custserv, Twitter, 3/5/2023 3:55:05 AM, 290254


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custserv_2023-03-04_19-47-20.xlsx
custserv_2023-03-04_19-47-20.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
March 05, 2023
Short Description:
custserv via NodeXL PERMANENTLY_REMOVED
@hm_custserv
@mentalmarketer
@bradbennett
@whichuk
@chloewadington
@marshacollier
@hyken
@grazytgrazynatt
@tdmacrae
@paycompliment

Top hashtags:
#custserv
#cx
#hx
#ar
#vr
#xr
#daos
#designthinking
#nfts
#defi

Description:
Description
The graph represents a network of 1,818 Twitter users whose recent tweets contained "custserv", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 3/4/2023 5:00:36 PM. The network was obtained from Twitter on Sunday, 05 March 2023 at 03:50 UTC.

The tweets in the network were tweeted over the 4511-day, 23-hour, 24-minute period from Wednesday, 27 October 2010 at 01:25 UTC to Sunday, 05 March 2023 at 00:50 UTC.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 1818
Unique Edges : 1611
Edges With Duplicates : 9821
Total Edges : 11432
Number of Edge Types : 9
Mentions : 2537
Replies to : 1522
MentionsInReplyTo : 3091
Retweet : 1043
MentionsInRetweet : 1802
Tweet : 1200
MentionsInQuoteReply : 64
Quote : 102
MentionsInQuote : 71
Self-Loops : 1442
Reciprocated Vertex Pair Ratio : 0.140648567119155
Reciprocated Edge Ratio : 0.246611570247934
Connected Components : 106
Single-Vertex Connected Components : 44
Maximum Vertices in a Connected Component : 1563
Maximum Edges in a Connected Component : 10926
Maximum Geodesic Distance (Diameter) : 13
Average Geodesic Distance : 5.776926
Graph Density : 0.00091574925241561
Modularity : 0.224696
NodeXL Version : 1.0.1.510
Data Import : The graph represents a network of 1,818 Twitter users whose recent tweets contained "custserv", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 3/4/2023 5:00:36 PM. The network was obtained from Twitter on Sunday, 05 March 2023 at 03:50 UTC.

The tweets in the network were tweeted over the 4511-day, 23-hour, 24-minute period from Wednesday, 27 October 2010 at 01:25 UTC to Sunday, 05 March 2023 at 00:50 UTC.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : TwitterSearch2
Graph Term : custserv
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[772] https://www.paycompliment.com/
[32] http://paper.li/duSentio/1414082839
[25] https://twitter.com/messages/compose?recipient_id=808737074
[13] https://redirect.viglink.com?u=https%3A%2F%2Fwww.linkedin.com%2Fposts%2Flukesoon_digitalproducts-digitalassets-disruptiveinnovation-activity-7028549150992453632-CPum%3Futm_source%3Dshare%26utm_medium%3Dmember_desktop&key=a7e37b5f6ff1de9cb410158b1013e54a&prodOvrd=RAC&opt=false
[12] https://www.linkedin.com/posts/lukesoon_humanxperience-metaverse-defi-activity-7020951562541834240-VOOj?utm_source=share&utm_medium=member_ios
[11] https://www.linkedin.com/posts/lukesoon_digitalproducts-digitalassets-disruptiveinnovation-activity-7028549150992453632-CPum?utm_source=share&utm_medium=member_ios
[10] https://www.linkedin.com/posts/lukesoon_cx-custserv-ex-activity-7029237252270551040-HAPV?utm_source=share&utm_medium=member_ios
[8] https://docs.google.com/forms/d/e/1FAIpQLSeoq_5e5xEp39euLJ0QE5ZsdZSDE2qCTm5yOu9CX8Wx48xn_Q/viewform
[8] https://redirect.viglink.com?u=https%3A%2F%2Fwww.linkedin.com%2Fposts%2Flukesoon_cx-custserv-ex-activity-7029237252270551040-HAPV%3Futm_source%3Dshare%26utm_medium%3Dmember_desktop&key=a7e37b5f6ff1de9cb410158b1013e54a&prodOvrd=RAC&opt=false
[8] https://www.linkedin.com/posts/lukesoon_customerexperience-employeeexperience-cx-activity-7024528723592847360-_flV?utm_source=share&utm_medium=member_ios

Top URLs in Tweet in G1:
[25] https://twitter.com/messages/compose?recipient_id=808737074
[5] https://twitter.com/ValbenMusic/status/1631657070855442432/photo/1
[4] https://twitter.com/Roxii_55/status/1628063146727415808/photo/1
[4] https://twitter.com/EdwinJo72224089/status/1625031669244903425/photo/1
[4] https://twitter.com/kritik_seth/status/1625939524609093637/photo/1
[4] https://twitter.com/julioseixo/status/1620876016850976769/photo/1
[4] https://twitter.com/80suburbia/status/1625890145923735553/photo/1
[4] https://twitter.com/galleryofdoug/status/1626206373791911937/photo/1
[4] https://twitter.com/kel_tiz21/status/1627227829841670144/photo/1
[4] https://twitter.com/prarthit/status/1621094399378853888/photo/1

Top URLs in Tweet in G2:
[13] https://redirect.viglink.com?u=https%3A%2F%2Fwww.linkedin.com%2Fposts%2Flukesoon_digitalproducts-digitalassets-disruptiveinnovation-activity-7028549150992453632-CPum%3Futm_source%3Dshare%26utm_medium%3Dmember_desktop&key=a7e37b5f6ff1de9cb410158b1013e54a&prodOvrd=RAC&opt=false
[12] https://www.linkedin.com/posts/lukesoon_humanxperience-metaverse-defi-activity-7020951562541834240-VOOj?utm_source=share&utm_medium=member_ios
[11] https://www.linkedin.com/posts/lukesoon_digitalproducts-digitalassets-disruptiveinnovation-activity-7028549150992453632-CPum?utm_source=share&utm_medium=member_ios
[10] https://www.linkedin.com/posts/lukesoon_cx-custserv-ex-activity-7029237252270551040-HAPV?utm_source=share&utm_medium=member_ios
[8] https://www.linkedin.com/posts/lukesoon_customerexperience-employeeexperience-cx-activity-7024528723592847360-_flV?utm_source=share&utm_medium=member_ios
[8] https://redirect.viglink.com?u=https%3A%2F%2Fwww.linkedin.com%2Fposts%2Flukesoon_cx-custserv-ex-activity-7029237252270551040-HAPV%3Futm_source%3Dshare%26utm_medium%3Dmember_desktop&key=a7e37b5f6ff1de9cb410158b1013e54a&prodOvrd=RAC&opt=false
[7] https://www.linkedin.com/posts/lukesoon_innovation-corporateinnovation-innovationmanagement-activity-7024241411701039104-72Eu?utm_source=share&utm_medium=member_ios
[6] https://redirect.viglink.com?u=https%3A%2F%2Fwww.linkedin.com%2Fposts%2Flukesoon_humanxperience-metaverse-defi-activity-7020951562541834240-VOOj%3Futm_source%3Dshare%26utm_medium%3Dmember_desktop&key=a7e37b5f6ff1de9cb410158b1013e54a&prodOvrd=RAC&opt=false
[6] https://redirect.viglink.com?u=https%3A%2F%2Fwww.linkedin.com%2Fposts%2Flukesoon_cx-custserv-ex-activity-7024229245270822912-jkCE%3Futm_source%3Dshare%26utm_medium%3Dmember_desktop&key=a7e37b5f6ff1de9cb410158b1013e54a&prodOvrd=RAC&opt=false
[5] https://twitter.com/MarshaCollier/status/1630754734486298630/photo/1

