custexp, Twitter, 3/19/2023 3:20:41 AM, 291550


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custexp_2023-03-18_20-10-10.xlsx
custexp_2023-03-18_20-10-10.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
March 19, 2023
Short Description:
custexp via NodeXL https://bit.ly/3ZZDTwn
@bradbennett
@mycustomer
@mentalmarketer
@dusentio
@debbieszumylo
@cxpert
@jtwatkin
@enthused
@drnatalie
@this0499154500

Top hashtags:
#custexp
#cx
#customerexperience
#custserv
#cxmanagement
#hx
#ex
#ai
#designthinking
#rox

Description:
Description
The graph represents a network of 1,301 Twitter users whose recent tweets contained "custexp", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 3/18/2023 5:00:35 PM. The network was obtained from Twitter on Sunday, 19 March 2023 at 03:16 UTC.

The tweets in the network were tweeted over the 3524-day, 9-hour, 40-minute period from Wednesday, 24 July 2013 at 11:52 UTC to Saturday, 18 March 2023 at 21:32 UTC.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 1301
Unique Edges : 1263
Edges With Duplicates : 7613
Total Edges : 8876
Number of Edge Types : 8
Retweet : 1459
MentionsInRetweet : 2038
Mentions : 2848
Replies to : 62
MentionsInReplyTo : 135
MentionsInQuote : 93
Tweet : 2161
Quote : 80
Self-Loops : 2596
Reciprocated Vertex Pair Ratio : 0.0675392670157068
Reciprocated Edge Ratio : 0.126532614026484
Connected Components : 84
Single-Vertex Connected Components : 39
Maximum Vertices in a Connected Component : 1090
Maximum Edges in a Connected Component : 8383
Maximum Geodesic Distance (Diameter) : 10
Average Geodesic Distance : 3.496348
Graph Density : 0.00120558150535091
Modularity : 0.181396
NodeXL Version : 1.0.1.510
Data Import : The graph represents a network of 1,301 Twitter users whose recent tweets contained "custexp", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 3/18/2023 5:00:35 PM. The network was obtained from Twitter on Sunday, 19 March 2023 at 03:16 UTC.

The tweets in the network were tweeted over the 3524-day, 9-hour, 40-minute period from Wednesday, 24 July 2013 at 11:52 UTC to Saturday, 18 March 2023 at 21:32 UTC.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : TwitterSearch2
Graph Term : custexp
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[225] http://paper.li/duSentio/1414082839
[28] https://www.mycustomer.com/service/management/complexity-is-crushing-healthcare-customer-experiences
[26] https://www.3treetech.com/events/executive-roundtable/cx-executive-roundtable/
[24] https://www.scienceofcx.com/mark-ross-smith-loyalty-programs-as-a-way-of-wowing-your-customers/
[19] https://www.mycustomer.com/marketing/technology/is-technology-a-cx-superdrug-or-a-placebo
[17] https://www.mycustomer.com/customer-experience/engagement/cx-driver-analysis-how-to-turn-statistics-into-a-visual-cx-roadmap
[17] https://www.mycustomer.com/marketing/strategy/professional-predictions-what-will-cx-look-like-in-2023
[16] https://www.mycustomer.com/customer-experience/loyalty/dont-panic-there-are-cx-advantages-of-a-recession
[16] https://www.codelessplatforms.com/blog/what-is-a-customer-portal/?utm_source=t.co&utm_medium=referral&utm_campaign=twitter
[16] https://www.scienceofcx.com/seth-earley-successfully-integrating-ai-systems-into-your-business/

Top URLs in Tweet in G1:
[2] https://paper.li/BradBennett/1326745493?share_id=24cb7fd0-23c1-11ed-b13a-fa163e1a70d7
[2] https://www.mycustomer.com/marketing/data/behavioural-science-and-the-not-so-secret-life-of-customers
[1] https://paper.li/BradBennett/1326745493?share_id=42e94d30-458b-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=9aa63450-6694-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=f44ede70-5a01-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=58089e20-b13b-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=a18e7100-261c-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=091aa6d0-a184-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=1dab62d0-369d-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=8fca8210-8c4c-11ed-b13a-fa163e1a70d7

