The graph represents a network of 1,818 Twitter users whose recent tweets contained "custserv", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 3/4/2023 5:00:36 PM. The network was obtained from Twitter on Sunday, 05 March 2023 at 03:50 UTC.
The tweets in the network were tweeted over the 4511-day, 23-hour, 24-minute period from Wednesday, 27 October 2010 at 01:25 UTC to Sunday, 05 March 2023 at 00:50 UTC.
There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.
The graph is directed.
The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Author Description
Vertices : 1818
Unique Edges : 1611
Edges With Duplicates : 9821
Total Edges : 11432
Number of Edge Types : 9
Mentions : 2537
Replies to : 1522
MentionsInReplyTo : 3091
Retweet : 1043
MentionsInRetweet : 1802
Tweet : 1200
MentionsInQuoteReply : 64
Quote : 102
MentionsInQuote : 71
Self-Loops : 1442
Reciprocated Vertex Pair Ratio : 0.140648567119155
Reciprocated Edge Ratio : 0.246611570247934
Connected Components : 106
Single-Vertex Connected Components : 44
Maximum Vertices in a Connected Component : 1563
Maximum Edges in a Connected Component : 10926
Maximum Geodesic Distance (Diameter) : 13
Average Geodesic Distance : 5.776926
Graph Density : 0.00091574925241561
Modularity : 0.224696
NodeXL Version : 1.0.1.510
Data Import : The graph represents a network of 1,818 Twitter users whose recent tweets contained "custserv", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 3/4/2023 5:00:36 PM. The network was obtained from Twitter on Sunday, 05 March 2023 at 03:50 UTC.
The tweets in the network were tweeted over the 4511-day, 23-hour, 24-minute period from Wednesday, 27 October 2010 at 01:25 UTC to Sunday, 05 March 2023 at 00:50 UTC.
There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.
Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : TwitterSearch2
Graph Term : custserv
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality
Top Domains
Top Word Pairs in Tweet in Entire Graph:
[1084] #cx,#custserv [959] #ar,#vr [945] #xr,#ar [918] #hx,#xr [867] #defi,#daos [654] #daos,#nfts [574] #retail,#custserv [573] #customerexperience,#retail [570] top,rating [555] rating,#customerexperience Top Word Pairs in Tweet in G1:
[78] hm_custserv,hi [76] full,name [66] hm,hm_custserv [65] order,number [57] email,address [48] hm_custserv,hmindia [46] please,dm [46] billing,address [45] name,email [43] send,dm Top Word Pairs in Tweet in G2:
[989] #cx,#custserv [947] #ar,#vr [933] #xr,#ar [905] #hx,#xr [860] #defi,#daos [646] #daos,#nfts [555] #designthinking,#infinitejourneys [541] #nfts,#designthinking [525] #vr,#web3 [502] #virtualworld,#gamefi Top Word Pairs in Tweet in G3:
[34] pestochampion,srinualme [34] vipeurope5,pestochampion [30] ai_miami,peterleah18 [30] influencerprom1,ai_miami [30] peterleah18,heroldbarton [30] heroldbarton,vipeurope5 [28] grazytgrazynatt,influencerprom1 [23] kiyotaka_1991,glaveanton [22] #influencerpromotion,#custserv [21] #custserv,#frenchtech Top Word Pairs in Tweet in G4:
[574] #retail,#custserv [573] #customerexperience,#retail [570] top,rating [555] rating,#customerexperience [198] feedback,#customerexperience [65] #customerexperience,#burger [65] #burger,#custserv [37] #customerexperience,#food [35] #food,#custserv [32] #customerexperience,#telstra Top Word Pairs in Tweet in G5:
[92] #cctr,#custserv [36] customer,service [34] #cx,#custserv [32] callcentrehelp,#cctr [31] #custserv,news [31] top,#cctr [31] today's,top [31] news,gt [29] #custserv,#cx [24] #cx,#contactcenter Top Word Pairs in Tweet in G6:
[32] latest,#custserv [32] #customerservice,#ai [32] #custserv,daily [30] daily,thanks [3] hm_custserv,hm [3] money,back [2] derrenbrady1,#customerservice [2] thanks,derrenbrady1 [2] daily,#customerservice Top Word Pairs in Tweet in G7:
[32] resources,#custserv [32] service,resources [32] customer,service [32] #custserv,stories [20] #contactcenter,#custserv [20] #custserv,#customerservice [19] #cctr,#contactcenter [18] #crm,#cctr [14] #customerservice,#cx [7] #cctr,#custserv Top Word Pairs in Tweet in G8:
[32] #custexp,#cxm [32] #customerexperience,#cx [32] content,#cem [32] soundings,source [32] #custserv,dusentio [32] #cx,content [32] dusentio,soundings [32] #cxm,#custserv [32] source,best [32] best,#cx Top Word Pairs in Tweet in G9:
[22] evans,restaurants [22] bob,evans [20] host,cashier [14] apply,today [11] customer,service [10] #custserv,#hostess [10] #cx,#custserv [9] workforce,management [9] #cctsolutions,#wfm [8] click,apply Top Word Pairs in Tweet in G10:
[21] #chataboutbrand,#vcbuzz [18] 12,pm [14] following,#twitterchats [14] #vcbuzz,#ppcchat [10] thoughts,today [10] questions,thoughts [10] #twitterchats,#chataboutbrand [10] bring,questions [10] today,following [10] tuesday,#twitterchats Top Replied-To in Entire Graph:
Top Replied-To in G1:
Top Replied-To in G2:
Top Replied-To in G3:
Top Replied-To in G6:
Top Replied-To in G7:
Top Replied-To in G10:
Top Mentioned in Entire Graph:
Top Mentioned in G1:
Top Mentioned in G2:
Top Mentioned in G3:
Top Mentioned in G4:
Top Mentioned in G5:
Top Mentioned in G6:
Top Mentioned in G7:
Top Mentioned in G8:
Top Mentioned in G9:
Top Mentioned in G10:
Top Tweeters in Entire Graph:
Top Tweeters in G1:
Top Tweeters in G2:
Top Tweeters in G3:
Top Tweeters in G4:
Top Tweeters in G5:
Top Tweeters in G6:
Top Tweeters in G7:
Top Tweeters in G8:
Top Tweeters in G9:
Top Tweeters in G10: