-digitalassets-disruptiveinnovation-activity-7028549150992453632-CPum%3Futm_source%3Dshare%26utm_medium%3Dmember_desktop&key=a7e37b5f6ff1de9cb410158b1013e54a&prodOvrd=RAC&opt=false
[10] https://redirect.viglink.com?u=https%3A%2F%2Fwww.linkedin.com%2Fposts%2Flukesoon_cx-custserv-ex-activity-7024229245270822912-jkCE%3Futm_source%3Dshare%26utm_medium%3Dmember_desktop&key=a7e37b5f6ff1de9cb410158b1013e54a&prodOvrd=RAC&opt=false
[10] https://www.linkedin.com/posts/lukesoon_humanxperience-metaverse-defi-activity-7020951562541834240-VOOj?utm_source=share&utm_medium=member_ios
[8] https://www.linkedin.com/posts/lukesoon_innovation-corporateinnovation-innovationmanagement-activity-7024241411701039104-72Eu?utm_source=share&utm_medium=member_ios
[7] https://www.mycustomer.com/service/channels/how-chatgpt-can-help-customer-service-teams-in-its-own-words
[7] https://docs.google.com/forms/d/e/1FAIpQLSeoq_5e5xEp39euLJ0QE5ZsdZSDE2qCTm5yOu9CX8Wx48xn_Q/viewform

Top URLs in Tweet in G1:
[17] https://twitter.com/messages/compose?recipient_id=808737074
[4] https://twitter.com/kritik_seth/status/1625939524609093637/photo/1
[4] https://twitter.com/galleryofdoug/status/1626206373791911937/photo/1
[4] https://twitter.com/EdwinJo72224089/status/1625031669244903425/photo/1
[4] https://twitter.com/80suburbia/status/1625890145923735553/photo/1
[4] https://twitter.com/julioseixo/status/1620876016850976769/photo/1
[4] https://twitter.com/prarthit/status/1621094399378853888/photo/1
[4] https://twitter.com/Abhishe50547424/status/1620263567282036737/photo/1
[3] https://twitter.com/hm/status/1555237146734256135/photo/1
[3] https://twitter.com/akshayraje1989/status/1620362932537401344/photo/1

Top URLs in Tweet in G2:
[11] https://redirect.viglink.com?u=https%3A%2F%2Fwww.linkedin.com%2Fposts%2Flukesoon_digitalproducts-digitalassets-disruptiveinnovation-activity-7028549150992453632-CPum%3Futm_source%3Dshare%26utm_medium%3Dmember_desktop&key=a7e37b5f6ff1de9cb410158b1013e54a&prodOvrd=RAC&opt=false
[10] https://redirect.viglink.com?u=https%3A%2F%2Fwww.linkedin.com%2Fposts%2Flukesoon_cx-custserv-ex-activity-7024229245270822912-jkCE%3Futm_source%3Dshare%26utm_medium%3Dmember_desktop&key=a7e37b5f6ff1de9cb410158b1013e54a&prodOvrd=RAC&opt=false
[10] https://www.linkedin.com/posts/lukesoon_humanxperience-metaverse-defi-activity-7020951562541834240-VOOj?utm_source=share&utm_medium=member_ios
[8] https://www.linkedin.com/posts/lukesoon_innovation-corporateinnovation-innovationmanagement-activity-7024241411701039104-72Eu?utm_source=share&utm_medium=member_ios
[7] https://www.linkedin.com/posts/lukesoon_cx-custserv-ex-activity-7024229245270822912-jkCE?utm_source=share&utm_medium=member_ios
[7] https://www.linkedin.com/posts/lukesoon_cx-custserv-ex-activity-7024934383140691968-RzbB?utm_source=share&utm_medium=member_ios
[7] https://www.mycustomer.com/service/channels/how-chatgpt-can-help-customer-service-teams-in-its-own-words
[6] https://www.linkedin.com/posts/lukesoon_customerexperience-employeeexperience-cx-activity-7024528723592847360-_flV?utm_source=share&utm_medium=member_ios
[6] https://redirect.viglink.com?u=https%3A%2F%2Fwww.linkedin.com%2Fposts%2Flukesoon_cx-custserv-ex-activity-7029237252270551040-HAPV%3Futm_source%3Dshare%26utm_medium%3Dmember_desktop&key=a7e37b5f6ff1de9cb410158b1013e54a&prodOvrd=RAC&opt=false
[6] https://www.linkedin.com/posts/lukesoon_digitalproducts-digitalassets-disruptiveinnovation-activity-7028549150992453632-CPum?utm_source=share&utm_medium=member_ios

Top URLs in Tweet in G3:
[13] https://twitter.com/m_scottie57/status/1616940524488871938/photo/1
[5] https://twitter.com/TessW62/status/1616893155307143168/photo/1
[5] https://twitter.com/LouiseWluddite/status/1616886557868232712/photo/1
[4] https://twitter.com/eads4th/status/1616974940485328897/photo/1
[3] https://twitter.com/For_XXs_Sake/status/1617298300746473476/photo/1
[2] https://twitter.com/GCSchoolTeacher/status/1617208521086406656/photo/1
[2] https://www.independent.co.uk/life-style/women/sexual-assault-unisex-changing-rooms-sunday-times-women-risk-a8519086.html
[2] https://www.independent.co.uk/asia/southeast-asia/h-m-malaysia-hidden-cameras-changing-rooms-b2260785.html
[2] https://twitter.com/paigeolsen27/status/1617364945410330628/photo/1
[1] https://twitter.com/niceedin/status/1617084438877290496

Top URLs in Tweet in G4:
[1] https://twitter.com/GrazyTGrazynaTT/status/1623980808154357764/video/1
[1] https://twitter.com/grazytgrazynatt/status/1158335922871644160/video/1
[1] https://twitter.com/GrazyTGrazynaTT/status/1613096555979984896/video/1
[1] https://twitter.com/GrazyTGrazynaTT/status/1388199059480055811/photo/1
[1] https://twitter.com/GrazyTGrazynaTT/status/1359044953326895110/video/1
[1] https://twitter.com/EmmanuelMacron/status/1454779926813491200?s=20
[1] https://twitter.com/GrazyTGrazynaTT/status/1454783836848640001/video/1
[1] https://twitter.com/GrazyTGrazynaTT/status/1607634823140581376/video/1
[1] https://twitter.com/PLenFrance/status/1595776137707282433?s=20&t=jToRJXXmNcnHdX43ooJCqQ
[1] https://twitter.com/GrazyTGrazynaTT/status/1597100373638279168/video/1

Top URLs in Tweet in G5:
[648] https://www.paycompliment.com/
[1] https://www.cbc.ca/news/business/marketplace-tourist-fees-1.6739759?__vfz=medium%3Dsharebar
[1] https://hyken.com/customer-experience/25-dollar-mistake/

Top URLs in Tweet in G6:
[1] https://paper.li/BradBennett/1326746226?share_id=7b0e4b60-aec8-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=2c531550-9a5a-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=a6efcfc0-aada-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=00a57230-9e48-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=d50bcc40-a235-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=54043b10-a491-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=ff450660-a2fe-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=a8ce4530-a623-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=2b283870-9f11-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=fdd99e10-a7b5-11ed-ad57-fa163e65ae25

Top URLs in Tweet in G7:
[5] https://hubs.li/H0YZhCH0
[4] https://aheadcrm.blogspot.com/2023/01/social-media-is-dead-long-live-social.html
[4] https://cct.cct-solutions.com/en-en/whatsapp-ccaas-cloud
[4] https://cct.cct-solutions.com/en-en/workforce-engagement
[2] https://www.comm100.com/blog/5-customer-experience-predictions-2023/
[2] https://www.dataknowl.com/blog/20230123/best-crm-for-small-business
[2] https://www.productiveinsights.com/podcast/justin-herald?utm_campaign=coschedule&utm_source=twitter&utm_medium=AshRoyHelps
[2] http://clearcto.com
[1] https://www.make.com/en/templates/2972-post-a-message-with-a-new-tweet-from-a-watched-twitter-account-in-discord?pc=webautomation
[1] https://twitter.com/Arron_JL/status/1626580832294166529/photo/1