Top URLs in Tweet in G2:
[7] https://cx-journey.com/2022/08/earned-growth-linking-cx-to-business-outcomes.html
[5] http://cxpert.com.au/deriving-insights-from-feedback/
[4] http://cxpert.com.au/building-a-great-cx-team/
[4] http://cxpert.com.au/keeping-the-customer-front-of-mind/
[4] https://twitter.com/CXpert/status/1567392332198350850/photo/1
[3] https://www.cxaccelerator.com/post/building-a-great-cx-team
[3] https://twitter.com/CXpert/status/1591978302297751552/photo/1
[3] https://cx-journey.com/2022/07/improving-the-employee-experience-to-improve-the-customer-experience.html
[3] https://www.cxaccelerator.com/post/10-ways-to-listen-to-customers-without-surveys
[3] https://www.forbes.com/sites/jiawertz/2022/11/23/how-brands-can-build-customer-loyalty-in-these-changing-times/

Top URLs in Tweet in G3:
[24] https://www.mycustomer.com/service/management/complexity-is-crushing-healthcare-customer-experiences
[15] https://www.mycustomer.com/marketing/technology/is-chatgpts-customer-service-potential-worthy-of-the-hype
[14] https://www.mycustomer.com/marketing/strategy/professional-predictions-what-will-cx-look-like-in-2023
[14] https://www.mycustomer.com/customer-experience/loyalty/complete-our-cx-survey-and-be-the-first-to-receive-the-findings
[14] https://www.mycustomer.com/marketing/technology/is-technology-a-cx-superdrug-or-a-placebo
[12] https://www.mycustomer.com/customer-experience/engagement/cx-driver-analysis-how-to-turn-statistics-into-a-visual-cx-roadmap
[12] https://www.mycustomer.com/customer-experience/loyalty/controlling-customer-experience-chaos-in-2023
[10] https://www.mycustomer.com/content/mycd-up-with-cx-leaders-episode-7-tara-brady-fvp-director-customer-experience
[10] https://www.mycustomer.com/customer-experience/engagement/outcome-based-business-models-a-revolution-in-customer-relations
[10] https://www.mycustomer.com/community/blogs/mhinshaw/managing-customer-experience-means-managing-for-change

Top URLs in Tweet in G4:
[26] https://www.3treetech.com/events/executive-roundtable/cx-executive-roundtable/
[24] https://www.scienceofcx.com/mark-ross-smith-loyalty-programs-as-a-way-of-wowing-your-customers/
[16] https://www.scienceofcx.com/seth-earley-successfully-integrating-ai-systems-into-your-business/
[10] https://www.scienceofcx.com/craig-stoss-appreciating-and-integrating-the-diversity-of-your-customers/
[10] https://www.scienceofcx.com/kristine-scott-conflict-resolution-in-a-post-pandemic-world/
[9] https://www.linkedin.com/pulse/experience-led-transformation-luke-soon
[7] https://www.linkedin.com/posts/lukesoon_metaverse-singularity-themerge-activity-6977162382972260352-IwJ6?utm_source=share&utm_medium=member_ios
[7] https://www.retailtouchpoints.com/resources/2022-state-of-customer-experience-technology
[6] https://blogs.oracle.com/cx/
[6] https://www.scienceofcx.com/thomas-watkins-capturing-your-clients-attention-through-great-ux/

Top URLs in Tweet in G5:
[225] http://paper.li/duSentio/1414082839
[1] https://www.mycustomer.com/customer-experience/engagement/how-the-worlds-best-cx-leaders-are-restructuring-their-teams
[1] https://www.mycustomer.com/service/management/complexity-is-crushing-healthcare-customer-experiences
[1] https://www.mycustomer.com/customer-experience/loyalty/dont-panic-there-are-cx-advantages-of-a-recession
[1] https://www.mycustomer.com/customer-experience/engagement/cx-driver-analysis-how-to-turn-statistics-into-a-visual-cx-roadmap
[1] https://www.mycustomer.com/customer-experience/loyalty/the-new-skills-customer-success-teams-must-acquire-in-2023

