custexp, Twitter, 3/5/2023 4:20:32 AM, 290256


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custexp_2023-03-04_20-10-10.xlsx
custexp_2023-03-04_20-10-10.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
March 05, 2023
Short Description:
custexp via NodeXL PERMANENTLY_REMOVED
@bradbennett
@mycustomer
@mentalmarketer
@dusentio
@debbieszumylo
@cxpert
@jtwatkin
@enthused
@drnatalie
@this0499154500

Top hashtags:
#custexp
#cx
#customerexperience
#custserv
#cxmanagement
#hx
#ex
#ai
#designthinking
#rox

Description:
Description
The graph represents a network of 1,296 Twitter users whose recent tweets contained "custexp", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 3/4/2023 5:00:36 PM. The network was obtained from Twitter on Sunday, 05 March 2023 at 04:16 UTC.

The tweets in the network were tweeted over the 3006-day, 2-hour, 4-minute period from Wednesday, 10 December 2014 at 21:34 UTC to Saturday, 04 March 2023 at 23:38 UTC.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 1296
Unique Edges : 1264
Edges With Duplicates : 7611
Total Edges : 8875
Number of Edge Types : 8
Retweet : 1464
MentionsInRetweet : 2037
Replies to : 61
MentionsInReplyTo : 135
Mentions : 2826
MentionsInQuote : 96
Tweet : 2170
Quote : 86
Self-Loops : 2588
Reciprocated Vertex Pair Ratio : 0.0665972944849116
Reciprocated Edge Ratio : 0.124878048780488
Connected Components : 80
Single-Vertex Connected Components : 37
Maximum Vertices in a Connected Component : 1093
Maximum Edges in a Connected Component : 8396
Maximum Geodesic Distance (Diameter) : 10
Average Geodesic Distance : 3.506396
Graph Density : 0.00122145955479289
Modularity : 0.182935
NodeXL Version : 1.0.1.510
Data Import : The graph represents a network of 1,296 Twitter users whose recent tweets contained "custexp", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 3/4/2023 5:00:36 PM. The network was obtained from Twitter on Sunday, 05 March 2023 at 04:16 UTC.

The tweets in the network were tweeted over the 3006-day, 2-hour, 4-minute period from Wednesday, 10 December 2014 at 21:34 UTC to Saturday, 04 March 2023 at 23:38 UTC.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : TwitterSearch2
Graph Term : custexp
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[217] http://paper.li/duSentio/1414082839
[28] https://www.mycustomer.com/service/management/complexity-is-crushing-healthcare-customer-experiences
[26] https://www.3treetech.com/events/executive-roundtable/cx-executive-roundtable/
[24] https://www.scienceofcx.com/mark-ross-smith-loyalty-programs-as-a-way-of-wowing-your-customers/
[19] https://www.mycustomer.com/marketing/technology/is-technology-a-cx-superdrug-or-a-placebo
[18] https://www.scienceofcx.com/thomas-watkins-capturing-your-clients-attention-through-great-ux/
[18] https://www.mycustomer.com/marketing/strategy/professional-predictions-what-will-cx-look-like-in-2023
[17] https://www.mycustomer.com/customer-experience/engagement/cx-driver-analysis-how-to-turn-statistics-into-a-visual-cx-roadmap
[16] https://www.mycustomer.com/customer-experience/loyalty/dont-panic-there-are-cx-advantages-of-a-recession
[16] https://www.codelessplatforms.com/blog/what-is-a-customer-portal/?utm_source=t.co&utm_medium=referral&utm_campaign=twitter

Top URLs in Tweet in G1:
[7] https://www.linkedin.com/posts/lukesoon_metaverse-singularity-themerge-activity-6977162382972260352-IwJ6?utm_source=share&utm_medium=member_ios
[6] http://cxpert.com.au/building-a-great-cx-team/
[6] https://blogs.oracle.com/cx/
[6] http://cxpert.com.au/deriving-insights-from-feedback/
[5] https://www.retailtouchpoints.com/resources/2022-state-of-customer-experience-technology
[5] https://twitter.com/CXpert/status/1567392332198350850/photo/1
[4] https://www.cxaccelerator.com/post/building-a-great-cx-team
[4] https://twitter.com/CXpert/status/1591978302297751552/photo/1
[4] https://redirect.viglink.com?u=https%3A%2F%2Fwww.linkedin.com%2Fposts%2Flukesoon_nps-cx-custexp-activity-6880369559145205760-GzLf%3Futm_source%3Dshare%26utm_medium%3Dmember_desktop&key=a7e37b5f6ff1de9cb410158b1013e54a&prodOvrd=RAC&opt=false
[4] https://www.forbes.com/sites/blakemorgan/2017/12/05/five-trends-shaping-the-future-of-customer-experience-in-2018/#18245dd02d9c