Top URLs in Tweet in G8:
[2] http://www.smartcustomerservice.com/Articles/News-Briefs/Bright-Pattern-Contact-Center-Now-Available-on-Microsoft-AppSource-157156.aspx#.Y-0Xsr5FrpM.twitter
[1] https://www.uniphore.com/u-self-serve/?utm_campaign=2022-Reclaim-On-Hold&utm_source=linkedin&utm_medium=organic
[1] https://twitter.com/uniphore/status/1624887990714527744/photo/1
[1] https://www.speechtechmag.com/Articles/ReadArticle.aspx?ArticleID=157075#.Y-Uz1N6hyZ0.twitter#crm
[1] http://www.smartcustomerservice.com/Articles/News-Briefs/Alorica-Expands-into-Egypt-and-Poland-156844.aspx#.Y9FOpBUI9JA.twitter
[1] https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=156798#.Y9BbZmU_Oig.twitter
[1] http://www.smartcustomerservice.com/Articles/News-Briefs/Kore.ai-Adds-Generative-AI-and-Large-Language-Models-in-XO-Platform-V10.0-156816.aspx#.Y9BYl1yCuy4.twitter
[1] http://www.smartcustomerservice.com/Articles/News-Briefs/Glia-Upgrades-Call-Center-Platform-156820.aspx#.Y9BYRInNGbQ.twitter
[1] https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=156837#.Y9BW_ppS9r8.twitter
[1] http://www.smartcustomerservice.com/Articles/News-Briefs/Zoho-Launches-Trident-Unified-Communications-Platform-and-Workplace-Updates-157089.aspx#.Y-U0KCsxjeA.twitter

Top URLs in Tweet in G9:
[28] http://paper.li/duSentio/1414082839
[1] https://blog.ventanaresearch.com/the-2023-market-agenda-for-cx-analytics-takes-center-stage?utm_campaign=Expertise%20-%20Customer%20Experience&utm_content=234415474&utm_medium=social&utm_source=twitter&hss_channel=tw-17992147

Top URLs in Tweet in G10:
[1] https://twitter.com/messages/compose?recipient_id=185728888
[1] https://twitter.com/virtudeskcom/status/1625510179994275841/photo/1
[1] https://twitter.com/virtudeskcom/status/1620436749901078528/photo/1
[1] https://twitter.com/virtudeskcom/status/1617900031993847808/photo/1
[1] https://twitter.com/virtudeskcom/status/1622973474309562370/photo/1
[1] https://twitter.com/pavelStepanov77/status/1620451955213475841/photo/1
[1] https://twitter.com/pavelStepanov77/status/1600184894289739780/photo/1
[1] https://twitter.com/pavelStepanov77/status/1617915238543757313/photo/1
[1] https://twitter.com/pavelStepanov77/status/1622988679361732610/photo/1
[1] https://twitter.com/pavelStepanov77/status/1625525400720879616/photo/1

Top Domains
Top Domains in Tweet in Entire Graph:
[711] twitter.com
[648] paycompliment.com
[221] google.com
[137] paper.li
[101] linkedin.com
[83] viglink.com
[58] ddsk.co
[45] cmswire.com
[43] forbes.com
[28] contactcenterpipeline.com

Top Domains in Tweet in G1:
[194] twitter.com
[14] hm.com
[4] google.com
[1] peta.org
[1] pastebin.com
[1] co.uk

Top Domains in Tweet in G2:
[281] twitter.com
[209] google.com
[97] linkedin.com
[83] viglink.com
[58] ddsk.co
[55] paper.li
[44] cmswire.com
[42] forbes.com
[28] contactcenterpipeline.com
[18] fonolo.com

Top Domains in Tweet in G3:
[65] twitter.com
[5] co.uk
[1] fairplayforwomen.com
[1] thepinknews.com
[1] parliament.uk
[1] coventrytelegraph.net

Top Domains in Tweet in G4:
[29] twitter.com
[1] nodexlgraphgallery.org

Top Domains in Tweet in G5:
[648] paycompliment.com
[1] cbc.ca
[1] hyken.com

Top Domains in Tweet in G6:
[28] paper.li

Top Domains in Tweet in G7:
[41] twitter.com
[16] givainc.com
[14] clearcto.com
[8] cct-solutions.com
[6] brightmetrics.com
[5] make.com
[5] hubs.li
[4] youtube.com
[4] blogspot.com
[3] aithority.com

Top Domains in Tweet in G8:
[17] smartcustomerservice.com
[4] destinationcrm.com
[3] twitter.com
[2] blogspot.com
[1] uniphore.com
[1] speechtechmag.com

Top Domains in Tweet in G9:
[28] paper.li
[1] ventanaresearch.com

Top Domains in Tweet in G10:
[10] twitter.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[3163] custserv
[1242] cx
[813] hx
[802] ar
[778] xr
[776] vr
[770] daos
[769] web3
[762] nfts
[756] designthinking



Top Hashtags in Tweet in G1:
[5] hm
[2] hmxme
[2] jaquelknight
[2] hmmove
[2] hmindia
[2] fashion
[2] evri
[1] ahmedabad
[1] zijnwenietgewendvanhenm
[1] interiordesign

Top Hashtags in Tweet in G2:
[2061] custserv
[1051] cx
[812] hx
[785] ar
[777] xr
[775] vr
[768] daos
[766] web3
[760] nfts
[754] designthinking

Top Hashtags in Tweet in G3:
[5] gowokegobroke
[4] boycotth
[2] nothankyou
[2] boycotthm
[1] thisneverhappens
[1] sexmatters
[1] fauxcomplaint
[1] boycottgi2023
[1] him
[1] boycottprimark

Top Hashtags in Tweet in G4:
[35] influencerpromotion
[28] custserv
[26] fintech
[26] megatrends
[25] tech
[23] brest
[22] frenchtech
[22] paris
[21] socialpromoedutech
[21] influencermarketing

Top Hashtags in Tweet in G5:
[646] custserv
[644] customerexperience
[487] retail
[57] burger
[33] food
[17] telstra
[9] pizza
[9] grill
[6] beer
[6] healthcare

Top Hashtags in Tweet in G6:
[29] custserv
[28] customerservice
[28] ai
[1] chatgpt
[1] aws

Top Hashtags in Tweet in G7:
[108] custserv
[30] contactcenter
[24] cx
[20] customerservice
[19] callcenter
[14] cctr
[13] cctsolutions
[13] smartintegrations
[12] customerexperience
[12] itsm

Top Hashtags in Tweet in G8:
[25] custserv
[23] customerservice
[21] cctr
[21] crm
[20] contactcenter
[20] cx
[4] ai
[4] conversationalai
[3] onhold
[3] generativeai

Top Hashtags in Tweet in G9:
[57] cx
[29] custserv
[28] cem
[28] custexp
[28] cxm
[28] customerexperience
[1] cen
[1] voc
[1] cctr

Top Hashtags in Tweet in G10:
[23] twitterchats
[23] chataboutbrand
[23] vcbuzz
[17] custserv
[16] ppcchat
[12] socialcafe
[10] usabizparty
[10] hivechat
[10] tradestalk
[10] digiblogchat

Top Words
Top Words in Tweet in Entire Graph:
[3165] #custserv
[1535] hm_custserv
[1242] #cx
[812] #hx
[802] #ar
[778] #xr
[776] #vr
[770] #daos
[769] #web3
[762] #nfts