Top URLs in Tweet in G6:
[12] https://ecxo.org/
[5] https://www.cmm360.ch/die-beste-lektüre-über-customer-experience-daten-und-design-im-jahr-2022
[3] https://www.helpscout.com/blog/customer-service-trends-2023/
[3] https://www.mycustomer.com/customer-experience/engagement/the-best-customer-experience-data-and-design-books-of-2022#.Y4YYgO5VyZM.twitter
[3] https://uxdesign.cc/the-dangers-of-engagement-as-an-untethered-kpi-d7f503d2633f?source=social.tw
[3] https://www.linkedin.com/company/european-customer-experience-organization/posts/?feedView=all&viewAsMember=true
[2] https://www.mycustomer.com/customer-experience/engagement/rating-the-accuracy-of-last-years-cx-predictions-and-sharing-12-more#.Y8FdfkDNSh8.twitter
[2] https://watermarkconsult.net/blog/2019/10/24/the-top-ten-ways-to-spook-your-customers/
[2] https://www.cxservice360.com/4-strategies-for-cultivating-customer-loyalty/
[2] https://www.cxservice360.com/top-ways-to-improve-customer-service-at-a-law-firm/?utm_source=ReviveOldPost&utm_medium=social&utm_campaign=ReviveOldPost

Top URLs in Tweet in G7:
[5] https://customerattuned.com/blog/modern-retailing-customer-centric-and-insight-driven/
[4] https://twitter.com/deniseleeyohn/status/1572356190402912258/photo/1
[4] https://marketplace.mopinion.com/survey-templates/nps-net-promoter-score-loyalty/
[3] https://twitter.com/deniseleeyohn/status/1603174329608724480/photo/1
[3] https://mailchi.mp/4181eacdc9ef/are-your-employees-brand-advocates
[3] https://graphicmint.com/customer-feedback-best-channels/
[3] https://customerattuned.com/blog/what-does-customer-centricity-mean/
[3] http://www.entrepreneur.com/growing-a-business/how-to-measure-your-customers-happiness-score-and-why/315576
[3] https://www.cequens.com/blog/voice-surveys-how-effective-are-they-in-getting-customer-feedback
[3] https://which-50.com/companies-still-misunderstand-customer-experience-really

Top URLs in Tweet in G8:
[6] https://www.cmswire.com/customer-experience/why-people-are-reluctant-about-chatbots-and-what-you-can-do-about-it/
[4] https://customerthink.com/using-cx-tech-the-right-way-creates-human-experiences-not-just-numbers/
[3] https://customerthink.com/if-you-want-to-improve-the-consumer-experience-focus-on-personalization/
[3] https://www.mycustomer.com/service/channels/will-elon-musks-twitter-takeover-kill-the-platform-as-a-customer-service-channel
[2] https://www.cmswire.com/customer-experience/powering-customer-experience-through-conversational-ai-analytics-and-good-data/
[2] https://www.crmbuyer.com/story/how-to-build-the-most-effective-customer-journey-176562.html
[2] https://www.cmswire.com/customer-experience/customer-experience-statistics-7-formulas-you-need-to-know/
[2] https://www.mycustomer.com/community/blogs/mhinshaw/listening-to-customers-is-still-your-best-long-term-cx-strategy
[2] https://www.genesys.com/blog/post/reframe-your-thinking-to-design-exceptional-customer-experiences
[2] https://consultantpodcast.genesys.com/e/episode-32-is-your-contact-center-inclusive-the-genesys-be-my-eyes-partnership/

Top URLs in Tweet in G9:
[16] https://www.codelessplatforms.com/blog/what-is-a-customer-portal/?utm_source=t.co&utm_medium=referral&utm_campaign=twitter
[3] https://web.kayapush.com/KayaCast_Podcast40
[3] https://www.enterpriseknowhow.ch/en/social-toolset
[2] https://www.freshairstudios.co.uk/blog/latest-news/professional-ivr-recordings
[1] https://www.g2.com/products/scorebuddy/reviews/scorebuddy-review-6783946?utm_content=234072134&utm_medium=social&utm_source=twitter&hss_channel=tw-1079258364
[1] https://twitter.com/score_buddy/status/1613175147971678209/photo/1
[1] https://twitter.com/score_buddy/status/1559569171498897410/photo/1
[1] https://www.g2.com/products/scorebuddy/reviews/scorebuddy-review-5347445?utm_content=227261590&utm_medium=social&utm_source=twitter&hss_channel=tw-1079258364
[1] https://twitter.com/score_buddy/status/1600445266125066241/photo/1
[1] https://www.scorebuddyqa.com/learning-and-development?utm_content=220171011&utm_medium=social&utm_source=twitter&hss_channel=tw-1079258364

Top URLs in Tweet in G10:
[1] https://tanveernaseer.com/leadership-biz-cafe-steve-curtin-revelation-conversation-purpose-employee-engagement/
[1] https://twitter.com/enthused/status/1578134409634492416/photo/1
[1] https://www.stevecurtin.com/blog/two-types-of-kpis/
[1] https://www.stevecurtin.com/blog/cultivate-a-work-environment-where-employees-can-thrive/
[1] https://twitter.com/enthused/status/1563166179773992965/photo/1
[1] https://twitter.com/enthused/status/1615739123406606338/photo/1
[1] https://twitter.com/enthused/status/1625935095478751232/photo/1
[1] https://www.usps.com/scheduler
[1] https://twitter.com/messages/compose?recipient_id=36359791
[1] https://twitter.com/irb123/status/1594109139265155072/photo/1

Top Domains
Top Domains in Tweet in Entire Graph:
[1950] twitter.com
[1173] mycustomer.com
[453] paper.li
[173] mopinion.com
[160] cmswire.com
[112] customerthink.com
[101] forbes.com
[77] linkedin.com
[71] com.au
[70] scienceofcx.com

Top Domains in Tweet in G1:
[220] paper.li
[8] mycustomer.com
[1] twitter.com

Top Domains in Tweet in G2:
[285] twitter.com
[41] com.au
[31] cmswire.com
[28] cx-journey.com
[21] forbes.com
[13] inc.com
[12] mycustomer.com
[9] cxaccelerator.com
[9] entrepreneur.com
[9] linkedin.com

Top Domains in Tweet in G3:
[1073] mycustomer.com
[991] twitter.com
[14] ow.ly
[7] forsta.com
[3] cxleaderoftheyear.com
[3] mailchi.mp
[3] nodexlgraphgallery.org
[1] inmoment.com
[1] customerattuned.com
[1] paperform.co

Top Domains in Tweet in G4:
[219] twitter.com
[106] mopinion.com
[70] scienceofcx.com
[59] forbes.com
[51] cmswire.com
[46] okt.to
[36] linkedin.com
[29] mycustomer.com
[28] customerthink.com
[26] 3treetech.com

Top Domains in Tweet in G5:
[225] paper.li
[5] mycustomer.com

Top Domains in Tweet in G6:
[128] twitter.com
[14] mycustomer.com
[13] ecxo.org
[12] hyken.com
[10] cmswire.com
[9] linkedin.com
[7] icmi.com
[7] cx-journey.com
[6] watermarkconsult.net
[5] customerthink.com

Top Domains in Tweet in G7:
[67] mopinion.com
[56] twitter.com
[18] customerattuned.com
[16] customerthink.com
[13] mycustomer.com
[12] mailchi.mp
[10] cmswire.com
[5] business2community.com
[5] sas.com
[4] entrepreneur.com

Top Domains in Tweet in G8:
[67] twitter.com
[58] customerthink.com
[55] cmswire.com
[53] genesys.com
[26] bradcleveland.com
[18] mycustomer.com
[11] forbes.com
[5] crmbuyer.com
[4] ow.ly
[2] technative.io

Top Domains in Tweet in G9:
[43] twitter.com
[16] codelessplatforms.com
[4] kayapush.com
[4] hbr.org
[3] g2.com
[3] scorebuddyqa.com
[3] enterpriseknowhow.ch
[2] co.uk
[2] microsoft.com
[2] linkedin.com

Top Domains in Tweet in G10:
[6] twitter.com
[2] stevecurtin.com
[1] tanveernaseer.com
[1] usps.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[4087] custexp
[3336] cx
[1587] customerexperience
[1210] custserv
[567] cxmanagement
[431] hx
[406] ex
[390] ai
[337] designthinking
[300] rox



Top Hashtags in Tweet in G1:
[228] custexp
[227] customerexperience
[226] cx
[5] cxmanagement
[1] cxqotd

Top Hashtags in Tweet in G2:
[340] custexp
[323] cx
[93] customerexperience
[69] custserv
[68] cxqotd
[37] cxm
[26] customerservice
[24] feedback
[23] empexp
[22] voc

Top Hashtags in Tweet in G3:
[1070] custexp
[969] cx
[826] customerexperience
[525] cxmanagement
[88] ai
[86] cctr
[66] custserv
[57] cxjoboftheweek
[55] cxjobs
[50] chatbots

Top Hashtags in Tweet in G4:
[1054] custexp
[764] cx
[432] custserv
[414] hx
[375] ex
[324] designthinking
[294] defi
[289] rox
[276] xr
[273] daos

Top Hashtags in Tweet in G5:
[452] cx
[230] customerexperience
[229] custexp
[225] cem
[225] cxm
[225] custserv
[3] cxmanagement
[1] customersuccess

Top Hashtags in Tweet in G6:
[163] custexp
[100] cx
[52] customerexperience
[27] custserv
[17] customerservice
[7] leadership
[7] cmo
[6] ecxo
[5] voc
[5] valentinesday

Top Hashtags in Tweet in G7:
[304] custexp
[87] cx
[41] customercentricity
[34] insight
[34] custserv
[32] b2b
[26] customercentric
[23] crm
[22] leadership
[22] thoughtleadership

Top Hashtags in Tweet in G8:
[240] custexp
[233] custserv
[211] cx
[27] cctr
[4] empathyinaction
[3] customerexperience
[3] cxmanagement
[2] voc
[2] designthinking
[1] marketing

Top Hashtags in Tweet in G9:
[84] custexp
[25] custserv
[24] customerexperience
[14] cx
[13] customerservice
[10] cctr
[6] b2b
[5] saas
[5] software
[5] customer

Top Hashtags in Tweet in G10:
[42] custexp
[27] custserv
[9] cx
[4] retail
[3] customereffort
[3] purpose
[2] engagement
[2] leadership
[2] sales
[2] loyalty

Top Words
Top Words in Tweet in Entire Graph:
[4088] #custexp
[3341] #cx
[1734] customer
[1588] #customerexperience
[1210] #custserv
[957] experience
[909] cx
[567] #cxmanagement
[505] customers
[450] dusentio

Top Words in Tweet in G1:
[228] #custexp
[227] #customerexperience
[226] #cx
[220] latest
[220] today
[177] thanks
[11] mycustomer
[9] mentalmarketer
[6] contextu_al
[5] #cxmanagement

Top Words in Tweet in G2:
[340] #custexp
[324] #cx
[128] customer
[112] customers
[93] #customerexperience
[75] cxpert
[69] #custserv
[68] #cxqotd
[55] experience
[37] #cxm

Top Words in Tweet in G3:
[1071] #custexp
[972] #cx
[827] #customerexperience
[681] cx
[629] customer
[525] #cxmanagement
[241] mycustomer
[231] experience
[140] customers
[134] service

Top Words in Tweet in G4:
[1054] #custexp
[765] #cx
[432] #custserv
[414] #hx
[411] experience
[387] mentalmarketer
[377] #ex
[340] customer
[324] #designthinking
[294] #defi

Top Words in Tweet in G5:
[452] #cx
[450] dusentio
[230] #customerexperience
[229] #custexp
[226] best
[225] source
[225] content
[225] #cem
[225] #cxm
[225] soundings

Top Words in Tweet in G6:
[163] #custexp
[112] customer
[100] #cx
[52] experience
[52] #customerexperience
[33] customers
[32] great
[28] cx
[27] #custserv
[25] hyken

Top Words in Tweet in G7:
[304] #custexp
[144] customer
[87] #cx
[86] peterlavers
[48] customerattuned
[45] feedback
[44] experience
[41] #customercentricity
[39] great
[38] voice

Top Words in Tweet in G8:
[240] #custexp
[233] #custserv
[211] #cx
[138] customer
[66] experience
[61] cx
[59] genesys
[27] #cctr
[27] service
[20] customers

Top Words in Tweet in G9:
[84] #custexp
[42] customer
[25] #custserv
[24] #customerexperience
[16] web
[14] #cx
[13] experience
[13] #customerservice
[11] more
[11] need

Top Words in Tweet in G10:
[42] #custexp
[27] #custserv
[24] customer
[20] service
[16] enthused
[13] consumers
[13] first
[12] customers
[12] 2022
[11] source

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[1335] #custexp,#cx
[849] #customerexperience,#custexp
[655] #custserv,#custexp
[621] customer,experience
[548] #cx,#custserv
[407] #cxmanagement,#customerexperience
[278] #cx,#custexp
[253] #cx,#customerexperience
[245] #customerexperience,#cx
[242] #defi,#daos

Top Word Pairs in Tweet in G1:
[220] latest,#custexp
[220] #custexp,today
[220] #cx,#customerexperience
[177] today,thanks
[43] today,#cx
[7] thanks,mentalmarketer
[7] #customerexperience,#custexp
[6] #custexp,#cx
[5] thanks,contextu_al
[4] thanks,presstorun

Top Word Pairs in Tweet in G2:
[203] #custexp,#cx
[53] #custserv,#custexp
[22] customer,experience
[20] cmswire,#custexp
[16] #cx,#custexp
[15] #cxm,#custexp
[14] annettefranz,#custexp
[13] jeanniecw,#custexp
[12] #custexp,#empexp
[11] forbes,#custexp

Top Word Pairs in Tweet in G3:
[875] #custexp,#cx
[793] #customerexperience,#custexp
[383] #cxmanagement,#customerexperience
[190] customer,experience
[96] customer,service
[85] cx,leader
[82] cx,leaders
[78] leader,year
[69] more,info
[66] apply,below

Top Word Pairs in Tweet in G4:
[301] #custserv,#custexp
[300] #cx,#custserv
[238] #defi,#daos
[224] #designthinking,#infinitejourneys
[221] #daos,#nfts
[220] #ex,#rox
[214] #hx,#xr
[212] customer,experience
[200] #xr,#ar
[196] #ar,#vr

Top Word Pairs in Tweet in G5:
[225] content,#cem
[225] #customerexperience,#cx
[225] source,best
[225] #custexp,#cxm
[225] #cem,#custexp
[225] soundings,source
[225] best,#cx
[225] #custserv,dusentio
[225] dusentio,soundings
[225] #cxm,#custserv

Top Word Pairs in Tweet in G6:
[48] customer,experience
[32] #custexp,#cx
[23] #cx,#custexp
[18] customer,service
[16] #custexp,#custserv
[12] experience,organization
[12] european,customer
[11] #customerexperience,#custexp
[10] #cx,#customerexperience
[8] organization,ecxo

Top Word Pairs in Tweet in G7:
[36] customer,experience
[33] #cx,#custexp
[31] voice,customer
[28] #custexp,#custserv
[24] customer,feedback
[23] #custexp,#cx
[17] markhollyoake,alanthom90
[13] #customercentricity,corner
[11] #branduilding,#custexp
[11] alanthom90,db16ltd

Top Word Pairs in Tweet in G8:
[201] #custserv,#custexp
[200] #cx,#custserv
[54] customer,experience
[50] genesys,#cx
[16] customerthink,#cx
[15] customer,service
[15] #custserv,#cctr
[13] #custexp,#custserv
[10] contact,center
[10] mycustomer,#cx

Top Word Pairs in Tweet in G9:
[19] #custserv,#custexp
[11] web,portal
[11] customer,web
[9] #customerservice,#custexp
[9] #custexp,#cctr
[9] customer,experience
[7] customer,service
[6] portal,find
[6] need,customer
[6] reasons,need

Top Word Pairs in Tweet in G10:
[24] #custserv,#custexp
[11] source,2022
[9] nice_cx,niceltd
[9] customer,service
[9] 2022,digital
[9] report,nice_cx
[9] experience,report
[9] digital,first
[9] first,customer
[9] niceltd,#custserv

Top Replied-To
Top Replied-To in Entire Graph:
@zhechodobrev
@arapahoecounty
@enthused
@customerstrateg
@hyken
@jeanniecw
@colinshaw_cx
@irb123
@cxpert
@lilianapetrova

Top Replied-To in G2:
@mentalmarketer
@tanujdiwan
@cxpert
@cxaccelerator
@cxbunited
@callcentericmi
@sandipkrgupta
@jtwatkin
@luismelo78
@billquiseng

Top Replied-To in G3:
@zhechodobrev
@colinshaw_cx
@jeanniecw
@customerstrateg
@simonspyer
@gdaviddodd
@lilianapetrova
@jimtincher
@edimprintcx
@nortycohen

Top Replied-To in G4:
@billquiseng

Top Replied-To in G6:
@hyken
@customerpurpose
@cxpert

Top Replied-To in G10:
@arapahoecounty
@enthused
@irb123
@sproutsfm
@hertz
@fedexhelp
@kroger
@dvtoomey
@target
@nbastore

Top Mentioned
Top Mentioned in Entire Graph:
@mentalmarketer
@mycustomer
@cxpert
@dusentio
@cxjourney
@bdaly247
@peterlavers
@annettefranz
@debbieszumylo
@billquiseng