Top URLs in Tweet in G3:
[6] https://www.liveagent.com/academy/poor-customer-service/
[5] https://aheadcrm.blogspot.com/2023/01/social-media-is-dead-long-live-social.html
[4] http://SocialPromoEduTech.com
[2] https://www.givainc.com/blog/index.cfm/2017/12/7/how-healthcare-providers-are-improving-patient-interaction?utm_source=twitter&utm_campaign=social&utm_medium=campaign
[2] https://mailchi.mp/b6e4f325e484/csm-too-much-of-a-good-thing-14575399
[1] https://twitter.com/GrazyTGrazynaTT/status/1614277876072812544/video/1
[1] https://twitter.com/InfluencerProm1/status/1176594497054154752?s=20&t=jToRJXXmNcnHdX43ooJCqQ
[1] https://twitter.com/GrazyTGrazynaTT/status/1597100939735072768/video/1
[1] https://twitter.com/GrazyTGrazynaTT/status/1632092436351668224/video/1
[1] https://twitter.com/GrazyTGrazynaTT/status/1583373925085753344/video/1

Top URLs in Tweet in G4:
[772] https://www.paycompliment.com/
[1] https://hyken.com/customer-experience/25-dollar-mistake/
[1] https://www.cbc.ca/news/business/marketplace-tourist-fees-1.6739759?__vfz=medium%3Dsharebar

Top URLs in Tweet in G5:
[7] https://www.mycustomer.com/marketing/technology/digital-support-deficiencies-driving-customers-back-to-call-centres
[7] https://www.mycustomer.com/service/channels/how-chatgpt-can-help-customer-service-teams-in-its-own-words
[6] https://ddsk.co/2dhai
[5] https://growthdot.com/analytical-writing-with-leslie-oflahavan/
[4] https://ddsk.co/2dhgf
[4] https://ddsk.co/2dhdg
[4] https://ddsk.co/2dijb
[4] https://ddsk.co/2diea
[3] https://www.contactcenterpipeline.com/Article/avoiding-the-5-training-and-coaching-fails
[3] https://ddsk.co/2djaa

Top URLs in Tweet in G6:
[2] https://paper.li/BradBennett/1326746226?share_id=2394f5d0-b6a4-11ed-ad57-fa163e65ae25
[1] https://twitter.com/Chloewadington/status/1621200639916212224/photo/1
[1] https://paper.li/BradBennett/1326746226?share_id=4ef64db0-b2b6-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=a6efcfc0-aada-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=4f118560-b76d-11ed-a6d0-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=d50bcc40-a235-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=fdd99e10-a7b5-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=87bf3c10-a55a-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=d34e7360-a6ec-11ed-ad57-fa163e65ae25
[1] https://paper.li/BradBennett/1326746226?share_id=54043b10-a491-11ed-ad57-fa163e65ae25

Top URLs in Tweet in G7:
[2] http://www.smartcustomerservice.com/Articles/News-Briefs/Bright-Pattern-Contact-Center-Now-Available-on-Microsoft-AppSource-157156.aspx#.Y-0Xsr5FrpM.twitter
[2] https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=157290#.Y_fe2gMkb7Q.twitter
[1] https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=157419#.Y_-tnh43g0Q.twitter
[1] https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=157411#.Y_-q-Sf72gM.twitter
[1] https://www.speechtechmag.com/Articles/ReadArticle.aspx?ArticleID=157075#.Y-Uz1N6hyZ0.twitter#crm
[1] http://www.smartcustomerservice.com/Articles/News-Briefs/LivePerson-Adds-Generative-AI-to-Conversational-Cloud-156940.aspx#.Y9rYbpPCjZA.twitter
[1] http://www.smartcustomerservice.com/Articles/News-Briefs/PagerDuty-for-Customer-Service-in-ServiceNow-CSM-Now-Available-156939.aspx#.Y9rXdWEkCrU.twitter
[1] http://www.smartcustomerservice.com/Articles/News-Briefs/Observe.AI-Launches-Real-Time-AI-for-Contact-Centers-156938.aspx#.Y9rWIO4yLbI.twitter
[1] http://www.smartcustomerservice.com/Articles/News-Briefs/Zoho-Launches-Trident-Unified-Communications-Platform-and-Workplace-Updates-157089.aspx#.Y-U0KCsxjeA.twitter
[1] https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=157297#.Y_fgiw7MEws.twitter

Top URLs in Tweet in G8:
[32] http://paper.li/duSentio/1414082839
[2] https://twitter.com/annettefranz/status/1621207831000104960/photo/1
[1] https://twitter.com/KateNasser/status/1625467390745096195/photo/1
[1] https://katenasser.com/key-service-moments-leadership-excellence/
[1] https://twitter.com/KateNasser/status/1628074569721339905/photo/1
[1] https://katenasser.com/customer-experience-strategy-conquer-collaborate-leadership/#.Y_dmz0qrB8M.twitter
[1] https://twitter.com/KateNasser/status/1628745676556316673/photo/1
[1] https://cx-journey.com/2023/02/empathy-can-it-be-measured.html
[1] https://www.mckinsey.com/capabilities/quantumblack/our-insights/the-state-of-ai-in-2022-and-a-half-decade-in-review
[1] https://twitter.com/dhinchcliffe/status/1629934640034086912/photo/1

Top URLs in Tweet in G9:
[5] https://hubs.li/H0YZhCH0
[4] https://cct.cct-solutions.com/en-en/workforce-engagement
[4] https://cct.cct-solutions.com/en-en/whatsapp-ccaas-cloud
[3] https://www.codelessplatforms.com/blog/what-is-a-customer-portal/?utm_source=t.co&utm_medium=referral&utm_campaign=twitter
[2] http://doug-sandler-3bnl.squarespace.com/news/2014/12/29/9-actions-to-go-beyond-customer-expectations
[2] https://www.superoffice.com/blog/customer-service-benchmark-report/
[2] https://www.avaya.com/blogs/how-avaya-experience-platform-accelerates-exceptional-customer-experiences/?utm_source=twitter&utm_medium=organic-social&utm_campaign=blog
[2] https://www.consumeraffairs.com/news/what-airlines-take-care-of-its-customers-the-best-the-new-scorecard-is-in-and-its-not-pretty-for-some-us-airlines-022723.html
[2] https://www.which.co.uk/reviews/airlines/article/best-and-worst-airlines-a5EhC8N851et
[2] https://www.productiveinsights.com/podcast/justin-herald?utm_campaign=coschedule&utm_source=twitter&utm_medium=AshRoyHelps

Top URLs in Tweet in G10:
[1] https://twitter.com/virtudeskcom/status/1630583609152217090/photo/1
[1] https://twitter.com/virtudeskcom/status/1625510179994275841/photo/1
[1] https://twitter.com/virtudeskcom/status/1622973474309562370/photo/1
[1] https://twitter.com/virtudeskcom/status/1628046894327791616/photo/1
[1] https://twitter.com/pavelStepanov77/status/1630598825193635840/photo/1
[1] https://twitter.com/pavelStepanov77/status/1628062108280664066/photo/1
[1] https://twitter.com/pavelStepanov77/status/1622988679361732610/photo/1
[1] https://twitter.com/pavelStepanov77/status/1625525400720879616/photo/1
[1] https://twitter.com/virtudeskcom/status/1630583609152217090
[1] https://twitter.com/Bizapalooza/status/1630568599478829057

Top Domains
Top Domains in Tweet in Entire Graph:
[772] paycompliment.com
[770] twitter.com
[195] google.com
[152] paper.li
[124] linkedin.com
[69] ddsk.co
[63] viglink.com
[51] cmswire.com
[47] careerarc.com
[47] forbes.com

Top Domains in Tweet in G1:
[227] twitter.com
[16] hm.com
[2] hmgroup.com
[2] bitnile.com
[2] google.com
[1] bit.ly
[1] amazon.com
[1] autismbtheory.com
[1] vimeo.com
[1] jan.now

Top Domains in Tweet in G2:
[257] twitter.com
[184] google.com
[121] linkedin.com
[62] viglink.com
[48] cmswire.com
[42] forbes.com
[17] retailcustomerexperience.com
[17] fonolo.com
[11] customerthink.com
[10] yahoo.com

Top Domains in Tweet in G3:
[60] twitter.com
[17] givainc.com
[6] liveagent.com
[5] socialpromoedutech.com
[5] blogspot.com
[2] com.au
[2] mailchi.mp
[1] uk.com
[1] smartspeech.io
[1] viglink.com

Top Domains in Tweet in G4:
[772] paycompliment.com
[1] hyken.com
[1] cbc.ca

Top Domains in Tweet in G5:
[74] twitter.com
[69] ddsk.co
[32] contactcenterpipeline.com
[31] paper.li
[21] mycustomer.com
[7] youtube.com
[5] forbes.com
[5] growthdot.com
[3] dy.si
[3] callcentrehelper.com

Top Domains in Tweet in G6:
[32] paper.li
[1] twitter.com

Top Domains in Tweet in G7:
[32] paper.li
[14] smartcustomerservice.com
[9] destinationcrm.com
[2] twitter.com
[1] speechtechmag.com
[1] uniphore.com
[1] blogspot.com

Top Domains in Tweet in G8:
[33] paper.li
[6] twitter.com
[2] katenasser.com
[1] cx-journey.com
[1] mckinsey.com
[1] liveagent.com
[1] billquiseng.com

Top Domains in Tweet in G9:
[47] careerarc.com
[26] twitter.com
[9] brightmetrics.com
[8] cct-solutions.com
[5] clearcto.com
[5] hubs.li
[5] mailchi.mp
[4] make.com
[3] codelessplatforms.com
[2] squarespace.com

Top Domains in Tweet in G10:
[16] twitter.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[3708] custserv
[1431] cx
[1021] hx
[984] ar
[960] vr
[959] xr
[907] daos
[896] designthinking
[890] nfts
[879] defi



Top Hashtags in Tweet in G1:
[5] haiti
[4] hm
[3] hmxme
[3] hmmove
[2] janefonda
[2] jaquelknight
[2] hmindia
[2] discount
[2] coupon
[1] usa

Top Hashtags in Tweet in G2:
[2196] custserv
[1125] cx
[1008] hx
[963] ar
[947] vr
[946] xr
[899] daos
[889] designthinking
[882] nfts
[872] defi

Top Hashtags in Tweet in G3:
[66] custserv
[47] influencerpromotion
[38] tech
[33] ai
[32] socialpromoedutech
[30] polishfrenchbretontech
[30] frenchtech
[30] fintech
[29] megatrends
[27] 100daysofcode

Top Hashtags in Tweet in G4:
[772] custserv
[768] customerexperience
[574] retail
[65] burger
[37] food
[32] telstra
[14] healthcare
[11] grill
[7] beer
[5] lunch

Top Hashtags in Tweet in G5:
[209] custserv
[111] cctr
[102] cx
[40] customerservice
[29] customerexperience
[27] contactcenter
[24] customersuccess
[23] callcenter
[18] custexp
[13] ai

Top Hashtags in Tweet in G6:
[33] custserv
[33] customerservice
[32] ai
[1] customerexperience
[1] customers
[1] customercare
[1] carservice
[1] carsuk

Top Hashtags in Tweet in G7:
[68] custserv
[29] cctr
[29] cx
[24] crm
[24] contactcenter
[24] customerservice
[17] ai
[10] five9
[6] conversationalai
[5] ccaas

Top Hashtags in Tweet in G8:
[69] cx
[44] custserv
[35] customerexperience
[33] custexp
[32] cem
[32] cxm
[13] ai
[6] analytics
[4] customerservice
[4] cctr

Top Hashtags in Tweet in G9:
[131] custserv
[23] cx
[17] contactcenter
[17] hostess
[14] host
[13] cctsolutions
[13] smartintegrations
[11] customerservice
[9] customerexperience
[9] wfm

Top Hashtags in Tweet in G10:
[33] chataboutbrand
[24] twitterchats
[22] vcbuzz
[22] custserv
[19] socialcafe
[18] usabizparty
[15] ppcchat
[15] digiblogchat
[10] hivechat
[10] tradestalk

Top Words
Top Words in Tweet in Entire Graph:
[3710] #custserv
[1430] #cx
[1011] #hx
[984] #ar
[960] #vr
[959] #xr
[907] #daos
[903] hm_custserv
[896] #designthinking
[890] #nfts

Top Words in Tweet in G1:
[880] hm_custserv
[260] please
[244] order
[230] dm
[190] hm
[181] hi
[155] address
[147] refund
[129] email
[116] help

Top Words in Tweet in G2:
[2198] #custserv
[1124] #cx
[998] #hx
[963] #ar
[947] #vr
[946] #xr
[899] #daos
[889] #designthinking
[882] #nfts
[872] #defi

Top Words in Tweet in G3:
[73] grazytgrazynatt
[66] #custserv
[53] influencerprom1
[47] #influencerpromotion
[38] #tech
[34] pestochampion
[34] heroldbarton
[34] vipeurope5
[34] srinualme
[34] peterleah18

Top Words in Tweet in G4:
[774] congrats
[772] #custserv
[770] #customerexperience
[574] #retail
[570] rating
[570] top
[202] feedback
[161] lowes
[65] #burger
[51] mcdonaldsuk

Top Words in Tweet in G5:
[209] #custserv
[111] #cctr
[102] #cx
[58] digi_desk
[58] customer
[55] service
[47] callcentrehelp
[40] #customerservice
[35] top
[31] today's

Top Words in Tweet in G6:
[33] #custserv
[33] #customerservice
[32] #ai
[32] latest
[32] daily
[30] thanks
[5] hm_custserv
[4] whichuk
[3] money
[3] back

Top Words in Tweet in G7:
[68] #custserv
[32] stories
[32] resources
[32] customer
[32] service
[29] #cx
[29] #cctr
[24] #contactcenter
[24] #crm
[24] #customerservice

Top Words in Tweet in G8:
[69] #cx
[64] dusentio
[44] #custserv
[35] #customerexperience
[33] source
[33] #custexp
[32] content
[32] #cem
[32] #cxm
[32] soundings

Top Words in Tweet in G9:
[131] #custserv
[28] customer
[24] apply
[23] #cx
[22] bob
[22] service
[22] evans
[22] restaurants
[20] host
[20] cashier

Top Words in Tweet in G10:
[45] pm
[33] #chataboutbrand
[24] #twitterchats
[22] #vcbuzz
[22] #custserv
[20] today
[19] #socialcafe
[18] #usabizparty
[18] 12
[17] following

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[1084] #cx,#custserv
[959] #ar,#vr
[945] #xr,#ar
[918] #hx,#xr
[867] #defi,#daos
[654] #daos,#nfts
[574] #retail,#custserv
[573] #customerexperience,#retail
[570] top,rating
[555] rating,#customerexperience

Top Word Pairs in Tweet in G1:
[78] hm_custserv,hi
[76] full,name
[66] hm,hm_custserv
[65] order,number
[57] email,address
[48] hm_custserv,hmindia
[46] please,dm
[46] billing,address
[45] name,email
[43] send,dm

Top Word Pairs in Tweet in G2:
[989] #cx,#custserv
[947] #ar,#vr
[933] #xr,#ar
[905] #hx,#xr
[860] #defi,#daos
[646] #daos,#nfts
[555] #designthinking,#infinitejourneys
[541] #nfts,#designthinking
[525] #vr,#web3
[502] #virtualworld,#gamefi

Top Word Pairs in Tweet in G3:
[34] pestochampion,srinualme
[34] vipeurope5,pestochampion
[30] ai_miami,peterleah18
[30] influencerprom1,ai_miami
[30] peterleah18,heroldbarton
[30] heroldbarton,vipeurope5
[28] grazytgrazynatt,influencerprom1
[23] kiyotaka_1991,glaveanton
[22] #influencerpromotion,#custserv
[21] #custserv,#frenchtech

Top Word Pairs in Tweet in G4:
[574] #retail,#custserv
[573] #customerexperience,#retail
[570] top,rating
[555] rating,#customerexperience
[198] feedback,#customerexperience
[65] #customerexperience,#burger
[65] #burger,#custserv
[37] #customerexperience,#food
[35] #food,#custserv
[32] #customerexperience,#telstra

Top Word Pairs in Tweet in G5:
[92] #cctr,#custserv
[36] customer,service
[34] #cx,#custserv
[32] callcentrehelp,#cctr
[31] #custserv,news
[31] top,#cctr
[31] today's,top
[31] news,gt
[29] #custserv,#cx
[24] #cx,#contactcenter

Top Word Pairs in Tweet in G6:
[32] latest,#custserv
[32] #customerservice,#ai
[32] #custserv,daily
[30] daily,thanks
[3] hm_custserv,hm
[3] money,back
[2] derrenbrady1,#customerservice
[2] thanks,derrenbrady1
[2] daily,#customerservice

Top Word Pairs in Tweet in G7:
[32] resources,#custserv
[32] service,resources
[32] customer,service
[32] #custserv,stories
[20] #contactcenter,#custserv
[20] #custserv,#customerservice
[19] #cctr,#contactcenter
[18] #crm,#cctr
[14] #customerservice,#cx
[7] #cctr,#custserv

Top Word Pairs in Tweet in G8:
[32] #custexp,#cxm
[32] #customerexperience,#cx
[32] content,#cem
[32] soundings,source
[32] #custserv,dusentio
[32] #cx,content
[32] dusentio,soundings
[32] #cxm,#custserv
[32] source,best
[32] best,#cx

Top Word Pairs in Tweet in G9:
[22] evans,restaurants
[22] bob,evans
[20] host,cashier
[14] apply,today
[11] customer,service
[10] #custserv,#hostess
[10] #cx,#custserv
[9] workforce,management
[9] #cctsolutions,#wfm
[8] click,apply

Top Word Pairs in Tweet in G10:
[21] #chataboutbrand,#vcbuzz
[18] 12,pm
[14] following,#twitterchats
[14] #vcbuzz,#ppcchat
[10] thoughts,today
[10] questions,thoughts
[10] #twitterchats,#chataboutbrand
[10] bring,questions
[10] today,following
[10] tuesday,#twitterchats

Top Replied-To
Top Replied-To in Entire Graph:
@hm_custserv
@marshacollier
@gregortbach
@markc_avgi
@kevinoinsc
@nealwoodson
@hm
@alexallwood
@dreavilleneuve
@mentalmarketer

Top Replied-To in G1:
@hm_custserv
@hm
@hmindia
@shubham59875802
@gensabine
@abhishekj167
@pankajvaswani12
@hmunitedkingdom
@fiorelaines
@lensiseethrough

Top Replied-To in G2:
@marshacollier
@gregortbach
@markc_avgi
@kevinoinsc
@nealwoodson
@alexallwood
@dreavilleneuve
@mentalmarketer
@danielal007
@messagemasseuse

Top Replied-To in G3:
@influencerprom1
@wanderingstarz1
@eduardovalentei
@grazytgrazynatt
@fmfrancoise
@wrix2
@emmanuelmacron
@plenfrance
@cwiklowa
@chidambara09

Top Replied-To in G6:
@hm_custserv
@benloydholmes
@autoglass

Top Replied-To in G7:
@egain
@gartner
@languageio
@brightpatternus
@zendesk
@uniphore
@liveperson
@pagerduty
@observeai
@zoho

Top Replied-To in G10:
@socialwebcafe
@tmobilehelp
@thetomgreid
@zenyinger

Top Mentioned
Top Mentioned in Entire Graph:
@mentalmarketer
@gregortbach
@marshacollier
@hm_custserv
@lowes
@hm
@grazytgrazynatt
@hmindia
@markc_avgi
@digi_desk

Top Mentioned in G1:
@hm_custserv
@hm
@hmindia
@fiorelaines
@hmusa
@hmunitedkingdom
@lensiseethrough
@zeenewsenglish
@discoheaven666
@hmphilippines