Top Words in Tweet in G1:
[914] hm_custserv
[278] please
[259] order
[238] dm
[198] hm
[186] hi
[184] refund
[166] address
[148] help
[141] email

Top Words in Tweet in G2:
[2061] #custserv
[1051] #cx
[811] #hx
[785] #ar
[777] #xr
[775] #vr
[768] #daos
[766] #web3
[760] #nfts
[754] #designthinking

Top Words in Tweet in G3:
[613] hm_custserv
[587] jillgwynne
[174] women
[126] girls
[118] changing
[112] rooms
[79] sex
[69] safe
[64] stores
[59] unisex

Top Words in Tweet in G4:
[57] grazytgrazynatt
[43] influencerprom1
[35] #influencerpromotion
[28] #custserv
[26] #fintech
[26] #megatrends
[25] peterleah18
[25] pestochampion
[25] heroldbarton
[25] #tech

Top Words in Tweet in G5:
[650] congrats
[646] #custserv
[646] #customerexperience
[487] #retail
[473] rating
[473] top
[173] feedback
[127] lowes
[57] #burger
[48] bandq_help

Top Words in Tweet in G6:
[29] #custserv
[28] #ai
[28] latest
[28] daily
[28] #customerservice
[26] thanks
[4] alloilgasjobs
[2] pm
[2] marshacollier
[2] digi_desk

Top Words in Tweet in G7:
[108] #custserv
[30] #contactcenter
[25] customer
[24] #cx
[20] #customerservice
[19] #callcenter
[18] service
[16] center
[14] #cctr
[13] #smartintegrations

Top Words in Tweet in G8:
[25] #custserv
[23] #customerservice
[21] #crm
[21] #cctr
[20] #cx
[20] #contactcenter
[4] play
[4] #conversationalai
[4] #ai
[3] available

Top Words in Tweet in G9:
[57] #cx
[56] dusentio
[29] #custserv
[28] source
[28] #custexp
[28] #cem
[28] #cxm
[28] #customerexperience
[28] content
[28] best

Top Words in Tweet in G10:
[50] pm
[24] today
[23] #vcbuzz
[23] #twitterchats
[23] #chataboutbrand
[22] following
[20] 12
[17] #custserv
[16] #ppcchat
[13] join

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[929] #cx,#custserv
[776] #ar,#vr
[771] #xr,#ar
[757] #hx,#xr
[735] #defi,#daos
[504] #virtualworld,#gamefi
[486] #customerexperience,#retail
[486] #retail,#custserv
[483] #daos,#nfts
[473] top,rating

Top Word Pairs in Tweet in G1:
[90] full,name
[77] hm_custserv,hi
[67] email,address
[63] hm,hm_custserv
[60] order,number
[60] billing,address
[56] hm_custserv,hmindia
[48] address,billing
[48] happy,help
[47] name,email

Top Word Pairs in Tweet in G2:
[882] #cx,#custserv
[775] #ar,#vr
[770] #xr,#ar
[756] #hx,#xr
[733] #defi,#daos
[504] #virtualworld,#gamefi
[481] #daos,#nfts
[451] #vr,#web3
[440] #custserv,#ex
[382] #designthinking,#infinitejourneys

Top Word Pairs in Tweet in G3:
[404] hm_custserv,jillgwynne
[158] jillgwynne,hm_custserv
[92] changing,rooms
[92] women,girls
[49] feel,safe
[47] hm_custserv,case
[47] notice,women
[47] please,put
[47] case,please
[47] girls,decide

Top Word Pairs in Tweet in G4:
[28] grazytgrazynatt,influencerprom1
[25] peterleah18,heroldbarton
[25] vipeurope5,pestochampion
[25] heroldbarton,vipeurope5
[25] pestochampion,srinualme
[17] kiyotaka_1991,glaveanton
[15] ai_miami,peterleah18
[15] influencerprom1,ai_miami
[14] #influencerpromotion,#topcasestudy
[14] #influencerpromotion,#custserv