Top Mentioned in G1:
@mycustomer
@mentalmarketer
@contextu_al
@datos_digital
@presstorun
@softclouds
@bfcxguru
@pretectum
@stevenvbe
@cxconnoisseur

Top Mentioned in G2:
@cxpert
@debbieszumylo
@annettefranz
@jeanniecw
@cmswire
@billquiseng
@cxaccelerator
@jtwatkin
@jennysuedempsey
@stephaniethum

Top Mentioned in G3:
@mycustomer
@neilcdavey
@peterlavers
@mentalmarketer
@zhechodobrev
@be_authenticx
@colinshaw_cx
@gartner_inc
@twieberneit
@michaelhinshaw

Top Mentioned in G4:
@mentalmarketer
@cxpert
@mycustomer
@customerexpnews
@billquiseng
@3treetech
@wayfair
@sethearley

Top Mentioned in G5:
@dusentio
@bdaly247
@cxjourney
@geoff_deweaver
@annettefranz
@rwang0
@timothy_hughes
@ralph_ohr
@kathikruse
@cxpert

Top Mentioned in G6:
@hyken
@debbieszumylo
@europeancxorg
@mycustomer
@annettefranz
@cxpert
@jeanniecw
@cmswire
@ricardosgulko
@cxaccelerator

Top Mentioned in G7:
@peterlavers
@customerattuned
@mycustomer
@markhollyoake
@sassoftwareuki
@alanthom90
@db16ltd
@ellieluk
@cranstonp
@cxpert

Top Mentioned in G8:
@genesys
@customerthink
@drnatalie
@mycustomer
@li_learning
@forbes
@bradcleveland
@lilianapetrova
@viewn
@josephmichelli

Top Mentioned in G9:
@enterknowhow
@convergehub
@ycliao7
@ogza

Top Mentioned in G10:
@enthused
@nice_cx
@niceltd
@lululemon
@kroger
@mykingsoopers
@hertz
@stericycle_inc
@wsj
@harryroseninc

Top Tweeters
Top Tweeters in Entire Graph:
@tesco
@chidambara09
@delta
@xfinitysupport
@teshawnedmonds
@vonrosenchild
@evankirstel
@southwestair
@o_fabriciosouza
@lorimoreno

Top Tweeters in G1:
@nigeriantribune
@wordfinga
@cctakato
@shopy_cart
@pythonbot_by_pm
@ameyawdebrah
@lhyziebongon
@kevin_jackson
@markred17
@grjenkin

Top Tweeters in G2:
@thesun
@forbes
@inc
@galactic_ditto
@qantas
@digitaltransf11
@physorg_com
@connoisseur_rpa
@zoso418
@techreview

Top Tweeters in G3:
@pyscalellc
@stanleyepstein
@gdprai
@nedbank
@enderton_justin
@lucian2drei
@mohamedbhimji
@lindyasimus
@jobinindia
@saaspump

Top Tweeters in G4:
@chidambara09
@southwestair
@education_24x7
@godfrey_g_
@walmart
@calcaware
@ricardo_ik_ahau
@santchiweb
@livemint
@kate_eviva

Top Tweeters in G5:
@lorimoreno
@ssxman2
@geoff_deweaver
@valaafshar
@trippbraden
@rwang0
@mercnews
@gmail
@timothy_hughes
@meghanmbiro

Top Tweeters in G6:
@evankirstel
@atheek_ahamath
@tanveernaseer
@hyken
@johnsaunders18
@augieray
@carolsankar
@billcush
@blakemichellem
@pdxbizjournal

Top Tweeters in G7:
@teshawnedmonds
@o_fabriciosouza
@fintechna
@gmtowner
@jayeshmthakur
@adweek
@tw2cayc
@ultabeauty
@sallyeaves
@vocnews_online

Top Tweeters in G8:
@marshacollier
@enriquen
@jeffsheehan
@pissedconsumer
@ross_quintana
@bmoskwa
@jermynvoon
@drnatalie
@avr4m
@customerthink

Top Tweeters in G9:
@jasonmhouck
@polinchock
@sugarcrm
@convergehub
@ycliao7
@michaelw888
@freshairstudios
@hanoverresearch
@enterknowhow
@cs_gmbh

Top Tweeters in G10:
@fedexhelp
@ucloudify
@thepainterflynn
@evelynspring8
@wsj
@jimmyjohns
@nba
@lululemon
@hertz
@chickfila


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