Top Mentioned in G2:
@mentalmarketer
@gregortbach
@marshacollier
@markc_avgi
@dreavilleneuve
@alexallwood
@netventures
@nealwoodson
@kevinoinsc
@danielal007

Top Mentioned in G3:
@grazytgrazynatt
@influencerprom1
@peterleah18
@pestochampion
@heroldbarton
@ai_miami
@kiyotaka_1991

Top Mentioned in G4:
@lowes
@mcdonaldsuk
@bandq_help
@homedepot
@telstra
@sainsburys
@outback
@myer
@argos_online

Top Mentioned in G5:
@digi_desk
@callcentrehelp
@mycustomer
@gartner_inc
@neilcdavey
@ccpipeline
@hyken
@andrewincontact
@mikeaoki
@mentalmarketer

Top Mentioned in G6:
@whichuk
@hm
@trustpilot
@derrenbrady1
@mentalmarketer
@mikezeigle
@whatcar
@msncars
@financialombuds
@robert00871573

Top Mentioned in G7:
@salesforce
@five9
@dd_luke_porter
@enacomm
@zendesk
@niceltd
@microsoft
@awscloud
@crm
@msftdynamics365

Top Mentioned in G8:
@dusentio
@cxjourney
@bdaly247
@geoff_deweaver
@mckinsey
@katenasser
@dhinchcliffe
@timothy_hughes
@isocialfanz
@rwang0

Top Mentioned in G9:
@yurbi
@pipelinercrm

Top Mentioned in G10:
@pavelstepanov77
@virtudeskcom
@bizapalooza
@tmobile
@mikesievert
@janicekapner
@socialwebcafe
@zenyinger
@tmobilehelp
@schelleranna

Top Tweeters
Top Tweeters in Entire Graph:
@amazonhelp
@virginmedia
@tesco
@teamyoutube
@chidambara09
@tmobilehelp
@united
@delta
@hdfcbank_cares
@evankirstel

Top Tweeters in G1:
@hdfcbank_cares
@timesofindia
@aajtak
@economictimes
@myntra
@zeenewsenglish
@toussurlesjeans
@80suburbia
@amazonin
@cnbci

Top Tweeters in G2:
@teamyoutube
@delta
@ricardo_ik_ahau
@rockchristopher
@jobsviatweet
@laveilletechno
@marshacollier
@karijoys
@bobguildner
@jeanettejoy

Top Tweeters in G3:
@chidambara09
@jilliemary
@ginestarros
@ssxman2
@drjimmystar
@datsyuklover
@stevekrohn
@kvajpayaee
@jeffbullas
@ynhallak

Top Tweeters in G4:
@amazonhelp
@tesco
@sainsburys
@telstra
@asdaserviceteam
@mysouthend
@walmart
@nikeservice
@marksandspencer
@dominos_uk

Top Tweeters in G5:
@forbes
@inc
@entrepreneur
@voxdotcom
@datos_digital
@cmswire
@hyken
@jerseymikes
@vishalgreat
@social_molly

Top Tweeters in G6:
@john_siracusa
@hiringcare
@tunisietravail
@gdprai
@mikezeigle
@joshmankiewicz
@germolution
@bradbennett
@dariusradzius
@mikeschiemer

Top Tweeters in G7:
@loyalty360
@salesforce
@zendesk
@amazon
@contactcenter
@msftdynamics365
@ringcentral
@awscloud
@amdocs
@microsoft

Top Tweeters in G8:
@geoff_deweaver
@rwang0
@timothy_hughes
@gmail
@meghanmbiro
@tedrubin
@growmap
@katenasser
@isocialfanz
@aishamusic

Top Tweeters in G9:
@dogetalist
@johncecilprice
@iconohash
@pipelinercrm
@tejones
@claudiogt
@fx_larroche
@jeremyharpham
@jheberlicious
@officebob

Top Tweeters in G10:
@tmobilehelp
@tmobile
@mariatornero60
@bizapalooza
@donhornsby
@zenyinger
@schelleranna
@socialwebcafe
@kathrynclang
@usabizparty