Top Word Pairs in Tweet in G5:
[486] #customerexperience,#retail
[486] #retail,#custserv
[473] top,rating
[466] rating,#customerexperience
[170] feedback,#customerexperience
[57] #burger,#custserv
[57] #customerexperience,#burger
[33] #customerexperience,#food
[31] #food,#custserv
[17] #telstra,#custserv

Top Word Pairs in Tweet in G6:
[28] #custserv,daily
[28] #customerservice,#ai
[28] latest,#custserv
[26] daily,thanks
[2] alloilgasjobs,#customerservice
[2] daily,#customerservice

Top Word Pairs in Tweet in G7:
[12] conversation,report
[12] daily,conversation
[12] report,ready
[12] ready,#custserv
[11] #contactcenter,#cctr
[11] customer,service
[11] #customerservice,#custserv
[11] contact,center
[10] #cx,#custserv
[9] #custserv,#callcenter

Top Word Pairs in Tweet in G8:
[22] #custserv,#customerservice
[18] #customerservice,#cx
[17] #crm,#cctr
[15] #contactcenter,#custserv
[15] #cctr,#contactcenter
[5] #cctr,#custserv
[3] #cx,#conversationalai
[2] 2023,cmo_council
[2] crm,#custserv
[2] cmo_council,custcomm

Top Word Pairs in Tweet in G9:
[28] content,#cem
[28] #customerexperience,#cx
[28] source,best
[28] #custexp,#cxm
[28] #cem,#custexp
[28] soundings,source
[28] best,#cx
[28] #custserv,dusentio
[28] dusentio,soundings
[28] #cxm,#custserv

Top Word Pairs in Tweet in G10:
[23] #chataboutbrand,#vcbuzz
[22] following,#twitterchats
[20] 12,pm
[16] #vcbuzz,#ppcchat
[13] today,#chataboutbrand
[12] join,following
[11] individuals,join
[11] #twitterchats,today
[11] minded,individuals
[11] connect,minded

Top Replied-To
Top Replied-To in Entire Graph:
@hm_custserv
@marshacollier
@gregortbach
@danielal007
@kevinoinsc
@markc_avgi
@dreavilleneuve
@nealwoodson
@jillgwynne
@hm

Top Replied-To in G1:
@hm_custserv
@hm
@hmindia
@gensabine
@akshayraje1989
@pankajvaswani12
@annelolak
@hmunitedkingdom
@lensiseethrough
@luzbetancourtr1

Top Replied-To in G2:
@marshacollier
@gregortbach
@danielal007
@kevinoinsc
@dreavilleneuve
@markc_avgi
@nealwoodson
@mentalmarketer
@cxaccelerator
@jedhunter1

Top Replied-To in G3:
@hm_custserv
@jillgwynne
@bloo_orchid
@greedygamer04
@croneinamillion
@duuftus
@bds28
@andweavers
@jenjen3186

Top Replied-To in G4:
@influencerprom1
@wanderingstarz1
@grazytgrazynatt
@emmanuelmacron
@cwiklowa
@plenfrance
@wrix2
@eduardovalentei
@fmfrancoise

Top Replied-To in G5:
@johnlewisretail

Top Replied-To in G8:
@egain
@uniphore
@officialalorica
@helpshift
@koredotai
@gliainc
@sugarcrm
@zoho
@niceltd
@intercom

Top Replied-To in G10:
@thetomgreid
@tmobilehelp
@zenyinger

Top Mentioned
Top Mentioned in Entire Graph:
@hm_custserv
@jillgwynne
@mentalmarketer
@gregortbach
@marshacollier
@hm
@lowes
@hmindia
@markc_avgi
@grazytgrazynatt

Top Mentioned in G1:
@hm_custserv
@hm
@hmindia
@jillgwynne
@hmusa
@jagograhakjago
@hmunitedkingdom
@hmphilippines
@lensiseethrough
@zeenewsenglish

Top Mentioned in G2:
@mentalmarketer
@gregortbach
@marshacollier
@markc_avgi
@danielal007
@digi_desk
@dreavilleneuve
@netventures
@callcentrehelp
@nealwoodson