Top URLs in Tweet in G2:
[2] https://paper.li/BradBennett/1326745493?share_id=24cb7fd0-23c1-11ed-b13a-fa163e1a70d7
[2] https://www.mycustomer.com/marketing/technology/is-technology-a-cx-superdrug-or-a-placebo
[2] https://www.mycustomer.com/marketing/data/behavioural-science-and-the-not-so-secret-life-of-customers
[1] https://paper.li/BradBennett/1326745493?share_id=c4e3bb50-3e78-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=a18e7100-261c-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=f44ede70-5a01-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=1dab62d0-369d-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=58089e20-b13b-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=9aa63450-6694-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=091aa6d0-a184-11ed-b13a-fa163e1a70d7

Top URLs in Tweet in G3:
[25] https://www.mycustomer.com/service/management/complexity-is-crushing-healthcare-customer-experiences
[15] https://www.mycustomer.com/customer-experience/loyalty/complete-our-cx-survey-and-be-the-first-to-receive-the-findings
[15] https://www.mycustomer.com/marketing/strategy/professional-predictions-what-will-cx-look-like-in-2023
[15] https://www.mycustomer.com/marketing/technology/is-chatgpts-customer-service-potential-worthy-of-the-hype
[14] https://www.mycustomer.com/marketing/technology/is-technology-a-cx-superdrug-or-a-placebo
[13] https://www.mycustomer.com/customer-experience/engagement/cx-driver-analysis-how-to-turn-statistics-into-a-visual-cx-roadmap
[12] https://www.mycustomer.com/customer-experience/loyalty/controlling-customer-experience-chaos-in-2023
[11] https://www.mycustomer.com/content/mycd-up-with-cx-leaders-episode-7-tara-brady-fvp-director-customer-experience
[10] https://www.mycustomer.com/customer-experience/engagement/outcome-based-business-models-a-revolution-in-customer-relations
[10] https://www.mycustomer.com/community/blogs/mhinshaw/managing-customer-experience-means-managing-for-change

Top URLs in Tweet in G4:
[217] http://paper.li/duSentio/1414082839
[5] https://katenasser.com/hotel-customer-experience-employee-problem-solvers-leadership/#.Y5Yhqy2RT4E.twitter
[2] https://twitter.com/KateNasser/status/1602009071204401153/photo/1
[2] https://curatti.com/why-your-customer-support-needs-to-be-more-proactive/
[2] https://katenasser.com/hotel-customer-experience-employee-problem-solvers-leadership/#.Y5Zf-B5hEUg.twitter
[1] https://paper.li/billquiseng?edition_id=46bab9b0-2751-11ed-9961-fa163e6ccaff
[1] https://twitter.com/KateNasser/status/1602277083761332230/photo/1
[1] https://katenasser.com/hotel-customer-experience-employee-problem-solvers-leadership/?utm_content=buffer33eba&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] https://twitter.com/KateNasser/status/1603729154138062849/photo/1
[1] https://katenasser.com/leadership-care-sooner-retain-keep-employees-customers-people-skills/

Top URLs in Tweet in G5:
[6] https://cx-journey.com/2022/08/earned-growth-linking-cx-to-business-outcomes.html
[4] https://cx-journey.com/2022/07/journey-mapping-your-way-to-support-operations-success.html
[4] https://twitter.com/annettefranz/status/1554485945885462536/photo/1
[3] https://helpcrunch.com/blog/customer-service-blogs/
[3] https://cx-journey.com/2022/07/improving-the-employee-experience-to-improve-the-customer-experience.html
[3] https://www.helpscout.com/blog/customer-service-trends-2023/
[3] https://uxdesign.cc/the-dangers-of-engagement-as-an-untethered-kpi-d7f503d2633f?source=social.tw
[2] https://cx-journey.com/2022/07/how-can-you-kickstart-your-customer-experience-program.html
[2] https://twitter.com/annettefranz/status/1621207831000104960/photo/1
[2] http://cxpert.com.au/keeping-the-customer-front-of-mind/

Top URLs in Tweet in G6:
[5] https://customerattuned.com/blog/modern-retailing-customer-centric-and-insight-driven/
[4] https://twitter.com/deniseleeyohn/status/1572356190402912258/photo/1
[4] https://marketplace.mopinion.com/survey-templates/nps-net-promoter-score-loyalty/
[3] https://twitter.com/deniseleeyohn/status/1603174329608724480/photo/1
[3] https://mailchi.mp/4181eacdc9ef/are-your-employees-brand-advocates
[3] https://graphicmint.com/customer-feedback-best-channels/
[3] https://customerattuned.com/blog/what-does-customer-centricity-mean/
[3] http://www.entrepreneur.com/growing-a-business/how-to-measure-your-customers-happiness-score-and-why/315576
[3] https://www.cequens.com/blog/voice-surveys-how-effective-are-they-in-getting-customer-feedback
[3] https://which-50.com/companies-still-misunderstand-customer-experience-really

Top URLs in Tweet in G7:
[6] https://www.cmswire.com/customer-experience/why-people-are-reluctant-about-chatbots-and-what-you-can-do-about-it/
[4] https://customerthink.com/using-cx-tech-the-right-way-creates-human-experiences-not-just-numbers/
[3] https://customerthink.com/if-you-want-to-improve-the-consumer-experience-focus-on-personalization/
[3] https://www.mycustomer.com/service/channels/will-elon-musks-twitter-takeover-kill-the-platform-as-a-customer-service-channel
[2] https://www.crmbuyer.com/story/how-to-build-the-most-effective-customer-journey-176562.html
[2] https://www.cmswire.com/customer-experience/powering-customer-experience-through-conversational-ai-analytics-and-good-data/
[2] https://www.crmbuyer.com/story/new-recipe-for-marketing-success-blend-digital-and-cx-mix-well-with-ai-176540.html
[2] https://www.cmswire.com/customer-experience/customer-experience-statistics-7-formulas-you-need-to-know/
[2] https://www.mycustomer.com/community/blogs/mhinshaw/listening-to-customers-is-still-your-best-long-term-cx-strategy
[2] https://www.genesys.com/blog/post/how-to-avoid-a-cloud-contact-center-migration-shipwreck

Top URLs in Tweet in G8:
[1] https://www.stevecurtin.com/blog/two-types-of-kpis/
[1] https://tanveernaseer.com/leadership-biz-cafe-steve-curtin-revelation-conversation-purpose-employee-engagement/
[1] https://twitter.com/enthused/status/1578134409634492416/photo/1
[1] https://www.stevecurtin.com/blog/cultivate-a-work-environment-where-employees-can-thrive/
[1] https://twitter.com/enthused/status/1563166179773992965/photo/1
[1] https://twitter.com/enthused/status/1625935095478751232/photo/1
[1] https://twitter.com/enthused/status/1615739123406606338/photo/1
[1] https://twitter.com/messages/compose?recipient_id=36359791
[1] https://www.usps.com/scheduler
[1] https://twitter.com/irb123/status/1594109139265155072/photo/1

Top URLs in Tweet in G9:
[16] https://www.codelessplatforms.com/blog/what-is-a-customer-portal/?utm_source=t.co&utm_medium=referral&utm_campaign=twitter
[3] https://web.kayapush.com/KayaCast_Podcast40
[3] https://www.enterpriseknowhow.ch/en/social-toolset
[2] https://www.freshairstudios.co.uk/blog/latest-news/professional-ivr-recordings
[1] https://www.scorebuddyqa.com/learning-and-development?utm_content=220171011&utm_medium=social&utm_source=twitter&hss_channel=tw-1079258364
[1] https://twitter.com/score_buddy/status/1567883799706361856/video/1
[1] https://www.scorebuddyqa.com/blog/how-to-reduce-repeat-calls-fast?utm_content=232815919&utm_medium=social&utm_source=twitter&hss_channel=tw-1079258364
[1] https://twitter.com/score_buddy/status/1610230997513011201/photo/1
[1] https://www.scorebuddyqa.com/blog/how-to-calculate-customer-retention-rate?utm_content=232812403&utm_medium=social&utm_source=twitter&hss_channel=tw-1079258364
[1] https://twitter.com/score_buddy/status/1608505375938019331/photo/1

Top URLs in Tweet in G10:
[1] https://www.lefigaro.fr/societes/les-trains-allemands-sont-eux-aussi-en-retard-20230101?utm_source=app&utm_medium=sms&utm_campaign=fr.playsoft.lefigarov3
[1] https://twitter.com/RudyCDB_SNCF_/status/1617306204325437440
[1] https://www.deplacementspros.com/travel-experience/parcours-aeroport-le-bar-la-dgac-et-adp-sur-la-meme-position-durgence?utm_source=newsletter-1099&utm_medium=Email&utm_campaign=Newsletter
[1] https://twitter.com/Mediarail/status/1558483524541300736
[1] https://mediarail.wordpress.com/2021/10/28/rail-europe-news-les-breves/#199
[1] https://twitter.com/Mediarail/status/1558483524541300736/photo/1

Top Domains
Top Domains in Tweet in Entire Graph:
[1931] twitter.com
[1135] mycustomer.com
[438] paper.li
[183] mopinion.com
[162] cmswire.com
[118] customerthink.com
[103] forbes.com
[82] scienceofcx.com
[77] linkedin.com
[70] com.au

Top Domains in Tweet in G1:
[314] twitter.com
[79] cmswire.com
[72] forbes.com
[62] com.au
[58] mopinion.com
[38] linkedin.com
[37] mycustomer.com
[30] customerthink.com
[20] entrepreneur.com
[19] inc.com

Top Domains in Tweet in G2:
[213] paper.li
[8] mycustomer.com
[1] forbes.com

Top Domains in Tweet in G3:
[1038] mycustomer.com
[950] twitter.com
[12] ow.ly
[8] linkedin.com
[5] nodexlgraphgallery.org
[4] tinyurl.com
[3] cxleaderoftheyear.com
[3] mailchi.mp
[3] google.com
[3] viglink.com

Top Domains in Tweet in G4:
[218] paper.li
[9] katenasser.com
[8] twitter.com
[5] mycustomer.com
[2] curatti.com
[1] stevedigioia.com
[1] seatoncx.com

Top Domains in Tweet in G5:
[139] twitter.com
[27] cx-journey.com
[13] hyken.com
[10] mycustomer.com
[10] cmswire.com
[7] icmi.com
[6] watermarkconsult.net
[6] linkedin.com
[5] forbes.com
[5] customerthink.com

Top Domains in Tweet in G6:
[70] mopinion.com
[58] twitter.com
[18] customerattuned.com
[18] customerthink.com
[13] mycustomer.com
[12] mailchi.mp
[9] cmswire.com
[5] business2community.com
[5] sas.com
[4] entrepreneur.com

Top Domains in Tweet in G7:
[68] twitter.com
[61] customerthink.com
[57] cmswire.com
[56] genesys.com
[25] bradcleveland.com
[18] mycustomer.com
[12] forbes.com
[6] crmbuyer.com
[3] ow.ly
[2] technative.io

Top Domains in Tweet in G8:
[6] twitter.com
[2] stevecurtin.com
[1] tanveernaseer.com
[1] usps.com

Top Domains in Tweet in G9:
[43] twitter.com
[16] codelessplatforms.com
[4] kayapush.com
[3] scorebuddyqa.com
[3] g2.com
[3] enterpriseknowhow.ch
[3] hbr.org
[2] co.uk
[2] microsoft.com
[2] linkedin.com

Top Domains in Tweet in G10:
[3] twitter.com
[1] lefigaro.fr
[1] deplacementspros.com
[1] wordpress.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[4086] custexp
[3306] cx
[1563] customerexperience
[1223] custserv
[559] cxmanagement
[436] hx
[413] ex
[390] ai
[342] designthinking
[304] rox



Top Hashtags in Tweet in G1:
[909] custexp
[703] cx
[345] custserv
[254] hx
[253] ex
[221] designthinking
[213] ai
[209] infinitejourneys
[197] employeeexperience
[189] metaverse

Top Hashtags in Tweet in G2:
[222] custexp
[221] customerexperience
[220] cx
[5] cxmanagement
[1] custserv
[1] designthinking
[1] cxqotd

Top Hashtags in Tweet in G3:
[1127] custexp
[1105] cx
[807] customerexperience
[519] cxmanagement
[200] custserv
[165] hx
[134] ex
[120] ai
[109] rox
[108] defi

Top Hashtags in Tweet in G4:
[446] cx
[231] custexp
[229] customerexperience
[221] custserv
[217] cem
[217] cxm
[4] peopleskills
[4] leadership
[4] management
[3] cctr

Top Hashtags in Tweet in G5:
[165] custexp
[102] cx
[41] customerexperience
[33] custserv
[21] customerservice
[9] empexp
[9] leadership
[7] journeymapping
[6] earnedgrowth
[6] growth

Top Hashtags in Tweet in G6:
[314] custexp
[87] cx
[41] customercentricity
[34] insight
[34] custserv
[32] b2b
[26] customercentric
[23] crm
[22] thoughtleadership
[22] leadership

Top Hashtags in Tweet in G7:
[249] custexp
[243] custserv
[222] cx
[26] cctr
[4] empathyinaction
[3] customerexperience
[3] cxmanagement
[2] designthinking
[1] marketing
[1] cxroi

Top Hashtags in Tweet in G8:
[42] custexp
[27] custserv
[9] cx
[4] retail
[3] purpose
[3] customereffort
[2] sales
[2] engagement
[2] leadership
[2] loyalty

Top Hashtags in Tweet in G9:
[80] custexp
[28] custserv
[25] customerexperience
[15] cx
[10] cctr
[8] customerservice
[6] b2b
[5] saas
[5] software
[5] customer

Top Hashtags in Tweet in G10:
[4] custexp
[1] concurrence
[1] allemagne
[1] trains
[1] parcours
[1] aéroport
[1] traindenuit
[1] railways
[1] europe
[1] voyage

Top Words
Top Words in Tweet in Entire Graph:
[4087] #custexp
[3311] #cx
[1738] customer
[1564] #customerexperience
[1223] #custserv
[981] experience
[886] cx
[559] #cxmanagement
[510] customers
[449] mentalmarketer

Top Words in Tweet in G1:
[909] #custexp
[705] #cx
[383] customer
[345] #custserv
[290] experience
[254] #hx
[253] #ex
[221] #designthinking
[213] #ai
[206] #infinitejourneys

Top Words in Tweet in G2:
[222] #custexp
[221] #customerexperience
[220] #cx
[213] latest
[213] today
[171] thanks
[12] mycustomer
[9] mentalmarketer
[5] #cxmanagement
[5] cx

Top Words in Tweet in G3:
[1127] #custexp
[1108] #cx
[807] #customerexperience
[659] cx
[650] customer
[519] #cxmanagement
[324] mentalmarketer
[290] experience
[234] mycustomer
[200] #custserv

Top Words in Tweet in G4:
[446] #cx
[434] dusentio
[231] #custexp
[229] #customerexperience
[221] #custserv
[218] best
[217] source
[217] content
[217] #cem
[217] #cxm

Top Words in Tweet in G5:
[165] #custexp
[102] #cx
[102] customer
[41] #customerexperience
[40] experience
[34] great
[34] cx
[33] #custserv
[31] customers
[25] service

Top Words in Tweet in G6:
[314] #custexp
[147] customer
[87] #cx
[86] peterlavers
[48] customerattuned
[48] feedback
[45] experience
[41] #customercentricity
[40] great
[38] voice

Top Words in Tweet in G7:
[249] #custexp
[243] #custserv
[222] #cx
[147] customer
[68] experience
[63] cx
[62] genesys
[28] service
[26] #cctr
[20] customers

Top Words in Tweet in G8:
[42] #custexp
[27] #custserv
[24] customer
[20] service
[16] enthused
[13] first
[13] consumers
[12] customers
[12] 2022
[11] source

Top Words in Tweet in G9:
[80] #custexp
[40] customer
[28] #custserv
[25] #customerexperience
[16] web
[15] #cx
[14] experience
[13] need
[12] find
[11] more

Top Words in Tweet in G10:
[4] #custexp
[2] trains
[2] nuit
[2] ldenant
[2] gate7tweet
[2] service

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[1291] #custexp,#cx
[833] #customerexperience,#custexp
[670] #custserv,#custexp
[649] customer,experience
[569] #cx,#custserv
[420] #cxmanagement,#customerexperience
[292] #cx,#custexp
[244] #cx,#customerexperience
[243] #defi,#daos
[237] #customerexperience,#cx

Top Word Pairs in Tweet in G1:
[275] #custexp,#cx
[250] #custserv,#custexp
[192] customer,experience
[183] #cx,#custserv
[176] #designthinking,#infinitejourneys
[156] #defi,#daos
[150] #daos,#nfts
[141] #hx,#xr
[140] #ai,#ia
[135] #xr,#ar

Top Word Pairs in Tweet in G2:
[213] latest,#custexp
[213] #custexp,today
[213] #cx,#customerexperience
[171] today,thanks
[42] today,#cx
[8] #customerexperience,#custexp
[6] thanks,mentalmarketer
[6] #custexp,#cx
[5] #cxmanagement,#customerexperience
[4] mentalmarketer,#cx

Top Word Pairs in Tweet in G3:
[838] #custexp,#cx
[778] #customerexperience,#custexp
[397] #cxmanagement,#customerexperience
[219] customer,experience
[132] #cx,#custserv
[108] #custserv,#custexp
[88] cx,leader
[86] #ex,#rox
[84] #defi,#daos
[84] customer,service

Top Word Pairs in Tweet in G4:
[218] #customerexperience,#cx
[217] #custexp,#cxm
[217] content,#cem
[217] soundings,source
[217] #custserv,dusentio
[217] #cx,content
[217] dusentio,soundings
[217] #cxm,#custserv
[217] source,best
[217] best,#cx

Top Word Pairs in Tweet in G5:
[36] #custexp,#cx
[36] customer,experience
[28] #cx,#custexp
[20] customer,service
[18] #custexp,#custserv
[10] cx,journey
[10] #customerexperience,#cx
[8] #customerexperience,#customerservice
[7] #custserv,#custexp
[7] #customerservice,#custexp

Top Word Pairs in Tweet in G6:
[37] customer,experience
[33] #cx,#custexp
[31] voice,customer
[28] #custexp,#custserv
[26] customer,feedback
[23] #custexp,#cx
[17] markhollyoake,alanthom90
[13] #customercentricity,corner
[13] #branduilding,#custexp
[12] #onlinejourney,#custexp

Top Word Pairs in Tweet in G7:
[211] #custserv,#custexp
[211] #cx,#custserv
[56] customer,experience
[53] genesys,#cx
[17] customerthink,#cx
[16] customer,service
[15] #custserv,#cctr
[13] #custexp,#custserv
[11] contact,center
[10] mycustomer,#cx

Top Word Pairs in Tweet in G8:
[24] #custserv,#custexp
[11] source,2022
[9] experience,report
[9] customer,service
[9] digital,first
[9] report,nice_cx
[9] customer,experience
[9] 2022,digital
[9] first,customer
[9] nice_cx,niceltd

Top Word Pairs in Tweet in G9:
[21] #custserv,#custexp
[12] customer,web
[11] web,portal
[10] customer,experience
[9] #custexp,#cctr
[7] portal,find
[7] need,customer
[7] reasons,need
[7] #custexp,#custserv
[7] find,#custserv

Top Replied-To
Top Replied-To in Entire Graph:
@zhechodobrev
@enthused
@arapahoecounty
@customerstrateg
@jeanniecw
@colinshaw_cx
@irb123
@cxpert
@lilianapetrova
@simonspyer

Top Replied-To in G1:
@cxpert
@mentalmarketer
@billquiseng
@tanujdiwan
@cxaccelerator
@cxbunited
@callcentericmi
@sandipkrgupta
@customerpurpose
@jtwatkin

Top Replied-To in G3:
@zhechodobrev
@colinshaw_cx
@jeanniecw
@customerstrateg
@charlesaraujo
@gdaviddodd
@simonspyer
@lilianapetrova
@jimtincher
@edimprintcx

Top Replied-To in G5:
@hyken

Top Replied-To in G8:
@arapahoecounty
@enthused
@irb123
@sproutsfm
@kohls
@hertz
@fedexhelp
@target
@chickfila
@nbastore

Top Mentioned
Top Mentioned in Entire Graph:
@mentalmarketer
@mycustomer
@cxpert
@dusentio
@cxjourney
@bdaly247
@peterlavers
@annettefranz
@debbieszumylo
@billquiseng

Top Mentioned in G1:
@cxpert
@mentalmarketer
@mycustomer
@billquiseng
@cmswire
@customerexpnews
@debbieszumylo
@jeanniecw
@annettefranz
@cxaccelerator

Top Mentioned in G2:
@mycustomer
@mentalmarketer
@contextu_al
@bfcxguru
@softclouds
@datos_digital
@pretectum
@stevenvbe
@cxconnoisseur

Top Mentioned in G3:
@mentalmarketer
@mycustomer
@neilcdavey
@peterlavers
@zhechodobrev
@be_authenticx
@colinshaw_cx
@michaelhinshaw
@gartner_inc
@cxpa_assoc

Top Mentioned in G4:
@dusentio
@bdaly247
@cxjourney
@geoff_deweaver
@annettefranz
@rwang0
@timothy_hughes
@katenasser
@ralph_ohr
@cxpert

Top Mentioned in G5:
@hyken
@annettefranz
@debbieszumylo
@cxpert
@mycustomer
@jeanniecw
@cmswire
@cxaccelerator
@service360blog
@callcentericmi

Top Mentioned in G6:
@peterlavers
@customerattuned
@mycustomer
@markhollyoake
@sassoftwareuki
@alanthom90
@db16ltd
@ellieluk
@cranstonp
@cxpert

Top Mentioned in G7:
@genesys
@customerthink
@drnatalie
@mycustomer
@forbes
@li_learning
@bradcleveland
@viewn
@lilianapetrova
@josephmichelli

Top Mentioned in G8:
@enthused
@nice_cx
@niceltd
@lululemon
@kroger
@mykingsoopers
@hertz
@stericycle_inc
@wsj
@harryroseninc

Top Mentioned in G9:
@enterknowhow
@convergehub
@ycliao7
@ogza

Top Mentioned in G10:
@ldenant
@gate7tweet
@aurelie_gascon
@pmchapon
@emmanuellauren2
@emmanuelcombe
@nicodestras
@aureaeleftheria
@geschew
@aprogetofficiel

Top Tweeters
Top Tweeters in Entire Graph:
@tesco
@chidambara09
@xfinitysupport
@teshawnedmonds
@vonrosenchild
@evankirstel
@southwestair
@o_fabriciosouza
@lorimoreno
@education_24x7

Top Tweeters in G1:
@southwestair
@thesun
@ricardo_ik_ahau
@santchiweb
@forbes
@kate_eviva
@inc
@galactic_ditto
@manifattura40
@pardoe_ai

Top Tweeters in G2:
@nigeriantribune
@wordfinga
@cctakato
@shopy_cart
@pythonbot_by_pm
@ameyawdebrah
@lhyziebongon
@kevin_jackson
@markred17
@grjenkin

Top Tweeters in G3:
@education_24x7
@godfrey_g_
@walmart
@livemint
@pyscalellc
@designthinkbot
@stanleyepstein
@gdprai
@nedbank
@thedrum

Top Tweeters in G4:
@lorimoreno
@ssxman2
@geoff_deweaver
@valaafshar
@trippbraden
@rwang0
@mercnews
@albertmylesam
@timothy_hughes
@gmail

Top Tweeters in G5:
@atheek_ahamath
@zoso418
@tanveernaseer
@hyken
@johnsaunders18
@annettefranz
@carolsankar
@billcush
@blakemichellem
@pdxbizjournal

Top Tweeters in G6:
@teshawnedmonds
@o_fabriciosouza
@fintechna
@gmtowner
@jayeshmthakur
@adweek
@tw2cayc
@ultabeauty
@sallyeaves
@vocnews_online

Top Tweeters in G7:
@marshacollier
@enriquen
@jeffsheehan
@pissedconsumer
@ross_quintana
@bmoskwa
@jermynvoon
@drnatalie
@avr4m
@customerthink

Top Tweeters in G8:
@fedexhelp
@ucloudify
@thepainterflynn
@evelynspring8
@wsj
@jimmyjohns
@lululemon
@nba
@hertz
@chickfila

Top Tweeters in G9:
@jasonmhouck
@stc11stc
@polinchock
@sugarcrm
@convergehub
@mcgoverntheory
@andrepalko
@ycliao7
@michaelw888
@freshairstudios

Top Tweeters in G10:
@aurelie_gascon
@pierreageron
@twintair737
@emmanuellauren2
@fcazals
@gwiazdzinski
@gate7tweet
@mediarail
@czumbolebrument
@dpd_fr


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