Top Mentioned in G3:
@jillgwynne
@hm_custserv
@jsoosty
@hm
@veronikadar3
@roaringgirl
@m_scottie57
@vikkilax1
@primark
@speckasand

Top Mentioned in G4:
@grazytgrazynatt
@influencerprom1
@peterleah18
@heroldbarton
@pestochampion
@kiyotaka_1991
@ai_miami

Top Mentioned in G5:
@lowes
@bandq_help
@mcdonaldsuk
@homedepot
@outback
@sainsburys
@telstra
@myer
@kmart_australia

Top Mentioned in G6:
@alloilgasjobs
@digi_desk
@marshacollier
@dgtlinfra
@mikegregoryblog
@malonespeaking
@dorajfacundo
@futurism
@marfe258
@softclouds

Top Mentioned in G7:
@yurbi
@pipelinercrm

Top Mentioned in G8:
@microsoft
@crm
@awscloud
@cmo_council
@custcomm
@journeymapping
@mappingjourney
@suitecx
@tpdashboard

Top Mentioned in G9:
@dusentio
@bdaly247
@cxjourney
@rwang0
@timothy_hughes
@geoff_deweaver
@ralph_ohr
@isocialfanz
@annettefranz
@hyken

Top Mentioned in G10:
@virtudeskcom
@pavelstepanov77
@tmobile
@mikesievert
@janicekapner
@schelleranna
@kathrynclang
@southbaysome
@tmobilehelp
@darcydrollinger

Top Tweeters
Top Tweeters in Entire Graph:
@amazonhelp
@sectest9
@chidambara09
@tmobilehelp
@cybersecurityn8
@united
@delta
@vonrosenchild
@evankirstel
@sainsburys

Top Tweeters in G1:
@timesofindia
@aajtak
@economictimes
@peta
@myntra
@zeenewsenglish
@80suburbia
@julie_dutto
@amazonin
@cnbci

Top Tweeters in G2:
@sectest9
@vonrosenchild
@calcaware
@ricardo_ik_ahau
@rockchristopher
@jobsviatweet
@nomoreslaves
@forbes
@marshacollier
@karijoys

Top Tweeters in G3:
@treekahlo
@neurolawguy
@mags0611
@quelizinha
@susaneacock
@grunppy
@killhopelaw
@roorooyes4
@stilltish
@stoatlyl

Top Tweeters in G4:
@chidambara09
@cybersecurityn8
@jilliemary
@ginestarros
@ssxman2
@drjimmystar
@datsyuklover
@stevekrohn
@kvajpayaee
@jeffbullas

Top Tweeters in G5:
@sainsburys
@telstra
@asdaserviceteam
@mysouthend
@nikeservice
@marksandspencer
@dominos_uk
@farm_machinery_
@aldiuk
@nordstrom

Top Tweeters in G6:
@john_siracusa
@hiringcare
@tunisietravail
@audreyandray
@dsrecruitspwd
@mikezeigle
@joshmankiewicz
@germolution
@bradbennett
@dariusradzius

Top Tweeters in G7:
@johncecilprice
@iconohash
@pipelinercrm
@tejones
@claudiogt
@fx_larroche
@jeremyharpham
@jheberlicious
@twieberneit
@sheryl_isenhour

Top Tweeters in G8:
@salesforce
@cognizant
@amazon
@contactcenter
@ringcentral
@awscloud
@microsoft
@sugarcrm
@seanlukestar
@tteclife

Top Tweeters in G9:
@geoff_deweaver
@rwang0
@timothy_hughes
@tedrubin
@isocialfanz
@thepathradio
@glengilmore
@corizance
@ventanaresearch
@castanerismary

Top Tweeters in G10:
@amazonhelp
@tmobilehelp
@hulu_support
@tmobile
@mariatornero60
@zenyinger
@schelleranna
@michaelgerrard9
@usabizparty
@southbaysome